MemberClicks

NOVEMBER 15, 2024

When it comes to member experience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. And that can ladder up to your growth and revenue. So what is member experience and why does it matter? What is member experience?

Member Experience 94

Member Experience How To Membership Management Survey 94

Reid All About it

SEPTEMBER 13, 2024

James Young at Product Community shares ten revenue-generating product ideas. Each class features a live review of real association marketing collateral, along with recommendations for improvement. Member experience. How Well Do You Know Your Members? Product ideas. Innovation culture. But how do you get it?

LMS 270

LMS Revenue Certificate Content 270

Reid All About it

MAY 3, 2019

Neil Pasricha, Harvard Business Review ). This session will review the essential elements of running a coalition including focus, action plans, financing and organizational best practices and tips. Tips to Extend Your Event’s Reach and Revenue. Leverage Data to Drive Member Engagement. James Green, Quartz ). 1 CAE credit.

Tucson 262

Tucson Phoenix Products Member Engagement 262

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JANUARY 5, 2024

It’s never too late to review and reflect upon the past year and make plans and promises to yourself for the year ahead. Non-dues revenue. 3 Rules to Building an Outstanding Digital Member Experience Learn essential insights into how to optimize your organization’s digital member experience and bolster sustainable revenue growth.

Revenue 286

Revenue LMS Price Education 286

Higher Logic

FEBRUARY 10, 2020

When our organizations are guided by end-user feedback, we’re more effective, we create more satisfied members and customers, and ideally, we increase our revenue. Picture sending your customers and members to your “Ideas Portal” within your community, where they can share their suggestions. Interested in learning more?

Tools 177

Tools Review Products Member Experience 177

Reid All About it

OCTOBER 21, 2022

Association Briefings explains how podcasts benefit associations and their audience, provides tips for starting an association podcast , and reviews the planning process and issues to consider before you dive in. Member gatherings. Ron Friedman, Harvard Business Review ). Live Review. Live Review. Host: ASAE.

Revenue 45

Revenue Email Marketing Education Review 45

Reid All About it

MAY 14, 2021

Katie Johnson, General Counsel and Chief Member Experience Officer, National Association of REALTORS®. The ongoing uncertainty of in-person, online, or hybrid events does not make securing or increasing sponsorship revenue easy. 5 Ways to Enhance the Modern Member Experience. Host: 100 Reviews/Non-Dues-a-Palooza.

Technology 341

Technology Strategy St. Louis Tips 341

Sequence Consulting

NOVEMBER 26, 2024

Revenue and income diversification goals that detail specific profit margin targets, projected or desired growth, and income streams you must support or add. Existing or expected technology integrations that improve staff efficiency, member experiences, etc. ●

Strategy 72

Strategy How To Guidelines Software 72

Reid All About it

OCTOBER 6, 2023

Their guide covers configuring software for abstract submission and peer review, issuing the call for papers, designing the conference program, and more. Competing against niche professional organizations, membership and conference revenue has “slowed to a trickle.” Host: Professionals for Association Revenue Wed 10/11 at 11 a.m.

Revenue 264

Revenue Certificate Education Tools 264

Association Analytics

JANUARY 12, 2022

Start by reviewing each of your strategic goals and identifying the key metrics you can use to measure progress against those goals. And while it’s important for you to track and report on all of them, it isn’t feasible to regularly review them all. Examples could include quality, cost, growth, and member experience.

How To 169

How To Review Case Study Revenue 169

Sequence Consulting

DECEMBER 15, 2024

Revenue and income diversification goals that detail specific profit margin targets, projected or desired growth, and income streams you must support or add. Existing or expected technology integrations that improve staff efficiency, member experiences, etc.

Strategy 72

Strategy How To Guidelines Software 72

Association Analytics

APRIL 1, 2024

Most associations don’t have an easy way to measure member engagement across all their different systems and touch points. And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results.

Member Engagement 210

Member Engagement Strategy Certificate Survey 210

Higher Logic

OCTOBER 17, 2017

Schedule regular conversations with chapter leaders and members to review how tools are helping or hindering their performance. Generate Revenue through Digital Advertising. Help your chapters generate even more revenue through digital advertising on their website or online community.

