EventMobi: Association Events

SEPTEMBER 13, 2023

Excitement, pride, gratitude—all of these emotions can stem from a positive member experience! So how do you improve your member experience? Member experience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does Member Experience Matter?

Member Experience 130

Member Experience Tips How To Software 130

Reid All About it

DECEMBER 6, 2024

The weekly list of free educational events and resources for the association community The health of an organization is directly proportional to the speed at which truth travels within it. AI is Transforming Processes Here’s How to Get in Front of It Hot Take: Theres a systematic way to change your processes. CAE credit.

Content 213

Content Strategy Education Revenue 213

MemberClicks

NOVEMBER 15, 2024

When it comes to member experience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.

Member Experience 94

Member Experience How To Membership Management Survey 94

Higher Logic

MAY 20, 2020

Survey your members or repurpose existing content from your blog and other resources for new topics that interest your members. Try hosting weekly or monthly meetings, instead of sending out lots of emails, to create more personal relationships with your members. Onboard New Members.

Revenue 296

Revenue Learning Management System Member Engagement eBook 296

Nimble AMS

JULY 11, 2022

Surprisingly, association professionals continue to undervalue offering career resources, even though it proves to be a huge benefit with the power to drive a superior member experience. Put your association on the map by transforming it into a career resource destination. Build interest with non-members.

Member Experience 102

Member Experience Software How To FAQ 102

.orgSource

AUGUST 19, 2024

It belongs to your members. Practice Good Stewardship Even if your digital resources are in order, a data governance policy is an important piece of responsible stewardship. In a collaborative governance process, teams are assisted to incorporate guidelines into their daily activities.

Member Experience 100

Member Experience Guidelines Review Education 100

Higher Logic

FEBRUARY 4, 2020

Here’s what else we know : You can reach and retain younger members by exceeding their expectations with a customized member experience that meets them where they are in their careers, and positions you to grow together. Make it simple for your members to connect (on their terms) while providing a cohesive member experience.

Communications 287

Communications Tips Member Engagement Tools 287

Higher Logic

MAY 23, 2019

When evaluating how your onboarding program is doing, ask yourselves if these three things are true about your program: Are members quickly introduced your association’s benefits, like your member network and key resources? Are members drawn in so much that they want to remain and participate? Map Existing Processes.

How To 226

How To Process Tips Resources 226

Association Analytics

MAY 25, 2021

In an attempt to provide a seamless member experience and aggregate all member data in one place, associations have been working with technology partners to perform system integrations through single sign-on, pushing all of their transaction data back into the AMS. Your AMS Wasn't Designed For That.

System 321

System Cost Proposal Analysis 321

Reid All About it

FEBRUARY 21, 2025

The weekly list of free educational events and resources for the association community Life cannot be delegated. Lewis Mumford New member onboarding. Talley Management Group shares five thoughtful ways to welcome new members to your association. 1 CAE credit. More info/register. 1 CAE credit. More info/register.

Arlington 258

Arlington Education DC Social Media 258

Association Analytics

MARCH 16, 2023

In today’s world, there are plenty of tech options, processes, and formulas to implement and manage data. Tech & Infrastructure Ask all of your departments about the platforms and processes they currently use to collect data and whether or not the current infrastructure is set up to meet their needs.

Strategy 317

Strategy System Team Process 317

Higher Logic

FEBRUARY 28, 2019

If you want your association members to attend more events, the value they can expect to extract from participating should be front and center. If you want to encourage event attendance and participation, it’s important to provide your members with valuable resources that stir up excitement and interest, driving them to engage.

Tools 208

Tools LMS eBook Education 208

GrowthZone

JANUARY 11, 2022

A powerful AMS helps your organization streamline its internal processes so that your leadership and staff can focus on the member experience. Engaged members will renew their contracts and recruit colleagues who help your organization grow and support your mission. Learn more about the ROI of a smarter AMS».

