Association Analytics

FEBRUARY 14, 2022

More time – your staff can spend more time on valuable projects rather than creating reports or developing Excel spreadsheets. They can focus on analyzing the data for insights, not pulling all of the data together. Loyalty – data can help you understand behavior that drives the most loyalty amongst your members.

How To 169

How To Case Study Cost Revenue 169

Smooth The Path

NOVEMBER 6, 2016

Based on this input we outlined two goals for the research project: Understand member’s current challenges. Learn if there were any barriers preventing deeper member engagement. Listening to members. Based on the goals of the research project we selected the qualitative in-depth interview methodology.

Case Study 104

Case Study Project Association Value Member Engagement 104

Reid All About it

AUGUST 9, 2024

Tired of swimming through a sea of “meh” projects and dodging client curveballs? Renewals Reinvented: Leveraging Member Insights for Greater Retention Learn how to use member data to supercharge your renewal strategy. More info/register. McMurray, attorney at Levin Ginsburg Thu 8/15 at 11 a.m. Cue the Genius.

Cleveland 270

Cleveland LMS Press Release Content 270

Reid All About it

AUGUST 16, 2024

Renewals Reinvented: Leveraging Member Insights for Greater Retention Learn how to use member data to supercharge your renewal strategy. Hear real-life success stories about creative ways to personalize your approach and make renewals more engaging. .

America 264

America Strategy Content Social Media 264

Higher Logic

NOVEMBER 19, 2015

NSBE was founded in 1975 and has around 30,000 members. In anticipation of launch, the community project manager covered a lot of ground by establishing a taskforce: Ensure staff awareness. Leverage social media outreach. Focus on event engagement. Reach out to volunteer champions. Growth matters: build trust through social capital.

Social Media 120

Social Media FAQ Boston Content 120

Reid All About it

MAY 14, 2021

Vasan Selliah, Member Insight and Engagement Manager, CSAE. Much is uncertain, but current projections can help. Host: Higher Logic. Presenters: Beth Arritt, Product Marketing Manager, Higher Logic. Nicole Covello, Data Analyst, Wicket. Jeff Horne, CEO and Co-Founder, Wicket. Thu 5/20 at 2 p.m. Event Talk Live: Booking the Best.

Technology 341

Technology Strategy St. Louis Tips 341

Smooth The Path

APRIL 7, 2016

How does this apply to member insights? So often we ask for member’s thoughts, ideas and opinions but never loop around to let them know the outcome. The first option is a thank you letter explaining the process the insights will take. Related posts: The members we should focus on.

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Member Insights Member Research Survey Process 60

Smooth The Path

MAY 23, 2017

Another behavior that enables quick decision making is using the phrase “disagree and commit” In essence, team members use this mindset, “I do not agree that this is the right direction. But, you think it is important so I am not going to hold up the project’s progress. Let’s see what happens.

Project 89

Project Member Engagement Conference Strategy 89

Smooth The Path

FEBRUARY 20, 2020

.” There’s no sense in spending weeks fixing the registration process if just one member out of thousands feels that way. So how do you know if one person’s feedback represents an army of like-minded members? Each qualitative research project yields hundreds if not thousands of opinions.

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System Process Project Organization 103

Association Adviser

JANUARY 20, 2017

But it’s not enough for a CEO to merely kick off the initiative by setting the goals, stating their vision, identifying a project leader and allocating the resources. Ad hoc innovative projects can be successful at associations that have not culturally embraced innovation, but they can be more painful and resource intense for staff.

Innovation 60

Innovation Project Process United States 60

Smooth The Path

AUGUST 2, 2017

But some long-time members choose to stay engaged, and this is what they say engages them: Long-time members tend to be very advanced in their career. They lead teams, big projects, or organizations and they deal with many complex problems. Problems that fewer people before them have solved.

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Course Project Report Conference 96

Smooth The Path

FEBRUARY 17, 2016

There’s no sure fire way to overcome this but here are a few ideas: Take some risk out of the process by making member insight driven decisions. Start with small innovation projects and changes, practice, fail, win and then take on bigger innovation projects and changes.

Directory 60

Directory Innovation Survey Member Insights 60

Reid All About it

SEPTEMBER 13, 2019

Learn from real-world case studies from organizations who integrate, automate, and coordinate systems like marketing automation, online communities, and their AMS for improved member insights and reporting. good data for every stage of the member lifecycle. Find out how multiple organizations are using?good 1 CAE credit.

DC 34

DC Washington Revenue Review 34

Reid All About it

MARCH 22, 2019

They suggest working with your chapters on an onboarding plan that helps you learn about new members’ needs, introduce them to the chapter and association, and guide them onto the most relevant membership path. Dan Hickey at DelCor describes the seven steps your association should take when building a technology project team.

