Nimble AMS

DECEMBER 26, 2019

Want to know what’s on the horizon for association technology in 2020? As we move into 2020, associations will be ratcheting up their innovation as well. Associations will continue to move toward cutting edge security , like that provided by Nimble AMS, to help protect member data and reduce risk for their organization.

Technology 78

Technology Innovation California Examples 78

Reid All About it

MARCH 5, 2021

This discussion will examine the intersectionality between the elements of change management, DEI principles, and online community management to design an equitable user experience. Host: Community By Association. Instead of shrinking in 2020, some associations expanded membership. More info/register. More info/register.

North Carolina 370

North Carolina Certificate Strategy Case Study 370

Associations Now

JANUARY 28, 2020

Also: Print should still have a place in your communications plan. They take on important responsibilities and set the tone for a chapter’s culture, programs, and member experience. Here's why print communications are still important: [link]. — Association Adviser (@AssocAdviser) January 28, 2020.

Leadership 107

Leadership Newsletter Communications Course 107

Associations Now

APRIL 7, 2020

Also: how data visualization can improve the member experience. But effectively communicating takes more than public speaking skills. Trust is a critical element in effective communications. — Protech Associates (@protechcloud) April 7, 2020. The post Daily Buzz: Want to Communicate Better?

Communications 61

Communications LMS Guidelines Software 61

Associations Now

JANUARY 9, 2020

Regularly communicate information, changes, and company news so employees don’t feel out of the loop. Communicate effectively. Communicate with courtesy, show confidence, back up statements with facts, and try to avoid tentative language like ‘might,’ ‘maybe,’ ‘possibly,’ and ‘ASAP.’”. — DelCor (@delcor) January 7, 2020.

Communications 92

Communications Member Experience Team Innovation 92

Nimble AMS

SEPTEMBER 20, 2021

Were you ready for the year that was 2020? Nonetheless, there your association was, suddenly needing to switch to virtual engagement with members. But it’s really all about using digital technologies to create or modify business processes and customer experiences to meet changing business and market requirements. Not likely.

How To 101

How To Email Marketing Software System 101

Reid All About it

APRIL 17, 2020

Go on a virtual visit to the New York Times’ 52 Places to Go in 2020. ( This CEO dialogue will include real case examples and examine key topics including the timeframe for decision-making, board involvement, refund policies, and communication with registrants. Crisis Communications Expert Adele Cehrs. New York Times ).

North Carolina 44

North Carolina Revenue Montana Content 44

Reid All About it

JULY 3, 2020

Learn how to gather information from attendees during the registration process, implement technology to create safer events, manage session capacity, quickly and easily communicate with attendees onsite, safely facilitate onsite meetings between attendees, and enable touchless contact sharing. 2020 Engagement Trends Report. Host: PCMA.

Montana 221

Montana Member Engagement Review North Carolina 221

Association Analytics

FEBRUARY 20, 2024

Not surprisingly, a 2020 report from Wild Apricot showed that 68% of organizations have difficulty growing membership. Besides facing competition from free online sources of continuing education and mentorship, it can also be a challenge for associations to communicate their value, especially when it comes to younger generations.

Strategy 169

Strategy Social Media Discount Resources 169

Reid All About it

SEPTEMBER 13, 2019

Presenters: Jane Barwis, Founder and President, BRG Communications. 5 Trends Shaping the Future of Fundraising in 2020. Learn about five trends that will impact the nonprofit fundraising space the most in 2020. Presenter: Monica Finch, Head of Communications & Brand at Classy. 1 CAE credit. More info/register.

DC 34

DC Washington Revenue Review 34

Protech

MARCH 1, 2021

For most associations, it’s like 2020—the extended version. And we still face the challenge of finding creative ways to engage members and foster community connections across a digital divide. And everyone has realized that the shift to a more virtual member experience is going to be permanent. Start Where You Are.

LMS 96

LMS Tools Revenue Learning Management System 96

Reid All About it

NOVEMBER 1, 2019

The State of Advocacy & Lobbying 2020. The 2020 presidential election is fast approaching and the role of lobbying and advocacy is center stage. Chapters and Affiliates: For the “Swing” in Your Member Experience. What if we envisioned chapters to be a concrete way to experience the association? 1 CAE credit.

