Higher Logic

MAY 29, 2020

While the way you align your proposed member community with your executives’ goals will vary by association, five of the most common priorities you might find in the strategic plan include new member acquisition, member engagement and retention, non-dues revenue growth, advocacy and legislation, and maintaining relevance.

Social Media 254

Social Media Member Engagement Tools Revenue 254

Reid All About it

DECEMBER 6, 2024

Hear about actions and tactics to get Treasurer service off to a fast start, strategies for how to be a more impactful Treasurer and work with the finance committee, and how to end Treasurer service on a high note enhancing continuity and sustainability. 1 CAE credit. More info/register. More info/register.

Content 213

Content Strategy Revenue Education 213

Aptify

MAY 6, 2021

An association industry study by Community Brands shows that member engagement and loyalty are still strong. And, members continue to look to their associations for trusted industry information. Are you creating the type of personalized member experiences they’ve become accustomed to as consumers? Explore Aptify.

Member Engagement 72

Member Engagement Software Tools Committee 72

Nimble AMS

JUNE 4, 2022

Member engagement and delivering a member-centric experience are integral to all organizations—therefore, it should be a priority in determining your association’s goals. . Involve the member perspective in event planning by creating a committee of member volunteers. Here’s how: . Learn more.

Technology 113

Technology Committee Member Engagement LMS 113

Higher Logic

NOVEMBER 12, 2019

Your Association Management Software (AMS) houses data that can be leveraged to provide a better, more personalized member experience. The American Association for Respiratory Care (AARC) was experiencing a steady decrease in membership renewals.

Tools 205

Tools Recruiting Recruitment Strategy 205

Higher Logic

AUGUST 1, 2017

To help your association grow and make acquisition campaigns valuable, you can’t just motivate new members to join. 5 Steps to Increase New Member Retention. Getting new members to renew is all about improving the first-year member experience and giving them a clear return on investment for their dues.

How To 196

How To Learning Management System Survey Member Experience 196

Reid All About it

JANUARY 5, 2024

. – Sales is Not Evil: Effective Sales for NonSales Professionals With proven sales thinking, you can effectively engage your members and achieve your organization’s goals in an ethical manner. 1 CAE credit. What’s in Store for Associations in 2024? Hear what you need to know to plan for 2024. More info/register. 1 CAE credit.

Revenue 286

Revenue LMS Price Education 286

Reid All About it

NOVEMBER 10, 2023

Member app. Unlike social media, a mobile app serves as a centralized communication channel for your members. Bulletin describes how a member app enhances and fosters member engagement. Our panel draws on their experience with certification organizations as psychometricians, vendors, and the chair of the I.C.E.’s

Certificate 291

Certificate Price Tools Member Engagement 291

Reid All About it

APRIL 10, 2020

Learn how to take events online in a way that is going to deliver high value, create an engaging experience, and preserve the outcomes you were seeking to achieve with your in-person conference. Hear about some major considerations for online engagement. – ASAE Key Consultants Committee Weekly Virtual Forum.

North Carolina 74

North Carolina Content Montana Revenue 74

Nimble AMS

JULY 15, 2022

How to leverage your organization’s code of ethics as a member benefit. The sooner your organization begins to treat your Code of Ethics like an important member benefit, the sooner you’ll be able to elevate the member experience. Post images of your Code of Ethics Committee members at work for your members to see.

Committee 114

Committee Recruiting Recruitment Social Media 114

Nimble AMS

MARCH 10, 2024

The data you’ll receive when using an online community will better help you understand your members and create a personalized experience. Management If you choose an online community platform designed to drive member engagement, you’ll be equipped with tools to create an engaging member experience.

Guidelines 109

Guidelines Member Engagement Member Insights Member Experience 109

Reid All About it

APRIL 19, 2024

Bulletin describes how member apps help improve member engagement by providing centralized communication channels for members. Host: Association xChange (AXC) Speaker: James Hoeft, APR, Public Relations Society of America’s Ethics Committee member Wed 4/24 at 12 p.m. Membership mobile app.

Education 258

Education Social Media Content Strategy 258

Reid All About it

MARCH 5, 2021

This discussion will examine the intersectionality between the elements of change management, DEI principles, and online community management to design an equitable user experience. Hear about the strategies and tools modern associations are using to supercharge member engagement. More info/register. More info/register.

