Nimble AMS

OCTOBER 15, 2019

These three should be on your priority list to ensure a great member experience. Failing to keep up with technology may cause your organization to fall behind in its ability to deliver a great member experience. Keeping up with member expectations. As your association grows and evolves, its needs change.

Member Experience 60

Member Experience Technology System Software 60

Reid All About it

OCTOBER 6, 2023

GrowthZone explains how to improve morale and reduce employee turnover by providing a more enjoyable, rewarding, and humane work experience. They share a bunch of good ideas for onboarding, flexible work schedules, employee perks, recognition, and communication. Content marketing. Fri 10/6 at 12:30 p.m. 1 CAE credit. 1 CAE credit.

Revenue 264

Revenue Certificate Education Tools 264

Reid All About it

SEPTEMBER 6, 2024

Find out about special tactics for budgeting for salaries, and how decentralizing the budget building process and documenting budget assumptions is key to success. Rome, Director of Communications, American Bus Association Fri 9/13 at 4 p.m. How Well Do You Know Your Members? 1 CAE credit. More info/register.

Revenue 270

Revenue Technology Strategy Education 270

Higher Logic

MARCH 24, 2020

Webinar | Inherited a Community Site, Now What? We offer an easy-to-navigate product documentation library (support.higherlogic.com) that is a perfect complement to other Higher Logic learning offerings! We've worked with hundreds of clients to launch engaging and successful marketing automation programs and online communities.

Library 219

Library Course Video Products 219

Associations Now

APRIL 7, 2020

Also: how data visualization can improve the member experience. But effectively communicating takes more than public speaking skills. Trust is a critical element in effective communications. A recent post from Billhighway offers communication guidelines for unusual times. Other Links of Note.

Communications 61

Communications LMS Guidelines Software 61

Nimble AMS

FEBRUARY 6, 2023

Six p roven strategies and marketing tactics to boost future event registration It’s time to boost your event attendance and improve your member experience too! Don’t just settle with adding your member’s first and last name to your next event promotional email. Share in your online community. Personalize emails.

How To 107

How To Discount Member Engagement Social Media 107

Delcor

SEPTEMBER 14, 2023

Why IT Projects Fail Communication Issues You know what happens when a couple doesn’t communicate well with each other. Now, imagine when the large cast of characters involved in a project—the project team, project manager, business analyst, developers, users, and other stakeholders—have communication issues. Things get ugly.

Project 97

Project Analysis System Communications 97

Higher Logic

JUNE 8, 2017

Your all-star members will likely keep most conversations going without help from your organization. You can top that off by regularly posting announcements and uploading new documents to your file library. Expert Tip: Keep an eye out for an increase in online community engagement after launching your mobile app.

Software 168

Software Content Library Tools 168

Delcor

SEPTEMBER 15, 2023

To overcome resistance to change, the executive sponsor and project manager must communicate regularly with staff to establish trust and help them understand the benefits of the changes affecting them. When fear, anxiety, and ego are involved, you need communication and empathy. Lack of clear value proposition. Absent leadership.

Project 96

Project Analysis Leadership Team 96

Nimble AMS

MAY 20, 2024

Maybe you want to enhance the member experience or to advance staff processes? Additionally, the organization valued Nimble AMS’ dynamic reports and dashboards and member management features. Develop a c ommunication s trategy Consider creating a communication plan to inform your members about your AMS launch.

Software 134

Software Review FAQ Process 134

Reid All About it

MAY 24, 2019

Learn how to create and enforce a meeting code of conduct (or ensure your existing policy has real teeth), and strategies for communicating the policy. How a Small Comm Shop Can Execute a Killer Communications Strategy. Learn about a strategic communications effort that a small comm shop can lead. CMP credit. More info/register.

DC 170

DC Washington Illinois Content 170

Nimble AMS

AUGUST 8, 2022

But according to the Community Brands 2022 Association Trends Study , only 39% of association professionals have one! While data analytics might be communicated as a high priority, the surveyed association professionals report their confidence in the state of their member data remains weak. Download now.

