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Create interconnected experiences How you build your technology infrastructure directly impacts how members experience their benefits. If your association doesnt follow suit, your members may not readily recognize your value.
Its tough to break up with a familiar system, but when its preventing progress, you best do it. Member retention. Erica Hunter of CMA says, Retention isnt just about clever marketingits about fostering a community that truly supports members goals and aspirations. health system, says Noah Smith. Goodbye LMS.
From transforming member experiences with AI, to streamlining complex systems, to fresh, new approaches to hybrid meetings, this session will spark ideas you can bring to your organization. Crafting a Winning Value Proposition Through MemberInsights When was the last time you revisited your value proposition?
Steps to Use Technology as a Growth Enabler: Invest in Member-Centric Technology: Focus on tools that enhance engagement, such as CRM platforms and personalized communication systems. AI can also provide predictive insights to guide decision-making.
Whether its automating routine tasks, using CRM systems to manage member data, or leveraging AI for personalization, technology provides the tools associations need to operate more effectively. Limited MemberInsights : Without technology to track and analyze member engagement, associations miss out on valuable insights.
Many rely on basic reporting, leaving untapped potential in memberinsights and operational optimization. How to Prepare for 2025 : Invest in Data Tools and Analytics : Equip your team with data visualization tools that offer insights into membership trends and program effectiveness.
If youre embarking on an AMS project, start your research by reviewing 108 Ideaspaces list of issues to consider when selecting an association management system (AMS) , such as reporting, security, API, technology partners, access control, cost of ownership, vendor stability, and the ability to expand software capabilities as your needs change.
This week, WBT Systems shared a swipe file of marketing blurbs for association conferences, courses and credentialing programs —have at it! 5 Ways to Enhance the Modern Member Experience. Most existing association management system (AMS) solutions lack the online customer experience that people have come to expect in our digital age.
Technology Trends to Anticipate for 2025 Hear about key system trends for 2025, including the end-of-life of Windows 10, and how these changes will impact organizational IT infrastructure. Host: UST Education Speakers: Nicole Crabtree, Director of Events, and Reilly Moriarty, Marketing and Events Manager, UST Education Tue 11/5 at 1 p.m.
Technology Trends to Anticipate for 2025 Hear about key system trends for 2025, including the end-of-life of Windows 10, and how these changes will impact organizational IT infrastructure. Host: UST Education Speakers: Nicole Crabtree, Director of Events, and Reilly Moriarty, Marketing and Events Manager, UST Education Tue 11/5 at 1 p.m.
This webinar will share the findings of Nobel prize-winning author Daniel Kahneman, who described two systems of thinking—intuitive/automatic and logical/deliberate. – Measuring: Using Digital Metrics to Gain MemberInsight. 1 CAE credit. More information/registration. Host: Community IT. More information/registration.
AMS Fest 2023 is an in-person event based in Chicago, focused on AMS systems. At AMS Fest 2023, you can see 22 AMS product demos and ask questions directly to the product vendors. If you don’t routinely upgrade your software, your technology is at a higher risk of failure , potent ially leaking member data. What’s our answer?
If members are burnt out on virtual everything, how do you convince them to make time for online education? WBT Systems shares ideas for microlearning programs and samples of marketing messages that will persuade members to schedule time for professional development. Vasan Selliah, MemberInsight and Engagement Manager, CSAE.
A learning community can make online courses more engaging and enjoyable too, says WBT Systems in their latest post. – Using Marketing Automation for Greater MemberInsight. Host: C Systems Global. Host: C Systems Global. Presenter: Keith Perigo, Account Manager, C Systems Global. More info/register.
You’ll also move away from those frustrating situations where you’re looking at reports from different systems that are displaying different values for the same metric. Ask, “Do you want better memberinsights to inform strategy?” This will give you more confidence in making data-driven decisions.
WBT Systems explains how to increase your sales to nonmembers , an underappreciated market segment with huge potential. Learn from real-world case studies from organizations who integrate, automate, and coordinate systems like marketing automation, online communities, and their AMS for improved memberinsights and reporting.
