Association Analytics

MARCH 16, 2023

A lightweight framework can also help organizations that are in the process of updating an existing strategy – whether that’s understanding data and systems, solving known and unknown challenges, or improving operational performance and member experience. Try to avoid adding more than 5 people per group or department.

Strategy 317

Strategy System Team Process 317

Higher Logic

DECEMBER 19, 2018

When you’ve got your members gathered a t your in-person events, whether it’s an annual event or something smaller, collect all the data you can. You might find that you need a new tech tool or a bigger investment in marketing to deliver a more personalized member experience. src="[link].

Marketing 289

Marketing Survey Tools Cost 289

Association Analytics

APRIL 1, 2024

Most associations don’t have an easy way to measure member engagement across all their different systems and touch points. And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results.

Member Engagement 210

Member Engagement Strategy Certificate Survey 210

Higher Logic

FEBRUARY 10, 2020

When our organizations are guided by end-user feedback, we’re more effective, we create more satisfied members and customers, and ideally, we increase our revenue. Picture sending your customers and members to your “Ideas Portal” within your community, where they can share their suggestions. Interested in learning more?

Tools 177

Tools Review Products Member Experience 177

Reid All About it

FEBRUARY 7, 2025

If youre embarking on an AMS project, start your research by reviewing 108 Ideaspaces list of issues to consider when selecting an association management system (AMS) , such as reporting, security, API, technology partners, access control, cost of ownership, vendor stability, and the ability to expand software capabilities as your needs change.

Chicago 275

Chicago Revenue Education Member Engagement 275

Higher Logic

AUGUST 1, 2017

To help your association grow and make acquisition campaigns valuable, you can’t just motivate new members to join. 5 Steps to Increase New Member Retention. Getting new members to renew is all about improving the first-year member experience and giving them a clear return on investment for their dues.

How To 196

How To Learning Management System Survey Member Experience 196

Reid All About it

APRIL 26, 2024

Impexium and Jeff De Cagna of Foresight First invite you to participate in The Future of Association Boards (FAB) Survey , our community’s first comprehensive tracking survey of board composition, practices and performance. Engagement scoring. Content marketing.

Survey 275

Survey Content Education Strategy 275

Reid All About it

JANUARY 26, 2024

Last year, 814 associations participated in MGI’s survey, which benchmarks the practices used by associations to recruit, engage and renew members. The 2024 survey is now open. Hear about key trends concerning digital transformation and technology, event models, member experience personalization, and evolving membership models.

Survey 264

Survey Strategy Project Education 264

Association Analytics

JUNE 21, 2023

If you’re asking members to fill out a survey, provide an incentive for them. 8: Your Organization Doesn’t Have KPIs and Metrics Challenge : Without key performance indicators (KPIs) or metrics, your organization is missing out on vital information about your members. Be creative in how you collect your data.

Report 319

Report Team Course Member Experience 319

Higher Logic

NOVEMBER 20, 2019

For example, participants could choose monthly coaching, a one-time resume review, or a regular weekly meeting. As participants leave the program, send them a survey to collect feedback. Whether you collect names is up to you – an anonymous survey may mean you get more honest feedback. Get Buy-In from Leadership.

How To 240

How To Tips Leadership Survey 240

Nimble AMS

NOVEMBER 18, 2019

Your members expect highly personalized and engaging experiences with your association. Want to make sure your members stick around? Consider these tips for creating a member experience that rivals that of today’s leading for-profit companies. So how do you create an engaging member experience?

Member Experience 60

Member Experience Strategy How To Learning Management System 60

Reid All About it

JANUARY 28, 2022

Leadership training shouldn’t be reserved for top performers and senior management, say Navio Kwok and Winny Shen at Harvard Business Review. Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable Member Experience. Analyzing Survey Data at ASHA (Data Analytics Network).

Newsletter 195

Newsletter Survey Software Process 195

MatrixG

MAY 8, 2025

Know how your CRM drives marketing efforts and personalized member experiences. Build a Culture of Continuous Improvement Integrate technology reviews into regular staff meetings and Board updates. The Momentive 2024 Association Trends Survey found that technology adoption drives membership and loyalty.

