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Mark Athitakis at Associations Now brings a promising idea to the association world: the critical reviewer. If youre embarking on an AMS project, start your research with a review of 108 Ideaspaces list of issues to consider when selecting an association management system (AMS). Devils advocate. AMS selection. More info/register.
Today, associations are even more focused on increasing value and providing great experiences to attract and retain members. According to Community Brands research, enhancing the memberexperience is the top area of focus, and providing personalized experience remains the biggest area associations plan to invest in.
It covers strategy, tactics, technology, AI and more in a post, not a download. New online communities offer fresh perspectives about member meetups for associations to consider. Enjoy these recognizable examples of technology or optimization causing us to be worse off than we were before. More info/register (ASAE members only).
Purchasing new technology is a big undertaking. Ariel Brandt Lautman , Online Community Manager for the Association of State and Territorial Health Officials, has a list of questions to review before she purchases new technology. The more people on your team, the more likely it is you’ll have different tolerances for technology.
Lately, I’ve been writing about the importance of connecting technology to values and emotions. Data is the foundation for every technological initiative. Review Systematically How do you evaluate whether your organization’s data is pristine, polluted, or somewhere in the murky in-between?
Excitement, pride, gratitude—all of these emotions can stem from a positive memberexperience! So how do you improve your memberexperience? Memberexperience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does MemberExperience Matter?
If youre embarking on an AMS project, start your research by reviewing 108 Ideaspaces list of issues to consider when selecting an association management system (AMS) , such as reporting, security, API, technology partners, access control, cost of ownership, vendor stability, and the ability to expand software capabilities as your needs change.
When it comes to technology, understanding and investing in the right areas is critical to an organization’s health and future success. According to the Harvard Business Review three factors affect what an organization can and cannot do: its resources, its processes, and its values.
Who controls your technology budget? According to research conducted by IDC, only 30% of CIOs believe they influence more than half of their company’s technology budget. As organizations gain more influence over their systems, t echnology responsibilities are becoming more democratized. Does our current tech make renewal simple?
When it comes to memberexperience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.
A comprehensive assessment of your associations strengths, gaps, and opportunities in areas like strategy, culture, and technology will set a strong foundation for growth. Steps to Assess Current Capabilities: Evaluate Digital Readiness: Review your digital tools, infrastructure, and staff skills to identify areas for improvement.
Neil Pasricha, Harvard Business Review ). Learn how to overcome barriers to embracing new technologies and see a real-world example of the impact automation can make. Your members have high expectations, and a distinctive, original, and personal user experience is a requirement in today’s digital world. 1 CAE credit.
A weekly conversation about meeting and event technology, including software, hardware, and audiovisual for in-person and online events. Host: Brandt Krueger, founder Event Technology Consulting. Hear tips, advice, and independent research on how to make a successful cloud technology investment for your association. CAE credits.
Existing or expected technology integrations that improve staff efficiency, memberexperiences, etc. ● For this reason, Protech’s guide to association management technology recommends choosing software that centralizes and secures all important member information and touchpoints on one platform.
Is it time for your association to invest in new technology? Perhaps you’ve lost staff because of broken digital processes and slow technology. You might even notice your member retention numbers are slipping, as individuals choose other associations with better technology to provide a superior memberexperience. .
Existing or expected technology integrations that improve staff efficiency, memberexperiences, etc. For this reason, Protechs guide to association management technology recommends choosing software that centralizes and secures all important member information and touchpoints on one platform.
The adoption of advanced technologies like artificial intelligence (AI), machine learning, and data-driven decision-making is becoming critical for staying competitive and meeting the evolving needs of members. Without a clear strategy, associations risk being left behind as others move forward with technology-driven solutions.
Mark Athitakis at Associations Now dug into new research about membership organizations from iSeatz, a loyalty technology company. They learned a sense of belonging is essential for retaining members. She offers advice on getting a team together to develop and regularly review the model, and what to cover during team meetings.
Your members expect highly personalized and engaging experiences with your association. Want to make sure your members stick around? Consider these tips for creating a memberexperience that rivals that of today’s leading for-profit companies. So how do you create an engaging memberexperience?
And yet, theres one topic that rarely comes up unless theres a problem: technology. Too often, technology is an afterthought something only discussed when a crisis forces the issue. Too often, technology is an afterthought something only discussed when a crisis forces the issue. I believe we can, and must, do better.
It’s never too late to review and reflect upon the past year and make plans and promises to yourself for the year ahead. Curious about how other associations are putting this cutting-edge technology to use in better serving their members? To help you along, Britt Andreatta shares ten reflective questions to launch 2024.
When members better understand your association’s legislative and regulatory priorities and their role in achieving those goals, they can more confidently make an effective case with policymakers. Good things happen when you have good relationships with technology partners. Project success stories. More info/register. 1 CAE credit. .
Each class features a live review of real association marketing collateral, along with recommendations for improvement. Memberexperience. For their 2024 State of Associations MemberExperience (MX) report , Forj surveyed over 1000 association members about membership expectations and experiences.
