2009 Leadership Member Experience 
Higher Logic
FEBRUARY 24, 2020
The Metal Treating Institute ( MTI ) is a nonprofit trade association built to support its members, companies in the heat treating business. It has 370 member companies across 40 U.S. MTI adopted an online community in 2009. 97% member retention rate. states and Canada. This is their digital transformation story.
Spark Consulting
DECEMBER 4, 2020
Per Marketing General’s annual Membership Marketing Benchmarking Report , the Q4 2007 economic crash didn’t fully show up in association metrics until 2009. Don’t assume you know, and don’t assume your board members’ experiences are typical of your entire membership base.
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Idea Architects
JUNE 23, 2012
custom-designing keynotes, workshops, and leadership conferences that promote innovation, learning, and community. July 29, New Orleans, NYIB Leadership Pre-Conference. 9, New Orleans, NAHB Association Leadership Institute. Dec 2009 (12). Oct 2009 (2). Sep 2009 (10). Aug 2009 (6). Jul 2009 (5).
Association Subculture
JULY 9, 2010
So, are our members happy? Is our membership happy with our leadership. We conduct surveys to measure how "happy" and "satisfied" our members are with our leadership, our programs and their member experience. Lets think about two common member experience scenarios and test out the theory.
Reid All About it
SEPTEMBER 6, 2019
You may know her as the host of Association Chat , which started as a weekly Twitter chat back in 2009, and is now a webcast. Yes, there’s a fee, but it looks like a memorable experience so check it out. . Another person who has dedicated countless hours to the association community is KiKi L’Italien. Host: Results Direct.
Association Subculture
AUGUST 2, 2011
is the bane of association leadership. The WIFM idea is very well established and will continue to have a place in discussions regarding the value proposition we offer to member-citizens in associations. WIFM doesn’t apply to the totality of the association’s vision and mission or the member experience.
Mizz Information
APRIL 9, 2011
On one hand, its been great--Ive learned some leadership stuff (Im an "i" --who knew?), And when are they going to put their money where their mouth is and devote the resources to fleshing out that aspect of the member experience? December 2009 (10). November 2009 (10). October 2009 (10). September 2009 (9).
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