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Easily delivered through a learning management system, video is the most engaging way to hold your association members’ and learners’ attention. Video-based learning is a widely-accepted e-learning trend, and it’s gaining momentum.
According to the Community Brands 2022 Association Trends Study, members are more likely to be satisfied and invest in their organization if it’s an early adopter of technology—but less than 20% of association professionals feel very technologically prepared for the future. How innovative technology builds member loyalty.
Excitement, pride, gratitude—all of these emotions can stem from a positive memberexperience! So how do you improve your memberexperience? Memberexperience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does MemberExperience Matter?
Episodes are published Monday mornings in both audioand video format, available on YouTube,Spotify, Amazon Music, iHeart Radio, Apple Podcast, and Google Podcast (to name a few!). Host: Cecilia Sepp, CAE, CNP, principal and founder, Rogue Tulips Consulting Guest: Laura Bratton, Motivational Speaker and Coach Mon 3/3 at 1 p.m. .
Their memberexperience is neither representative nor typical. Even their professional or industry experience is usually not typical, as people who are more senior or prominent in the profession or industry you serve are almost certainly over-represented.
Surprisingly, association professionals continue to undervalue offering career resources, even though it proves to be a huge benefit with the power to drive a superior memberexperience. Here’s how: Seven tips to elevate the memberexperience by becoming an industry career resource . Use your data. Learn more.
Personalized MemberExperiences as a Standard 2024 Trend : Members now expect personalized experiences, and our survey shows that associations are investing in technologies to deliver tailored, relevant interactions. Many associations are now testing short video content to reach members with quick, impactful messages.
Associations can use the Storify tool to quickly and efficiently gather social posts into online stories that highlight the memberexperience. The stream collected tweets, YouTube videos, and Instagram pictures into a single thread that created a real-time picture of the conference as it unfolded. How to hack it?
Episodes are published Monday mornings in both audioand video format, available on YouTube,Spotify, Amazon Music, iHeart Radio, Apple Podcast, and Google Podcast (to name a few!). 5 Strategies For Driving Member Engagement in 2025 Many associations are challenged with engaging members on a consistent and ongoing basis.
Video conferencing and virtual events have never been more important to business as it is now - especially for associations who need to keep members engaged and revenues high. Check out these six ideas for creating engaging webinars that deliver a valuable experience to your association’s members: Create Educational Opportunities.
It’s normal, which makes it an unconscious expectation for your members. How to Personalize the Online MemberExperience. You’re probably not going to greet members with a city-specific weather forecast, but you can use online activity data and transactional information to customize their experiences.
Memberexperience. For their 2024 State of Associations MemberExperience (MX) report , Forj surveyed over 1000 association members about membership expectations and experiences. How Well Do You Know Your Members? Challenge your understanding of your association’s members. 1 CAE credit.
Episodes are published Monday mornings in both audio and video format, available on YouTube, Spotify, Amazon Music, iHeart Radio, Apple Podcast, and Google Podcast (to name a few!). They save time and when done well, can truly enhance the memberexperience. 1 CAE credit. . 1 CAE credit. More info/register.
Prioritize Security and Compliance: Implement robust cybersecurity measures and provide staff training to protect member data. Leveraging the right technology ensures that your operations are efficient, your memberexperiences are enhanced, and your organization is positioned to meet future demands.
Technology is the backbone of operational efficiency, data-driven insights, and personalized memberexperiences. Associations must go beyond basic interactions to deliver seamless, value-driven experiences at every touchpoint. Are we engaging members throughout their journey, from onboarding to renewal?
It also needs a long-term strategy, beta testing, content, and consistent attention to ensure members receive value. All those elements provide a great memberexperience, which can help increase member acquisition, retention, and revenue. Photos and Video.
Telling Your Story Through Blogs, Photos and Videos. How do you convey the great work your organization is doing with blogs, photos and videos? Leverage Data to Drive Member Engagement. Partners in Product Development: You and Your Members (ASAE Reston-Loudoun Idea Swap – Reston VA). Presenter: Jodi Ray, Sr.
Why Your Data Matters & What You Can Do With It Learn how to harness your association’s data and build a culture of analytics to help drive strategic decisions, enhance memberexperiences, and unlock new opportunities for growth. Putting A.I. 1 CAE credit.
She shares comments from a video of ‘90s high school kids hanging out. The video is captioned, “Phones? Episodes are published Monday mornings in both audio and video format, available on YouTube, Spotify, Amazon Music, iHeart Radio, Apple Podcast, and Google Podcast (to name a few!). This one’s a gut punch.
It is important that we know how we are making members feel. Learn about imaginative empathy and test it out in this 3-minute mini-course: Is this embedded video not working for you? Move membership from a transaction to an experience. How associations actually push new members away. Watch it from YouTube.
MTI chose community as a tool for digital transformation, and has achieved the following successes with less than 4 full-time staff members: 50% decrease in transactional requests due to community. 97% member retention rate. Ask yourself: How can your association help members feel like they’re making a real difference?
From tackling physician burnout to launching innovative membership models, the conversation reveals how the AMA revamped its digital strategies, rebuilt member value, and doubled its membership growth rate.
