Reid All About it

FEBRUARY 28, 2025

. – Spring Symposium: Empowering Change Through Data: Bringing Your Data to Life Data is the engine that drives transformative change and enables associations to create truly personalized member experiences. 1 CAE credit. Host: Jeff De Cagna, executive advisor, Foresight First Thu 3/6 at 2 p.m.

DC 258

DC Education Arlington Case Study 258

Reid All About it

JANUARY 31, 2025

Research data and experience highlight the barriers that hold back growth. Learn how to identify and overcome them as Tony Rossell discusses his new book of the same name. 5 Strategies For Driving Member Engagement in 2025 Many associations are challenged with engaging members on a consistent and ongoing basis.

Arlington 258

Arlington Revenue Education Social Media 258

Reid All About it

MAY 14, 2021

Last week, in-person social gatherings returned to my calendar, including my first book club dinner in more than a year. Katie Johnson, General Counsel and Chief Member Experience Officer, National Association of REALTORS®. 5 Ways to Enhance the Modern Member Experience. Event Talk Live: Booking the Best.

Technology 341

Technology Strategy St. Louis Tips 341

Nimble AMS

OCTOBER 15, 2019

These three should be on your priority list to ensure a great member experience. Failing to keep up with technology may cause your organization to fall behind in its ability to deliver a great member experience. Keeping up with member expectations. As your association grows and evolves, its needs change.

Member Experience 60

Member Experience Technology System Software 60

Reid All About it

DECEMBER 6, 2024

Boost your Brand – Write a Book! From transforming member experiences with AI, to streamlining complex systems, to fresh, new approaches to hybrid meetings, this session will spark ideas you can bring to your organization. Mon 12/9 at 8 a.m.

Content 213

Content Strategy Revenue Education 213

Reid All About it

FEBRUARY 7, 2025

Yeah, I said it and Im an introvert, so I get how tempting room service or a good book is when a reception or social outing is on the agenda. Using introversion as a crutch for avoiding people and discomfort is a path to weakness and softness, a losers life. But Im an adult who understands this: people are the whole point of life.

Chicago 275

Chicago Revenue Education Member Engagement 275

Higher Logic

AUGUST 15, 2017

The North Carolina Association of Certified Public Accountants (NCACPA) sends their volunteers an entire book. They’ve chosen the simple, yet inspirational Gratitude book, which is filled with quotes that resonate with volunteers. You can also spin this idea by sending more than just a card.

North Carolina 343

North Carolina Project Leadership Discount 343

Reid All About it

MAY 3, 2019

8 ways to read the books you wish you had time for. Leverage Data to Drive Member Engagement. Learn how to increase meeting attendance, boost revenue and lower marketing costs, maintain relevance with your members, and overall improve the member experience. I bet you didn’t even know I was gone. More info/register.

Tucson 262

Tucson Phoenix Products Member Engagement 262

Higher Logic

APRIL 4, 2019

I recently read Trevor Owens’ book, Designing Online Communities , which looks at the design process for web communities from a cross-disciplinary perspective. Don’t forget to check out Designing Online Communities , the book that inspired this post, and let me know what you think in the comments! How you communicate with them matters.

Communications 244

Communications Resources Process Strategy 244

Reid All About it

MARCH 3, 2023

They explain how these AMS functions affect the member experience, how the AMS market is changing, and what you should look for in a new AMS. As for #3, it works too, but please don’t ask me to write your book, ha ha. Andy Crestodina, Orbit Media Studio ) Don’t you loathe the idea of banned books? 1 CAE credit.

Revenue 39

Revenue Tools Education Member Experience 39

Reid All About it

APRIL 19, 2024

Host: Association xChange (AXC) Speaker: James Hoeft, APR, Public Relations Society of America’s Ethics Committee member Wed 4/24 at 12 p.m. CRVM Book Club: Soft Skills for a Big Impact Join a discussion of Soft Skills for a Big Impact by Renu Shorey. More info/register (ASAE members only). Wed 4/24 at 1 p.m.

Education 258

Education Social Media Content Strategy 258

Reid All About it

JANUARY 26, 2024

Hear about key trends concerning digital transformation and technology, event models, member experience personalization, and evolving membership models. ASAE Component Relations and Volunteer Management Book Club Join the ASAE CRVM Book Club to discuss The Four Agreements by Don Miguel Ruiz. More info/register.

