Reid All About it

FEBRUARY 28, 2025

Hear about the themes for 2025, such as navigating AI strategy, the impact of data management, enabling member engagement, and understanding technology debt. Explore strategies to ensure your data evolves alongside your members, remains accurate and relevant, and works seamlessly across systems to meet members where they are.

DC 258

DC Education Arlington Case Study 258

Reid All About it

JULY 2, 2021

Planners on Purpose July Book Club: Engaging Virtual Meetings by John Chen. Your virtual meetings need to be dynamic, engaging, and just packed full of amazingness. Want to know what you need to do to engage in virtual meetings? Community Book Club: The Art of Gathering. Wed 7/7 at 8 p.m. More info/register.

Technology 370

Technology Strategy Education System 370

Reid All About it

DECEMBER 6, 2024

Boost your Brand – Write a Book! Building an Engaged Community: Lessons from ACCs Award-Winning Mobile App Learn how ACC leverages a mobile app to engage members year-round, foster community growth, and boost retention. Mon 12/9 at 8 a.m. More info/register.

Content 213

Content Strategy Revenue Education 213

Elevating Engagement

MAY 12, 2023

Talking to podcast hosts has become one of my new favorite things, and one of the questions that comes up often on-air or off is, “Why did you decide to write this book?” One of the most significant benefits of being a member, engaged members told me, was actually all the positive experiences they had throughout the journey.

Member Engagement 98

Member Engagement Project Innovation Strategy 98

Reid All About it

MAY 3, 2019

8 ways to read the books you wish you had time for. Mapping the Journey to Long-Term Member Engagement. Your members have high expectations, and a distinctive, original, and personal user experience is a requirement in today’s digital world. Leverage Data to Drive Member Engagement. Tue 5/7 at 2 p.m.

Tucson 262

Tucson Phoenix Products Member Engagement 262

Reid All About it

MAY 14, 2021

Last week, in-person social gatherings returned to my calendar, including my first book club dinner in more than a year. Learn how to identify good information, develop practices to gather great information moving forward, and leverage information for better member engagement and retention. More info/register. Host: Tasio.

Technology 341

Technology Strategy St. Louis Tips 341

.orgSource

OCTOBER 29, 2024

Personalized Member Engagement AI enables associations to create personalized member experiences that can dramatically improve satisfaction and retention. By analyzing member data—such as past interactions, preferences, and behaviors—AI tools can offer tailored recommendations, content, and services to individual members.

Tools 88

Tools Member Engagement Strategy Innovation 88

Smooth The Path

JANUARY 18, 2018

Buy a research report, now a book. Pretend you have a standard member question. Related: How the Association’s Technolgy Impacts Your Member’s Experience. New Member Engagement Study. The post Hidden Problems That Seriously Erode Member Engagement appeared first on Smooth The Path.

Member Engagement 74

Member Engagement Maine Resources Course 74

Smooth The Path

FEBRUARY 12, 2019

She often buys the research reports and sometimes purchases a book or two from the association’s bookstore. Because of her efforts a handful, or more, new members join each year. You can significantly increase member engagement with a Member Engagement Strategy. Are you interested?

Member Engagement 68

Member Engagement Strategy Newsletter Leadership 68

Reid All About it

JANUARY 26, 2024

Elevating New Member Engagement How well are your new members joining and engaging in your community? Learn about the neuroscience behind impactful first impressions, ways to welcome new members and foster a sense of safety and belonging, and designing a culture that elevates new member engagement in your community.

Survey 264

Survey Strategy Project Education 264

Reid All About it

NOVEMBER 10, 2023

Member app. Unlike social media, a mobile app serves as a centralized communication channel for your members. Bulletin describes how a member app enhances and fosters member engagement. Member Engagement is an Art and a Science. 1 CAE credit. 1 CAE credit. More info/register. . – More info/register.

Certificate 291

Certificate Price Tools Member Engagement 291

Reid All About it

APRIL 19, 2024

Bulletin describes how member apps help improve member engagement by providing centralized communication channels for members. Host: Association xChange (AXC) Speaker: James Hoeft, APR, Public Relations Society of America’s Ethics Committee member Wed 4/24 at 12 p.m. More info/register (ASAE members only).

Education 258

Education Social Media Content Strategy 258

.orgSource

NOVEMBER 5, 2024

Without reliable, organized, and well-governed data, AI cannot deliver the insights and efficiencies that promise to revolutionize member engagement, operations, and strategy. Whether it’s member demographics, event participation history, or engagement metrics, data feeds AI’s ability to learn and evolve.

