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APRIL 2, 2021

By participating in Association Adviser’s annual Association Communications Benchmarking Survey , you can help yourself and others benchmark member communication challenges and improvements—and you’ll get the first look at the report this summer. Presenter: Lee Gimpel, Founder, Better Meetings. Future conference attendance.

Revenue 335

Revenue Conference Education Resources 335

Smooth The Path

JANUARY 18, 2022

When might your members experience fear? The minutes before a training or certification course (the fear of not knowing enough already). Preparing to present a session (the fear of the presentation not being worthwhile). When they first join (the fear of making the wrong decision).

Member Experience 78

Member Experience Certificate Course Conference 78

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JULY 2, 2021

Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Presenters: Christin Berry, VP of Business Analytics & Data Services, ASAE. Presenter: Susan Borke. It is used to drive marketing campaigns, anchor sales conversations, and fuel the member experience. Host: ASAE.

Technology 370

Technology Strategy Education System 370

MemberClicks

NOVEMBER 15, 2024

When it comes to member experience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.

Member Experience 94

Member Experience How To Membership Management Survey 94

Smooth The Path

MAY 2, 2019

Some professionals feel the same way about certification exams. They wonder how valid the exam is if it: Opposes all of your real-world experience or, only covers material in the book or prep-course and experience is an actual detriment. Presents a perfect view of what should happen but, usually doesn’t happen.

Certificate 74

Certificate Course Cost Process 74

Association Analytics

APRIL 1, 2024

Most associations don’t have an easy way to measure member engagement across all their different systems and touch points. And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results.

Member Engagement 210

Member Engagement Strategy Certificate Survey 210

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APRIL 10, 2020

Find out how to design for virtual-first experiences, satisfy the desire to network, and keep your members engaged. Presenters: Graham Harvey, Chief Strategy Officer, Matchbox Virtual Media. Presenters: Lindsay Gross, Director of Facilitation Services, Event Garde. Presenters: Beth Arritt, Staff VP Marketing, AAAE.

North Carolina 74

North Carolina Content Montana Revenue 74

Reid All About it

FEBRUARY 28, 2025

From sponsorship and advertising, to sponsored content, educational programs, certification, and strategic partnerships, uncover untapped avenues that can drive revenue growth and ensure the resilience of your association in an ever-changing landscape. Learn about strategies for leveraging non-dues revenue opportunities strategically.

DC 258

DC Education Arlington Case Study 258

Higher Logic

MAY 29, 2020

If so, secure a copy of the strategic plan, and use it as the guide for your presentation. Looking to personalize and target your email communications strategy to different member segments? Give members a place to learn and find the right content. Check out our worksheet, Top 5 Automated Campaigns for Associations.

Social Media 254

Social Media Member Engagement Tools Revenue 254

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AUGUST 6, 2021

More info/register – possible fee for MPI non-members. Presenter: Jessie States, CMP, CMM, Director, MPI Academy, Meeting Professionals International. Presenters: Kristine Metter, MS, CAE, founder, Crystal Lake Partners. Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman.

Revenue 195

Revenue Certificate Oklahoma City Strategy 195

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JULY 30, 2021

A powerful new approach to changing someone’s mind—useful for system implementation, process improvement, presenting a business case for technology, etc. How the Healthcare Financial Management Association’s podcast engages members, supports DEI initiatives and attract sponsors while maintaining integrity. Quick hits . Host: Cimatri.

Certificate 195

Certificate Newsletter Technology Strategy 195

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NOVEMBER 10, 2023

. – Let’s Continue the DE&I Conversation The conversation around DE&I is an important one for the credentialing industry and our panel of certification professionals wants to help you continue that conversation. Host: Council for Certification in Volunteer Administration Wed 11/15 at 1 p.m. s DE&I committee.

Certificate 291

Certificate Price Tools Member Engagement 291

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DECEMBER 7, 2018

Members need certifications and certificate programs to advance in their careers, and associations need the non-dues revenue those programs provide, says MemberSuite. New member engagement programs work , and they don’t have to be big or expensive,” says Lisa Vivinetto in an Association Success article. Host: TechSoup.

