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This hypothetical scenario illustrates an important truth for all associations operating in the modern age: Your website is a critical tool that must meet your current and potential members expectations in order to keep your community healthy and experience long-term organizational success. Explore our top tips below.
Earn up to 5 CAE credits by taking the SEO for Associations Certificate Course. Host: Member Lounge Speaker: Farhad Khan, CEO & Membership Strategist, Member Lounge Thu 2/13 at 3 p.m. Membership Management: How to Boost Engagement and Retention Whats the cost of losing a single member? Association SEO course.
Author: Daria Knupp Its no secret that keeping existing members engaged is more cost-effective than constantly acquiring new ones. Well-planned events create opportunities for members to connect, learn, and find value in their membership, making them more likely to stay involved long-term.
Somebody at the TSA figured out how to transform a potentially terrifying experience for little kids into an adventure of intrigue and excitement. And those stickers only cost the TSA a few cents each. What bits of your memberexperience feel like drudgery for members? Related: Hearing every member’s voice.
Looking to personalize and target your email communications strategy to different member segments? The goal: If your organization offers certifications, continued education, or trainings as membership benefits, your leadership may want to boost involvement in these areas to grow non-dues revenue. Growing Non-Dues Revenue.
Based on my experience, I can’t imagine my GPA would have been lower if I had been admitted after submitting the first set of SAT scores. Some professionals feel the same way about certification exams. I remember talking to a professional who recently obtained a certification that everyone said was extremely difficult to get.
They go into detail on the items that belong on your list: reporting, security, API, technology partners, access control, cost of ownership, vendor stability, and the ability to expand software capabilities as your needs change. Day One Agency suggests not believing the headlines about Gen Z. 1 CAE credit. . 1 CAE credit.
Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Content is key to marketing and sales success across the entire member lifecycle from prospect to paying member to actively engaged volunteer and leader. Guest: Michael Butera, President and CEO, Association ActiVision.
We’ve found that there are many considerations that go into pricing eLearning courses, from the cost of creating a course to the value it provides. However, if you’re just starting out, you’ll have to take a deeper dive into the costs and perceived value of your courses to set pricing. Subject Matter Experts. Developers.
Discover the benefits of adopting a modern AMS that updates routinely, with no additional cost to customers. The benefits of continuous up dates and w hat can happen if you don’t up grade your AMS The financial value of continuous software upgrades is high. Learn more
A low-cost, low-effort way to connect members… from association CEO Lindsay Currie, CAE. Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Creating an Equitable User Experience through Digital Culture. Sheri Sesay-Tuffour, CAE, CEO, Pediatric Nursing Certification Board.
Association Brain Food readers can earn up to 10 CAE credits with Chris Gloede’s popular live 10-week Association Academy Member Growth Certificate Course for only $499 with Brain Food promo code ACADEMY (a $50 discount). Do You Trust Your Member Data? Learn how data silos alienate members and how to fix them.
An effective way to address these challenges is for your staff to focus more of their efforts on those areas that are most important to today’s members, including individual benefits such as training and certifications, and industry-focused benefits such as industry news and information, advocacy, and raising awareness. .
WBT Systems shares several association examples of self-assessment tools and programs for choosing a career path or course of study, preparing for a certification exam, or improving business practices and policies. Self-assessments reveal where you need to improve your skills and what you need to learn. Subscriptions. More info/register.
Here’s how Nimble AMS can empower your medical professionals and advance your impact in healthcare: Member management. Efficiently track and organize complex membership structures and boost member engagement. Enhance member continuing education by managing certification and accreditation programs. E-commerce.
Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Creating a virtual learning experience that can replicate the benefits of in-person instruction will become a more pressing priority for education professionals. 5 Ways to Enhance the Modern MemberExperience.
TIP: This approach also saves dollars because there’s no added charge for upgrades, so the total cost of ownership is lower than other solutions. In today’s evolving world, i t’s increasingly important to automate as many manual processes as possible so your staff has more time to create a great memberexperience. ?. Learn more.
And often they can offer their services for little or no cost to you. Learn about the economic aspects of practice test preparation, examining costs, market trends, and the impact of technological advancements. How Well Do You Know Your Members? Challenge your understanding of your association’s members.
Your AMS isn’t integrated with other systems so staff and leaders can’t access the data and reports they need to understand member/customers and make decisions. You can’t use the AMS to track member engagement—volunteering, events, certification/education and purchases. 4: Research Potential Solutions. 5: Gather Success Stories.
Host: Council for Certification in Volunteer Administration Wed 10/11 at 2 p.m. – Hear how to reduce costs across your events program. This interactive experience will give you actionable ideas, fresh insights, and inspiration to apply immediately. More info/register. 1 CMP credit. Location: Alexandria VA. More info/register.
It’s a bustling organization that has exploded in growth over five years, with over 4,000 members worldwide. This incredible growth brought with it new questions for how to elevate the memberexperience and offer a more cohesive space for learning and expanding the field. Added over 1,200 new members in the last six months.
That’s on us, says Jay Cost at The Dispatch. Host: Certification Network Group Speakers: Alyssa Rulf Fountain, Ph.D., The Data Bunch: The Hidden Costs of Dirty Data: How Clean Up Can Transform Your Organization Find out about the hidden costs of dirty data and assess its impact on your organization. More info/register.
