.orgSource

NOVEMBER 11, 2024

Without the right skills in place, associations risk falling behind competitors that have embraced new technologies and trained their teams accordingly. Enhancing Member Engagement Upskilling your workforce isn’t just about operations—it’s about providing better value to your members.

Tools 88

Tools Technology Strategy Innovation 88

.orgSource

JANUARY 21, 2025

A well-defined, member-focused vision provides a foundation that aligns your team and inspires progress. Steps to Define Your Vision and Goals: Engage Stakeholders: Involve leadership, staff, and members in developing your vision. These initiatives should address challenges, build on strengths, and enhance the member experience.

Strategy 88

Strategy Tools Review Member Engagement 88

.orgSource

FEBRUARY 11, 2025

With disruption happening all around us, were here to upscale your team and ensure that your organization is ready to thrive, improving operational efficiencies and positioning you for success. Our survey shows that while many organizations value collaboration, theres often a need for digital literacy and alignment across teams.

Strategy 88

Strategy Survey Technology Innovation 88

Reid All About it

JANUARY 31, 2025

5 Strategies For Driving Member Engagement in 2025 Many associations are challenged with engaging members on a consistent and ongoing basis. Mobile apps have become an integral part of member engagement and with the blend of the four Cs Content, Community, Conferences, and Communication are transforming member experience.

Arlington 258

Arlington Revenue Education Social Media 258

.orgSource

OCTOBER 29, 2024

Personalized Member Engagement AI enables associations to create personalized member experiences that can dramatically improve satisfaction and retention. By analyzing member data—such as past interactions, preferences, and behaviors—AI tools can offer tailored recommendations, content, and services to individual members.

Tools 88

Tools Member Engagement Strategy Innovation 88

Reid All About it

SEPTEMBER 13, 2024

Member experience. For their 2024 State of Associations Member Experience (MX) report , Forj surveyed over 1000 association members about membership expectations and experiences. How Well Do You Know Your Members? Challenge your understanding of your association’s members.

LMS 270

LMS Revenue Certificate Content 270

Higher Logic

JUNE 13, 2019

The analysis that goes along with these stats is worth a read and will help you wrap your mind around how organizations can use community to center themselves around their members or customers. 36% of programs include performance goals for individuals outside of the community team. 34% of community teams are a team of one.

Strategy 195

Strategy Report Team Cost 195

Nimble AMS

NOVEMBER 18, 2019

Your members expect highly personalized and engaging experiences with your association. Want to make sure your members stick around? Consider these tips for creating a member experience that rivals that of today’s leading for-profit companies. So how do you create an engaging member experience?

Member Experience 60

Member Experience Strategy How To Learning Management System 60

Reid All About it

MAY 7, 2021

Learn how to analyze and visualize your existing data, mine the right data to improve your member’s experience, execute winning member-facing strategies, and determine a successful ROI on your collection and analysis of member data. 5 ways to Enhance the Modern Member Experience. More info/register.

Technology 370

Technology Strategy St. Louis System 370

Higher Logic

AUGUST 14, 2018

ASAE partnered with Association Analytics to integrate all data into a consolidated architecture for analysis. ASAE’s goal was to bring all member engagement data together for cross analysis to build a rich picture of overall engagement and participation. We want to create some thought leadership around full data analysis.

Case Study 120

Case Study Analysis System Member Engagement 120

Delcor

SEPTEMBER 15, 2023

Those reasons are the main topic of discussion the first night of every Requirements Analysis course I teach at Georgetown University. Why IT Projects Fail Lack of Leadership When projects run into trouble, the project team and stakeholders lose confidence in the project manager and the project’s ultimate success.

Project 96

Project Analysis Leadership Team 96

Membership Marketing

JANUARY 8, 2025

3] Some of the proposed uses of AI include supporting marketing, creating content, delivering more personalized member experiences, and automating responses to inquiries and support requests. Staffing and Expertise: Building a Skilled Team The first area to address will be staffing and expertise.

Marketing 52

Marketing Technology Report Innovation 52

Delcor

SEPTEMBER 14, 2023

On the first night of every Requirements Analysis course I teach at Georgetown University, I ask my students to discuss why technology projects sometimes fail. Luckily, simple tools are available to help a team identify key communication needs. The project team must understand their roles and responsibilities. Things get ugly.

