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This technology is becoming a game-changer for associations looking to create more meaningful and personalized experiences for their members. Without it, interactions can feel impersonal and drive members away. AI bridges this gap, providing the tools to engage each member individually without straining internal resources.
You should already know building a loyal member base takes time and requires the focus of each person of your team on quality and member service. What turns out to be crucial for boosting engagement and loyalty is the raw data you collect about each of your members. There’s one simple secret to boost member.
It's difficult not to get discouraged by such speculation when your memberengagement is so critical to the success of your association as a whole. Memberengagement isn’t an easy, snap-your-fingers kind of thing, but when you have an engagedmember base, the work is totally worth it. Most important?
Therefore, it makes sense to meet your members where they already are. Check out these strategies to help improve your digital operations as well as increase memberengagement: Optimize your website. Offer an accessible online member directory. Watch your memberengagement rise with this added portal.
In the association world, memberengagement is always a top priority – but it’s not always a successful endeavor. Most associations don’t have an easy way to measure memberengagement across all their different systems and touch points.
On The Association 100 Podcast , Kerri McGovern, senior director of membership at the Association of Corporate Counsel, shares how ACC is leveraging innovation to enhance memberengagement. McGovern discusses ACC’s award-winning membership app, ACC 365, which provides members with personalized, real-time content and community access.
Memberengagement sits at the core of everything an association does. No matter the staff-member, no matter the member benefit or event or email sent, each is a piece of the larger tapestry that is memberengagement. That means more members, happier members, and a clearer future.
Memberengagement. Elizabeth Engel of Spark Consulting shares insightful takeaways from a conversation about engaging today’s members , including making space for them and solving the right problems. Call-a-member month. More info/register (ASAE members only). Love this idea. Fri 10/11 at 4 p.m.
Explore ways to use your data to monitor your organizations health and performance, improve segmentation and personalization, identify member needs, trigger helpful automations, and deepen memberengagement. 1 CAE credit. More info/register. More info/register. Host: ASI Tue 2/25 at 11 a.m. 1 CAE credit. More info/register.
Their method anticipates member needs and industry trends, instead of reacting to ideas from SMEs alone. New memberengagement study. Contribute to industry research by taking Amanda Kaisers New MemberEngagement Study survey. Apti explains how to take a proactive approach to developing online learning programs.
Sarah Sain, CAE, Naylor Association Solutions The power of personalized memberengagement: why its critical for associations and how to get started.| How to Future-Proof Your Organization Discover how evolving member expectations and behaviors are reshaping organizational priorities and strategies. 1 CAE credit. Host: WorkerBee.TV
Your association can mobilize your volunteer group in to a high-energy team, helping your o rganization accomplish various tasks and freeing up staff to attend to more specialized roles. But did you know that you can also empower your association volunteers to boost memberengagement? Your members want to connect!
With proper practice, your organization can leverage your virtual community to drive engagement, boost retention, and attract new members. . Keep reading for three key tips to improve the member experience with your online community platform. How to drive memberengagement and loyalty through your online community.
On The A100 Podcast , Brent McClendon and Jason Ortega of the National Wooden Pallet and Container Association share how they’ve transformed NWPCA into a global powerhouse with the support of an engaged board and a well-resourced team.
Memberengagement is the #1 way to make sure your members recognize the value they get from your association. The best association memberengagement strategies guide them to participate in the right programs and leave them feeling valued—which makes them significantly more likely to renew! The solution?
Fíonta explains why your association’s accounting/finance team must be involved in your AMS project from the start and stay involved through the launch. New memberengagement. Don’t leave your new members hanging. Amanda Kaiser points out moments when new members might feel ignored or ghosted. AMS selection.
Hear about the themes for 2025, such as navigating AI strategy, the impact of data management, enabling memberengagement, and understanding technology debt. Learn how creating a culture of trust and openness drives measurable business outcomes, including higher engagement, increased innovation, and lower turnover. .
Our recent.orgSource Digital Trends Survey reveals several key gaps in how associations are currently using technology to meet member needs and adapt to industry shifts. Thats why we specialize in helping associations build digital strategies that address inefficiencies, improve memberengagement, and leverage data for growth.
When I say “scale,” I mean how do we ensure each member gets a lovely, warm welcome? Well, one way to do that is by having members welcoming members. In the New MemberEngagement Study , the team at Dynamic Benchmarking and I found that more associations were considering starting New Member Ambassador programs.
Every time you say looks good about work that isnt actually good, your teams standards drop a little, says Wes Kao. Team messaging. How Associations Use Data to Drive Revenue Learn how to use data insights to increase memberengagement and generate new revenue streams. Or are we recognizing supporting the organization?
Chazin & Company describes what association CEOs should expect from their finance and accounting teams , so staff and volunteer leadership have the financial information they need to answer questions, make data-driven decisions and fulfill their fiduciary duty. Association finances. Association content. CAE credit. More info/register.
By identifying and strengthening key areas like strategy, culture, technology, data, and memberengagement, associations can create a resilient framework to navigate disruption and achieve sustained success. A strong, collaborative culture fosters innovation, embraces change, and equips teams to work together effectively.
