Association Value Member Experience System 
Smooth The Path
AUGUST 6, 2018
These professionals are gaining tons of technical skills, they might be learning the systems and process of their organization, and they are learning soft skills like how to collaborate with team members, how to manage up, and how to be an excellent communicator. Why long-time members are reluctant to leave your association.
Smooth The Path
MARCH 14, 2017
When I speak about a way to engage new members early in their membership by using an Association Value Trigger Point (AVTP), association professionals often ask me if their association should have just one AVTP or should we have many for our different members? Instead, a high touch AVTP may work best.
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Nimble AMS
JUNE 23, 2024
We worked hard at Nimble AMS to ensure everyone would have access to the latest products, focusing on delivering the technology associations needed through continuous updates.” 4 reasons associations need continuous product updates Why should associations value continuous product updates ?
Nimble AMS
FEBRUARY 15, 2024
Maybe your association is experiencing challenges, so you’re searching for strategies to empower your staff and enhance the member experience. Regardless of your large association’s situation, the Nimble AMS team is here to offer tips to measure your success and meet your future goals!
Smooth The Path
SEPTEMBER 24, 2019
On the other hand, they are displeased when the association does not have an accurate record of their original join date. When a long-time member lapses and the association only acknowledges their most recent join date – that frustrates them. Members want us to know them.
Smooth The Path
APRIL 12, 2018
Try standing in your member’s shoes and list all the points of friction between members and the association’s policies, or staff, or systems. Get started by picking an easy one to solve and gradually work through your list eliminating all the points of friction in your members’ experiences.
Protech
MAY 4, 2020
O ur webinar – 6 Tips for Improving the Member Digital Experien ce – with Refactored ’s Chief Strategist Rob Bean address es this exact problem. Depending on the size of your staff and budget, and the expectations of your members, you will spend more time on certain areas of the digital customer experience than others.
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