.orgSource

JANUARY 7, 2025

Drawing on insights from our recent.orgSource Digital Trends Survey , well explore how associations can move beyond resilience to embrace growth by focusing on five key pillars: strategy, culture, technology, data, and member engagement. A member-centric approach builds trust, enhances engagement, and drives loyalty.

Innovation 88

Innovation Survey Strategy Technology 88

SBI

OCTOBER 23, 2024

Boosting Member Retention: How to Keep Your Association Strong By Michelle Moser, Director of Marketing and Communication Member retention is necessary for any successful association. However, retaining members can be challenging, particularly as expectations evolve and competition for attention increases.

How To 52

How To Analysis Social Media Member Engagement 52

.orgSource

JANUARY 21, 2025

Analyze Member Engagement: Use surveys or focus groups to assess how well youre meeting member needs and expectations. Identify Skill Gaps: Determine where training is needed, particularly in digital literacy and data analysis, to equip your team for success.

Strategy 88

Strategy Tools Review Member Engagement 88

Reid All About it

DECEMBER 22, 2023

Industry analysis for members. Per MGI’s membership benchmarking survey, members rely on their associations for in-depth industry analysis. The Community Check-In A weekly community chat on Slack for black professionals working in the events industry. More info/register. 1 CAE credit.

Analysis 301

Analysis Software Education Strategy 301

Reid All About it

JANUARY 18, 2019

Embracing Data and Technology to Increase Member Engagement (online and Washington DC). Ultimate Member Engagement: The Power of Data-Driven Decision Making. Presenter: Carol Vernon, executive coach, founder, Communication Matters. The Stickiest New-Member Engagement Programs . More info/register.

DC 294

DC Washington Member Engagement Content 294

Reid All About it

SEPTEMBER 13, 2024

Gain tips and tools to become more strategic, think more strategically and, even more importantly, communicate strategically. Challenge your understanding of your association’s members. Hear the findings from the recently released 2024 State of Association Member Experience Report and put your knowledge to the test.

LMS 270

LMS Revenue Certificate Content 270

Higher Logic

OCTOBER 23, 2018

If that’s you, or even if you think your members are pretty engaged, this is an area where you should be focusing if you want your members to stick around. How to f ix it: Get your members engaged. You communicate where and when they can get what they want. The problem may simply be miscommunication.

Tools 258

Tools Report eBook Learning Management System 258

Reid All About it

AUGUST 2, 2024

Association competitive analysis. How do you attract sponsors, exhibitors, and advertisers, and maintain their engagement and loyalty when you’re up against a wide range of competing alternatives? Discover strategies to ensure all branding elements and communications consistently reflect their core purpose. Association boards.

Cleveland 270

Cleveland North Carolina Analysis Content 270

Association Analytics

MAY 17, 2021

your AMS, event registration system, your community platform, even spreadsheets). While wrangling all of this data into one place for analysis can be quite the challenge, it’s worth figuring out how to do it. You know that your first-year members have a high hurdle for renewals.

Analysis 192

Analysis Discount Revenue System 192

.orgSource

OCTOBER 29, 2024

Personalized Member Engagement AI enables associations to create personalized member experiences that can dramatically improve satisfaction and retention. By analyzing member data—such as past interactions, preferences, and behaviors—AI tools can offer tailored recommendations, content, and services to individual members.

Tools 88

Tools Member Engagement Strategy Innovation 88

.orgSource

NOVEMBER 11, 2024

Enhancing Member Engagement Upskilling your workforce isn’t just about operations—it’s about providing better value to your members. AI and digital tools allow associations to personalize member experiences and engage them in more meaningful ways. Leverage automation to streamline member communication.

Tools 88

Tools Technology Strategy Innovation 88

Association Analytics

SEPTEMBER 27, 2023

Provide a Benefit Analysis ROI in Focus: While emotional appeals are powerful, it’s also crucial to underscore the tangible benefits. Let’s take member retention as an example. Suppose current data reveals that 20% of members don’t renew their memberships annually. That’s the power of analytics.”

Analysis 169

Analysis Revenue System Learning Management System 169

Reid All About it

DECEMBER 6, 2024

Beyond the Stage: The Power of Speaker Support and Management for Event Success Hear about a holistic approach to speaker management, from initial preparation to post-event engagement. Hear app best practices for driving member engagement and proven tactics from your peers to enhance your apps success. More info/register.

