Nimble AMS

FEBRUARY 24, 2023

You’ll also learn how you can enhance the attendee and member experience. We’re here to help you improve your events and enhance your member experience with three event survey strategies. You’ll want to include questions to help you gain feedback and improve the member experience.

Survey 133

Survey Strategy Member Experience Review 133

.orgSource

JANUARY 21, 2025

Steps to Assess Current Capabilities: Evaluate Digital Readiness: Review your digital tools, infrastructure, and staff skills to identify areas for improvement. Analyze Member Engagement: Use surveys or focus groups to assess how well youre meeting member needs and expectations.

Strategy 88

Strategy Tools Review Member Engagement 88

Higher Logic

FEBRUARY 10, 2020

Picture sending your customers and members to your “Ideas Portal” within your community, where they can share their suggestions. This could include new product features and enhancements or their member experience with your organization. If they don’t find what they’re looking for, they can submit their own idea for review.

Tools 177

Tools Review Products Member Experience 177

Reid All About it

MAY 3, 2019

Neil Pasricha, Harvard Business Review ). This session will review the essential elements of running a coalition including focus, action plans, financing and organizational best practices and tips. Leverage Data to Drive Member Engagement. Data Segmentation and Its Huge Impact on the Member Experience.

Tucson 262

Tucson Phoenix Products Member Engagement 262

Higher Logic

AUGUST 2, 2018

This is key to providing an excellent member experience. Marketing automation allows you to send your members content that is highly relevant to them and their situations. You can provide your audience with more relevant content, both attracting new members and engaging current members, all of which boosts overall ROI.

Marketing 184

Marketing Member Experience Software Email Marketing 184

Nimble AMS

NOVEMBER 18, 2019

Your members expect highly personalized and engaging experiences with your association. Want to make sure your members stick around? Consider these tips for creating a member experience that rivals that of today’s leading for-profit companies. So how do you create an engaging member experience?

Member Experience 60

Member Experience Strategy How To Learning Management System 60

Reid All About it

JANUARY 31, 2025

Amanda Brahlek at Parthenon Management Group shares a useful review of social media platforms, metrics, and trends , with a focus on Bluesky. 5 Strategies For Driving Member Engagement in 2025 Many associations are challenged with engaging members on a consistent and ongoing basis. Social media for associations.

Arlington 258

Arlington Revenue Education Social Media 258

Higher Logic

DECEMBER 19, 2018

When you’ve got your members gathered a t your in-person events, whether it’s an annual event or something smaller, collect all the data you can. You might find that you need a new tech tool or a bigger investment in marketing to deliver a more personalized member experience. I’ve got four suggestions: Event Data.

Marketing 289

Marketing Tools Survey Cost 289

Sequence Consulting

NOVEMBER 26, 2024

Existing or expected technology integrations that improve staff efficiency, member experiences, etc. ● Consultants can leverage what they know about your association and its goals to help you form a clear, sustainable, long-term vision, all without adding more responsibilities to your staff members’ plates.

Strategy 72

Strategy How To Guidelines Software 72

Association Success

MAY 17, 2018

.” * According to recent research from Wake Forest University, B2B decision making is increasingly being informed by customer reviews. In other words, your members prefer to seek out reviews from within your association, rather than venturing into the less secure and more malleable space of social media.

Review 60

Review Social Media Products Software 60

Sequence Consulting

DECEMBER 15, 2024

Existing or expected technology integrations that improve staff efficiency, member experiences, etc. Consultants can leverage what they know about your association and its goals to help you form a clear, sustainable, long-term vision, all without adding more responsibilities to your staff members plates.

Strategy 72

Strategy How To Guidelines Software 72

Reid All About it

FEBRUARY 7, 2025

If youre embarking on an AMS project, start your research by reviewing 108 Ideaspaces list of issues to consider when selecting an association management system (AMS) , such as reporting, security, API, technology partners, access control, cost of ownership, vendor stability, and the ability to expand software capabilities as your needs change.