Technology Drives MemberEngagement Modern members expect the same seamless, personalized experiences they enjoy with online retailers or streaming services. The Solution: Streamlined operations and scalable platforms enable your team to focus on strategic priorities rather than routine tasks.
To truly thrive in this environment, associations must focus on building a digital-first culture , where digital thinking is embedded into every aspect of the organization, from memberengagement to decision-making and operations. A digital-first culture is more than just using the latest tools and platforms.
Over the past 20+ years, the team at.orgSource has helped associations navigate digital disruption, integrate new technologies, and lead meaningful change. But with the right support, your team can go from feeling threatened by AI to being energized and empowered by its potential. Our brains are wired for comfort, not disruption.
Learn how to raise the energy in your community so your members can get the conversation started. Discover a few straightforward yet powerful strategic processes you can apply right away or implement with your team. Begin shaping a member culture that aligns with your communitys unique needs and dynamics. More info/register.
Without the right skills in place, associations risk falling behind competitors that have embraced new technologies and trained their teams accordingly. Enhancing MemberEngagement Upskilling your workforce isn’t just about operations—it’s about providing better value to your members.
With continuous innovation from Nimble AMS , your team will have access to automatic software enhancements, all customers will be on the same product version, and youll never be charged for an update. The Summer 24 release streamlined crucial processes, saving both your staff and members’ time.
Drawing on insights from our recent.orgSource Digital Trends Survey , well explore how associations can move beyond resilience to embrace growth by focusing on five key pillars: strategy, culture, technology, data, and memberengagement. Upskilling your team ensures they are equipped to navigate the evolving digital landscape.
With disruption happening all around us, were here to upscale your team and ensure that your organization is ready to thrive, improving operational efficiencies and positioning you for success. Set Clear Goals and Metrics : Define what success looks like in terms of memberengagement, satisfaction, and retention.
Personalized MemberEngagement AI enables associations to create personalized member experiences that can dramatically improve satisfaction and retention. By analyzing member data—such as past interactions, preferences, and behaviors—AI tools can offer tailored recommendations, content, and services to individual members.
Driving Connection & Collaboration In A New World Learn how to forge authentic connections, articulate your value to win the respect of the executive team, and work with all generations to achieve shared goals. CAE LiveChat This program is open to all CAE candidates, current CAEs, and all ASAE members. More info/register.
Clowder explains why you need a mobile engagement strategy when deploying a membership app and how that strategy helps you deliver value, build trust, and increase memberengagement. Coincidence? Education revenue. 1 CAE credit. More info/register. 1 CAE credit.
You don't have to be a hypnotist or a master of persuasion to build support for an online community among your association’s board and executive team. How to Align with Your Board and Executive Team's Priorities. New Member Acquisition. The goal: Every year, bringing in new members is likely to be on your association’s list.
Conference and education teams. As some associations canceled in-person conferences and made the switch to virtual, two association teams found themselves owning different elements of the experience—the meetings team handled the content while the education team managed the platform. More info/register. More info/register.
A well-defined, member-focused vision provides a foundation that aligns your team and inspires progress. Steps to Define Your Vision and Goals: Engage Stakeholders: Involve leadership, staff, and members in developing your vision. Define Your Vision and Strategic Goals Your roadmap starts with a clear vision.
Getting Started with MemberEngagement Scoring Guide – stages you should consider to successfully track and score memberengagement. 2022 was a year of significant internal investment with 22 new hires and 10 promotions ranging from our implementation and customer success organizations to our sales and marketing teams.
Online Community Teams. Online Community Engagement Stats. 70% have community teams. Measure cross-functional engagement objectives 45% of the time. 28% of communities have formal advocacy and member leadership programs. Online Community Teams. The average community team has 5.7 staff members.
Reading Time: < 1 minute In this engaging discussion, Chris Vaughan of Sequence Consulting and Sami Hassanyeh of AARP share their insights on building AI capabilities at one of the largest membership organizations in the world.
Reading Time: < 1 minute In this engaging discussion, Chris Vaughan of Sequence Consulting and Sami Hassanyeh of AARP share their insights on building AI capabilities at one of the largest membership organizations in the world.
Here’s what else we know : You can reach and retain younger members by exceeding their expectations with a customized member experience that meets them where they are in their careers, and positions you to grow together. You’re on the same team. Cheer for each other. 10 Association Communications Stats + Membership Tips.
In an era where technology can make or break an organization’s ability to engage with members and optimize operations, this gap presents a significant risk. Associations that embrace digital transformation can streamline processes, enhance memberengagement, and unlock new opportunities for growth.
You must check out this treasure trove of ideas from Lee Gimpel of Better Meetings— 51 best practices for engaging webinar and online educational event attendees. Managing remote teams. WBT Systems suggests associations offer training in these seven skills for managing remote teams. Fractional CIOs. 1 CMP credit. CAE credits.
Wes Kao shares solid advice for onboarding yourself when you join a new team. Member app. Unlike social media, a mobile app serves as a centralized communication channel for your members. Bulletin describes how a member app enhances and fosters memberengagement. MemberEngagement is an Art and a Science.
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