2009 Member Experience Strategy 
Higher Logic
FEBRUARY 24, 2020
The Metal Treating Institute ( MTI ) is a nonprofit trade association built to support its members, companies in the heat treating business. It has 370 member companies across 40 U.S. MTI adopted an online community in 2009. 97% member retention rate. states and Canada. This is their digital transformation story.
Reid All About it
SEPTEMBER 6, 2019
MemberSuite identifies these opportunities, because that’s what they are, so you can provide a complete event experience like no other. Strategy as currently practiced rarely emphasizes the importance of community.” Yes, there’s a fee, but it looks like a memorable experience so check it out. . In one word, CONTENT.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Idea Architects
JUNE 23, 2012
Ill be doing so in the following new effort: Refresh Strategy Labs. help an organization refresh and/or reinvent the experience of one of the following audiences to deepen individual engagement, community contributions, and value creation: the member experience, the learner experience, the volunteer experience, the staff member experience.
Association Subculture
JULY 9, 2010
Our data driven strategies are about to get a little wake up call. We conduct surveys to measure how "happy" and "satisfied" our members are with our leadership, our programs and their member experience. Lets think about two common member experience scenarios and test out the theory. strategy. (5).
High Context
NOVEMBER 3, 2009
Two sessions at ASAE’s 2010 Technology Conference : Integrate Your AMS, CMS and Website to Improve the Member Experience on February 11th. Online and On Mission: Work with Your Board of Directors to Formulate Online Strategy on February 12th. 2009 is closed and I’m now booking 2010 and beyond. Register here.
Smooth The Path
APRIL 9, 2019
In 2009 the IRS spent 11.7 What is the job of the IRS? It is to collect taxes to fund the work of the US government. Except depending on your viewpoint the job of the IRS could be something else entirely. billion dollars to do its job and in 2017 the IRS had 76,832 employees. So perhaps the job of the IRS is to spend money or make jobs?
Association Subculture
AUGUST 2, 2011
WIFM doesn’t apply to the totality of the association’s vision and mission or the member experience. Shelly’s favorite words are change, vision, strategy, tactics, learning, teaching and Lord of the Rings. strategy. (5). ► 2009. (14). generations. (2). governance. (6). human resources. (1).
Expert insights. Personalized for you.
207 
Let's personalize your content