Chicago 275

Chicago Revenue Education Member Engagement 275

Association Analytics

JUNE 21, 2023

When you don’t know what’s going on with your members, what is important to them, what events they attend or products they buy or where they’re located, you’re losing out on key opportunities to connect and ultimately make your members’ experience a great one. Solution : The solution to this challenge is pretty simple.

Report 319

Report Team Course Member Experience 319

Association Analytics

JANUARY 12, 2022

Start by reviewing each of your strategic goals and identifying the key metrics you can use to measure progress against those goals. And while it’s important for you to track and report on all of them, it isn’t feasible to regularly review them all. Examples could include quality, cost, growth, and member experience.

How To 169

How To Review Case Study Revenue 169

Association Analytics

APRIL 1, 2024

Most associations don’t have an easy way to measure member engagement across all their different systems and touch points. And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results.

Member Engagement 210

Member Engagement Strategy Certificate Survey 210

Higher Logic

FEBRUARY 28, 2019

Event management tools can boost attendance by adding value to the member experience. When an event planning and registration process is unorganized, complicated, or unclear, potential registrants are more likely to abandon interest ( yikes! than to follow through.

Tools 208

Tools LMS eBook Resources 208

Higher Logic

AUGUST 1, 2017

To help your association grow and make acquisition campaigns valuable, you can’t just motivate new members to join. 5 Steps to Increase New Member Retention. Getting new members to renew is all about improving the first-year member experience and giving them a clear return on investment for their dues.

How To 196

How To Learning Management System Survey Member Experience 196

.orgSource

OCTOBER 22, 2024

Invest in AI Training and Strategy : AI isn’t just for tech giants—it can revolutionize how associations operate, from automating administrative tasks to providing personalized member experiences. Investing in AI training and developing a tailored AI strategy will ensure your association doesn’t fall behind.

Survey 88

Survey Strategy Tools Member Engagement 88

Optimist Consulting

JANUARY 27, 2016

Understanding how your members and potential members experience your organisation is an important insight in membership development. It is easy to think we know what members are experiencing, but unless you understand and monitor where the organisation ‘touches’ them you won’t truly know what their experience is.

Review 100

Review Member Experience Member Research Examples 100

Association Analytics

MARCH 13, 2024

Every score has a treasure trove of insights you can work with to improve your members’ experience. That depends on your association’s members! First, you’ll want to consider is what the journey looks like, from new member to lifetime member. Do you want to see members lengthen their membership journey with you?

Review 169

Review Member Engagement Process Resources 169

Reid All About it

JULY 2, 2021

Content is key to marketing and sales success across the entire member lifecycle from prospect to paying member to actively engaged volunteer and leader. It is used to drive marketing campaigns, anchor sales conversations, and fuel the member experience. Hosts: 100 Reviews and Matrix Group. 1 CAE credit.

Technology 370

Technology Strategy Education System 370

Reid All About it

APRIL 26, 2024

She offers advice on getting a team together to develop and regularly review the model, and what to cover during team meetings. Benchmarks for Success Dive into Higher Logic’s most recent association email, community, and member experience survey data benchmarks. Engagement scoring. Content marketing.

Survey 275

Survey Content Education Strategy 275

Aptify

AUGUST 17, 2023

Also, be sure to check customer reviews and the AMS vendor’s references to confirm that clients are happy with the vendor’s overall responsiveness. Also, when you talk with vendor references and read reviews of the system, watch for mentions of surprise costs. Essentially: trust, but verify, the sales pitch!

Software 138

Software Association Management How To System 138

Reid All About it

JULY 3, 2020

Processes, policies and traditions are all areas of concern when it comes to DEI, but this meaty read, The Manager’s Guide to Inclusive Leadership — Small Habits That Make a Big Impact from First Round Review, describes small behavioral steps leaders can take to create a more inclusive workplace. Bruce Feiler, Harvard Business Review ).

Montana 221

Montana Member Engagement Review North Carolina 221

Nimble AMS

FEBRUARY 27, 2023

Salesforce Security Review. Nimble AMS proactively submits every seasonal update to Salesforce for a full security review. Discover how Nimble AMS can streamline processes and offer an amazing member experience for your association today! When it’s time to update Nimble AMS, production upgrades are rolled out in groups.