Host: Association Women Technology Champions Speaker: Vinnu Deshetty, CEO/Founder, EVA | Event Tech Hub Fri 1/26 at 1 p.m. Elevating New Member Engagement How well are your new members joining and engaging in your community? . How can I make the most of the data I have? How can I help my organization be more data driven?
Use these tactics when making a case for any new technology investment. At Associations Now, Hannah Carvalho describes how a chapter of the American College of Physicians helped student members launch and run a podcast. Dina Denham Smith at Harvard Business Review shares five tactics to combat a culture of false urgency at work.
The weekly list of free educational events and resources for the association community… “5G, when fully implemented, is poised to be a very big deal, a far bigger transformation in mobile technology than any previous generational shift. Read more at the Harvard Business Review. Host: ASAE Technology Section Council.
Your association would see a decline in member engagement , retention , and recruitment. U ltimately, yo ur organization would experience a sharp decline in ROI. Everyone needs technology that provides consistent, hassle-free product upgrades year after year. Salesforce Security Review. Learn more
Is your organization preparing to adopt new technology ? Your organization needs to do its research before deciding on the right technology for your staff and members. Additionally, you need to prepare for a successful project implementation and the launch of your new AMS. Read our blog to get started.
I love Lead Marvels’ curated list of association podcasts , but it’s missing two of my favorites: Leading Learning from Tagoras and Reboot IT from DelCor Technology Solutions. Each class features a live review of real association marketing collateral, along with recommendations for improvement. More info/register (ASAE members only).
Processes, policies and traditions are all areas of concern when it comes to DEI, but this meaty read, The Manager’s Guide to Inclusive Leadership — Small Habits That Make a Big Impact from First Round Review, describes small behavioral steps leaders can take to create a more inclusive workplace. Bruce Feiler, Harvard Business Review ).
If you offer learning or membership subscriptions, clear your Harvard Business Review cookies and read this article by Nir Eyal. They describe strategies for applying game mechanics to influence attendee behavior, including the incentives and technology that will help you achieve event goals. Subscriptions. Sponsorships.
This discussion will examine the intersectionality between the elements of change management, DEI principles, and online community management to design an equitable user experience. Meet the experts who can solve your technology challenges. For all the technology, our audiences are still human. More info/register. CAE credit.
.” * According to recent research from Wake Forest University, B2B decision making is increasingly being informed by customer reviews. In other words, your members prefer to seek out reviews from within your association, rather than venturing into the less secure and more malleable space of social media.
Marc Zao-Sanders, Harvard Business Review ) It’s easy to screw up on breaking news. How can technology and automation make our marketing efforts less painful? Host: ASAE Technology Council Speakers: Reggie Henry, ASAE Dave Coriale and Andrew Legett, DelCor Tue 10/31 at 12 p.m. But you have to admit when you do. CAE credit.
iMIS by ASI invites you to participate in their annual Membership Performance Benchmark Survey to help uncover upcoming trends in technology and digital transformation; membership acquisition, engagement and retention; and association goals and challenges. Member gatherings. Ron Friedman, Harvard Business Review ). Live Review.
Two recently recently published articles in Associations Now magazine reference the report “ Tech Success for Associations ” and challenge associations to: think strategically about how they use technology to serve their members , learn quickly how to adapt their use of technology to better support members’ expectations.
Is your organization thinking about purchasing new technology, but not quite sure where to start? Modern technology is a crucial investment for any organization, but professional and trade associations might hesitate to adopt new technology because of the sticker price. You’re not alone! Work with your board for budget approval.
The weekly list of free educational events and resources for the association community… If you’re going to the ASAE Technology Conference next week and see my name badge walking toward you, snap me out of my daze, I mean, big thoughts, and say hello. Before you go, check out DelCor’s Guide to the 2018 ASAE Technology Conference.
Josh Bersin is always insightful about the future of work, technology, HR, and learning. Leadership training shouldn’t be reserved for top performers and senior management, say Navio Kwok and Winny Shen at Harvard Business Review. Host: Brandt Krueger, founder Event Technology Consulting. Fascinating stuff. Work in 2022.
The weekly list of free educational events and resources for the association community… I thought I knew a lot about gathering requirements for new technology, so how did I miss the boat on business requirements? Recharge your MemberExperience. Learn 6 ways to recharge your memberexperience.
Sydney Finkelstein, Harvard Business Review ). The future of technology and virtualization has become a more important and relevant topic to discuss within your association. Every corner of your business is impacted by technology: human resources, hiring, finance, operations, communications, and member engagement.
But before you can move ahead in your search, evaluation, purchase, and implementation of new technology, you still need one thing: board approval. . Gaining board approval for a new technology investment requires you to make a strong business case. Engage members year round via an online community . Next Steps.
A weekly conversation about meeting and event technology, including software, hardware, and audiovisual for in-person and online events. Host: Brandt Krueger, founder Event Technology Consulting. Presenters: Bruce Haag, Director, Education & Event Technology, National Electrical Contractors Association. More info/register.
A weekly conversation about meeting and event technology, including software, hardware, and audiovisual for in-person and online events. Host: Brandt Krueger, founder Event Technology Consulting. Participant expectations have changed and technology has opened new possibilities. Host: Association Women Technology Champions.
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