DC 170

DC Arlington Washington LMS 170

Smooth The Path

MAY 1, 2018

I’d love to help, but I’m getting a promotion/switching organizations/starting a new project. Ummm… it is March, which is tax time, and I’m already working 20-hour days. . This is the wrong time in my career. This is the wrong time in my life. I just had a baby and my elderly parents are moving in. . 10 hours a week?

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Committee Project Member Experience Member Insights 88

Smooth The Path

MAY 3, 2018

” “When you say the word innovation I worry that the projects will be too big and too risky. I’ve been studying a method to innovate, maybe innovate is the wrong word, bring new solutions to our members. ” “I am having a hard time finding information about this industry issue on your website.”

Innovation 87

Innovation Recruitment Recruiting Leadership 87

Smooth The Path

JULY 31, 2017

Because when they were new members, the association helped them and they are starting something new again (new manager, new director, or starting a new project never done before in their organization). Because as they grow in their career or as their companies grow the association offers solutions to these new and advanced problems.

Member Engagement 68

Member Engagement Member Research Project Organization 68

Reid All About it

JANUARY 13, 2023

It’s much better to get this news before your project begins so you can figure out how to juggle these tasks with your regular workload. No one tells you about all the work your team must take on when implementing a new AMS —or all the red wine it will cause you to drink—which is why this guide from Ellipsis Partners is a such a godsend.

Revenue 39

Revenue Education Leadership Strategy 39

Smooth The Path

JUNE 19, 2016

In nearly all of the member phone interview projects I’ve conducted, about a quarter of the way in, I added a better question based on the previous responses. These new questions always yield super insightful results. The question you REALLY want to ask is…” Qualitative is flexible by design.

Member Research 68

Member Research Survey Project Education 68

Smooth The Path

JULY 26, 2017

Reverse engineer these reasons new members engage and engage more new members. Related: Our members are not crazy. The most frustrating things new members do. Association culture projects outward upon potential new members. The post How New Members are Prompted to Engage appeared first on Smooth The Path.

Sample 68

Sample Discount Member Engagement Course 68

Reid All About it

FEBRUARY 11, 2022

Change is constant, so Kathi Enderes at The Josh Bersin Company says, “We need to evolve change management from a sibling of project management to a design discipline that nudges people to adopt new behaviors and transform their work.” Change agility. Her ten lessons of change agility are a step in that direction. CAE credits.

Content 39

Content Strategy Technology Tips 39

Smooth The Path

JULY 26, 2016

They are tired of starting conversations or projects and never seeing them through to the end. They may be tired of all the change. They may be tired of the endless fire drills. They may be tired of believing in false promises. They may be tired of hoping. There is a prevailing been-there-done-that feeling. How do you deal with this?

Project 60

Project Association Management Member Insights Member Research 60

Smooth The Path

FEBRUARY 9, 2017

Members don’t take the time to understand their benefits. The board president has us running after his pet project. Those chapter leaders are not communicating well with new members. There are so many situations that pit association staff against members. The conference volunteer is not doing her job.

Survey 60

Survey Project Conference Content 60

Achieve

SEPTEMBER 5, 2024

The best association management software providers will simplify this process by offering secure data analytics and reporting tools to help you collect, organize, and analyze member insights. Compile member data from applications, surveys, event attendance, and engagement with past online communications.

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Discount Resources Social Media Content 52

Smooth The Path

FEBRUARY 23, 2016

Each and every project goes through the same series of steps no matter if they are developing a product, tackling a service or user experience or even solving a big social problem (like bringing clean water to very poor rural areas around the world) and it can work for associations too.

Process 60

Process Innovation Products Project 60

Protech

AUGUST 19, 2021

Now, organizations that haven’t yet launched a community are wondering, “Is it too late to get this project under way and still make a difference?”. Enhanced member insights: A native community adds layers of vital engagement data that can be used with an engagement meter to better understand your members. .

Cost 52

Cost Social Media Software Resources 52

Reid All About it

APRIL 16, 2021

Do you find yourself rushing to put out fires and never moving forward on big projects or initiatives? Vasan Selliah, Member Insight and Engagement Manager, CSAE. . – Keep it Agile: Community Management Processes. You’re just one person managing your community. More info/register. Jeff Horne, CEO and Co-Founder, Wicket.

Revenue 363

Revenue Strategy Team Content 363

Reid All About it

NOVEMBER 29, 2024

If you are looking at big technology projects in 2025 and beyond, find out wat you can do now to start getting your house in order. What Do Members Want? Discover insights from each organization’s automation adoption journey. Learn how this initiative liberated teams to channel their energies toward higher-value projects.

Arlington 245

Arlington Chicago Education Strategy 245

Reid All About it

FEBRUARY 14, 2025

– Developing Learner Personas with Member Insights Learn how VPPPA transformed their approach to member feedbackshifting from traditional surveys to conversational engagement. More info/register. Host: Meetings Today Speaker: Kevin Carr, Vice President Sales, Hospitality Cloud, Cvent Wed 2/19 at 2 p.m. 1 CAE credit.

Chicago 252

Chicago Arlington Education Strategy 252