Washington 34

Washington Social Media Education Content 34

Nimble AMS

FEBRUARY 3, 2022

Event management: Plan, communicate and take registrations for your events. Many consumers now expect a personalized experience from every brand interaction, and that can only come from data you collect. You can communicate with tech vendors or departments from the app for a built-in record.

Tools 135

Tools Software System Resources 135

GrowthZone

JUNE 21, 2021

To put it simply, an AMS provides chambers of commerce with an all-in-one member management system to: Streamline operations. Manage membership data and communications. FEATURES: Member management. Communications module. Custom member portal. Member prospector. Board member reporting. Member profile.

System 148

System Software Directory Membership Management 148

Associations Now

JANUARY 7, 2020

Most associations have a good set of digital tools available, but it might be time to take a look at ways you could use them better to make the member experience feel more relevant and real. Shaun O’Reilly, vice president of marketing at MemberSuite, thinks member engagement will remain the top challenge in 2020.

Member Engagement 94

Member Engagement Social Media Revenue millennials 94

Nimble AMS

JANUARY 27, 2021

2020 In(Sight) Report, which shows that 53 percent of employees say they can save up to?two Here are a few examples of the types of processes your association could be automating: Email communications. Create a welcome campaign that’s automatically triggered when a new member joins. WorkMarket’s?2020 Tax processing. Learn more.

Process 78

Process Revenue Member Experience Analysis 78

Associations Now

FEBRUARY 11, 2020

Free up time to focus on the member experience. — Fonteva (@fonteva) February 11, 2020. For example, digital communications can be automated to save time and energy. “Creating insightful content and promoting it on the right channels is the most effective way to attract potential leads,” Sheikh says.

Marketing 81

Marketing Case Study Newsletter Content 81

Associations Now

JANUARY 28, 2020

But she says if you move around a bit and plan far enough in advance, you can capture moments that illustrate the member experience. Here some of Asico’s tips for spotlighting your members in compelling ways through visual imagery. A post shared by ADHA (@youradha) on Jan 13, 2020 at 2:53pm PST.

Examples 115

Examples Tips Recruiting Recruitment 115

Nimble AMS

SEPTEMBER 13, 2021

2020 In(Sight) Report, which shows that 53 percent of employees say they can save up to?two Email communications? Create a welcome campaign that’s automatically triggered when a new member joins. Tax processing might not seem exciting when it comes to providing a great member experience. WorkMarket’s?2020

Process 78

Process Analysis Revenue Strategy 78

Reid All About it

MARCH 25, 2022

The number of training professionals who said their CEOs were active champions of learning jumped from 27% in 2020 to 62% in 2021. Member profile data. Susan Spilka, Strategic Communications Consultant and Co-founder of the Workplace Equity Project. First, the pandemic, and now, the Great Resignation and Reshuffle. 1 CAE credit.

Revenue 195

Revenue Virginia Content Technology 195

Protech

JUNE 17, 2020

After shifting away from an in-person customer celebration due to the COVID-19 pandemic, Protech Associates’ Fusion 2020 Customer Conference surpassed all previous attendance records for the event. As with all other vendors , you’ll want to maintain open communication with their sales teams to learn more about their solutions.

Survey 52

Survey Conference Software Social Media 52

Protech

NOVEMBER 11, 2020

Nove mber 11, 2020 – Protech Associates, Inc. Protech), a proven association management technology provider for associations and member-based organizations, hired John Bjorn as Chief Revenue Officer. COLUMBIA, Md.

Revenue 52

Revenue Industry Maryland Software 52

.orgSource

DECEMBER 18, 2023

You heard that right, one of the country’s most famous associations was having difficulty retaining members. When Tiffany became vice president of industry relations in March 2020, she sensed that the association’s approach to its members needed realignment. CMA started their transformation where I advise our clients to begin.

Analysis 88

Analysis Tools Library Examples 88

MemberClicks

DECEMBER 14, 2021

According to the 2021 Membership Marketing Benchmark Report , 45% of associations saw a decline in member renewal. This is an almost 2X spike from 2020’s rate of 24%. . So how can organizations stem the loss of members and keep their retention rates high? The first step is understanding your members.

Member Experience 52

Member Experience Examples Social Media Member Engagement 52

MemberClicks

DECEMBER 14, 2021

According to the 2021 Membership Marketing Benchmark Report , 45% of associations saw a decline in member renewal. This is an almost 2X spike from 2020’s rate of 24%. So how can organizations stem the loss of members and keep their retention rates high? The first step is understanding your members.