Tools 222

Tools Revenue Tips Newsletter 222

Reid All About it

SEPTEMBER 6, 2024

Each class features a live review of real association marketing collateral, along with recommendations for improvement. This approach provides valuable, continuous content to members, extends access to non-attendees, and offers industry partners richer sponsorship options, beyond brand awareness, and metrics to accurately demonstrate success.

Revenue 270

Revenue Technology Strategy Education 270

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MARCH 3, 2023

If you offer learning or membership subscriptions, clear your Harvard Business Review cookies and read this article by Nir Eyal. How can associations provide corporate partners with valuable access to their member communities ? Subscriptions. Sponsorships. 1 CAE credit. More info/register. Host: Association Analytics Tue 3/7 at 12 p.m.

Revenue 39

Revenue Tools Education Member Experience 39

Reid All About it

APRIL 26, 2024

She offers advice on getting a team together to develop and regularly review the model, and what to cover during team meetings. Benchmarks for Success Dive into Higher Logic’s most recent association email, community, and member experience survey data benchmarks. Engagement scoring. Content marketing. More info/register.

Survey 275

Survey Content Education Strategy 275

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APRIL 10, 2020

Find out how they are pivoting to engage their 7,000 members and rethink their meetings. Lori Ely, Chief Revenue Officer, Results Direct | RD Mobile. Host: Ben Martin, CAE, Executive Director, The Review Society. Using Mobile to Keep Members Engaged During COVID-19. More info/register. Host: Results Direct | RD Mobile.

North Carolina 74

North Carolina Content Montana Revenue 74

Reid All About it

JULY 3, 2020

Processes, policies and traditions are all areas of concern when it comes to DEI, but this meaty read, The Manager’s Guide to Inclusive Leadership — Small Habits That Make a Big Impact from First Round Review, describes small behavioral steps leaders can take to create a more inclusive workplace. Bruce Feiler, Harvard Business Review ).

Montana 221

Montana Member Engagement Review North Carolina 221

Higher Logic

FEBRUARY 28, 2019

Event management tools can boost attendance by adding value to the member experience. Download your copy of our eBook, The Community Module Guide , to learn more about tools that work to support other core objectives (like recruitment, revenue, advocacy, and more). than to follow through.

Tools 208

Tools LMS eBook Resources 208

Reid All About it

NOVEMBER 8, 2019

Since this article was published, Airbnb has announced a crackdown and review of listings. Presenter: Mike Madden, head of commercial demand generation for Adobe Experience Cloud. Chapters and Affiliates: For the “Swing” in Your Member Experience. Building a Member-Centric Culture with Online Community.

Social Media 39

Social Media Revenue Washington DC 39

Higher Logic

JUNE 29, 2017

Some platforms even offer integrations with third-party data analysis and business intelligence tools to help you connect engagement to results like satisfaction, retention and revenue. If company executives are asking for more analysis—such as how your community is impacting revenue—it might be time to add an analyst to your team.

Team 196

Team Member Engagement Analysis Revenue 196

Association Analytics

MARCH 13, 2024

All of this information can help inform your association on how to move the needle towards increasing member participation and revenue. It’s important to note that engagement scoring should not act as a grading system for either your members or your internal departments. This could be monthly, quarterly, or annually.

Review 169

Review Member Engagement Process Resources 169

Reid All About it

AUGUST 6, 2021

Personalizing the Member Experience. Learn new and innovative ways to personalize the member experience. Explore both onsite and offsite techniques that can be incorporated into your digital member experience strategy. Learn creative, proven strategies to engage members, and inspire participation and growth.

Revenue 195

Revenue Certificate Oklahoma City Strategy 195

Reid All About it

APRIL 19, 2024

Networking Discussion: Best Practices for Diversifying Revenue Join your Fridays@4 colleagues for an open discussion about your best practices or challenges in diversifying revenue. Mastering the Art of the Win-Back: Strategies to Reconnect with Lapsed Members Are you looking to re-energize your community and boost dues revenue?

Education 258

Education Social Media Content Strategy 258

Reid All About it

MAY 10, 2019

Read more at the Harvard Business Review. He writes about a functional requirement that associations often overlook during association management system (AMS) selection: user experience. He writes about a functional requirement that associations often overlook during association management system (AMS) selection: user experience.