LMS 52

LMS Revenue System Technology 52

Nimble AMS

JULY 7, 2022

You might even notice your member retention numbers are slipping, as individuals choose other associations with better technology to provide a superior member experience. . Survey staff. Send an anonymous survey to all staff to get their perspective on where they experience organizational friction.

Technology 104

Technology How To Software Member Experience 104

Nimble AMS

APRIL 14, 2022

Survey your members . Jumpstart the process by surveying your members to get a sense of their background and industry knowledge. Here’s how to leverage the survey results: 1. In your survey you’ll want to address basic demographic data and request volunteers’ availability and scheduling. Connect the dots.

How To 124

How To Survey Recruiting Recruitment 124

Nimble AMS

SEPTEMBER 14, 2022

Routine review and cleanup efforts will help to optimize your analytics, making them relevant to your specific organizational purposes. When helping with the Nimble AMS Member Lapse Solution, Stark and other employees learned an important lesson in data hygiene. Stark needed to take a closer look to review the analytics in the system.

Software 129

Software Review Process Recruiting 129

Nimble AMS

APRIL 29, 2022

There are myriad options on how to increase profits, however, leveraging successful strategies at your organization guarantees increased revenue and delivers value to the member experience. . Providing event opportunities is a fantastic way to improve the member experience and accelerate association non-dues revenue.

Revenue 111

Revenue Strategy Member Experience Discount 111

WBT Systems

JANUARY 31, 2017

The second article points out that association members are much more “tech savvy” than association executives may think. Here are examples of some statements from the questionnaire which may be useful: In my organization, people openly discuss mistakes in order to learn from them.

Organization 150

Organization Learning Management System LMS System 150

Reid All About it

MAY 10, 2019

Read more at the Harvard Business Review. He writes about a functional requirement that associations often overlook during association management system (AMS) selection: user experience. Data Segmentation and Its Huge Impact on the Member Experience. – How to Personalize the Member Experience.

Member Experience 170

Member Experience DC FAQ Washington 170

Reid All About it

SEPTEMBER 1, 2023

AI pulse survey. MCI invites you to participate in its AI benchmark survey , a 3-minute pulse survey about the integration of AI technologies within your organization and your members’ interest and aptitude for AI. Engagement means different things for different members. Membership budget. Membership value.

Revenue 233

Revenue Education Survey Strategy 233

Association Analytics

MARCH 14, 2022

As data-loving professionals, our team gets many questions about what an engagement score is, how to assign members points and how to use the data. As a refresher, let’s review the basic definition of engagement. It is important because you want a relationship with your member where there is an even exchange of value.

Course 169

Course Examples Review Revenue 169

Higher Logic

SEPTEMBER 28, 2017

You can use the tips here to create personas for member acquisition as well, you’ll just need to shift your thinking to the people you want to join your association instead of the members you already have. Review Your Data. Once you know your focus, use your data to sketch a rough outline of who your current members are.

Member Experience 136

Member Experience United States Recruiting Recruitment 136

Reid All About it

OCTOBER 21, 2022

Survey invite. iMIS by ASI invites you to participate in their annual Membership Performance Benchmark Survey to help uncover upcoming trends in technology and digital transformation; membership acquisition, engagement and retention; and association goals and challenges. Member gatherings. Live Review. Live Review.

Revenue 45

Revenue Email Marketing Education Review 45

Nimble AMS

MAY 20, 2024

Maybe you want to enhance the member experience or to advance staff processes? Review your records to make sure you need your data. For example, you could try routinely surveying your staff or implementation team about how they feel the adoption process is going. Begin by considering your top technological priority.

Software 134

Software Review FAQ Process 134

Reid All About it

JANUARY 21, 2022

Membership survey. Please participate in MGI’s 14 th annual Membership Marketing Benchmarking Survey , our industry’s most comprehensive and valuable study on membership marketing. The survey closes next week so don’t delay. The member experience. Analyzing Survey Data ( Data Analytics Network). Host: ASAE.