Member Experience 78

Member Experience Directory Recruiting Recruitment 78

.orgSource

OCTOBER 22, 2024

In an era where technology can make or break an organization’s ability to engage with members and optimize operations, this gap presents a significant risk. Associations that embrace digital transformation can streamline processes, enhance member engagement, and unlock new opportunities for growth.

Survey 88

Survey Strategy Tools Member Engagement 88

Higher Logic

OCTOBER 17, 2019

If you know data exists within your online community and marketing automation activities, but you aren’t leveraging it to inform your ability to provide a targeted, valuable member experience, well - it’s as if Charlie Bucket found a golden ticket then decided he didn’t feel like going to Willy Wonka’s Chocolate Factory that day.

Revenue 211

Revenue Tools Member Engagement Member Experience 211

Reid All About it

JUNE 28, 2024

The weekly list of free educational events and resources for the association community… Workforce trends. To help you sift through the options, D2L’s buyers guide for associations offers advice on the LMS selection process and walks you through the different system features, capabilities, and support services you’ll encounter out there.

LMS 264

LMS Course Member Engagement Education 264

Reid All About it

JULY 5, 2024

The weekly list of free educational events and resources for the association community… Association podcasts. The appendix includes an extensive library of board training resources from 25 associations. Do You Trust Your Member Data? Learn how data silos alienate members and how to fix them. Board stewardship.

Strategy 270

Strategy Education Content Tips 270

Sequence Consulting

MARCH 21, 2025

When used thoughtfully and ethically, AI can automate repetitive processes, streamline operations, and help associations reach their goals faster and smarter. Can it enhance your member value proposition ? Consider these benefits: Streamline administrative processes. Is AI worth embracing at your association?

Software 72

Software Tools Content Survey 72

Reid All About it

SEPTEMBER 13, 2024

The weekly list of free educational events and resources for the association community… On my calendar. Member experience. For their 2024 State of Associations Member Experience (MX) report , Forj surveyed over 1000 association members about membership expectations and experiences. Product ideas.

LMS 270

LMS Revenue Certificate Content 270

Reid All About it

JULY 2, 2021

The weekly list of free educational events and resources for the association community…. This week, they discuss peer advisory groups for association members who want to learn from and with each other. It is used to drive marketing campaigns, anchor sales conversations, and fuel the member experience. 1 CAE credit.

Technology 370

Technology Strategy Education System 370

.orgSource

DECEMBER 17, 2024

Through machine learning, AI gets smarter over time by analyzing member data everything from which events they attend to which articles they read. It can even understand written feedback and questions from members, thanks to its ability to process human language. The result?

Member Engagement 88

Member Engagement Strategy Tools Technology 88

Association Analytics

JUNE 21, 2023

When you don’t know what’s going on with your members, what is important to them, what events they attend or products they buy or where they’re located, you’re losing out on key opportunities to connect and ultimately make your members’ experience a great one. Start with what tools, data, resources, and time you have now.

Report 319

Report Team Course Member Experience 319

Higher Logic

AUGUST 2, 2018

When you abandoned the purchasing process, you prompted a marketing automation rule they had created that said, “If a customer puts an item in the cart and a certain amount of time passes without the transaction being completed, then send them this email reminding them to buy,” further prompting the system to send you an email.

Marketing 184

Marketing Member Experience Software Email Marketing 184

.orgSource

FEBRUARY 11, 2025

Build flexibility into your strategic planning process so that your association can adapt to new trends or challenges with ease. Key Actions : Invest in Tools that Streamline Processes : Look for technologies that reduce manual tasks and improve efficiency. This technology enhances member experiences and increases engagement.

Strategy 88

Strategy Survey Technology Innovation 88

Nimble AMS

FEBRUARY 15, 2024

Maybe your association is experiencing challenges, so you’re searching for strategies to empower your staff and enhance the member experience. Regardless of your large association’s situation, the Nimble AMS team is here to offer tips to measure your success and meet your future goals!