Member Experience 170

Member Experience DC FAQ Washington 170

Reid All About it

AUGUST 20, 2021

While reviewing their website traffic reports, they discovered a common theme in their five most popular blog posts: how to increase online learner and virtual attendee engagement. Tomas Chamorro-Premuzic and Katarina Berg, Harvard Business Review ). Online learner/virtual attendee engagement. WBT Systems knows what’s on your mind.

Revenue 195

Revenue Resources Strategy Review 195

Reid All About it

SEPTEMBER 13, 2019

What percentage of your education revenue comes from selling professional development to nonmembers? Learn the Story and Evolution of ASAE’s Key Non-Dues Revenue Drivers. Chapters can play a key role in membership and revenue growth for your association. This year’s theme is Quality Peer Review. Wed 9/18 at 2 p.m.

DC 34

DC Washington Revenue Review 34

Association Success

MAY 17, 2018

.” * According to recent research from Wake Forest University, B2B decision making is increasingly being informed by customer reviews. In other words, your members prefer to seek out reviews from within your association, rather than venturing into the less secure and more malleable space of social media.

Review 60

Review Social Media Products Software 60

Higher Logic

MAY 9, 2017

The best learning management systems provide tools that let you choose which courses are free and which members pay extra for. Advanced and in-depth courses may require an extra payment from members, which generates non-dues revenue for your association. Learning Paths. Prerequisites are important.

Learning Management System 220

Learning Management System System LMS Software 220

Reid All About it

MARCH 24, 2023

Non-dues revenue. A survey conducted by the Professionals for Association Revenue (PAR) revealed that 86% of associations said their business development strategy is underperforming or non-existent. PAR explains why a business development strategy is vital to association revenue health. More info/register (members only).

Revenue 233

Revenue Chicago Leadership Education 233

Association Analytics

MARCH 14, 2022

As data-loving professionals, our team gets many questions about what an engagement score is, how to assign members points and how to use the data. As a refresher, let’s review the basic definition of engagement. It is important because you want a relationship with your member where there is an even exchange of value.

Course 169

Course Examples Review Revenue 169

Reid All About it

FEBRUARY 25, 2022

WBT Systems shares the story of the Texas Restaurant Association (TRA) whose compliance training programs delivered a 465% increase in revenue in the last six months of 2021. Non-dues revenue. 5 Powerful Growth Strategies to Boost Non-Dues Revenue for Your Association in 2022 and Beyond. Host: Review My AMS. 1 CAE credit.

Revenue 40

Revenue Analysis Strategy Technology 40

Reid All About it

JANUARY 26, 2024

. – Association and Nonprofit Trends for 2024: Navigating a Rapidly Evolving Landscape As we move into 2024, the landscape for associations is rapidly evolving, driven by technological advancements, changing member expectations, and an increasingly global context. More info/register. More info/register. 1 CAE credit. More info/register.

Survey 264

Survey Strategy Project Education 264

Reid All About it

OCTOBER 27, 2023

She also shares the story of another association that partnered with an outside expert to fill in a service (and revenue) gap. James Young at Product Community says you need “ a world-class value proposition ” for your association and for each product or experience. Host: Professionals for Association Revenue Wed 11/8 at 12 p.m.

LMS 264

LMS Leadership Strategy Recruiting 264

Reid All About it

DECEMBER 1, 2023

Their guide covers configuring software for abstract submission and peer review, issuing the call for papers, designing the conference program, and more. Year in Review (Data Analytics Network) Join association professionals for peer-led discussions on topics related to data and analytics. More info/register. 1 CAE credit.

Strategy 275

Strategy Technology Arlington Education 275

Reid All About it

MARCH 12, 2021

I just read a new paper— The New Association Tech Ecosystem: Powering Member Experiences with Integration and Specialization —from Chris Gloede and Karen Power of Ricochet Advice and I suggest you do too, especially if you have technology or analytics decisions on the horizon. Host: 100 Reviews. Innovation method. CAE credits.

Nashville 370

Nashville LMS Recruiting Recruitment 370

Reid All About it

JUNE 30, 2023

Non-dues revenue partners. Their guide covers configuring software for abstract submission and peer review, issuing the call for papers, designing the conference program and more. More info/register (PAR members only). Host: Professionals for Association Revenue Wed 7/12 at 1 p.m. Change and culture. CAE credit.

Chicago 207

Chicago Education Revenue Newsletter 207