Survey 195

Survey Price Newsletter Technology 195

Reid All About it

NOVEMBER 3, 2023

Association workplaces often suffer from the “everything is a priority” syndrome, especially when boards or members make requests. Dina Denham Smith at Harvard Business Review shares five tactics to combat a culture of false urgency at work. Using data-driven insights and AI can help you be invaluable to your members.

Tools 281

Tools Strategy Revenue Education 281

Reid All About it

OCTOBER 27, 2023

iMIS invites you to participate in their 9th Annual Membership Benchmark Survey. Marc Zao-Sanders, Harvard Business Review ) It’s easy to screw up on breaking news. Read the book ( the author’s summary or an online review) and join us with a cup of coffee and your input on habits. But you have to admit when you do.

LMS 264

LMS Leadership Strategy Recruitment 264

Nimble AMS

AUGUST 8, 2022

While data analytics might be communicated as a high priority, the surveyed association professionals report their confidence in the state of their member data remains weak. However, according to a Gartner survey, 42% of data and analytics leaders do not measure or assess their data. Download now.

Committee 110

Committee Review Survey Member Engagement 110

Reid All About it

AUGUST 6, 2021

Chapter benchmarking survey. Billhighway, Mariner Management and Whorton Marketing & Research are conducting The State of Chapters 2021 Benchmarking Survey. This time, they’re running two surveys— one for association CEOs and one for membership/component (chapter) relations professionals (CRPs). Wed 8/11 at 3 p.m.

Revenue 195

Revenue Certificate Oklahoma City Strategy 195

Nimble AMS

APRIL 18, 2022

Emphasizing diversity strengthens your association by enriching your learning program, developing your cultural competencies, and fulfilling your mission to provide the best member experience. . Ensuring your DEI volunteer group is both diverse and inclusive should be a priority as you begin to recruit members to volunteer.

Tips 123

Tips Recruiting Recruitment Directory 123

Reid All About it

SEPTEMBER 13, 2024

Each class features a live review of real association marketing collateral, along with recommendations for improvement. Member experience. For their 2024 State of Associations Member Experience (MX) report , Forj surveyed over 1000 association members about membership expectations and experiences.

LMS 270

LMS Revenue Certificate Content 270

Nimble AMS

OCTOBER 28, 2021

When you think about member retention, you might not think about the state of your member data. In a recent association trends study from Community Brands, only 36 percent of association professionals who responded to the study’s survey say the state of their member data is very good or excellent.

System 116

System Member Experience Tools Technology 116

MemberClicks

NOVEMBER 9, 2023

Workshop feedback surveys are the best way to get objective, quantifiable feedback to create experiences that continue to draw members. We’ll cover everything you need to know to create a workshop feedback survey, analyze your data, and more. What should be included in a feedback survey for workshops?

Survey 52

Survey Examples Software Member Experience 52

Reid All About it

APRIL 10, 2020

The weekly list of free educational events and resources for the association community… Virtual association survey. Host: Ben Martin, CAE, Executive Director, The Review Society. Feel free to drop in and commiserate with your fellow association leaders. Tue 4/14 at 1 p.m. – Sales Survival Strategies Amidst COVID-19.

North Carolina 74

North Carolina Content Montana Revenue 74

Higher Logic

JUNE 28, 2018

When I got a chance to pore over the results, I saw a lot of fascinating responses from the survey portion of the report. We weren’t able to compare these metrics for the survey takers (since they used a variety of platforms), but I’m guessing they were seeing low engagement rates in both their automated and one-off emails.

Marketing 149

Marketing Email Marketing Content Software 149

MemberClicks

APRIL 3, 2025

If you want to build an online community and create an award-winning member experience from start to finish, you first have to understand what a membership funnel is. Review, Refine, Repeat Use data at every stage to see what works. Similarly, data requires review and analysis. What Is a Membership Funnel? Dont do that.

How To 52

How To Software Content Review 52

Reid All About it

DECEMBER 1, 2023

Their guide covers configuring software for abstract submission and peer review, issuing the call for papers, designing the conference program, and more. Year in Review (Data Analytics Network) Join association professionals for peer-led discussions on topics related to data and analytics. More info/register. 1 CAE credit.

Strategy 275

Strategy Technology Arlington Education 275