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And the more you’re able to understand member behavior, the better able you are to create an experience that meets their needs. Let’s break down several scenarios to show how data analytics can help improve the memberexperience. The post Creating a Better MemberExperience appeared first on Association Analytics.
2024 marked another exciting year for Nimble AMS product releases! Every year, Nimble AMS offers our customers three free product releases , in the Spring, Summer, and Winter, to ensure everyone has access to the latest technological innovations and advancements. MSTA has had wonderful experiences with Nimble AMS product upgrades.
Your association membership is boosted by your members seeking credibility, professional development, competitive advantages and ways to give back. But, one of the primary reasons members join your association is for networking opportunities.
The best-priced product will win your purchase. Associations are more than the sum of their transactions, like member applications, registrations, and renewals. As associations learn to create and curate wonderful memberexperiences, some will find they might need to warm up their tone.
It’s vital to provide content that’s truly engaging to increase members’ productivity with continuing education programs. Continue reading to learn more about incorporating an association learning management system (LMS) to increase the productivity of your members. Create timely courses and keep members informed.
Today, associations are even more focused on increasing value and providing great experiences to attract and retain members. According to Community Brands research, enhancing the memberexperience is the top area of focus, and providing personalized experience remains the biggest area associations plan to invest in.
Your associ ation should consider adopting AI because it can help you exceed member expectations and boost recruitment and retention efforts. Keep reading to learn more ways AI can help your association provide an excellent memberexperience and offer c ompetitive member benefits. . Improve member services.
Is improving the memberexperience one of your most vital organizational priorities? According to the latest Community Brands Association Trends Research , 53% of association professionals report that enhancing the memberexperience is their most important business objective. If so, you’re not alone.
Did you know that Nimble AMS has a long history of offering product innovation and enhancements? Like Salesforce, Nimble AMS offers three annual product upgrades, ensuring its customers have access to the latest software functionality and product capabilities. What are continuous product updates?
Rather than reducing product costs and increasing sales, you could reconsider your organization’s pricing strategy. Choosing the right pricing strategy for your association’s services and products can offer powerful results. However, pricing mistakes can set back your organization’s viability, impacting member satisfaction.
How associations can innovate a nd improve the memberexperience To become an innovative association , you’ll want to address and solve problems at your organization as they arise. Boost member service efforts by investing in AI chatbots. With a modern AMS, you can offer an innovative shopping experience for your members.
Im happy to feature it as long as its not product-centric. Fri 2/21 at 11 a.m.* – A Match Made in Heaven: How Event Surveys Transform Feedback into Your Events Learn how to pair the power of event data with proven survey strategies to deliver exceptional experiences for both attendees and exhibitors. More info/register.
To empower associations to create exceptional online experiences for members and stakeholders, Nimble AMS leverages Salesforce Experience Cloud. Nimble AMS uses Experience Cloud to provide you r organization with guidelines and custom components for creating a branded and personalized memberexperience.
Data governance is the formalization of behavior around the definition, production, and usage of data to manage risk and improve quality and usability of selected data.” Put People First Your data governance policy will be a document that reflects your organization’s unique culture, teams, and members.
She shares the calculations every association must make about programs, products, and services. Im happy to feature it as long as its not product-centric. 5 Strategies For Driving Member Engagement in 2025 Many associations are challenged with engaging members on a consistent and ongoing basis. Young professionals.
Nimble AMS has designed the LWCs so associations can create a dynamic and responsive memberexperience. When your organization uses LWCs you’ll have unparalleled flexibility as you create custom, professional widgets to elevate staff and member interactions. Want to learn more about the power of Nimble AMS and Salesforce LWCs?
Im happy to feature it as long as its not product-centric. Learn about ITs critical role in a positive on-boarding experience; best practices to maximize productivity, engagement, and security; and equipment recommendations to empower hybrid and remote workers. Fri 3/7 at 12 p.m.* 1 CAE credit. More info/register. 1 CAE credit.
Spring is a time of renewal, and the Nimble AMS Spring 25 release offers fresh product enhancements to improve flexibility, efficiency, and the memberexperience. Lets explore the exciting product updates blossoming this spring!
Try hosting weekly or monthly meetings, instead of sending out lots of emails, to create more personal relationships with your members. You’ll gain a better understanding of who your members are, what they’re expecting from you, and ultimately deliver a better memberexperience. Onboard New Members.
Whether its more straightforward things like content creation – having ChatGPT write a blog post for you – or assistance with optimizing events and the memberexperience, theres hope that associations can save time and deliver on the value proposition like never before. and ChatGPT are no different.
Even after resuming public performances, some theater troupes plan to keep streaming their productions , reports Terry Teachout at the Wall Street Journal. I’ll be happy to feature it as long as it’s not too product centric. How do you create a cohesive content strategy and production plan that guarantees maximum engagement?
I’ll be happy to feature it as long as it’s not product-centric. Tech Tools to Make You Immediately More Productive. Hear the perspectives and experiences of healthcare association professionals in building trust with their members and the public. Here are the educational events scheduled for next week. Tue 5/7 at 1 p.m.
