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April 17th, 2012 | Posted in MembershipManagement. We all have financial goals to obtain, be it membership goals, sales goals, event ticket goals or any other. Sadly, some organizations confuse communicating revenue goals with organizational ones. Communicate your organization’s goals outside of the revenue cycle.
September 14th, 2012 | Posted in Member Engagement + Retention , MembershipManagement. This seems like odd advice to give someone who works in a membership organization. There was no welcome message, no suggestions on how I could get the most out of this meeting, no expectations communicated. MembershipManagement.
set call back expectations and communicate them in an outgoing message. A couple of hours of not hearing back seems like a short period of time to staff but can seem like an eternity for someone thinking about joining or renewing their membership. MembershipManagement. Membership Solutions. Name (required).
May 3rd, 2012 | Posted in Member Engagement + Retention , MembershipManagement , Social Media and Business Trends. HBR posted a good article recently about Why Managers Don’t Really Want to Innovate. It’s hard to communicate that in a way that the listener can feel. MembershipManagement.
If you have made well-informed hiring decisions and brought in people who represent you in the fashion and tone in which you want to be represented (which you undoubtedly communicated to them) and you’ve empowered them to speak and act on your behalf, you’re on your way to becoming the “wind beneath their wings.”
” He wanted them invested and contributing and by asking them during the interview he set and communicated those expectations. Is your membership person doing this? Is he/she asking each new member how they can support the community? MembershipManagement. Membership Solutions. Name (required).
Has communication been a longstanding issue and this is just how they decide to express their dissatisfaction? You won’t always be able to tell them what they want to hear but make sure you communicate your message in a professional and respectful way. MembershipManagement. Membership Solutions. Advantages.
In our recent Blog Reader Survey, membership growth/acquisition ranked as the second most important issue facing small membership-based organizations for 2011, just behind member communications and engagement. read more ).
Five Tips to Rock Membership from Moose. The following is a guest post from Lynda Baldwin at Communication Strategies Group, Inc., an award-winning communications firm based in Chicago, Illinois. Lynda Baldwin is a principal at Communication Strategies Group, Inc., MembershipManagement. In fact, 1.1
January 10th, 2012 | Posted in Member Engagement + Retention , MembershipManagement , Social Media and Business Trends. Communicative and sharing spirit. Gamers are great at community. They understand the community they are in and what that community most wants to hear. member community. Advantages.
It’s interesting to see how your peers’ concerns have shifted from strategy (2010) to communication and innovation (2011) to tools and technology (2012). 1 communication challenge your organization is currently having? What type of system do you use for membershipmanagement? NOTE: Many of our polls are still open.
.” NASCA, an association for commissioners, directors and cabinet secretaries who oversee government operations, helps members implement public policy to improve efficiency and effectiveness and promotes interstate communication by showcasing innovative programs. Who Should Manage Your Organization? ► 2011. (37).
Our membershipmanager is ecstatic that she has that information and can click a button and knows that information every day. “Our membershipmanager is ecstatic that she has that information and can click a button and knows that information every day.” Those 16 hours, of course, were merely pre-work.
Will You Be That Community? A new research project from the Society of New Communication Research called, The Social Mind , examines the rise of new social behaviors and interrelationships between individuals, organizations, and influencers. They often focus on membershipmanagement and conferences. ► 2011. (42).
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