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Association Brain Food: 2.21.25

Reid All About it

Why Your Data Matters & What You Can Do With It Learn how to harness your association’s data and build a culture of analytics to help drive strategic decisions, enhance member experiences, and unlock new opportunities for growth. Host: UST Education Speaker: Austin Campbell, Leadership Doctor Tue 2/25 at 12 p.m.

Arlington 258
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How Associations Are Using Community to Support Their Members During COVID-19

Higher Logic

The American Society of Civil Engineers (ASCE) has also opened their community to non-members. Tirza Austin, their online community manager, said: “We have made our forums available to non-members. Library downloads this week were almost equal to the downloads they saw in the whole first quarter.

Library 318
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Customers for Life: Meet the Zenoss TechZen User Community [Case Study]

Higher Logic

Zenoss debuted its new community in April 2017 at its annual conference, GalaxZ, complete with an updated brand and a new crowdsourced community name, courtesy of its Austin roots: TechZen. How can we address those needs above and beyond expectations while also implementing other ways to continually improve member experience?

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Association Brain Food Weekly: 7.18.16

Reid All About it

Innovation today is moving at light speed and to deliver a world class member experience your association needs to be able to leverage a strong platform to take you there. Presenter: Austin Johnston, owner of AKJohnston Group. Mon 7/18 at 12:30 p.m. – Why the AMS Platform Supersedes All Else. More info/register.

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Association Brain Food Weekly: 1.21.22

Reid All About it

The member experience. Too much has changed in our world to keep assuming the member experience you provided pre-pandemic is the experience your members and prospective members want, need, and expect now. MemberSuite suggests how to reevaluate the member experience and apply what you learn.

Survey 195
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Association Brain Food Weekly: 2.25.22

Reid All About it

Austin McHenry, Crypto Practice Leader, U.S. Beyond the addition of health and safety standards, the format of effective live gatherings has shifted, whether to engage attendees better, connect with both remote viewers and on-site participants, or offer more memorable in-person experiences that will make attendees’ travel more worthwhile.

Revenue 40
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Association Brain Food: 3.24.23

Reid All About it

Host: UST Education Speaker: Austin Campbell, Manufacturing Analyst, The Liggett Group Wed 3/29 at 2 p.m. More info/register. Class topics: Reviewing Creative, Banner Ad Creative, Landing Page Creative, and Email Creative. 4 CAE credits for entire course. More info/register.

Revenue 233