Survey 264

Survey Strategy Project Education 264

.orgSource

NOVEMBER 5, 2024

Whether it’s member demographics, event participation history, or engagement metrics, data feeds AI’s ability to learn and evolve. Associations that have access to well-organized, accurate data will be able to use AI to: Personalize member experiences by analyzing behavior patterns.

System 88

System Guidelines Process Tools 88

Smooth The Path

MARCH 5, 2017

The key to solving this problem is engaging new members very early in their membership. I just published a new e-book with solutions for how to do exactly that. Related: Why new members actually join. Intentionally designing member experiences. How associations push new members away.

Member Experience 95

Member Experience Communications Strategy Association Value 95

EventMobi: Association Events

AUGUST 8, 2024

Whether it’s a classroom-style experience, a networking event, or a happy hour, it can be an excellent way to strengthen ties within the event sector. Book a Demo The post Build Engagement Through Better Local Chapter Meetings appeared first on EventMobi.

Maine 262

Maine Education Report Technology 262

Eric Lanke

FEBRUARY 19, 2018

This week I reviewed the free e-book, Fueling Exceptional New Member Experiences , from Amanda Kaiser at Kaiser Insights and the Smooth the Path blog. My favorite part was the section that talked about the importance of making a positive first impression with new members.

Review 145

Review Member Experience Conference Member Engagement 145

Reid All About it

OCTOBER 27, 2023

Host: Cecilia Sepp, CAE, CNP, principal and founder, Rogue Tulips Consulting Guests: Daniel Elacqua and Gwen Garrison, authors of the book, Unleashing the Power of BI Tue 10/31 at 11 a.m. – Read the book ( the author’s summary or an online review) and join us with a cup of coffee and your input on habits. More info/register.

LMS 264

LMS Leadership Strategy Recruitment 264

Reid All About it

JUNE 23, 2023

Oliver Burkeman ) Every self-help book boiled down to 11 simple rules. ASAE Component Relations and Volunteer Management (CRVM) Book Club The Q2 CRVM Book Club selection is The Art of Gathering: How We Meet and Why It Matters by Priya Parker. Renew: Is Your Member Renewal Journey Magical or Miserable? 1 CAE credit.

Metro 195

Metro Strategy Technology Resources 195

Reid All About it

JUNE 30, 2023

. – Ascend Author Talk: A Conversation with Amith Nagarajan (Washington DC) Let’s get together to talk about AI for Associations specifically through the lens of Amith Nagarajan’s new book, Ascend: Unlocking the Power of AI for Associations? Location: Washington DC. More info/register. Location: Chicago IL. More info/register.

Chicago 207

Chicago Education Revenue Newsletter 207

Elevating Engagement

JANUARY 20, 2023

People will be far more willing to engage when they feel the community or organization is friendly , warm , kind , open , and generous (replace my adjectives with the optimal words for your special members). Experiences warm new members up so they can begin to perceive the value you have to offer them.

Member Engagement 98

Member Engagement Member Experience Education Strategy 98

Nimble AMS

MARCH 18, 2022

Since it’s built on the Salesforce CRM platform, Nimble AMS gives you a compete view of your members, allowing you to collect, track, manage, and report on the contacts and relationships in your membership base. Personalize member communications and offers. Anticipate member needs. Provide a great member experience.

Software 120

Software Membership Management Class Member Experience 120

Reid All About it

JUNE 16, 2023

You should also check out Sidecar’s online community dedicated to AI and Amith Nagarajan’s (Blue Cypress/Sidecar) new book, Ascend: Unlocking the Power of AI for Associations —I’m reading it now. Fri 6/16 at 4 p.m.* – Smart Brevity in the Association World (Book Discussion) The power of saying more with less. 1 CAE credit.

Tools 195

Tools Project Revenue Metro 195

Higher Logic

NOVEMBER 14, 2018

Member onboarding campaigns are popular for good reason – they set expectations for members, create a warm and fuzzy feeling, and pave the way for a great member experience. Releasing a new book? Identify members who have bought courses, attended events, or visited pages on your websites related to the content.

Marketing 197

Marketing Illinois Florida Examples 197

Reid All About it

JANUARY 28, 2022

Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable Member Experience. The superman of silent auctions is going to lead a conversation alongside a few of his clients about how they revolutionized the silent auction experience. Fri 1/28 at 1 p.m. More info/register.

Newsletter 195

Newsletter Survey Software Process 195

Smooth The Path

JULY 18, 2017

Why do people go to conferences even though online learning and books are a better deal? For the experience. These are all reasons to go to a conference rather than buy a book or take an online class. But sometimes members do not feel like they can network. So why not buy a book for $15? Because of relationships.

