Thinking of a Tech-Minded Benefit? Put Utility First
Associations Now
MARCH 23, 2020
Maybe they look like apps designed around certification. There’s a general concept at play, something called “brand utility,” which plays off the idea that assisting consumers in a noncommercial context is often a better form of marketing than simply trying to sell them something. Bettina Cornwell told Forbes in 2018.
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