North Carolina 370

North Carolina Certificate Strategy Case Study 370

Nimble AMS

AUGUST 8, 2022

A well-executed data governance policy will often include a steering committee or leadership board to determine the data standards and discuss the implementation process and enforcement procedures. Additionally, consider who will make up your data governance body if you choose to create a committee or leadership board.

Committee 109

Committee Review Survey Member Engagement 109

Nimble AMS

MARCH 25, 2022

Recruit more members . Improve member engagement . Increase member value . Active committees and/or special interest groups . Establish guidelines to set a standard for how members should interact in the community and to define under what conditions certain interactions might be moderated. Learn more.

Strategy 125

Strategy Guidelines Recruiting Recruitment 125

Reid All About it

APRIL 2, 2021

Presenters: Genevieve Borello (Moderator), CAE, Senior Manager, Member Engagement, ACTFL. Overcoming Leadership Challenges in the Boardroom (NYSAE Engagement Lounge). Does your Board spend disproportionate amount of time engaged in daily operations? Are there tenured board members who steer work towards legacy matters?

Revenue 335

Revenue Conference Education Resources 335

Reid All About it

MARCH 3, 2023

I love the idea from Jay Ablondi of the Massachusetts Medical Society about sponsors being resident experts for boards and committees—a natural role for experienced industry partners. They explain how these AMS functions affect the member experience, how the AMS market is changing, and what you should look for in a new AMS.

Revenue 39

Revenue Tools Education Member Experience 39

Reid All About it

FEBRUARY 10, 2023

The weekly list of free educational events and resources for the association community… Member engagement. Many of us are eagerly awaiting the release of Amanda Kaiser’s book, Elevating Engagement: Uncommon Strategies for Creating a Thriving Member Community , on February 14. More info/register. 1 CAE credit.

Blended Learning 39

Blended Learning LMS Ohio Strategy 39

Association Subculture

JUNE 13, 2013

I can''t tell you how many times I have seen programs developed in committees, with painstaking attention to detail and marketing, vigorous debates around pricing, long contracts drawn up establishing royalty relationships and then well timed wide launches at conferences or events with a full court communications press annnnnnnnnnd.crickets.

Association Management 100

Association Management Committee Revenue Price 100

Nimble AMS

APRIL 29, 2023

A boost in member engagement. When you have technology that aims to improve the member experience, members are less likely to lapse or forget to renew their memberships. Consider an AMS that leverages artificial intelligence (AI) and predictive analytics to customize the member experience.

Technology 99

Technology Software Member Experience Innovation 99

Smooth The Path

SEPTEMBER 16, 2021

Nearly everybody has a different definition of what member engagement is. Is engagement a behavior, or is it more of a feeling? I tend to think that engagement is more of a feeling. Engagement is believing (or hoping) you found your peeps. Related: New habits for member engagement.

Member Engagement 78

Member Engagement Committee Conference Member Experience 78

Associations Now

MARCH 7, 2023

“It is still worth looking at what events members attend, which webinars they register for and actually view, who is certified, how many serve on committees or in other volunteer roles, and what past surveys have revealed,” Teates wrote. A Website Redesign Boosts Member Engagement, Retention, and Value.

Software 111

Software System Committee Tools 111

Nimble AMS

APRIL 18, 2022

Emphasizing diversity strengthens your association by enriching your learning program, developing your cultural competencies, and fulfilling your mission to provide the best member experience. . Ensuring your DEI volunteer group is both diverse and inclusive should be a priority as you begin to recruit members to volunteer.

Tips 121

Tips Recruiting Recruitment Directory 121

Smooth The Path

APRIL 9, 2020

What happens to the other 90% of members who don’t receive any of our conference goodness? After years of advertisement-in-disguise-webinars, awkward committee calls, and broken online conference technology, the scene finally started to shift. Depending on the association, maybe 10% attend.

Committee 148

Committee Price Conference Communications 148

ISAE

MAY 13, 2024

Thanks to positive market changes, members’ finances seem to be in a better place, which allows them to continue paying dues. However, there are a few factors that could be harming member engagement, retention, and overall growth. Feature guest blog posts about niche topics or industry updates written by your members.