Conference 114

Conference Course Class Price 114

Reid All About it

AUGUST 12, 2022

They explain how these factors affect the member experience, how the AMS market is changing and what you should look for in a new AMS. Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead (Book Club Discussion). Future-proofing. Fri 8/12 at 4 p.m.

Software 41

Software System Technology New York 41

WBT Systems

AUGUST 15, 2017

Provide advanced level programs for executives or 101 courses for affiliate/associate members. Experiment with new ways of delivering popular content. Self-published authors have become millionaires by giving away the first book in a series for free because readers will come back and pay for subsequent books.

Education 155

Education Marketing Class Mooc 155

.orgSource

OCTOBER 29, 2024

Personalized Member Engagement AI enables associations to create personalized member experiences that can dramatically improve satisfaction and retention. By analyzing member data—such as past interactions, preferences, and behaviors—AI tools can offer tailored recommendations, content, and services to individual members.

Tools 88

Tools Member Engagement Strategy Innovation 88

Associations Now

APRIL 18, 2019

Also: small tech changes that drive a compelling member experience. Tech Tweaks to Improve the Member Experience. Yes, data from technology solutions can improve the member experience. If you’re running a Facebook page and not getting your fans on your email list, you’re missing an opportunity.

Member Experience 102

Member Experience Social Media Strategy Marketing 102

Associations Now

JULY 20, 2023

Read on for some book recommendations from your colleagues. Kristen Rayner Program and Marketing Manager, Member Experience Aircraft Owners and Pilots Association Think Again: The Power of Knowing What You Don’t Know by Adam Grant. Summer is a great time to recharge your creative thinking, and this book will help you do that.

North Carolina 98

North Carolina Member Experience Education Technology 98

Smooth The Path

SEPTEMBER 25, 2017

Becuase the decision that prospective members make does not neatly marry up to the association’s benefits. “Open the floodgates so I can receive your emails,” said no member ever. Few new members join for a research report, or a book, or for access to the site. But mostly this is not why they join.

Member Experience 92

Member Experience Member Engagement Education Report 92

Reid All About it

NOVEMBER 10, 2023

. – The Future Is Now: AI and Automation in Association Software Explore how artificial intelligence and automation are changing the way association professionals work, strengthening engagement, and enhancing member experience. More info/register. How to Create and Maintain a Technology Roadmap Do you have a technology roadmap?

Certificate 291

Certificate Price Tools Member Engagement 291

Reid All About it

DECEMBER 2, 2016

13 association management experts (including yours truly) make some predictions for 2017 in a new e-book from Aptify. Leverage your AMS data to customize your members’ experience online, ensuring they log in more often, read your content and register for that next big event. Professional Development (PD) Book Club.

San Jose 193

San Jose millennials Revenue Recruitment 193

Nimble AMS

JULY 22, 2022

If you only use ungated content, you can’t capture leads and track potential members who might wish to join your association. Gated content, like white papers, e-books, templates, or webinars, is hidden behind a form fill-out. The bottom line is you’ll need to diversify your content offerings to provide additional value. .

Content 117

Content Marketing How To LMS 117

Reid All About it

APRIL 10, 2020

The Membership Economy” author Robbie Kellman Baxter is back with a new book, “The Forever Transaction,” in which she draws out a blueprint for member-based organizations and how they can create and grow with long-term relationships with their customers. Thu 4/16 at 11 a.m. Thu 4/16 at 2 p.m. Thu 4/16 at 4 p.m. CAE credit.

North Carolina 74

North Carolina Content Montana Revenue 74

Reid All About it

JULY 30, 2021

You’ll walk away with an action plan for writing a series of blogs or articles (that could even lead to a published book!). Presenter: Cathy Fyock, The Business Book Strategist. Your members primarily interact with your association using technology such as your website, LMS, AMS/CRM, and more. Host: Fridays@4. Mon 8/2 at 1 p.m.

Certificate 195

Certificate Newsletter Technology Strategy 195

Reid All About it

SEPTEMBER 6, 2019

A clever hack for reading more books. Learn how to leverage chapters as a channel to reach new audiences; tap into (and boost) chapters’ unique ability to provide community and optimize the member experience; and leverage chapter experiences to drive community influencers. Small Staff Association Book Group.

Chicago 37

Chicago LMS New York Member Engagement 37