MemberClicks

NOVEMBER 15, 2024

When it comes to member experience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.

Member Experience 94

Member Experience How To Membership Management Survey 94

Higher Logic

JANUARY 31, 2019

When Kim Lear spoke at our most recent Super Forum , she reminded us that improving intergenerational communication has never been more pertinent than now. Effective communication is all about managing expectations. Use member data to strengthen communication. Kim Lear, Keynote Speaker, #HLSF18.

Communications 184

Communications millennials Tips Software 184

Higher Logic

MAY 29, 2020

Your goal should be to demonstrate how the community aligns with and leads to achieving the goals of your association’s strategic plan. This is how you can prove your new member community will be a valuable technology investment. Looking to personalize and target your email communications strategy to different member segments?

Social Media 254

Social Media Member Engagement Tools Revenue 254

Reid All About it

JANUARY 31, 2025

D2L describes how to design and implement an effective online learning strategy , including its vision and purpose, necessary resources and expertise, success criteria, communication plan, and assessment. Learn about the principles of this approach and see examples of content that can be trusted. Social media for associations.

Arlington 258

Arlington Revenue Education Social Media 258

Nimble AMS

JANUARY 31, 2020

It’s time to deliver the experience members have come to expect. Your association might want to provide a personalized member experience, but are you actually doing it? Chances are that your association wants to provide a personalized member experience. Collect and use member data.

Member Experience 78

Member Experience System Content Tips 78

Higher Logic

APRIL 14, 2020

But the increase in engagement isn’t the only sign we’re seeing that communities are a key communication tool for associations, their members, and their industries. Welcoming the Whole Industry to the Community. Over the past month, we've seen so many examples of how online communities are vital for our customers.

Library 318

Library Austin eBook Learning Management System 318

Higher Logic

DECEMBER 19, 2018

D epending on what you heard from members, you might need to keep up the good work, communicate what you’re offering more clearly, make your membership benefits more accessible, or change it completely. You might find that you need a new tech tool or a bigger investment in marketing to deliver a more personalized member experience.

Marketing 289

Marketing Tools Survey Cost 289

Higher Logic

MAY 13, 2020

Maybe you’re struggling with: Retaining and recruiting more members. Communicating a compelling value proposition. Reach Your Association Members with the Benefits They Need. You can maximize their membership value by providing members with the connections and resources they care about the most, year-round.

Tools 296

Tools Communications Email Marketing Recruitment 296

Reid All About it

DECEMBER 6, 2024

Enjoy these recognizable examples of technology or optimization causing us to be worse off than we were before. Come with a curious mind, participate in a live Q&A, and leave with real-life examples and tips you can modify to tackle your most challenging recruitment dilemmas. Snacks Are we too impatient to be intelligent?

Content 213

Content Strategy Revenue Education 213

Reid All About it

MAY 3, 2019

Tue 5/7 at 12 p.m.* – Communicating Data with Stakeholders. Learn how to overcome barriers to embracing new technologies and see a real-world example of the impact automation can make. Hear the perspectives and experiences of healthcare association professionals in building trust with their members and the public.

Tucson 262

Tucson Phoenix Products Member Engagement 262

Reid All About it

JULY 5, 2024

YourMembership offers guidance on membership marketing for small associations , including tips on personalized communication, joining and renewing procedures, new member onboarding, online communities, and online career centers. More info/register (ASAE members only). Small-staff membership marketing. Content curation.

Strategy 270

Strategy Education Content Tips 270

Higher Logic

MAY 23, 2019

Getting your new members involved in your online community from the start is a good way to build future engagement and retention. Measure both the importance of the campaign and each element within it against the perceived member value. CTAs are measurable and a core opportunity to get your members engaged.

