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The post How Technology’s Past and Present Will Affect Future MemberExperiences appeared first on Higher Logic. A recent episode of the Member Engagement Show podcast featured a discussion on how technology, or the lack of it, shapes the memberexperiences associations provide.
The post Meet Higher Logic Thrive: Our New MemberExperience Solution for Associations appeared first on Higher Logic. Presenting Higher Logic Thrive, the complete solution for associations to create powerful memberexperiences, easily.
Presenter: Dr. Naomi Brahim leads the work of the Multi-Tiered Systems of Support (MTSS) in Jefferson County Public Schools in Louisville, KY. Presenters: Charlotte Muylaert, Sarah Garrity, and Katie Carson. Presenters: Denzil Rankine and Marco Giberti, veteran event professionals. More info/register. Host: Fridays@4.
Presenter: Trevor Blondeel , PCC, Founder, Operations Kickstart. Carepoints in the Member Journey (the 100th episode of Chatting with Agnes & Cecilia). Presenters: Liz Lathan , CEO, Haute Dokimazo. Presenter: James Burron, co-founder and president of the Canadian Association of Alternative Strategies & Assets.
When it comes to memberexperience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.
When might your membersexperience fear? Preparing to present a session (the fear of the presentation not being worthwhile). Identify all the places where members might feel a twinge (or a lightning bolt) of fear and work to improve their memberexperience.
Conversations will include presentations and attendees discussing challenges and key points on each topic. Presenter: Mike Pennington, CAE, Novi Evangelist. Presenters: Vivian Swertinski, Sr. Hear the perspectives and experiences of healthcare association professionals in building trust with their members and the public.
Presenters: Christin Berry, VP of Business Analytics & Data Services, ASAE. Presenter: Susan Borke. It is used to drive marketing campaigns, anchor sales conversations, and fuel the memberexperience. Presenter: Aimee Pagano, HighRoad Solutions. Presenter: Drift’s Sr. 1 CAE credit. More info/register.
I just read a new paper— The New Association Tech Ecosystem: Powering MemberExperiences with Integration and Specialization —from Chris Gloede and Karen Power of Ricochet Advice and I suggest you do too, especially if you have technology or analytics decisions on the horizon. Host/presenter: video producer Jeff Achen, CallSign51.
Presenter: Caroline Francis, Ed.S, The ROI Member Recruitment Brochure: How to Crea8e Brochures That Positively Influence Membership Decisions. This discussion will examine the intersectionality between the elements of change management, DEI principles, and online community management to design an equitable user experience.
More info/register (ASAE members only). From transforming memberexperiences with AI, to streamlining complex systems, to fresh, new approaches to hybrid meetings, this session will spark ideas you can bring to your organization. If so, CSR funds could present opportunities for you. Location: Alexandria VA.
Find out how to design for virtual-first experiences, satisfy the desire to network, and keep your members engaged. Presenters: Graham Harvey, Chief Strategy Officer, Matchbox Virtual Media. Presenters: Lindsay Gross, Director of Facilitation Services, Event Garde. Presenters: Beth Arritt, Staff VP Marketing, AAAE.
By participating in Association Adviser’s annual Association Communications Benchmarking Survey , you can help yourself and others benchmark member communication challenges and improvements—and you’ll get the first look at the report this summer. Presenter: Lee Gimpel, Founder, Better Meetings. Presenter: J. 1 CMP credit.
Ready to take your memberexperience to the next level? Artificial intelligence technologies, like chatbots, can help associations work more efficiently and boost member satisfaction. Wouldn’t it be great to have a magical employee who worked 24/7 and could automatically handle common member requests and questions?
It will also give you a seat at other tables – presenting new opportunities for collaboration between departments. By bringing colleagues together across the association, you’ll show leadership just how important analytics is for the growth of the organization, your members, and your employees.
Presenter: Ginger Malin, Founder & EVP Business Development, BadgeCert. Presenter: Peter Mirus, a Build Consulting expert on technology project implementations at nonprofits. Presenters: Meg Fasy, founder, FazeFWD, a sponsorship management company. Cybersecurity: Present Landscape and Future Threats. 1 CAE credit.
The weekly list of free educational events and resources for the association community… The digitalNow 2020 call for presentations is open. Presenters: Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Presenters: Jennifer Prozinski, Partner, Venable LLP. Host: Venable LLP.
Memberexperience. For their 2024 State of Associations MemberExperience (MX) report , Forj surveyed over 1000 association members about membership expectations and experiences. How Well Do You Know Your Members? Challenge your understanding of your association’s members. to 2:10 p.m.
Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable MemberExperience. The superman of silent auctions is going to lead a conversation alongside a few of his clients about how they revolutionized the silent auction experience. Presenter: Tony Rissley, Expo Auctions.
Recharge your MemberExperience. Member value propositions are rapidly changing from expectations to experience-driven experiences. Your members expect the same convenient online experience with your association that they’ve come to expect in most other areas of their lives. Tue 11/6 at 12 p.m.
Their memberexperience is neither representative nor typical. Even their professional or industry experience is usually not typical, as people who are more senior or prominent in the profession or industry you serve are almost certainly over-represented.
. – Spring Symposium: Empowering Change Through Data: Bringing Your Data to Life Data is the engine that drives transformative change and enables associations to create truly personalized memberexperiences. But they can also be expensive, difficult to implement, and present ongoing operational challenges. 1 CAE credit.