Content 213

Content Strategy Revenue Education 213

Reid All About it

FEBRUARY 23, 2024

Bulletin describes how a member app helps nurture member engagement by providing a centralized communication channel for members. Check out Amanda Lea Kaiser’s answers to a question from a Member Engagement Lab participant. Webinar latecomers. 1 CAE credit. More info/register. More info/register.

DC 270

DC Member Engagement Washington Innovation 270

Reid All About it

AUGUST 30, 2019

Discover the benefits of data collection and analysis for your association’s GR/advocacy/lobbying programs. Organizer: Meena Dayak, founder, Associations Catalyzing Entrepreneurship (ACE), and Vice President, Integrated Media & Communications, American Public Power Association. Blended Data – the Key to Member Engagement Scoring.

Chicago 34

Chicago DC Member Engagement Analysis 34

Reid All About it

JANUARY 11, 2019

Presenters: Community IT President and CEO Johan Hammerstrom, CTO Matt Eshleman, Vice President for Operations Johanny Torrico, and Director of IT Consulting Steve Longenecker. A+ Strategies for C-Suite Communications (Alexandria VA Brown Bag). Presenter: Ed Barks, Communications Strategy Consultant and Author. 1 CAE credit.

DC 276

DC Washington Learning Management System LMS 276

Association Analytics

DECEMBER 15, 2022

your AMS, event registration system, your community platform, even spreadsheets). While wrangling all of this data into one place for analysis can be quite the challenge, it’s worth figuring out how to do it. Consider the following when looking at retention: Tenure You know that your first-year members have a high hurdle for renewals.

Analysis 169

Analysis Discount Revenue System 169

Reid All About it

DECEMBER 8, 2023

An app can help you solve what survey participants said was the biggest challenge for associations: communicating the value of membership. Member app. Another advantage of an app: it’s a centralized communication channel to your members, unlike social media platforms your association doesn’t own. Member retention.

Strategy 281

Strategy Video Technology Education 281

Higher Logic

JANUARY 30, 2019

Read about how AARC automated their online community for better member engagement. First step: evaluate the triggers members said contributed to their initial decision to join and analyze feedback data from previous lapsed members to understand potential reasons for not renewing.

Case Study 149

Case Study Member Engagement eBook Analysis 149

Reid All About it

FEBRUARY 26, 2021

Fri 2/26 at 10 a.m.* – The Nonprofit Communications Engine (NYSAE Engagement Lounge). The Nonprofit Communications Engine is a framework designed to help nonprofit leaders and associations build, refine, and optimize their organization’s ability to communicate effectively. 1 CAE credit. 1 CAE credit. More info/register.

Recruiting 329

Recruiting Recruitment Project Technology 329

Reid All About it

APRIL 3, 2020

Chapter leader communication. This week, Billhighway writes about communicating with chapter leaders —the most amazing volunteers of all. They share guidelines on the best communication style, options for different types of virtual meetings with chapter leaders, and ways to provide chapter leaders with news, resources and advice.

North Carolina 44

North Carolina Committee Montana Guidelines 44

Reid All About it

JANUARY 19, 2024

Fri 1/19 at 1 p.m.* – The Power of Federated Search: Supercharge Member Engagement Many organizations are not feeling confident in their approach to distributing content and, as a result, are finding it increasingly more difficult to capture the attention of their members and create engagement online. 1 CAE credit.

Member Engagement 264

Member Engagement Revenue Strategy Education 264

Association Analytics

JUNE 21, 2023

This leads to better communication, and over time, a more organized set up so you won’t be overwhelmed by where to go for the data you need in the moment. 5: Your Data Is Not Accessible Challenge : Ever find yourself chasing after a team member in another department to get the data you need? Member engagement is everyone’s job.

Report 319

Report Team Course Member Experience 319

Association Analytics

SEPTEMBER 22, 2021

According to Marketing General Incorporated’s 2021 Marketing Benchmarking Report, 50% of associations surveyed believe lack of engagement is the top reason members didn’t renew. Because engagement is critical to retaining members, many associations are using a member engagement score to track and build loyalty.

Member Engagement 169

Member Engagement Committee Tips Course 169

Reid All About it

APRIL 12, 2019

Association professionals, please consider participating in the 2019 Association Communications Benchmarking Survey. Dive deep into the critical points in measuring ROI so you can avoid overwhelming analysis paralysis. Live online events expand your organization’s reach and leave a lasting impact on member engagement and satisfaction.