How To 226

How To Process Tips Resources 226

Nimble AMS

APRIL 20, 2021

Great – you’re halfway to member growth. ability to communicate?member member value.?How How are you communicating your member value? Have you updated how you’re communicating your member value since last year? outcome and value of being a member. For example:?people people don’t?typically?want

Communications 113

Communications Discount Survey Recruitment 113

Association Analytics

JUNE 21, 2023

This leads to better communication, and over time, a more organized set up so you won’t be overwhelmed by where to go for the data you need in the moment. For example, include any details on how that KPI may impact other projects or results. Solution : The solution to this challenge is pretty simple. Set up your KPI and metrics!

Report 319

Report Team Course Member Experience 319

Nimble AMS

DECEMBER 14, 2020

A recent study on member engagement by Community Brands shows that members place increasing value on having ways to connect and learn year-round. Providing an online community is an ideal way to deliver a great member experience and keep members involved every day.

Member Experience 78

Member Experience Member Engagement Content Resources 78

Higher Logic

JUNE 26, 2020

To be effective today, the association knew they needed a member communication strategy that delivered a personal and valuable experience to members. This targeted, personalized approach has been especially successful at engaging and recruiting more members under age 35. Personalized member communication.

Recruiting 156

Recruiting Recruitment Email Marketing Member Engagement 156

Aptify

NOVEMBER 5, 2020

Start by thanking new members for their membership. Then, send them a few short emails that let them know what communications to expect, where to go for information, and how to take advantage of their new member benefits. If you need new members to do something, be sure to state clearly what you need them to do and why.

How To 148

How To Examples Member Experience Social Media 148

Reid All About it

APRIL 26, 2024

Hear about the key criteria for creating content that retains members. Host: UST Education Speaker: Leona Dalavai Scott, President, JEP Marketing Communications LLC Tue 4/30 at 11 a.m. Benchmarks for Success Dive into Higher Logic’s most recent association email, community, and member experience survey data benchmarks.

Survey 275

Survey Content Education Strategy 275

Reid All About it

JUNE 28, 2024

. – Advocacy for Associations: Keeping Members Engaged All Year Long As the Congressional Management Foundation put it, “direct constituent interactions have more influence on lawmakers’ decisions than other advocacy strategies.” Do You Trust Your Member Data? Learn how data silos alienate members and how to fix them.

LMS 264

LMS Course Member Engagement Education 264

Reid All About it

NOVEMBER 1, 2024

They save time and when done well, can truly enhance the member experience. From standard operating procedures to communication styles and even long-range goals, we all have a lot to learn from each other. They’ll answer your questions on membership related to member communities (e.g., 1 CAE credit. . –

Revenue 258

Revenue Education Arlington Committee 258

Nimble AMS

FEBRUARY 24, 2023

You’ll also learn how you can enhance the attendee and member experience. We’re here to help you improve your events and enhance your member experience with three event survey strategies. Think from your members’ perspective as you create your questions and consider, “does what I’m asking make any sense?”

Survey 133

Survey Strategy Member Experience Review 133

.orgSource

FEBRUARY 25, 2025

Lessons from AOL’s Decline for Associations In the 1990s, America Online (AOL) was synonymous with the internet experience. The iconic phrase “You’ve Got Mail” heralded a new era of digital communication and community building. But by the time broadband internet became widespread, AOL was left behind.

Innovation 88

Innovation Case Study System Technology 88

Aaron Wolowiec

MAY 24, 2016

We’ll delve into the findings shortly, but first, Informz points out marketing automation technology has transformed the way associations communicate. For example, it allows senders to more easily segment audiences, allowing for topical, personalized responses. According to the report, email volume rose nearly 12 percent from 2014.

Marketing 140

Marketing Email Marketing Newsletter Report 140

Aaron Wolowiec

MAY 24, 2016

We’ll delve into the findings shortly, but first, Informz points out marketing automation technology has transformed the way associations communicate. For example, it allows senders to more easily segment audiences, allowing for topical, personalized responses. According to the report, email volume rose nearly 12 percent from 2014.

Marketing 140

Marketing Email Marketing Newsletter Report 140

Association Analytics

APRIL 1, 2024

And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results. In this post, we’ll explore three strategies you can use to ensure you’re making the right moves for more meaningful member engagement.