With the ever-rising cost of higher education, your association must embrace the new trend of outcomes-based education , such as training and certifications necessary for young graduates’ personal and professional goals. Career centers naturally attract new members, drive website traffic, and even boost non-dues revenue. .
Using a Competency Model to Ensure Minimal Competency when Recertifying Certification Holders Learn when and why to implement a competency framework, drawing from a recent successful implementation for the Medical-Surgical Nursing Certification Board (MSNCB), complete with results to validate success. More info/register. 1 CAE credit.
Remember, investing in new technology not only brings benefits to your organizational operations , but it improves the memberexperience. According to the Community Brands Study, there’s a direct correlation between innovative technology and member satisfaction. Therefore, having a flexible IT budget is key.
Members need certifications and certificate programs to advance in their careers, and associations need the non-dues revenue those programs provide, says MemberSuite. New member engagement programs work , and they don’t have to be big or expensive,” says Lisa Vivinetto in an Association Success article. 1 CMP credit.
Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Presenter: Todd Unger, Chief Experience Officer, SVP Marketing & MemberExperience, American Medical Association. Guest: Michael Butera, President & CEO, Association ActiVision. Tue 3/8 at 11 a.m. – Can They Do It?
WBT shares the strategies and tactics resulting in a 693% increase in certificates for TRA in a competitive compliance training market. MemberSuite looked at five essential member and market needs and came up with a slew of revenue-generating solutions , many of which are probably valuable for your members and market too.
Memberexperience. Amanda Kaiser says memberexperience must be the new blueprint for engagement. What stands out in the 33 research studies she’s conducted is how much members not just think but also feel about their membership. What has Changed about the MemberExperience? Host: Fridays@4.
They explain how these factors affect the memberexperience, how the AMS market is changing and what you should look for in a new AMS. Navigating rising AV costs for events. Future-proofing. Chris Vaughan at Sequence Consulting shares ten strategies for preparing your association for the future. Nia Delmast, Cimatri ).
You can’t deliver a great memberexperience without great staff. For example, Salesforce offers certifications and free training. When IT can focus on other initiatives, not just upgrades, patches, and hardware replacement, they deliver more strategic value to your organization and, ultimately, your members.
Every memberexperience with your brand is a plus or a minus. As you investigate strategies to incorporate AI and other new technology into customer experience, it’s important to keep delight at the center of that relationship. Educational experiences must be transformational. There is no neutral. billion this year.
Membership management software is designed to communicate with members, track member engagement, manage payments, and deliver member benefits. This technology allows busy association staff to provide the best memberexperiences possible without spending excessive time and effort on the program.
One way to address these challenges is to focus on the return on member value from your programs. The study also indicates that to keep members around long-term, it’s important to show members that you understand their needs. Members in the study say the importance of their organization has grown. For example: .
I know you want to boost your revenue , but you don’t want to turn off prospective and renewing members by raising the cost of dues. We’ll help you deliver a great memberexperience and increase revenue through an online store, a job board, online learning courses, and more. I’ll help you delight your members.
The memberexperience. Too much has changed in our world to keep assuming the memberexperience you provided pre-pandemic is the experience your members and prospective members want, need, and expect now. MemberSuite suggests how to reevaluate the memberexperience and apply what you learn.
Innovation today is moving at light speed and to deliver a world class memberexperience your association needs to be able to leverage a strong platform to take you there. When an organization offers professional certifications, the amount of business rules required to complete the process can be staggering. More info/register.
If your association is going to deliver a modern memberexperience, it needs to be running the latest and greatest software. For years, organizations have struggled with the costs and risks involved with upgrading their AMS. Wouldn’t you prefer software with lower costs, higher quality, and the latest in technology?
Without a basic knowledge of APIs, you could also cost your association a lot of time and money. Trade show costs. Danica Tormohlen at the Trade Show News Network writes about The Exhibitor Advocate’s 2022 Material Handling and Labor Study , which provides benchmarks for trade show labor and materials handling costs in 16 cities.
However, 51% of association members identified training opportunities and certifications and credentials as their top member benefits. Highlighting sponsorships creates more visibility for your sponsors and allows added exposure to your membership base. Best of all, it does not cost your association anything.
Selecting the Right Convention City Based on Costs, Safety and More Get an exclusive, behind-the-scenes look at the data for the 2023 Convention Cities Index, the all-in-one resource to help planners of large events evaluate top cities that are ideally suited to hosting large conventions. . More info/register. Find out which 25 U.S.
Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Dirty Data: Understanding the Hidden Costs for Associations—and How to Prepare for a Clean-up Effort. How to (Really) Engage Members for Short-Term Success & Long-Term Survival. Guest: Fern Carbonell. Mon 7/12 at 2 p.m.
Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. They’ll discuss meals, getting in and out of show floors and meeting rooms, and what the cost structure will look like for all the precautions that will be put into place. A new episode is posted every Monday by 1 p.m. Tue 6/9 at 10 a.m.
If a significant portion of your members renew each year, then you have solid member retention rates. Why does member retention matter? It’s one of the most cost-effective ways for your organization to grow and succeed! Acquiring new members comes with upfront costs, especially those tied to marketing.
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