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Optimizing The Member Experience on Your Association Website

Sequence Consulting

This hypothetical scenario illustrates an important truth for all associations operating in the modern age: Your website is a critical tool that must meet your current and potential members expectations in order to keep your community healthy and experience long-term organizational success. Explore our top tips below.

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How choosing the right technology increases member loyalty

Nimble AMS

Focus on solving organizational problems As you look to improve member loyalty and empower your staff with your AMS, you’ll want to determine which organizational issues you hope to address with your new technology. You can also consider how your communication timeline can involve your members. Download now

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How Associations Are Using Community to Support Their Members During COVID-19

Higher Logic

While they're there, they're posting more discussions (posts were up 48%) and engaging with content (library views saw a 100% increase and library downloads went up 122% since February). Welcoming the Whole Industry to the Community. Note: We see associations go both ways with keeping communities open or making them private.

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How to Improve Your Organization’s Member Experience: 14 Tips for Events, Engagement & Beyond

EventMobi: Association Events

Excitement, pride, gratitude—all of these emotions can stem from a positive member experience! So how do you improve your member experience? Member experience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does Member Experience Matter?

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Building Buy-In for an Online Community at Your Association

Higher Logic

An online community opens a window into your members’ interests, wants, needs, and pain points. Their discussions, the resources they download, and the feedback they give you are all crucial to building your member personas. Looking to personalize and target your email communications strategy to different member segments?

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Top Ten Data Challenges (And Solutions) for Associations

Association Analytics

This leads to better communication, and over time, a more organized set up so you won’t be overwhelmed by where to go for the data you need in the moment. 5: Your Data Is Not Accessible Challenge : Ever find yourself chasing after a team member in another department to get the data you need? Set up your KPI and metrics!

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5 ways an online community is key to delivering a great member experience

Nimble AMS

How can you make sure your members stick around? Download our success kit for the top resources you need to boost member retention. A recent study on member engagement by Community Brands shows that members place increasing value on having ways to connect and learn year-round. Get the kit.