Member Engagement 210

Member Engagement Strategy Certificate Survey 210

Nimble AMS

OCTOBER 18, 2021

To deliver a great member experience, you must keep mistakes to a minimum. . Not personalizing member communications. . Sending generic member emails does nothing to show members you understand and care about their needs. But sending targeted, personalized communications does.

Member Experience 112

Member Experience System Email Marketing Examples 112

Reid All About it

APRIL 2, 2021

Association member communications. Interested in grading your association communications? Presenters: Genevieve Borello (Moderator), CAE, Senior Manager, Member Engagement, ACTFL. Amanda Bow , Director of Marketing & Communications, Association of School Business Officials International. Grace Arhin.

Revenue 335

Revenue Conference Education Resources 335

Nimble AMS

APRIL 22, 2019

Three technology innovations associations should embrace for a better member experience. How can your association deliver the experience your members have come to expect? The study found that 59 percent of consumers say companies need cutting edge digital experiences to keep their business. Explore Nimble AMS.

Member Experience 60

Member Experience Technology System Innovation 60

Reid All About it

APRIL 10, 2020

Event communications. MemberSuite suggests rethinking your normal promotional communication style when marketing a new virtual event. They also suggest ideas for communicating with people who registered for your cancelled event and other event stakeholders and provide advice on event FAQ page content. More info/register.

North Carolina 74

North Carolina Content Montana Revenue 74

Nimble AMS

MARCH 19, 2021

For associations, attracting, engaging, and retaining members is a continuous effort. Add to that members’ preferences for convenient digital communications and virtual networking, plus your need to engage with members virtually at a time when you can’t rely on face-to-face activities. It’s a challenge.

Member Experience 134

Member Experience Member Engagement Recruitment Recruiting 134

Higher Logic

JULY 6, 2017

Communities should focus on specific topics and providing value, but entertaining side conversations help lighten the mood and make it easier for members to form deeper, lasting connections. The Higher Logic User Group’s “Coffee Talk” discussion is one example. Such a thread helps make the community enjoyable as well as useful.

Social Media 204

Social Media Tips Communications Maine 204

Higher Logic

FEBRUARY 10, 2020

This dedicated space for feedback allows members and customers to help you build a better experience. The Ideation feature helps you manage customer feedback, crowdsource ideas and suggestions, and improve communication between your product or support teams and your end users. You’re probably thinking, "Okay…”.

Tools 177

Tools Review Products Member Experience 177

Nimble AMS

OCTOBER 15, 2019

These three should be on your priority list to ensure a great member experience. Failing to keep up with technology may cause your organization to fall behind in its ability to deliver a great member experience. Keeping up with member expectations. It also helps you to establish trust with your members.

Member Experience 60

Member Experience Technology System Software 60

Higher Logic

OCTOBER 18, 2017

Most associations already use segments for data and communication, usually in external marketing and member acquisition. For example, one of your association chapters may be much more active than others, generating more volunteers and making more progress toward your goals than the others. What are Segments?

Report 205

Report Committee Software Association Software 205

Reid All About it

APRIL 19, 2024

TopClass LMS explains how it works and shares examples of associations doing this now. By supporting these pairings, associations can foster a learning culture and community. Bulletin describes how member apps help improve member engagement by providing centralized communication channels for members.

Education 258

Education Social Media Content Strategy 258

Higher Logic

OCTOBER 25, 2018

However, if improving the member experience is what’s behind your perceived need to update your AMS, you’re focusing your efforts in the wrong place – updating your database isn’t going to accomplish this. Rather, you should look to adopting the best member experience product to achieve your specific objective.

Tools 176

Tools Member Experience Software Marketing 176

Reid All About it

MAY 14, 2021

Creating a virtual learning experience that can replicate the benefits of in-person instruction will become a more pressing priority for education professionals. Hear three examples of how our customers have addressed this very challenge using practical, cost-effective strategies. 5 Ways to Enhance the Modern Member Experience.

Technology 341

Technology Strategy St. Louis Tips 341