Product development. She also shares examples of companies who built successful products but lost sight of what made them great. Im happy to feature it as long as its not product-centric. Joan Westenberg found the formula for making something people give a s**t about. Microlearning. Fri 2/7 at 12:30 p.m.*
Their memberexperience is neither representative nor typical. Even their professional or industry experience is usually not typical, as people who are more senior or prominent in the profession or industry you serve are almost certainly over-represented.
Up until now, technology has been applied to increase our productivity and efficiency, helping us to do our jobs better, faster, and cheaper. Productivity will always be important, but what we’re seeing now is that technology is not only a supporting tool, but part and parcel of the strategy itself. Changing Role of Technology.
The decisions of B2B buyersprospective customers/clients or association membersare driven more by emotional factors, such as trust and likeability, than product features. Im happy to feature it as long as its not too product-centric. Young, PhD, Founder & Chief Learning Officer, The Product Community Tue 12/10 at 12 p.m.
Some of the highlighted trends are alarming: leaders are out of touch with employees and need a wake-up call, high productivity is masking an exhausted workforce, Gen Z is at risk and will need to be re-energized, and shrinking networks are endangering innovation. I’ll be happy to feature it as long as it’s not too product centric.
Most associations don’t have an easy way to measure member engagement across all their different systems and touch points. And even when measured, it can be tricky to know how to use engagement scores to improve memberexperience and operational results.
Two-thirds of associations plan to develop new products/services, yet only one-third plan to hire more staff. I’m happy to feature it as long as it’s not too product-centric. Host: American Marketing Association Speaker: Kunwar Singh, Product Marketing Manager, Sprinklr Tue 4/30 at 2 p.m. But a few data points trouble me.
You’re already trying to provide a positive customer or memberexperience, and maintain strong communications with them. Let’s start with that first part, about the experience. Put Experience First. Personalize the MemberExperience. Did they view a specific product or resource on your website?
If you were at our annual users conference, Super Forum , you would have seen some of this described during the Product Roadmap session. Higher Logic’s Ideation feature helps you create a better experience for all your users. This dedicated space for feedback allows members and customers to help you build a better experience.
AI tools will also provide more actionable insights, enhancing your organizations productivity and putting you on track to hit your goals. Additionally, with better awareness of all your data, youll be ready to protect your members privacy and security. In 2025 your members will be looking for more from your association.
We recently announced the launch of our new product for associations – Higher Logic Thrive, the memberexperience platform. The post Quick Wins You Can Get When You Adopt Higher Logic Thrive Platform appeared first on Higher Logic.
For years, associations have viewed nondues revenue as a bonus, but with revenue from memberships declining and the demand for engaging memberexperiences rising, nondues revenue is now less of a bonus and more of a necessity. Opening a brand-new revenue stream can start with asking just a few questions from members and suppliers.
Product ideas. James Young at Product Community shares ten revenue-generating product ideas. He explains how to build product lines using a framework involving product extensions—an interesting and potentially fruitful strategy. Memberexperience. How Well Do You Know Your Members?
The Nimble AMS Spring ‘24 product r elease is here to deliver ! Our Nimble AMS team is always working to offer the latest updates to enhance your organization and meet your association-specific needs. This feature can promote exclusive member benefits while simultaneously removing login barriers. Finance is going to love this!)
When you don’t know what’s going on with your members, what is important to them, what events they attend or products they buy or where they’re located, you’re losing out on key opportunities to connect and ultimately make your members’ experience a great one. Solution : The solution to this challenge is pretty simple.
The Salesforce Summer ‘24 product release promises to offer increased efficiency and streamlined processes for your association. Read our blog to learn more about how your organization can leverage the top features in the Salesforce Summer ‘24 product release. Protecting your members’ data helps you provide a better memberexperience.
Its speed, capacity, and dramatically reduced power consumption and communications response times, or “latency,” will make possible an astonishing range of innovative new products and services. I’ll be happy to feature it as long as it’s not product-centric. Data Segmentation and Its Huge Impact on the MemberExperience.
To support our customers on this journey, let’s explore the latest and greatest ways to strengthen your knowledge and get the most from our products and resources. From marketing automation to customer experience to all things community, happy learning with Higher Logic! Live Distance Learning Training. Take courses here.
I’ll be happy to feature it as long as it’s not too product centric. Fri 3/5 at 10 a.m.* – Member ROI Simplified: Safeguarding Your Organization’s Future. The most important method for safeguarding your organization’s future is to research, embrace, and maximize your Member ROI. More info/register. More info/register.
They’ll share their needs, interests, and problems as they engage with their fellow members, and you get to hear it all because your organization owns the conversation. In this case, it’s usually most productive to reach out to a smaller group of members. Ask if these members would be willing to participate in a focus group.
We’ve been busy at YourMembership, enhancing our technology solutions to improve your association members’ experience, streamline your operations and processes, and help your organization grow. YourMembership’s AMS now integrated with QuickBooks Online and Great Plains.
Your goal during this should be to give them confidence that you’ve thought through these things and to convince them that the effort or cost will be worth it for both the health of your organization and an improved memberexperience. Objection 1: Price. Example: “X platform is cheap/free. Why don't we use that?”.
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