Project 97

Project Analysis System Communications 97

Reid All About it

FEBRUARY 11, 2022

Member experience. Amanda Kaiser says member experience must be the new blueprint for engagement. What stands out in the 33 research studies she’s conducted is how much members not just think but also feel about their membership. What has Changed about the Member Experience? Host: Fridays@4.

Content 39

Content Strategy Technology Tips 39

Association Success

MARCH 12, 2019

Key to our purpose-driven structure are four teams that flow together, all working towards the same end. The teams are: strategy, content, acquisition and retention. The so-called ‘end in mind’ these teams share is staff and customer engagement. Content Team. The second layer is the content development team.

Certificate 109

Certificate Discount Content Team 109

Reid All About it

SEPTEMBER 6, 2024

Best Practices for Managing the “Easy Button” In a time of lean corporate planning teams, third-party, agency and independent planners can fill skill gaps in teams, augment staffing, and help reach goals by leveraging their vast expertise. How Well Do You Know Your Members?

Revenue 270

Revenue Technology Strategy Education 270

Reid All About it

MARCH 5, 2021

Achurch Consulting explains why it’s important to provide virtual watercooler moments to your remote team and suggests all kinds of ways to do it. This discussion will examine the intersectionality between the elements of change management, DEI principles, and online community management to design an equitable user experience.

North Carolina 370

North Carolina Certificate Strategy Case Study 370

Reid All About it

SEPTEMBER 1, 2023

Your AMS should be the utility player on your membership team. Nimble AMS explains how an AMS can help your association recruit, engage, and retain members by helping you better understand members, anticipate their needs, provide a better digital experience, and deliver personalized emails and content. CAE credit.

Revenue 233

Revenue Education Survey Strategy 233

Reid All About it

JUNE 16, 2023

Team dynamics. Don’t let your team get consumed by an obsession with productivity. Whenever you end a project or a client engagement, you probably do a retrospective analysis. Learn how to prevent knowledge loss and equip your team with the necessary skills to leverage new event tech effectively. More info/register.

Tools 195

Tools Project Revenue Metro 195

Protech

FEBRUARY 26, 2025

Membership management software is designed to communicate with members, track member engagement, manage payments, and deliver member benefits. This technology allows busy association staff to provide the best member experiences possible without spending excessive time and effort on the program.

Membership Management 52

Membership Management Software Directory Price 52

Nimble AMS

APRIL 3, 2022

From helping you create and manage a modern membership experience to supporting order processing, event management, and data analysis, Nimble AMS helps your entire organization. . need to drive continuous member engagement, improve member loyalty, and ultimately grow revenue.? . It helps you attract and retain staff.

Software 123

Software Certificate Technology System 123

Reid All About it

JANUARY 13, 2023

No one tells you about all the work your team must take on when implementing a new AMS —or all the red wine it will cause you to drink—which is why this guide from Ellipsis Partners is a such a godsend. They explain how these factors affect the member experience, how the AMS market is changing, and what you should look for in a new AMS.

Revenue 39

Revenue Education Leadership Strategy 39

Reid All About it

FEBRUARY 25, 2022

While most are planning for some element of hybrid in their on-site programs, there are substantial challenges based on an association’s budget and skills and resources within each team. – Business Analysis Skills for Data Analytics (Data Analytics Network). More info/register. Host: EventMobi. Tue 3/1 at 12 p.m. 1 CAE credit.

Revenue 40

Revenue Analysis Strategy Technology 40

Reid All About it

JANUARY 26, 2024

Last year, 814 associations participated in MGI’s survey, which benchmarks the practices used by associations to recruit, engage and renew members. Please help our community by taking the time to participate or forwarding it to a colleague on your association’s membership team. The 2024 survey is now open. Volunteer burnout.

Survey 264

Survey Strategy Project Education 264

Reid All About it

JUNE 23, 2023

WBT Systems goes over some ChatGPT basics, brings up some concerns—like why you shouldn’t rely upon it to do all your work, and explains how association professionals, including education teams, are using ChatGPT to save time and jump-start the creative process. Renew: Is Your Member Renewal Journey Magical or Miserable? Our AI future.

