Reid All About it

APRIL 10, 2020

Ami Bera, member of Congress representing Sacramento County, California. Stephanie Murphy, member of Congress representing Orlando, Florida. Tenenbaum, Esq., managing partner, Tenenbaum Law Group PLLC. Mary Kate Cunningham, CAE, vice president for public policy, ASAE: The Center for Association Leadership. Tue 4/14 at 7 a.m.

North Carolina 74

North Carolina Content Montana Revenue 74

Reid All About it

JULY 22, 2022

Michele Champion, California Association of Marriage and Family Therapists. Session instructor: Todd Unger, Chief Experience Officer, SVP Marketing & Member Experience, American Medical Association. 5 Tips to Deliver a Better Member Experience: How to Present Your Member Benefits for Max Engagement.

Price 44

Price Technology Strategy Software 44

Delcor

FEBRUARY 7, 2022

New privacy regulations, such as the EU’s GDPR and the California Consumer Privacy Act (and more to come ). For example, the AMS, website, and marketing automation software must share data that helps staff understand member needs and interests. Increase in data breaches due to cyberattacks. What’s in Your Association’s IT Bag?

Project 105

Project Technology Strategy Process 105

Reid All About it

DECEMBER 1, 2023

Host: Fonteva Speakers: Tej Baath, Associate Executive Director, Marketing, Membership, and Technology, California Lawyers Association Jamie Beaulieu, CAE, Senior Vice President, Executive Education & CEO Programs, American Bankers Association Mary Byers, CAE, CSP, Owner, Mary Byers, Inc., 1 CAE credit. More info/register.

Strategy 275

Strategy Technology Arlington Education 275

Reid All About it

JULY 21, 2023

The Future of Digital Communication Management Explore ways your association can leverage new technologies like AI to enhance overall member experience, optimize communications across multiple platforms, and ultimately increase revenue. 1 CAE credit. More info/register. More info/register. 1 CAE credit.

Atlanta 195

Atlanta millennials Price Technology 195

Association Adviser

FEBRUARY 26, 2018

The client was looking for someone to run their publishing business in southern California. I told them, “No way am I moving to California from Wisconsin!” Despite best intentions, giving chapters local control to carry out our mission doesn’t always yield an even member experience.

Boston 66

Boston California Iowa New Jersey 66

Association Adviser

MARCH 19, 2013

Associations must adapt to shifting demographics, new communication platforms and changing member preferences. High performing associations anticipate member needs before the member has to ask. As technology becomes more pervasive, don’t forget the personal side of the member experience. Michelle Mason, ASQ.

New York City 60

New York City California New York Video 60

Associations Now

SEPTEMBER 23, 2015

Every association staffer who interacts with members influences the member experience. No, associations aren’t retailers, but, as Pink suggested, every association staff person who interacts with members, even minimally, influences the member experience.

Pennsylvania 40

Pennsylvania Dallas California Products 40

Associations Now

JANUARY 27, 2016

In an article she coauthored for the California Society of Association Executives in 2011 [PDF], Silverman outlined seven types of stories, ranging from “Founding” stories to “Memorable Member Experience” stories to “What We Stand For” stories.

How To 40

How To Social Media California Member Experience 40

Association Adviser

JULY 28, 2016

After successfully introducing webinars five years ago, WHCA more recently started on-site personalized education programs for members, which allows them to learn new techniques on equipment they’re familiar with and not leave their facilities short-staffed like they would if they traveled off-site for training. million and $5.8

millennials 60

millennials Arizona Certificate Atlanta 60

Association Adviser

JUNE 30, 2016

Personally, association leaders have told me about newly created titles such as “VP of member value,” “director of member experience” and “chief imagineering officer.” ” Importance of tech training for all age members. Associations are a logical place to look for career and professional resources.”

Tennessee 61

Tennessee Certificate Georgia Class 61

Association Adviser

AUGUST 27, 2013

Sandra Girarde , executive director of the small but resourceful California Association for the Education of Young Children , may have summed it up best: “Whatever solution you choose, don’t take the cheap route. It will only come back to bite you in the long-run,” she said. .

North Carolina 60

North Carolina Innovation millennials Technology 60

Reid All About it

JULY 15, 2022

Michele Champion, California Association of Marriage and Family Therapists (CAMFT). Session instructor: Todd Unger, Chief Experience Officer, SVP Marketing & Member Experience, American Medical Association. Learn how to change the conversation with your leaders. 1 CAE credit. More info/register. Wed 7/27 at 2 p.m.

Technology 39

Technology Course Education Marketing 39

Nimble AMS

DECEMBER 26, 2019

For example, you can start by setting up chatbots, a simple form of AI technology, to do things like automate aspects of member service, such as answering/assisting with common questions or renewing a membership to provide immediate response 24/7 and free up staff time for other projects. A focus on data privacy. Explore Nimble AMS.

Technology 78

Technology Innovation California Examples 78