LMS 276

LMS Education Pennsylvania Innovation 276

Reid All About it

MARCH 8, 2024

Membership Mondays: What Does Member Engagement Mean to You? What are you looking for when talking about member engagement? Host: Grype Digital Speaker: Farhad Khan, CEO and member strategist, Grype Digital Wed 3/13 from 9 a.m. What tools have worked/haven’t worked in capturing that information? to 3:30 p.m.

Education 258

Education DC Strategy Member Engagement 258

Reid All About it

FEBRUARY 5, 2021

Explore the trends and technologies your association can better monetize and/or innovate with so you can more effectively educate and communicate with your members, constituents, and the public. Host: Jay Daughtry, Chief Communications Officer/Owner, CQbd. Host: Jay Daughtry, Chief Communications Officer/Owner, CQbd.

San Diego 370

San Diego Strategy Education Price 370

Higher Logic

MAY 25, 2017

That access to management allows members to build stronger relationships with your team and your association. If you’re looking for feedback and member engagement , getting management involved in your online community is an easy way to get it. Staff Benefits. Staff Benefits.

Member Engagement 180

Member Engagement Software Survey Analysis 180

Reid All About it

DECEMBER 11, 2020

Participating associations will receive the full survey dataset and analysis as well as a data slice of the same analysis for their association. The Member and the Message. Learn how to communicate consistent, relevant, and simple messaging to your members. Project management basics. Association websites.

Project 370

Project Education Software Review 370

Reid All About it

MARCH 19, 2021

Learn about the eight different culture markers we measure, what it looks like to break the data down by subgroups, how to spot the cultural patterns that get in the way of results, and our driver analysis tool where you can see what areas of the culture truly drive employee engagement. More info/register. Host: Propel. 1 CAE credit.

LMS 370

LMS Nashville Strategy Video 370

Reid All About it

SEPTEMBER 6, 2024

Hear an in-depth analysis of various practice test formats—ranging from standardized tests to specialized subject exams—and their efficacy in preparing students and professionals alike. Rome, Director of Communications, American Bus Association Fri 9/13 at 4 p.m. Challenge your understanding of your association’s members.

Revenue 270

Revenue Technology Strategy Education 270

Reid All About it

AUGUST 9, 2024

Bulletin describes how a membership app improves engagement by providing a centralized communication channel on your members’ phones. Elisa Pratt recaps a recent association community discussion about micro-volunteering. Host: Notified Speaker: Ann Wylie, Wylie Communications Tue 8/13 at 5 p.m. Membership app.

Cleveland 270

Cleveland LMS Press Release Content 270

YourMembership

JUNE 21, 2012

The thing I loved about this article was that it suggested you do a little analysis and figure out what about your job do you love. Working for a member-based organization is hard work. It requires every role to embrace customer service, marketing, communication and member coordination/recruitment regardless of your job title.

Social Media 150

Social Media Membership Management Software Price 150

Reid All About it

SEPTEMBER 20, 2024

Communication Audits, Analysis & Answers Conducting a communication audit of emails, websites, social media pages and other tools is an important exercise to ensure that your organization presents itself in a positive, on-brand voice. Learn how to conduct a communication audit and what to do with the results.

LMS 264

LMS Revenue Certificate Content 264

Reid All About it

OCTOBER 9, 2020

Quick hits before we get to the list of next week’s free education: How to adapt your communication approach and expectations with both mentors and mentees during pandemic times. Hear about some major considerations for online engagement. marketing and communication professional. Megan Burke Roudebush, Fast Company ).

Utah 370

Utah LMS Conference Tips 370

Reid All About it

SEPTEMBER 2, 2022

Nimble AMS describes how an AMS helps membership directors better understand members, anticipate their needs, and deliver an optimal online experience and personalized communications and content. If your AMS doesn’t help you recruit, engage and retain members , you better start shopping for a new one. Quick hits.

Tips 49

Tips Project Technology Education 49

Reid All About it

MAY 7, 2021

Audiences have developed new expectations as their level of familiarity and sophistication with virtual communications has grown. Genevieve Borello, CAE, Senior Manager, Member Engagement, ACTFL. Let’s discuss design features that can really assist in providing an intuitive experience for your members.

Technology 370

Technology Strategy St. Louis System 370