LMS 142

LMS Missouri Software Innovation 142

Reid All About it

SEPTEMBER 6, 2024

The weekly list of free educational events and resources for the association community… Chapters and membership. Your association and chapters vie for your members’ attention and time, so how do you become membership partners instead? RFP for an AMS. 1 CAE credit. More info/register. 1 CAE credit. More info/register. 1 CAE credit.

Revenue 270

Revenue Technology Strategy Education 270

Reid All About it

NOVEMBER 2, 2018

The weekly list of free educational events and resources for the association community… I thought I knew a lot about gathering requirements for new technology, so how did I miss the boat on business requirements? and how to get the right statistics to prevent national and chapter level members from leaving. Lunch provided.

Chicago 38

Chicago DC Tools Washington 38

Reid All About it

NOVEMBER 1, 2024

The weekly list of free educational events and resources for the association community… “You can never be wise unless you love reading.” Learn about identifying key metrics, streamlining data collection processes, and converting raw data into actionable insights that guide strategic decisions. Samuel Johnson AWTC awards. 1 CAE credit.

Revenue 258

Revenue Education Arlington Committee 258

Reid All About it

MAY 10, 2019

The weekly list of free educational events and resources for the association community… “5G, when fully implemented, is poised to be a very big deal, a far bigger transformation in mobile technology than any previous generational shift. Data Segmentation and Its Huge Impact on the Member Experience. Thu 5/16 at 12 p.m.

Member Experience 170

Member Experience DC FAQ Washington 170

Higher Logic

FEBRUARY 24, 2020

MTI chose community as a tool for digital transformation, and has achieved the following successes with less than 4 full-time staff members: 50% decrease in transactional requests due to community. 97% member retention rate. Ask yourself: How can your association help members feel like they’re making a real difference?

Revenue 207

Revenue Member Experience Tools Learning Management System 207

Association Analytics

FEBRUARY 20, 2024

When you’re working with limited resources it can be a struggle to both get new people in the door and then keep them there once you do. Getting in front of target buyers and communicating value happen to be two of the main principles of the common sales process. It’s no secret that growing membership is hard.

Strategy 169

Strategy Social Media Discount Resources 169

Higher Logic

OCTOBER 25, 2018

However, we’ve seen far too many associations waste valuable time and resources on a switch, only to run into similar dissatisfaction with their new database down the road. At its core, an AMS houses your member data and processes payments related to things like membership dues, donations, and registrations.

Tools 176

Tools Member Experience Software Marketing 176

Higher Logic

JUNE 13, 2019

The top 5 functional processes enabled by community are: Customer support (63%). 74% of external community programs identify customer support case deflection as a functional process they support. Only 17% of communities have a resourced roadmap. Innovation (32%). Knowledge management (53%). Learning and development (52%).

Strategy 195

Strategy Report Team Cost 195

NXUnite

MARCH 18, 2024

In today’s dynamic landscape, associations play a key role in facilitating networking opportunities, promoting professional development , and providing resources for their members. To build a thriving membership program , your association must evolve and find innovative ways to engage members continuously.

Software 130

Software LMS Library Certificate 130

Higher Logic

APRIL 4, 2019

I recently read Trevor Owens’ book, Designing Online Communities , which looks at the design process for web communities from a cross-disciplinary perspective. Resource: What Burning Man’s 10 Principles Can Teach You About Building Community. Disney refers to all of their staff as cast members and their engineers as “Imagineers.”

Communications 244

Communications Resources Process Strategy 244

.orgSource

OCTOBER 29, 2024

Personalized Member Engagement AI enables associations to create personalized member experiences that can dramatically improve satisfaction and retention. By analyzing member data—such as past interactions, preferences, and behaviors—AI tools can offer tailored recommendations, content, and services to individual members.

Tools 88

Tools Member Engagement Strategy Innovation 88

YourMembership

NOVEMBER 7, 2014

Their answers painted a very interesting picture of how prepared these associations are to deliver the member experience their members will expect. Here are some of the interesting results: 67% of the group believed technology could best help improve their membership management and marketing and communications processes.

Technology 150

Technology millennials Membership Management Process 150