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As associations learn to create and curate wonderful memberexperiences, some will find they might need to warm up their tone. For example, members say that some organizations’ super polished and professional tone is a bit stuffy and even off-putting. Prediction 3: Associations will defy definitions.
According to the Member Engagement and Loyalty Study , the top three reasons someone will join an association are: Job Opportunities. Certification/Continuing Education. And while 70% of members say job opportunities are an important benefit, only 27% of members say their organization is doing very well delivering on job opportunities.
Insights from this data can help your entire organization make more informed decisions, streamline your operations , anticipate future organizational and member needs, and deliver a better overall memberexperience. But you must be able to put your data to use. . What it takes to be a data-driven organization. Fundraising .
A learning organization is one “that facilitates the learning of its members and continuously transforms itself” According to this definition , this type of organization is more responsive to external pressures, has a faster pace of change within the organization, and is better able to innovate and remain competitive.
WBT shares ideas for using what you learn during reboarding to better serve members. Ellipsis Partners and Achurch Consulting have been burning the midnight oil on a virtual events ebook that’s definitely worth checking out. Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman.
The spring cohort for their Association Facilitator Certificate Course begins on March 11. Hear about key trends concerning digital transformation and technology, event models, memberexperience personalization, and evolving membership models. If it intrigues you, check it out—12 CAE credits too. More info/register.
Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Learn about the key skills required to move ahead and bring the team with you: how to help your people and yourself navigate this stressful time, the definition of “anticipatory grief,” and opportunities to chart the future. CAE credit.
However, 51% of association members identified training opportunities and certifications and credentials as their top member benefits. With this research in mind, there is a definite opportunity for associations to increase non-dues revenue with continuing education programs. Can your current LMS deliver?
ChatGPT can definitely help professionals with tasks, but its output still requires a human touch. Renew: Is Your Member Renewal Journey Magical or Miserable? Learn how to draw insights from your data, use personalization and automation to create a compelling, cohesive and frictionless memberexperience through the renewal process.
Every memberexperience with your brand is a plus or a minus. As you investigate strategies to incorporate AI and other new technology into customer experience, it’s important to keep delight at the center of that relationship. Educational experiences must be transformational. Gartner provides this definition.
. – Accessibility and Event Technology: A Beginner’s Guide Webinar As an event organizer, you can expand your attendee base, create richer customer connections, and drive your business goals further by creating an accessibility friendly experience for your events. 1 CMP credit. . – 1 CAE credit. More info/register. More info/register.
Definitely be picky! An exceptional user experience for learners and admin (aka, you!). Equally important is the user experience for you, the administrator! A great LMS makes it easy to manage content, learner profiles, certificates, etc. The ability to differentiate between members and non-members.
Going by that definition, I’d say the association world definitely has something to worry about. Continuing education --I am no expert in continuing education, but I know enough to know that some professions require a certain number of CE hours per year or other term to maintain certification or other professional credentials.
However, for association professionals not well-acquainted with the technical side of their membership’s operations, this definition might sound a bit confusing. Certificates, event tickets, and receipts can all be automated to maximize your member communications. This automation can also be used beyond just emails.
Community engagement tools: Enhance member participation and engagement. Mobile app: Look for a platform that offers a white label mobile app to enhance your memberexperience. MemberClicks Serving associations and organizations, MemberClicks aims to streamline operations and improve memberexperiences.
Near the end of the week, I met one of the Burning Man co-founders who stopped by our camp to give a certificate to our founder David Miles, aka the “ Godfather of Skating ,” awarding us “Best Theme Camp” for 2018. Like life itself, the nature of the event is transitory, making each fleeting moment ever so worthy of exploring and celebrating.
Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Hear about the definition and core elements of a hybrid event, how to navigate common hybrid event challenges, and best practices for high levels of virtual and in-person attendee engagement. Tue 6/9 at 10 a.m. SURGE Connect.
Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Join us live for an in-depth discussion designed to challenge and deepen your understanding of hybrid events, and think outside-the-box using a unique definition of hybrid events. Guest: Serena Gay. Tue 3/30 from 9 a.m. to 4 p.m. –
Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Improve Your MemberExperience with Smart Data Management. Looking to take your database to the next level, create greater connectively between your data, create insightful reports and improve the user experience for your members?
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