Washington 186

Washington DC Tips Library 186

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NOVEMBER 8, 2019

The weekly list of free educational events and resources for the association community… The digitalNow 2020 call for presentations is open. Presenters: Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Presenters: Jennifer Prozinski, Partner, Venable LLP.

Social Media 39

Social Media Revenue Washington DC 39

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JANUARY 28, 2022

Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable Member Experience. The superman of silent auctions is going to lead a conversation alongside a few of his clients about how they revolutionized the silent auction experience. Presenter: Tony Rissley, Expo Auctions.

Newsletter 195

Newsletter Survey Software Process 195

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APRIL 17, 2020

.* – Challenges and Opportunities with Online Presenting and Teaching: A Question and Answer Webinar. Many educators have had to adapt to digital and online presenting and teaching, with little if any time to prepare. Presenter: Lawrence Sherman, FACEHP, CHCP, President of Meducate Global, LLC. Presenters: Lori M.

North Carolina 44

North Carolina Revenue Montana Content 44

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MARCH 4, 2022

Presenter: Janelle Spratley, HR Generalist. Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Presenters: Teri Carden, founder of ReviewMyAMS. Presenters: Julie Duncan, Association Practice Leader, and Wade Tetsuka, CPA, President, UST. More info/register. Host: Fridays@4.

Certificate 195

Certificate Class Content Committee 195

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MAY 29, 2020

Presenter: Tim Schurr, Schurr Success, Inc. Hear how two associations responded to 2020 challenges by looking at member data in fresh new ways. Presenters: Danielle Deane, Membership Manager, American Institute of Aeronautics and Astronautics. Presenters: Graham Harvey, Chief Strategy Officer, Matchbox Virtual Media.

San Diego 259

San Diego Strategy Conference eBook 259

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JANUARY 14, 2022

Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. More info/register (possible fee for MPI non-members). Presenter: Joshua Grimes, Esq., Presenter: Mike Canniff, CEO, PyanGo. What the Great Resignation Means for Your Certification Program in 2022 and Beyond.

Technology 195

Technology Certificate Revenue Team 195

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NOVEMBER 1, 2024

. – Member Value, Non-Dues Revenue, and New Association Business Models The association business model is under assault: a tough economy has taken its toll on membership revenues, younger prospective members are “nibblers” not joiners, and convention revenues are no longer reliable. Host: Impexium Thu 11/7 at 1 p.m. –

Revenue 258

Revenue Education Arlington Committee 258

NXUnite

MARCH 18, 2024

To build a thriving membership program , your association must evolve and find innovative ways to engage members continuously. Learning management software (LMS) emerges as a powerful tool that not only streamlines administrative tasks but also enhances member experiences through personalized learning opportunities.

Software 130

Software LMS Library Certificate 130

Higher Logic

MAY 9, 2017

Develop your association’s eLearning and professional development paths to give members clear instructions on which material to consume first as well as which courses to take, in which order, to gain skills that employers want. For example, an Excel learning path may end in an Excel certification that takes five courses to complete.

Learning Management System 220

Learning Management System System LMS Software 220

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FEBRUARY 25, 2022

WBT shares the strategies and tactics resulting in a 693% increase in certificates for TRA in a competitive compliance training market. MemberSuite looked at five essential member and market needs and came up with a slew of revenue-generating solutions , many of which are probably valuable for your members and market too.

Revenue 40

Revenue Analysis Strategy Technology 40

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JULY 5, 2019

Hear about the ROI on a DES certification, what types of job responsibilities pursue a DES, and how a DES can elevate your career and skill set. Presenter: Leslie Wingler, PCMA, Education Manager. Presenters: Carrie Hane, author of Designing Connected Content: Plan and Model Digital Products for Today and Tomorrow. Host: PCMA.

North Carolina 34

North Carolina Chicago Washington Handbook 34

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JULY 19, 2019

Presenters: Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Presenters: Brandy Keller, Director of Product Management and Product Marketing, Community Brands – MIP Fund Accounting. Presenter: Steven Wittenberg, Solutions Manager, Higher Logic. or subscribe for updates.