Member Experience 52

Member Experience Examples Social Media Member Engagement 52

MemberClicks

DECEMBER 14, 2021

According to the 2021 Membership Marketing Benchmark Report , 45% of associations saw a decline in member renewal. This is an almost 2X spike from 2020’s rate of 24%. So how can organizations stem the loss of members and keep their retention rates high? The first step is understanding your members.

Member Experience 52

Member Experience Examples Social Media Member Engagement 52

Association Briefings

DECEMBER 19, 2020

The smart use of data can have a profound impact on all sectors of an association - membership, marketing, communications, meetings, education, and advocacy. Your members - especially your digital-first millennial and Gen Z members - aren’t just wanting an individualized digital experience. They expect it.

Marketing 52

Marketing eBook millennials Cost 52

ISAE

DECEMBER 11, 2023

Beyond your CRM, look for options that help provide sponsorship benefits, manage communication with the sponsor, and help prove ROI for the business’ investment in your organization. Her vast nonprofit experience includes roles in marketing, fundraising, and direct programming.

Nebraska 52

Nebraska Revenue Software Education 52

.orgCommunity

JANUARY 15, 2019

She notes that Gartner, one of the world’s leading research and advisory companies, predicts that by 2020, 85 percent of customer-brand relationships will be managed without human interaction. Gartner also predicts that by 2020, 40 percent of all data analytics projects will relate to some aspect of customer experience.

Social Media 40

Social Media Innovation Chicago millennials 40

MemberClicks

MAY 17, 2022

By including this information in your email communications, you can make the messages much more relevant. Plus, your AMS can pre-populate form fields with members’ information, simplifying the process and making it more likely that they’ll complete the form. Gives members a place to connect. Event Registration.

System 52

System Association Management Directory Software 52

Reid All About it

JANUARY 15, 2021

The Gold Circle Awards recognize excellence in marketing, membership and communications efforts across 15 different categories, and highlight the important role these campaigns have in moving associations forward. Craving for community. You’d think virtual events would be #1 on every “top posts of 2020” list. Well, not this one.

Innovation 360

Innovation Education Las Vegas Communications 360

Disciple Media

JUNE 19, 2023

Push notifications don’t work properly: The absence of properly functional push notifications on the Hivebrite platform can hinder community engagement and communication. No livestreaming: Hivebrite does not offer livestreaming capabilities, limiting the ability to engage members through live events and broadcasts.

Course 36

Course FAQ Cost Revenue 36

Associations Now

FEBRUARY 18, 2025

Jay Karen, CAE, CEO of the National Golf Course Owners Association, joined the ASAE board in 2020. It was the best kind of time to become a board member, when theres a lot of change management going on, he says. Today, members demand more clarity and communication, which means maintaining trust is more essentialand more difficult.

Strategy 101

Strategy Course Member Experience Leadership 101

Reid All About it

MAY 7, 2021

Audiences have developed new expectations as their level of familiarity and sophistication with virtual communications has grown. They had a taste of your online event in 2020 and loved it. Katie Johnson, General Counsel and Chief Member Experience Officer, National Association of REALTORS®. Wed 5/12 at 1 p.m.

Technology 370

Technology Strategy St. Louis System 370

Reid All About it

NOVEMBER 15, 2019

Event Tech in 2020: Tools and Trends You Need to Know. Hear about tools and trends you need to know for 2020. Experience Design Trends in 2020: Inclusion, Tech, Inspiration. Designing experiences in 2020 will go beyond meeting design and F&B. Translating Customer Experience into Member Experience.

Washington 34

Washington DC Revenue Content 34

Reid All About it

MAY 14, 2021

Katie Johnson, General Counsel and Chief Member Experience Officer, National Association of REALTORS®. 5 Ways to Enhance the Modern Member Experience. Most existing association management system (AMS) solutions lack the online customer experience that people have come to expect in our digital age.

Technology 341

Technology Strategy St. Louis Tips 341

Reid All About it

MARCH 12, 2021

The weekly list of free educational events and resources for the association community…. Learn what ‘unified communications and collaboration’ means. Discover the benefits, advantages, and components of unified communications as a service, and how to choose the right collaboration tools to help integrate your voice and data.

Nashville 370

Nashville LMS Recruiting Recruitment 370