Presenter: Tim Schurr, Schurr Success, Inc. Hear how two associations responded to 2020 challenges by looking at member data in fresh new ways. Presenters: Danielle Deane, Membership Manager, American Institute of Aeronautics and Astronautics. Presenters: Graham Harvey, Chief Strategy Officer, Matchbox Virtual Media.
It’s a topic of frustration that was mentioned on the show floor by many members and association staff. One of the sessions I attended at ASAE Annual was “Strategically Evaluating your IT’s Readiness” presented by DelCor and ASAE’s CIO Reggie Henry. Get a Tech Strategy to Get Innovative. Association Data. Management & Strategy.
I’ve also started watching this PBS documentary series, Reconstruction: America After the Civil War written and presented by Henry Louis Gates Jr. Presenters: Shawn “Man On Fire” Nason, Chief Eco-System Disruptor, Disruptor League. More info/register – fee for MPI non-members. Anti-Racism Resource List. 1 CMP credit.
Presenter: Nancy Snowden, M.A., Manager of Educational Experiences, MPI. Presenter: Steve Wiideman, Writer, Scientist, Professor, and Practitioner of Search Optimization. Presenters: Patricia F. Presenters: Julie Duncan, VP Sales, Association Practice Leader, and Wade Tetsuka, CPA, President, UST. 1 CMP credit.
Presenters: Steve Suhm, Marketing Director, Association of Equipment Manufacturers Headquarters. Presenter: Cammy Bean, Senior Solutions Consultant with Kineo. Presenters: Matt Jung, Director of Program Development, TechSoup. Presenter: Stewart Kibby, CEO, WorkCast. More info/register. More info/register. Host: TechSoup.
Find out on Association Success what Marice Fernando did to retain these longtime members. Some quick hits before we get to this week’s list of free webinars: Behind the scenes: designing and presenting a webinar. This presentation will address topics that we are frequently asked about by clients. Jeffrey Cufaude ).
The memberexperience. Too much has changed in our world to keep assuming the memberexperience you provided pre-pandemic is the experience your members and prospective members want, need, and expect now. MemberSuite suggests how to reevaluate the memberexperience and apply what you learn.
In an era where technology can make or break an organization’s ability to engage with members and optimize operations, this gap presents a significant risk. Associations that embrace digital transformation can streamline processes, enhance member engagement, and unlock new opportunities for growth.
Technology, particularly AI, is driving rapid change and presenting associations with an extraordinary opportunity to innovate and lead. Leverage AI for Impact: From automating repetitive tasks to delivering personalized memberexperiences, AI can elevate how your association operates.
Building the Executive AI Playbook: How AI Will Power Your Association into the Future (Arlington VA) AI presents many opportunities to enhance member engagement, employee engagement, revenue, risk mitigation, and more. Host: AIOT Speaker: Tony Rossell, Senior Vice President, Marketing General Inc. MGI) Wed 2/5 from 12 to 2 p.m.
Hear about strategies that help turn prospects into new members and ways to customize your website to fit the needs of your members. Presenter: Quinn Brady, vice president, customer success, YourMembership. Presenter: Chris Bonney, vice president of client experience, Vanguard Technology. More info/register.
If so, secure a copy of the strategic plan, and use it as the guide for your presentation. Your goal during this should be to give them confidence that you’ve thought through these things and to convince them that the effort or cost will be worth it for both the health of your organization and an improved memberexperience.
Memberexperience. Amanda Kaiser says memberexperience must be the new blueprint for engagement. What stands out in the 33 research studies she’s conducted is how much members not just think but also feel about their membership. Presenter: Laura Wood, published author and president/chief HR solutions officer.
Your staff interacts daily with members, often gaining precious insight into their experiences. Have ongoing conversations with staff about the memberexperience and how to best represent their voice in thought leadership content to make materials insightful, engaging, and authentic. Speak at events and conferences.
How well is your association driving member engagement? In this exciting Nimble AMS presentation, Ryan Stark, Senior Business Analyst, and Jeff Golembiewski, VP of Business Solutions & Partnerships, discussed the importance of empowering association member engagement with proven strategies and technology.
Presenters: Margo Crawford, President, and CEO, Business Sherpa Group. Hear key takeaways from the presenters’ experiences working with association executives to deliver conference education. Presenters: David Lincoln, Associate Brand Manager from OpenWater Inc. Presenter: Meaghan Carey, Glisser’s U.S.
Find out how to design for virtual-first experiences, satisfy the desire to network, and keep your members engaged. Presenters: Graham Harvey, Chief Strategy Officer, Matchbox Virtual Media. Presenters: Amy Thomasson, Marketing Director for the Congress of Neurological Surgeons. Presenters: Cvent team. Host: Cvent.
When you don’t know what’s going on with your members, what is important to them, what events they attend or products they buy or where they’re located, you’re losing out on key opportunities to connect and ultimately make your members’ experience a great one. Member engagement is everyone’s job.
Presenter: Joy Duling, Membership Growth Expert. and how to get the right statistics to prevent national and chapter level members from leaving. Presenters: Karie Mulkowsky, National Programs Manager, Food Allergy Research & Education. Presenters: Cindy M. Presenters: John Leh, CEO and Lead Analyst, Talented Learning.
Presenter: Heather Mansfield, Nonprofit Tech for Good. Presenter: Kristi Casey Sanders, Director of Digital Marketing, MPI. With innovation moving today at light speed, you need to leverage a strong platform if you want to deliver a world-class memberexperience. Shake It Off: Member Engagement Taylor Swift Style.
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