Arlington 34

Arlington DC Washington LMS 34

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JUNE 5, 2020

I’ve also started watching this PBS documentary series, Reconstruction: America After the Civil War written and presented by Henry Louis Gates Jr. Presenters: Shawn “Man On Fire” Nason, Chief Eco-System Disruptor, Disruptor League. More info/register – fee for MPI non-members. Anti-Racism Resource List. 1 CMP credit.

Innovation 273

Innovation Conference FAQ San Francisco 273

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OCTOBER 5, 2018

WBT Systems explains the difference between certification, certificate programs and designations , describes the benefits of these types of credentialing programs, and provides questions you should ask before deciding to offer them. Presenter: Kristy Sadler, CMO at EventMobi. Presenters: Teri Carden, founder, ReviewMyAMS.

DC 170

DC Washington Tools Certificate 170

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FEBRUARY 11, 2022

Member experience. Amanda Kaiser says member experience must be the new blueprint for engagement. What stands out in the 33 research studies she’s conducted is how much members not just think but also feel about their membership. Presenter: Laura Wood, published author and president/chief HR solutions officer.

Content 39

Content Strategy Technology Tips 39

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MARCH 25, 2022

Presenters: Smriti Bansal, Head of Content, Braindate by e180. Presenter: Melissa Curtin, MSW, Certified Coach, HeartMath® Certified Trainer. Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Presenter: Jennifer Haisten, CMP, Vice President, GlobauxSource. 1 CMP credit.

Revenue 195

Revenue Virginia Content Technology 195

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AUGUST 12, 2022

They explain how these factors affect the member experience, how the AMS market is changing and what you should look for in a new AMS. Presenters: Rebecca Achurch, CEO, Achurch Consulting. Presenter: Stacey Ruth, author of Own Your Own Shift. Presenter: Rob Barber, Vice President, Modular Systems + R&D, ATOMIC.

Software 41

Software System Technology New York 41

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OCTOBER 29, 2021

Presenters: Heba Mahmoud, Senior Manager of Inclusion & Diversity at MITRE Corporation. Host: MPI (possible fee for non-members). Presenters: Todd A. Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Presenter: Betsy Bond, President & Founder, Bonding Change Inc.

Revenue 195

Revenue Survey Leadership Education 195

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JANUARY 21, 2022

The member experience. Too much has changed in our world to keep assuming the member experience you provided pre-pandemic is the experience your members and prospective members want, need, and expect now. MemberSuite suggests how to reevaluate the member experience and apply what you learn.

Survey 195

Survey Price Newsletter Technology 195

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JULY 3, 2020

Find out how to design for virtual-first experiences, satisfy the desire to network, and keep your members engaged. Presenters: Graham Harvey, Chief Strategy Officer, Matchbox Virtual Media. Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Presenters: Cvent team.

Montana 221

Montana Member Engagement Review North Carolina 221

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SEPTEMBER 6, 2019

Presenters: Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Presenters: Brooke Passy, CMP, Meeting Manager, Wound, Ostomy and Continence Nurses Society. Learn about the importance of framing your value proposition in the form of a member story. or subscribe for updates.

Chicago 37

Chicago LMS New York Member Engagement 37

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APRIL 1, 2022

Hear about proven techniques that aim to drill down quickly and efficiently into what you really need to know from your members, attendees, and prospects. Presenter: Kevin Whorton, president, Whorton Marketing & Research. Presenter: Annetta L. Presenter: Gil Hildebrand, CEO, Gilded. 1 CAE credit. More info/register.

Revenue 195

Revenue Technology Education Video 195

Higher Logic

SEPTEMBER 15, 2016

It’s a bustling organization that has exploded in growth over five years, with over 4,000 members worldwide. This incredible growth brought with it new questions for how to elevate the member experience and offer a more cohesive space for learning and expanding the field. It was time to reevaluate the community experience.

Certificate 120

Certificate Texas Resources Member Experience 120

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OCTOBER 6, 2023

Host: Council for Certification in Volunteer Administration Wed 10/11 at 2 p.m. – This interactive experience will give you actionable ideas, fresh insights, and inspiration to apply immediately. CAE credits. More info/register. Location: Alexandria VA. More info/register. Host: Billhighway Thu 10/12 at 12 p.m. CAE credit. CAE credit.

Revenue 264

Revenue Certificate Education Tools 264