From tackling physician burnout to launching innovative membership models, the conversation reveals how the AMA revamped its digital strategies, rebuilt member value, and doubled its membership growth rate.
From tackling physician burnout to launching innovative membership models, the conversation reveals how the AMA revamped its digital strategies, rebuilt member value, and doubled its membership growth rate.
They also need to utilize technology that captures the memberexperience. Many associations offer services intended to solve issues for traditional members, but these offerings may not appeal to tech-savvy and tech-friendly millennial members.
AI can help your staff visualize and understand the data stored in your associations membership management software , both at the individual member level and across your entire member base. AI captioning tools like Rev allow you to produce real-time captions for your associations online videos. Improve accessibility.
Episodes are published Monday mornings in both audioand video format, available on YouTube,Spotify, Amazon Music, iHeart Radio, Apple Podcast, and Google Podcast (to name a few!). Host: Cecilia Sepp, CAE, CNP, principal and founder, Rogue Tulips Consulting Guest: Carl Weaver, Broken Column Press Mon 12/9 at 11 a.m.
Episodes are published Monday mornings in both audioand video format, available on YouTube,Spotify, Amazon Music, iHeart Radio, Apple Podcast, and Google Podcast (to name a few!). Host: Cecilia Sepp, CAE, CNP, principal and founder, Rogue Tulips Consulting Guest: Kelsey Casselbury, SHRM Mon 2/10 at 12 p.m.
Thanks to the power of technology, you can watch on-demand videos covering everything from the basics to more advanced content. Our eLearning courses and videos are self-paced tutorials that cover a single topic so you can discover what you need and get on with your day. Higher Logic Videos & Social Media.
Consider the example of YouTube’s recommendation algorithms that offer personalized suggestions based on videos users have watched. This feature highlights related products for customers, emphasizing a personalized memberexperience. It’s no secret that young members avoid talking on the phone. Create engaging content.
Picture sending your customers and members to your “Ideas Portal” within your community, where they can share their suggestions. This could include new product features and enhancements or their memberexperience with your organization. Once submitted, admins can tag ideas with a predefined set of tag options.
The best learning management software supports a variety of content types, which makes it easy for you to create eCourses with text, videos, live webinars, and tests to gauge how much information members retain. Communicate with these volunteers often by sharing their impact through video, photos and testimonials.
Your staff interacts daily with members, often gaining precious insight into their experiences. Have ongoing conversations with staff about the memberexperience and how to best represent their voice in thought leadership content to make materials insightful, engaging, and authentic.
There are countless ways to share information including discussion forums, community posts, document sharing and editing, video sharing, and more! Information sharing is easy and effortless with online community software.
Learn to determine who should be membership targets, which features of membership should be highlighted, how to develop an effective brochure layout, decision motives for joining, and how to train your members to use the brochure. This series of 15- to 20-minute videos cover hot topics and issues related to 501c organization management.
Whether it’s a classroom-style experience, a networking event, or a happy hour, it can be an excellent way to strengthen ties within the event sector. It’s possible the future of chapters might be a little more tech-friendly and less geography-dependent—and virtual event integrations might just be the way to get you there.
This series of 15- to 20-minute videos cover hot topics and issues related to 501c organization management. Katie Johnson, General Counsel and Chief MemberExperience Officer, National Association of REALTORS®. 5 ways to Enhance the Modern MemberExperience. Mon 5/10 at 1 p.m. New episodes are posted by 1 p.m.
However, with the popularity of multimedia, it may be even more effective take a video at the event or showcase images in a slideshow. Image and video content is easier for members to consume, making it more likely that association and chapter members will learn about the event.
Episodes are published Monday mornings in both audio and video format, available on YouTube, Spotify, Amazon Music, iHeart Radio, Apple Podcast, and Google Podcast (to name a few!). But all video is not created equal. 1 CAE credit. More info/register. 1 CAE credit. More info/register. 1 CAE credit.
Participants posted their topics on e180’s Topic Market and sent invitations for one-on-one or group Braindates—video chat discussions on the Braindate platform. I wonder how PCMA and its attendees felt about the experience. This series of 15-minute videos cover hot topics and issues related to 501c organization management.
To guarantee your association thrives, you need to invest in the right technology for your staff and members. But how can you ensure your organization chooses the right association management software (AMS) to enhance your staff and memberexperience? Partner with your vendor.
I just read a new paper— The New Association Tech Ecosystem: Powering MemberExperiences with Integration and Specialization —from Chris Gloede and Karen Power of Ricochet Advice and I suggest you do too, especially if you have technology or analytics decisions on the horizon. Host/presenter: video producer Jeff Achen, CallSign51.
Invest in video conferencing software. While you may not have actual face-to-face interactions, a video tool is a great way to still connect your members and show them that they’re more than just names on a screen. This is great if you want to transition a live event, like a conference , to be hosted online.
There are myriad options on how to increase profits, however, leveraging successful strategies at your organization guarantees increased revenue and delivers value to the memberexperience. . Providing event opportunities is a fantastic way to improve the memberexperience and accelerate association non-dues revenue.
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