Committee 110

Committee Review Survey Member Engagement 110

Aptify

MAY 13, 2021

Get useful insights that help you make smarter business decisions, build stronger relationships, and ultimately provide a better member experience. CRM functionality in Aptify is an advanced system of collecting and tracking member and non-member information in the Aptify database. Track interactions with them.

Organization 72

Organization Membership Management System Price 72

Sequence Consulting

MARCH 26, 2021

Integration means many things: Coordinating across multiple channels, cooperating as separate teams, bridging divides between disciplines, and coherently communicating around shared ideas. But ultimately, it means a unified member experience. They have revised processes, workflow, and organizational charts.

Process 72

Process Member Experience Team Software 72

Reid All About it

OCTOBER 13, 2017

One of the most fascinating technological developments is the increasing use of artificial intelligence (AI) to deliver a more meaningful and valuable customer and member experience. explains the basics of AI (and its many cousins) and shows how AI can be used to help members develop an association habit. Exciting times!

DC 150

DC Washington Content Tools 150

Nimble AMS

SEPTEMBER 6, 2024

Many associations choose a CRM platform and an AMS to track member interactions, streamline membership processes and payments, gain insights on membership trends, and enhance the member experience. Person Accounts support the complicated membership structure of associations, including both individual and organizational members.

Software 98

Software Member Experience Innovation System 98

GrowthZone

JUNE 21, 2021

To put it simply, an AMS provides chambers of commerce with an all-in-one member management system to: Streamline operations. Manage membership data and communications. FEATURES: Member management. Communications module. Document management. Custom member portal. Member prospector. Member profile.

System 148

System Software Directory Membership Management 148

Reid All About it

DECEMBER 7, 2018

Learn how to master the right approach based on your audience, speak your boss’ language (ROI), communicate your “Why” and use proven sales strategies to get approval, and plot measurable goals and timelines to exceed stakeholder expectations. From the member’s perspective, the line between “chapter” and National is blurred.

Washington 186

Washington DC Tips Library 186

Reid All About it

JUNE 23, 2023

Host: Fridays@4 Speaker: Carolyn Nopar, former Chief Development Officer for the YWCA Metro Chicago and Director of Development & Communications for Family Focus Mon 6/26 at 8 a.m. Renew: Is Your Member Renewal Journey Magical or Miserable? More info/register. 1 CAE credit. More info/register. 1 CMP credit. More info/register.

Metro 195

Metro Strategy Technology Resources 195

Socious

NOVEMBER 28, 2016

Your members get loads of emails every day and a lot of event communication over the days, weeks, and months leading up to your conference. That includes greeting cards, documents, photos, books, and all your association’s content. Event Attendee Experience Takeaway. Post-event and post-session surveys.

Conference 100

Conference System Software Discount 100

Reid All About it

OCTOBER 29, 2021

6% have no formal, documented strategy for their virtual conference. Instead, when you hear crickets, he suggests you ask board members to use specific language—he shares several examples—to express their stance on an issue or proposal. Host: ASAE Professional Development Professionals Community. Flexible work model.

Revenue 195

Revenue Survey Leadership Education 195

Nimble AMS

JUNE 28, 2024

A membership committee is a volunteer-based group of members , serving to improve the member experience at an association. Members who serve on the committee have a range of backgrounds and experiences making them fit for leadership. Connection building A strong sense of community is essential for any association.

Committee 85

Committee How To Recruiting Recruitment 85

Reid All About it

AUGUST 20, 2021

Association communication trends. Associations are communicating more frequently than ever before but still struggle to articulate their member value proposition and customize communications for different cohorts. This is an investment of your time and energy, but everyone will walk away with A HUGE document of new ideas.

Revenue 195

Revenue Resources Strategy Review 195

Reid All About it

DECEMBER 1, 2023

Learn about audit findings such as absent documentation, errors in the financial closing process, and common accounting errors within nonprofits. The Community Check-In A weekly community chat on Slack for black professionals working in the events industry. . 1 CAE credit. . More info/register. More info/register.

Strategy 275

Strategy Technology Arlington Education 275

Aptify

MARCH 26, 2021

This includes things like: plugin-based architecture, app containers, and open documentation. Get useful insights that help you make smarter business decisions, build stronger relationships, and ultimately provide a better member experience. Case management – Manage and track customer support and help desk communications.

