Remove 2019 Remove Marketing Remove Member Experience
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Member Retention in 2019: Why They Leave & 3 Ways to Keep Them

Higher Logic

Member retention: it’s always on our minds. In 2019, how do you plan to get your members to stick around? The Membership Marketing Benchmark Report asked associations why they think members don’t renew. With marketing automation, you can run email campaigns that collect members’ activity on your site.

Marketing 289
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10 Association Communications Stats with Tips to Reach Younger Members More Effectively

Higher Logic

Here’s what else we know : You can reach and retain younger members by exceeding their expectations with a customized member experience that meets them where they are in their careers, and positions you to grow together. Make it simple for your members to connect (on their terms) while providing a cohesive member experience.

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39 Online Community Stats You Should Know in 2019

Higher Logic

Marketing (48%). The top five functional groups most likely to have community performance goals are: Marketing (40%). Lower support costs (52%). Innovation (32%). The top 5 functional processes enabled by community are: Customer support (63%). Knowledge management (53%). Learning and development (52%). Product/engineering (39%).

Strategy 195
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Use a Content Calendar to Engage Members in 2019

Associations Now

The member experience ebbs and flows with activity throughout the year, which is why a content calendar can help you plan for member engagements in 2019. Your association probably already has a few planning calendars that revolve around the member, including marketing plans, social media schedules, or editorial calendars.

Content 108
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Association Brain Food Weekly: 12.7.18

Reid All About it

Members need certifications and certificate programs to advance in their careers, and associations need the non-dues revenue those programs provide, says MemberSuite. Sounds like the perfect match in the competitive lifelong learning market. “ 71% of marketers use personalization in marketing, and 8 in 10 of them see results.

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A Tech Conference to Remember: Why You Can't Miss Super Forum 2019

Higher Logic

Higher Logic’s Super Forum is for anyone who wants to deliver the best customer or member experience possible. And now, it’s your chance to come all together and connect in person at Super Forum 2019. She’s considered the “godmother” of customer experience. In need of some advice or strategic guidance? You’re in luck!

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Association Brain Food Weekly: 11.30.18

Reid All About it

Seth Godin is the author of 18 international bestsellers focusing on the post-industrial revolution, the way ideas spread, marketing, quitting, leadership, and making an impact. Event Tech Trends: What We Learned & How to Evolve in 2019. Event Tech Trends: What We Learned & How to Evolve in 2019. More info/register.