WBT Systems says three years is too long between need assessment cycles. With the rise of digital volunteers, nonprofits need to have systems and practices that encourage, validate, and support this new trend. Tori Liu (moderator), Director of Information Systems, American Speech-Language-Hearing Association. Wed 3/27 at 2 p.m.
Without proper care for your data, your system can fall prey to data inconsistencies, causing major problems across your organization. Data could be listed differently in member, education, or accounting systems presenting integration issues and data integrity damage to your records.
They explain why it’s so essential to conduct preventative and proactive assessments to ensure you have the best systems, processes, and people in place to achieve your association’s goals. Bulletin describes how a membership app improves engagement by providing a centralized communication channel on your members’ phones.
If not, use this survey link to join nearly 1,000 association leaders worldwide whose participation helps all of us gain insights about what’s working to recruit, engage, and retain members, along with other valuable information. WBT Systems recommends recession-proofing your association’s learning business. Recession prep.
Member behavior. WBT Systems was inspired this week by the latest news about muons—subatomic particles influenced by unknown forces so they don’t obey the standard laws of physics. Association Management Systems: A Selection Guide. Vasan Selliah, MemberInsight and Engagement Manager, CSAE. More info/register.
One type of feedback is based on irregular issues; the other is based on systemic issues. ” These are the odd problems that just come up as we create opportunities for our members. Systemic issues. Irregular issues. Feedback stemming from irregular issues are complaints like “the coffee is cold.”
The International Association of Chiefs of Police (IACP) leveraged Nimble AMS and predictive analytics to increase its member retention numbers. Predictive analytics helped IACP to streamline segmentation, uncover memberinsights , turn insights into action, and offer continuous association improvement.
It has an 80% peer-to-pee response rate, strong advocacy for its industry, daily digest emails with no option to opt out, and uses memberinsights for new products and services. Example : NJCPA makes sure its community and organization are intertwined. Growth matters: build trust through social capital.
To build a supportive community and offerings that prioritize members’ goals and interests, it’s critical that your organization invests in the right association management platform. This software makes managing the large amounts of data your association collects simple, illuminating key memberinsights.
Six members of NAMA’s staff—including Executive Associate Director Ken Mastracchio—offer membersinsights on how to best label products , handle Freedom of Information Act requests , and use the U.S. Department of Agriculture’s Public Health Information System.
The best association management software providers will simplify this process by offering secure data analytics and reporting tools to help you collect, organize, and analyze memberinsights. Compile member data from applications, surveys, event attendance, and engagement with past online communications.
It” is that feeling of conference community, conversations and intellectual stimulation that WBT Systems says your association can keep going in a year-round learning community. And often, traditional broadcasts are about what the association has to offer rather than what the member actually needs right then and there. CAE credits.
Learn how to create a system for making sure top performers get rewarded, people are growing and developing, and performance is getting better over time. – Best Practices: Using Digital Metrics to Gain MemberInsight. More information/registration. Host: QuestionPro. More information/registration. Host: AENC. Raleigh, NC.
WBT Systems explains how your association can stand out from the for-profit crowd by offering a corporate learning concierge service to industry employers—a good way to spread market awareness, strengthen relationships, and generate additional revenue. Corporate learning. CMP credit. More info/register. Host: MPI Wed 5/9 at 11 a.m.
In his Wall Street Journal review, Alex Tabarrok calls for voluntary certification, describing licensing as a broken system ripe for reimagining and reform. These questions address issues that affect the member experience, security, data integrity, e-commerce, training and support, reporting, data migration, upgrades, and costs.
LMS Demo Days Hear presentations from industry partners who offer learning management system platforms. LMS Demo Days Hear presentations from industry partners who offer learning management system platforms. Host: ASAE Component Relations and Volunteer Management Council Tue 3/18 at 6 p.m. to 3:30 p.m. More info/register. to 3:30 p.m.
The biggest hurdle to change is how employees feel about it, no matter if it’s a new AMS system or something else. Hear real-world case studies showing how associations harness AI to create plans that resonate with members while retaining critical human connections and interactions that foster deeper engagement. 1 CAE credit.
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