Software 72

Software Association Management Organization System 72

Reid All About it

FEBRUARY 10, 2023

. – For the Love of Events ROI Hear different perspectives on measuring your event’s ROI and driving a better member experience. Learn about meaningful survey questions to provide actionable insights, examples of insights and trends to improve the member experience, and the event planning and data journey to increase your events ROI.

Blended Learning 39

Blended Learning LMS Ohio Strategy 39

Protech

MARCH 1, 2021

And everyone has realized that the shift to a more virtual member experience is going to be permanent. Fortunately for associations, technology innovations are already available to address critical needs in the virtual world: Communication. Members expect communications to be relevant to them. Online communities.

LMS 96

LMS Tools Revenue Learning Management System 96

Nimble AMS

JULY 2, 2020

Communicate and stay on top of important updates. With Chatter, employees can “follow” people and documents to collaborate on opportunities, service cases, campaigns, projects, and tasks. There’s no need to have someone on your team run reports and manually email them to various staff members. Schedule automatic reports.

Process 78

Process Tips Report Software 78

Reid All About it

SEPTEMBER 10, 2021

Learn how to think strategically, prepare a tactical plan for negotiating effective outcomes including your salary, the importance of researching the parties and objectives, how to use persuasive communication, and how to bargain for the desired outcome. Cathy Song Novelli, SVP of Marketing and Communications, Hubilo. 1 CMP credit. .

Education 195

Education Strategy Tips Content 195

.orgSource

FEBRUARY 12, 2024

Jane Pearson ,orgSource, Vice President of Marketing and Communications Services, emphasized the importance of this partnership. Communicators are often on the front lines of coming trends and can spot challenges in the making. When strategy doesn’t filter through departments, communications lose that impact.

Marketing 88

Marketing Social Media Team Strategy 88

.orgSource

MAY 15, 2023

Jane Pearson ,orgSource, Vice President of Marketing and Communications Services, emphasized the importance of this partnership. Communicators are often on the front lines of coming trends and can spot challenges in the making. When strategy doesn’t filter through departments, communications lose that impact.

Marketing 88

Marketing Team Social Media Strategy 88

Reid All About it

NOVEMBER 1, 2019

Chapters and Affiliates: For the “Swing” in Your Member Experience. What if we envisioned chapters to be a concrete way to experience the association? Like brick and mortar stores are evolving—not as the point of sale—but as providers of an experience you can’t get online. 1 CAE credit. More info/register.

Washington 34

Washington Social Media Education Content 34

.orgSource

OCTOBER 1, 2023

(ZipDo) 90% of B2B decision-makers believe conversational marketing can improve customer experience. Drift Research Report) 79% of consumers prefer live chat for quick communication. Drift Research Report) Pamper Members Last week, I described the steps involved in adding a chatbot/s to your platforms.

Las Vegas 100

Las Vegas Marketing Software Report 100

GrowthZone

NOVEMBER 23, 2020

Manage membership data and communications. Selecting a software platform that will meet all of your needs – member database, email system, billing and payment options, event platform, association website builder, and other useful services – can be challenging. Communications module. Document management. Community hub.

Membership Management 78

Membership Management Software Directory System 78

EventMobi: Association Events

SEPTEMBER 28, 2023

With a member directory, your staff can easily manage member info or set up communication channels between members. This will ultimately help their business grow and thrive, and improve their member experience. One important note to keep in mind: privacy concerns.

Directory 147

Directory Organization How To Social Media 147

Nimble AMS

APRIL 9, 2022

Explain that when volunteers offer honest feedback, you’ll be able to match them in the perfect experience. Communicate your goals. Be honest with your volunteers and communicate your goals in the introduction of the survey. What is the most important work you do for our community through our association? .

Survey 120

Survey Recruiting Recruitment Committee 120

ISAE

JANUARY 17, 2024

Technology plays an essential role in improving member experiences and association operations. For example, your association most likely relies on (and benefits from) powerful tools like your CRM and association management software to organize data, understand members, and give them the best experiences possible.

Cost 52

Cost Review Member Experience Software 52