Metro 195

Metro Strategy Technology Resources 195

Reid All About it

SEPTEMBER 2, 2022

The role of independent planners has evolved as lean planning teams call on experts for everything from finding venue availability to understanding local protocols and strategy. Guest: Lisa Lockman, Assistant Director, Data Analysis and AMS Administration, Association for Psychological Science. Tue 9/6 at 2 p.m. 1 CAE credit.

Tips 49

Tips Project Technology Education 49

Reid All About it

JANUARY 14, 2022

. – Combating Burnout: How Marketing Teams Are Burning Bright. Your marketing team could be at risk. Discover the tools you need to combat burnout on your marketing team and build a healthy and productive working environment. – Looking Forward 2022 (Impact): First Look at Trends and Analysis. Wed 1/19 at 11 a.m.

Technology 195

Technology Certificate Revenue Team 195

.orgSource

DECEMBER 18, 2023

Automating data exploration frees time to focus on higher-level analysis and interpretation of results. Increased efficiency and scalability Automation also performs tasks such as data cleaning, preparation, and transformation that reduce the time and effort needed for data analysis. The team watches data and member behavior.

Analysis 88

Analysis Tools Library Examples 88

Associations Now

OCTOBER 1, 2018

Also: Engage members to keep them around. You can’t use a crystal ball to forecast the future success of your association—but you can use predictive analysis to get insight into what that might look like. I consider "customized member experience" as the holy grail of association management. Engage or Bust.

Analysis 71

Analysis Member Experience Price Revenue 71

Reid All About it

MAY 13, 2022

They explain how these factors affect the member experience, how the AMS market is changing and what to look for in an AMS. Leading Your Internal Team Through Major Technology Projects. It also hinges on how well your internal team partners with your chosen vendor. Quick hits. Kevin Kelly ). Tue 5/17 at 1 p.m.

Technology 44

Technology Arlington Revenue Project 44

Associations Now

MAY 3, 2017

In the analysis stage, AARC examined what Swertinski calls “the forgotten member lifecycle.” Often, she says, associations forget to purposefully direct the lapsed-member experience. And in the case of AARC, free member benefits and services continued to reach lapsed members months after their membership expired.

Discount 96

Discount Survey Strategy Certificate 96

Associations Now

NOVEMBER 2, 2018

Data can be invaluable when you want to enhance the member experience, but you need a data governance plan to keep members’ information safe. Unlike profit-driven companies that rely on data to make money, associations and other nonprofits use data to advance the mission and improve the member experience.

Analysis 75

Analysis Member Experience Strategy Content 75

Reid All About it

JULY 22, 2022

Learn how to unlock the potential of the data you already have by aggregating it in a data warehouse for analysis. Emerging technologies make greater innovation possible, but also present real challenges, like building your team’s digital fluency and prioritizing the implementation of various emerging technologies to meet future needs.

Price 44

Price Technology Strategy Software 44

Reid All About it

DECEMBER 1, 2023

Learn how to conduct a cost analysis to quantify the financial implications of dirty data. Zero to Hero: Why Zero Party Data will Save the Day While you’ve made the case for clean data across your organization, teams might still be struggling with why data hygiene is a shared responsibility. More info/register. More info/register.

Strategy 275

Strategy Technology Arlington Education 275

.orgSource

JULY 22, 2024

The willingness to scrutinize performance on an ongoing basis begins with the board and the management team. Member Satisfaction with Leadership These leading indicators provide insight into your organization’s relevance, credibility, and engagement channels. They should be ready to honestly assess the organization’s status.

Leadership 88

Leadership Innovation Project Revenue 88

Reid All About it

JUNE 17, 2022

At Leading Learning, Jack Coursen from ASHA describes the journey his team took on the way to a successful learning subscription business. How to Host Stellar Retrospectives for Better Team Results. Our teams would always learn from past mistakes and constantly improve. Learning subscriptions. 1 CAE credit. More info/register.

DC 39

DC Washington Revenue Leadership 39

GrowthZone

JUNE 21, 2021

Selecting a chamber of commerce software platform that meets all your needs – chamber member database, email system, billing and payment options, chamber event platform, chamber of commerce website builder, and other valuable benefits – can be challenging. It is a modern platform built by the team that brought you ChamberMaster.

System 148

System Software Directory Membership Management 148