Software 128

Software Certificate Sample Review 128

Reid All About it

MAY 10, 2019

Read more at the Harvard Business Review. He writes about a functional requirement that associations often overlook during association management system (AMS) selection: user experience. Data Segmentation and Its Huge Impact on the Member Experience. – How to Personalize the Member Experience.

Member Experience 170

Member Experience DC FAQ Washington 170

Reid All About it

MAY 14, 2021

Katie Johnson, General Counsel and Chief Member Experience Officer, National Association of REALTORS®. 5 Ways to Enhance the Modern Member Experience. Most existing association management system (AMS) solutions lack the online customer experience that people have come to expect in our digital age.

Technology 341

Technology Strategy St. Louis Tips 341

Reid All About it

JANUARY 5, 2024

It’s never too late to review and reflect upon the past year and make plans and promises to yourself for the year ahead. 3 Rules to Building an Outstanding Digital Member Experience Learn essential insights into how to optimize your organization’s digital member experience and bolster sustainable revenue growth.

Revenue 286

Revenue LMS Price Education 286

Reid All About it

JANUARY 26, 2024

. – Association and Nonprofit Trends for 2024: Navigating a Rapidly Evolving Landscape As we move into 2024, the landscape for associations is rapidly evolving, driven by technological advancements, changing member expectations, and an increasingly global context. More info/register. More info/register. 1 CAE credit. More info/register.

Survey 264

Survey Strategy Project Education 264

Nimble AMS

MAY 20, 2024

Maybe you want to enhance the member experience or to advance staff processes? Review your records to make sure you need your data. Conduct post-implementation review As you conclude your AMS implementation, be sure to conduct a comprehensive review of the software adoption process.

Software 132

Software Review FAQ Process 132

Reid All About it

MARCH 3, 2023

If you offer learning or membership subscriptions, clear your Harvard Business Review cookies and read this article by Nir Eyal. They explain how these AMS functions affect the member experience, how the AMS market is changing, and what you should look for in a new AMS. Subscriptions. 1 CMP credit. 1 CAE credit. 1 CAE credit.

Revenue 39

Revenue Tools Education Member Experience 39

Nimble AMS

SEPTEMBER 14, 2022

Routine review and cleanup efforts will help to optimize your analytics, making them relevant to your specific organizational purposes. When helping with the Nimble AMS Member Lapse Solution, Stark and other employees learned an important lesson in data hygiene. Stark needed to take a closer look to review the analytics in the system.

Software 128

Software Review Process Recruiting 128

Higher Logic

NOVEMBER 20, 2019

For example, participants could choose monthly coaching, a one-time resume review, or a regular weekly meeting. You could establish different mentoring “tiers” to make sure every mentor can find something that works best for them (so they’re more likely to keep their commitment). Get Buy-In from Leadership.

How To 240

How To Tips Leadership Survey 240

Associations Now

MARCH 16, 2016

Associations have their own demons that lead them astray from what’s best for the member experience. We have our own demons that lead us astray from what’s best for the member experience—ARPU’s association cousins: The angry god of RAM (Recruit All the Members).

Member Experience 40

Member Experience Revenue Certificate Committee 40

Eric Lanke

FEBRUARY 19, 2018

This week I reviewed the free e-book, Fueling Exceptional New Member Experiences , from Amanda Kaiser at Kaiser Insights and the Smooth the Path blog. My favorite part was the section that talked about the importance of making a positive first impression with new members.

Review 145

Review Member Experience Conference Member Engagement 145

Reid All About it

APRIL 26, 2019

Sydney Finkelstein, Harvard Business Review ). Understand the chapter level experience that gives you perspective for a national model. Review association models and best practices that can be adapted to your needs. Data Segmentation and Its Huge Impact on the Member Experience. Christopher S. 1 CAE credit.

Social Media 170

Social Media millennials Arizona Proposal 170

Association Analytics

MARCH 14, 2022

As data-loving professionals, our team gets many questions about what an engagement score is, how to assign members points and how to use the data. As a refresher, let’s review the basic definition of engagement. It is important because you want a relationship with your member where there is an even exchange of value.

Course 169

Course Examples Review Revenue 169