Reid All About it

JUNE 21, 2024

Engagement Platforms Demo Day See presentations from a limited number of industry partners that offer Engagement Platforms. Host: ASAE Presenters: PropFuel, Accredible, Higher Logic, Clowder, Credivera, SmartJobBoard, eShow, TopClass LMS, Matchbox, Hivebrite Wed 6/26 from 10:30 a.m. Host: ASAE Wed 6/26 from 9 a.m. to 4:30 p.m.

Arlington 264

Arlington San Diego Course Strategy 264

Nimble AMS

AUGUST 8, 2024

4 retail sector ideas to apply to your association’s member service Here are four ideas to help you keep pace with (and even exceed) your members’ expectations for a great customer experience: 1. So do your members. Research suggests that almost 80% of consumers prefer live chats versus phone calls.

Discount 133

Discount Tips Member Experience Member Research 133

Smooth The Path

OCTOBER 2, 2017

While planning a membership summit for city and area Florida realtors associations, the event host found my session on FSAE’s program and asked me to give the presentation to their association professionals. I probably wrote 100 blog posts before I was ever asked to present in person. I do know some, many even, but this is rare.

Florida 76

Florida Recruiting Recruitment Member Research 76

Reid All About it

JULY 5, 2024

You’re more likely to attract and keep members with either a combination or tiered membership structure. Membership Monday This month’s topic will be an encore presentation from one of the great sessions we had at our MMC+T conference in May. Tony Rossell of Marketing General Inc. Workplace challenges.

Strategy 270

Strategy Education Content Tips 270

Smooth The Path

MAY 21, 2017

These six insights were straight from member research, and I have three more for you. Instead of asking them to give it as a session there are at the conference ask them to present it in a webinar to attendees in a month’s time. Receptions are awkward for most attendees except for a few long-timers.

Conference 104

Conference Social Media Member Research Leadership 104

Associations Now

AUGUST 28, 2023

Associations that reported one-year membership growth were more likely to use the following strategies compared to groups that reported decreases: compelling “What’s In It For Me” messaging (58 percent), tailoring messaging based on member or market segment (48 percent), and conducting member research to understand prospect needs (43 percent).

Report 98

Report Recruiting Recruitment Innovation 98

Smooth The Path

OCTOBER 2, 2016

Every time something new presents itself to our members, our members have a problem. First we need to discover our member’s new, most challenging problems. When we solve that problem we have our next new innovative offering.

Process 119

Process Innovation Project Products 119

Achurch

JULY 19, 2023

Team members make eye contact with each other and talk energetically with each other. Team members connect with each other and not just the leader. Team members research ideas outside of the boundaries of the team and bring back the best ideas. Rather than tip toeing around issues, raise them when everyone is present.

Team 83

Team How To Tips Innovation 83

Smooth The Path

APRIL 10, 2017

Not knowing exactly why I’m waking up too early presents a bigger risk that I will solve the wrong problem. Maybe I hear some noise from birds, or my neighbor starting their car or road noise from the early morning commute. Maybe it is one of these reasons, or maybe it is a handful of others.

Survey 100

Survey Cost Member Research Process 100

Smooth The Path

FEBRUARY 2, 2016

The value members perceive they get from the association or their satisfaction in the association? This question was posed by an association executive during a webinar on member research that I recently gave to 140 attendees. At the time I really felt like I muffed the answer.

Member Research 60

Member Research Survey Course Organization 60

Smooth The Path

SEPTEMBER 20, 2016

Now if I start feeling the physical feelings of nervousness before a big presentation I use Michael Hyatt’s trick for reframing. When one of my proposals for member research doesn’t move forward with a perspective client I know that I’m one proposal closer to one that will move forward.

Proposal 60

Proposal Member Research Tips Team 60

Smooth The Path

FEBRUARY 21, 2016

Marketoonist, Tom Fishburne says now days we have so much access to data which allows us to present the data that makes our case so that we should be data skeptical. When making a big decision it is worth knowing what is behind the data before we trust the data.

Survey 60

Survey Member Research Member Insights Strategy 60

Associations Now

JUNE 29, 2016

In Friday’s general session, Amanda Kaiser of Kaiser Insights LLC shared her experience in getting inside the minds of members for better recruitment and engagement. Kaiser specializes in qualitative member research, mainly conducting in-depth member interviews for associations.

Recruiting 66

Recruiting Recruitment Sample Discount 66

Fonteva

FEBRUARY 9, 2021

For instance, you can pre-record content instead of having to staff a live presenter, or ask an experienced staff member to step in for each session. Members (or non-members) can sign up and participate in the course no matter where they are, and no matter what time it is.

Member Engagement 98

Member Engagement Tips Recruiting Recruitment 98

Associations Now

FEBRUARY 3, 2016

Your intrepid membership blogger returns from two conferences at regional societies of association executives with a roundup of tips and ideas, including great questions for member research and the power of delegating metric measurement to staff. What about the rates among each of your key member segments, job titles, or regions?

Connecticut 40

Connecticut New York New Jersey Member Research 40

Association 20/20

JANUARY 11, 2015

In many ways, the history of associations up to present day has been built upon information. Think about it, trends, best practices, education, professional development, standards, research data and more. For many decades our members and the rest of the world has looked to our association for information. By Stuart Meyer.

Video 40

Video Cost Content Communications 40

Association 20/20

JANUARY 11, 2015

In many ways, the history of associations up to present day has been built upon information. Think about it, trends, best practices, education, professional development, standards, research data and more. For many decades our members and the rest of the world has looked to our association for information. By Stuart Meyer.

Video 40

Video Cost Content Communications 40

SCD Group

OCTOBER 18, 2012

With a lot of research, I presented facts and options to the board. Consider member research (not a quick emailed survey) to analyze member needs and association programs. Ideally, this is a telephone survey of randomly-selected members, former members and potential members. and Sacred Cows.

Committee 40

Committee Cost Survey Member Research 40

Association 20/20

JULY 28, 2014

In many ways, the history of associations up to present day has been built upon information. Think about it, trends, best practices, education, professional development, standards, research data and more. For many decades our members and the rest of the world has looked to our association for information. By Stuart Meyer.

Video 40

Video Cost Content Communications 40

MemberClicks

FEBRUARY 29, 2024

These committees are becoming more and more common in for-profit companies, nonprofit organizations, and member associations. They’ve become common in larger nonprofits, with executive committees present at 76% of nonprofit organizations. Most have between three and seven members. What is an Executive Committee?

Committee 52

Committee Organization Leadership Strategy 52

CSAE

JUNE 27, 2023

Key highlights from the Town Hall are below: Members were reminded of CSAE’s strategic priorities: to be the champion for associations, to be the centre of excellence for the association sector and to be a model for continuous improvement in association management. Daniel and Tracy opened with land acknowledgements.

Committee 40

Committee Team Library Review 40