System 88

System Guidelines Process Tools 88

Elevating Engagement

JANUARY 20, 2023

Two elements comprise member engagement. Members engage when there is value for them and when they have great experiences with or because of the association. My simple formula is Value + Experiences = Member Engagement. Let’s assume that value is the chicken and experiences are the egg.

Member Engagement 98

Member Engagement Member Experience Education Strategy 98

Reid All About it

SEPTEMBER 6, 2019

A clever hack for reading more books. Digital transformation of member engagement, data management, content curation, and your products and services are all worthy and needed opportunities to modernize, digitize and transmogrify, but what have you learned along the path? Blended Data – the Key to Member Engagement Scoring.

Chicago 37

Chicago LMS New York Member Engagement 37

Reid All About it

APRIL 10, 2020

Learn how to take events online in a way that is going to deliver high value, create an engaging experience, and preserve the outcomes you were seeking to achieve with your in-person conference. Hear about some major considerations for online engagement. Using Mobile to Keep Members Engaged During COVID-19.

North Carolina 74

North Carolina Content Montana Revenue 74

Association Success

AUGUST 15, 2017

To answer these questions, Amanda conducted 345 interviews with association members about new member engagement, publishing her findings in her e-book ; and she led a webinar with us about how to establish value in the new member experience.

Member Engagement 60

Member Engagement Member Experience Industry Process 60

Nimble AMS

MAY 5, 2023

I’ve joined two in 2023 alone. Content is still king and thought leaders showcasing their expertise by hosting podcasts or publishing a book, enables industry thought leaders to then enter the professional education space, directly competing with the bread and butter of many traditional associations. Know your competition. Download now

Strategy 120

Strategy Member Engagement Software Tips 120

Nimble AMS

JULY 22, 2022

Speak with your members, hear their stories, and amplify their voices to create engaging content. When you create ungated thought leadership content by elevating member stories and experiences, you’ll develop trust in your organization and boost member engagement. . Gated content.

Content 119

Content Marketing How To LMS 119

Reid All About it

OCTOBER 27, 2023

Host: Cecilia Sepp, CAE, CNP, principal and founder, Rogue Tulips Consulting Guests: Daniel Elacqua and Gwen Garrison, authors of the book, Unleashing the Power of BI Tue 10/31 at 11 a.m. – Read the book ( the author’s summary or an online review) and join us with a cup of coffee and your input on habits. More info/register.

LMS 264

LMS Leadership Strategy Recruiting 264

Reid All About it

MARCH 3, 2023

They explain how these AMS functions affect the member experience, how the AMS market is changing, and what you should look for in a new AMS. As for #3, it works too, but please don’t ask me to write your book, ha ha. Andy Crestodina, Orbit Media Studio ) Don’t you loathe the idea of banned books? More info/register.

Revenue 39

Revenue Tools Education Member Experience 39

Reid All About it

JANUARY 28, 2022

Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable Member Experience. The superman of silent auctions is going to lead a conversation alongside a few of his clients about how they revolutionized the silent auction experience. Fri 1/28 at 1 p.m. More info/register.

Newsletter 195

Newsletter Survey Software Process 195

Nimble AMS

MARCH 18, 2022

Since it’s built on the Salesforce CRM platform, Nimble AMS gives you a compete view of your members, allowing you to collect, track, manage, and report on the contacts and relationships in your membership base. Personalize member communications and offers. Anticipate member needs. Provide a great member experience.

Software 122

Software Membership Management Class Member Experience 122

Smooth The Path

SEPTEMBER 25, 2017

Becuase the decision that prospective members make does not neatly marry up to the association’s benefits. “Open the floodgates so I can receive your emails,” said no member ever. Few new members join for a research report, or a book, or for access to the site. But mostly this is not why they join.

Member Experience 92

Member Experience Member Engagement Education Report 92

Reid All About it

JULY 3, 2020

Forget White Fragility : here are ten books America should be reading about race. Learn how to take events online in a way that is going to deliver high value, create an engaging experience, and preserve the outcomes you were seeking to achieve with your in-person conference. Maximizing Member Engagement in the COVID-19 Era.