Los Angeles 93

Los Angeles Discount Library Committee 93

Smooth The Path

MARCH 1, 2018

Today it is harder to engage a member than it was ten years ago. Ten years ago it was harder to engage a member than it was ten years before that. Why is member engagement becoming so difficult? Well, because our members might be dividing their time between multiple associations.

Member Engagement 74

Member Engagement Committee Newsletter Report 74

GrowthZone

DECEMBER 28, 2021

Database and Contact Management that easily manages and digests data with custom views, lists, committee management, segments, sorting, member directories, and more. Chapter Management that allows parent-level organizations to scale their operations to optimize the member experience. The ROI is clear.

Association Management 78

Association Management Software Directory LMS 78

Nimble AMS

APRIL 6, 2022

Pamm Schroeder, Deputy Executive Vice President, and Jake Adler, Chief Technology Officer, offered countless examples of how embracing Nimble AMS and Salesforce can help associations blaze trails, while still offering the best member experience. . Best practices for Nimble AMS administrators. Riding the wave of Nimble AMS releases.

Software 116

Software Missouri Revenue Member Experience 116

Reid All About it

JULY 22, 2022

Session instructor: Todd Unger, Chief Experience Officer, SVP Marketing & Member Experience, American Medical Association. 5 Tips to Deliver a Better Member Experience: How to Present Your Member Benefits for Max Engagement. Thursdays through August 11. More info/register. Thu 7/28 at 1 p.m.

Price 44

Price Technology Strategy Software 44

MemberClicks

APRIL 28, 2022

According to recent data , most young members (87%) said it was important to be part of an association, and more than half (51%) reported that being in an association is more important than it used to be. So, how do association marketers speak to young members and get them to lean in? Spotlight young members in your newsletter.

Tips 98

Tips millennials Recruiting Recruitment 98

Elevating Engagement

JANUARY 27, 2023

Assuming the CEO role is not just for the membership department or committee, becoming a CEO is for EVERYBODY. The book Elevating Engagement: Uncommon Strategies for Creating Thriving Member Communities is all about how to get started. No matter your current title, you can take on the CEO role.

Committee 133

Committee Team Strategy Member Experience 133

Reid All About it

AUGUST 20, 2021

Bonus idea: a competencies matrix for staff committee liaisons—brilliant! Member engagement. During a recent MemberSuite webinar, Greg Melia, CAE, CEO of the Customer Experience Professionals Association, and Julie Sciullo, CEO of Association Analytics, discussed how to navigate member engagement at this weird time.

Revenue 195

Revenue Resources Strategy Review 195

Reid All About it

JULY 21, 2023

The Future of Digital Communication Management Explore ways your association can leverage new technologies like AI to enhance overall member experience, optimize communications across multiple platforms, and ultimately increase revenue. Discover innovative approaches to enhance member engagement. 1 CAE credit.

Atlanta 195

Atlanta millennials Price Technology 195

Higher Logic

JUNE 6, 2019

But if you’re an organization where customer or member engagement is high priority, retention is a major KPI, and your customers and members need the support of the organization and one another to succeed in their jobs, you’d get much more value out of a platform meant for online community.

Tips 136

Tips Social Media Revenue Content 136

Reid All About it

JULY 14, 2023

. – Engagement & Mobile Platforms Demo Day Watch presentations from a limited number of industry partners that offer engagement and mobile platforms. Drive Member Engagement through Revitalized Chapter Events Delve into the art of planning chapter events that drive participation and cultivate a thriving community.

Education 39

Education Price Tools Revenue 39

Reid All About it

APRIL 17, 2020

Learn how to take events online in a way that is going to deliver high value, create an engaging experience, and preserve the outcomes you were seeking to achieve with your in-person conference. Hear about some major considerations for online engagement. Organizer: ASAE Professional Development Committee. CAE credit.

North Carolina 44

North Carolina Revenue Montana Content 44

Reid All About it

JULY 9, 2021

Member engagement. Anne McCarthy at Sidecar recaps a panel discussion at SURGE Forward about the new approaches to member engagement taken by associations during the pandemic. Member Engagement in 2021: How Associations are Navigating Engagement in the Post-Pandemic Environment. Makes more sense now.

Rhode Island 195

Rhode Island Technology Strategy Member Engagement 195