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Memberexperience is the combination of all the interactions your members have with your organizationfrom the onboarding process to the way members access their benefits. Understandably, this impacts how members feel about your association. Why Create a Holistic MemberExperience?
Building the Executive AI Playbook: How AI Will Power Your Association into the Future (Arlington VA) AI presents many opportunities to enhance memberengagement, employee engagement, revenue, risk mitigation, and more. Reining in Americas $3.3 (MGI) Wed 2/5 from 12 to 2 p.m. More info/register. More info/register.
Host: Carlos Restrepo, MS, CAE, VP of Sales North America, Aevus Speakers: Tasha Van Vlack, CEO & Community Builder, The Nonprofit Hive James B. Building an Engaged Community: Lessons from ACCs Award-Winning Mobile App Learn how ACC leverages a mobile app to engagemembers year-round, foster community growth, and boost retention.
Genevieve Borello, CAE, Senior Manager, MemberEngagement, ACTFL. Let’s discuss design features that can really assist in providing an intuitive experience for your members. Ultimate MemberEngagement: The Power of Data-Driven Decision Making. Host: Association Women Technology Champions. 1 CAE credit.
Find yours on the Feeding America website. Learn how to take events online in a way that is going to deliver high value, create an engagingexperience, and preserve the outcomes you were seeking to achieve with your in-person conference. Hear about some major considerations for online engagement. More info/register.
Content is key to marketing and sales success across the entire member lifecycle from prospect to paying member to actively engaged volunteer and leader. It is used to drive marketing campaigns, anchor sales conversations, and fuel the memberexperience. 1 CAE credit. More info/register. Host: Fridays@4.
Bulletin describes how member apps help improve memberengagement by providing centralized communication channels for members. Hear about the Public Relations Society of America’s framework for decision-makers hoping to employ AI effectively and ethically. Membership mobile app. 1 CAE credit. 1 CAE credit.
Forget White Fragility : here are ten books America should be reading about race. Learn how to take events online in a way that is going to deliver high value, create an engagingexperience, and preserve the outcomes you were seeking to achieve with your in-person conference. Maximizing MemberEngagement in the COVID-19 Era.
Elevating New MemberEngagement How well are your new members joining and engaging in your community? Learn about the neuroscience behind impactful first impressions, ways to welcome new members and foster a sense of safety and belonging, and designing a culture that elevates new memberengagement in your community.
Supercharge Your Membership Strategy With AI Explore the diverse applications of AI beyond text and image creation and new possibilities for enhancing memberengagement and support. Challenge your understanding of your association’s members. Discuss emerging trends in memberengagement and learning preferences.
Nimble AMS explains how an AMS can help your association recruit, engage, and retain members by helping you better understand members, anticipate their needs, provide a better digital experience, and deliver personalized emails and content. Engagement means different things for different members.
Recharge your MemberExperience. Member value propositions are rapidly changing from expectations to experience-driven experiences. Your members expect the same convenient online experience with your association that they’ve come to expect in most other areas of their lives. Tue 11/6 at 12 p.m.
I’ve also started watching this PBS documentary series, Reconstruction: America After the Civil War written and presented by Henry Louis Gates Jr. Learn how to take events online in a way that is going to deliver high value, create an engagingexperience, and preserve the outcomes you were seeking to achieve with your in-person conference.
Host: Fridays@4 Speakers: Kia Davis Vy Le, CAE, Linguistic Society of America Kerri L. A GREAT website engagesmembers with dynamic and personalized experiences that connect them with content and opportunities that meet their needs at all levels of their professional journey. More info/register. CMP credit.
They explain how these AMS functions affect the memberexperience, how the AMS market is changing, and what you should look for in a new AMS. Host: Product Design Community Facilitator: Annie Doresca, Chief Financial Officer at Jewelers of America *All events are online at Eastern Standard Time unless otherwise noted.
The Future of Digital Communication Management Explore ways your association can leverage new technologies like AI to enhance overall memberexperience, optimize communications across multiple platforms, and ultimately increase revenue. Discover innovative approaches to enhance memberengagement. 1 CAE credit.
Memberengagement. Anne McCarthy at Sidecar recaps a panel discussion at SURGE Forward about the new approaches to memberengagement taken by associations during the pandemic. MemberEngagement in 2021: How Associations are Navigating Engagement in the Post-Pandemic Environment. Makes more sense now.
Paul Morton, Regional Director, Continental Europe and Americas, CrossKnowledge. and how to get the right statistics to prevent national and chapter level members from leaving. How the MemberExperience Shapes the Association Space. CST – Mapping the Journey to Long-Term MemberEngagement (Chicago IL).
I’m excited about the ways machine learning can improve the customer (member) experience and, along the way, help organizations achieve their goals and increase revenue. Tue 10/24 at 8:30 a.m.* – Keeping MembersEngaged (Association Coffee Talk – Alexandria VA). Enough negativity! More info/register. Host: Smart Meetings.
Schroeder Stribling, President and CEO, Mental Health America. 2022 Association Trends Study Big Reveal: The Future-Focused MemberExperience. Combining an audit with data will help you uncover gaps in your content so you can make meaningful, strategic changes for improved memberengagement. Wed 6/22 from 10 a.m.
At The Free Press, venture capitalist Katherine Boyle describes how a dynamic vision can win the fight for America , instead of “letting doomsayers, technophobes, and neurotics undermine it from the inside.” This month’s topics are: memberengagement, and holiday cocktails and mocktails. More info/register.
Find yours on the Feeding America website. Learn how to take events online in a way that is going to deliver high value, create an engagingexperience, and preserve the outcomes you were seeking to achieve with your in-person conference. Hear about some major considerations for online engagement. More info/register.
Examples of professional medical associations include: American Academy of Neurology Radiological Society of North America Illinois Osteopathic Medical Society American Veterinary Medical Association What is a Trade or Business Medical Association?
How To Craft User Journeys To Keep Your MembersEngaged. Learn how to audit the user journeys of your members to help increase engagement and retention. Now more than ever, mobile apps are where memberexperience and engagement need to begin. 1 CAE credit. More info/register. Tue 10/11 at 2 p.m. –
Chapter Engagement, Structure & Programs (CRVM Crunch & Munch) Discuss the future of chapters, including how to address smaller unsustainable chapters, keep membersengaged within chapters, and what to do for members whose chapters have disbanded. More info/register. 1 CAE credit. 1 CAE credit. 1 CAE credit.
You can find yours on the Feeding America website. Good Morning America, YouTube ). MemberEngagement: Creating the MemberExperience. The decision to remain a member comes down to more than the quality of the product or program purchased — it is about the experience that surrounds the interaction.
New memberengagement. Don’t leave your new members hanging. Amanda Kaiser points out moments when new members might feel ignored or ghosted. Oren Cass, Understanding America 8 ways of connecting a smartphone can’t deliver. | More info/register (ASAE members only). More info/register.
Many of them admit to not having documented plans for memberengagement, young professional recruitment, and lapsed member reengagement—that’s a natural place to start. Memberengagement. Merritt Rohlfing at Association Analytics encourages associations to change the way you think about memberengagement.
Discover how they identified the warning signs, what’s causing this membership cliff in their industries, and—most importantly—what they are doing to retain members, engage younger generations, and evolve their value propositions for the future. 1 CAE credit. More info/register. 1 CAE credit. More info/register. More info/register.
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