Montana 221

Montana Member Engagement Review North Carolina 221

Eric Lanke

FEBRUARY 19, 2018

This week I reviewed the free e-book, Fueling Exceptional New Member Experiences , from Amanda Kaiser at Kaiser Insights and the Smooth the Path blog. My favorite part was the section that talked about the importance of making a positive first impression with new members.

Review 145

Review Member Experience Conference Member Engagement 145

Smooth The Path

JANUARY 30, 2018

We want to provide an amazing member experience. Fortunately, I am booking conferences all over the US (maybe even in Canada) this year. The first is called Fueling Exceptional New Member Experiences. The second session is called Association Research Reveals the Stickiest New Member Engagement Programs.

Minneapolis 68

Minneapolis Minnesota Member Engagement California 68

Reid All About it

JULY 30, 2021

You’ll walk away with an action plan for writing a series of blogs or articles (that could even lead to a published book!). Presenter: Cathy Fyock, The Business Book Strategist. Your members primarily interact with your association using technology such as your website, LMS, AMS/CRM, and more. Host: Fridays@4. Mon 8/2 at 1 p.m.

Certificate 195

Certificate Newsletter Technology Strategy 195

Reid All About it

MAY 24, 2019

There’s a lot more to Appalachia than what you find in mainstream books and movies. Tue 5/28 at 12:30 p.m.* – Digital Badges for Associations: Using Micro-Credentials to Boost Member Engagement. The Road to Member Engagement Is Paved with Personalized Marketing. Small Staff Association Book Club.

DC 170

DC Washington Illinois Content 170

Reid All About it

DECEMBER 2, 2016

13 association management experts (including yours truly) make some predictions for 2017 in a new e-book from Aptify. Learn how modern website design elements can increase member engagement. Hear about strategies that help turn prospects into new members and ways to customize your website to fit the needs of your members.

San Jose 193

San Jose millennials Revenue Recruiting 193

Smooth The Path

APRIL 17, 2018

Fortunately, the research highlights tactics that will help more members engage with your emails. Show first-time readers (prospective and new members) that they do not want to ignore the association’s emails. Think 3-5 sentences and focus on having members take just one action. Make reading fun. Keep them short.

Member Engagement 110

Member Engagement Communications Process Products 110

Reid All About it

JUNE 16, 2023

You should also check out Sidecar’s online community dedicated to AI and Amith Nagarajan’s (Blue Cypress/Sidecar) new book, Ascend: Unlocking the Power of AI for Associations —I’m reading it now. Fri 6/16 at 4 p.m.* – Smart Brevity in the Association World (Book Discussion) The power of saying more with less.

Tools 195

Tools Project Revenue Metro 195

Reid All About it

JUNE 5, 2020

It turns out I already have more than a dozen of the suggested books in my Kindle, so they should keep me going for a while. He’s written a few books on the topic but the latest is The Second Founding: How the Civil War and Reconstruction Remade the Constitution. Hear about some major considerations for online engagement.

Innovation 273

Innovation Conference FAQ San Francisco 273

Smooth The Path

OCTOBER 10, 2019

Because we run overtime so often, I think we book our walking “appointments” less often than if we stuck to the hour. If new member engagement is top of mind for you, participate in the New Member Engagement Study today and get access to the onboarding habits of your peers. But time is always an issue.

Member Engagement 96

Member Engagement Content Survey Course 96

Smooth The Path

JANUARY 25, 2018

The same author wrote two books, but one book, I found to be more fun and more memorable. It is not that I want all of the world’s problems sugar-coated but, I could see myself wanting to meet the characters in A Gentleman in Moscow, and I did not feel that way about the other book. Was it the story? Or the characters?

Member Engagement 89

Member Engagement Member Experience How To 89

Reid All About it

FEBRUARY 10, 2023

The weekly list of free educational events and resources for the association community… Member engagement. Many of us are eagerly awaiting the release of Amanda Kaiser’s book, Elevating Engagement: Uncommon Strategies for Creating a Thriving Member Community , on February 14. Member recruitment.

Blended Learning 39

Blended Learning LMS Ohio Strategy 39

Reid All About it

JUNE 14, 2019

26 percent of American adults haven’t read even part of a book within the past year. I came upon a quote this weekend that sums up the state of reading in my house: “Every morning, I have woken up knowing that I will never run out of books to read. Tue 6/18 at 1 p.m.* – Enhancing the Member Experience with Data Analytics.

Fort Worth 170

Fort Worth Tips Dallas Social Media 170