Remove Communications Remove FAQ Remove Social Media
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How to Drive Traffic to Your Community Using Social Media

Higher Logic

Get the best part of your community in front of members on their favorite social media channels, and bring them back to your online community with valuable, relevant content. Chances are if it is a popular topic in your community, it will also be engaging on your social media pages as well.

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No Idea What to Post on Social Media? Here Are 70 Ideas

Nonprofit Marketing Guide

I have a love/hate relationship with social media. Of course, deciding what to post to social media should follow the same process you use for any communications channel: Does it fit in your overall strategies and goals? But it’s HARD to come up with social media content on a daily basis.

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The Dream – And Reality – Of Artificial Intelligence

Association Analytics

Salesforce promises that AgentForce can help with account updates, knowledge management (providing FAQs and educational materials to those who want it) or upselling, effectively being a valuable digital member of the staff. Pretty great!

Tools 169
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Should You Put Social Media in Your Editorial Calendar?

Nonprofit Marketing Guide

Most nonprofits don’t put every social media post into their editorial calendars. Start with when these things will be published, on what day and in which communications channels. Work social media into your content repurposing workflow. Some nonprofits organize their social media calendar around themed days.

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Use a Chatbot to Answer Members’ FAQs

Associations Now

When your members ask questions via social media, do you respond? Your member services team might be good at picking up the phone or replying to a member’s email with 24 hours, but when was the last time you checked your direct messages on social media? It might be hard to keep up. To do this, AICPA powered up a chatbot.

FAQ 85
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Building an Association Crisis Communications Webpage

GrowthZone

During a crisis situation, timely communication and reacting in the present are essential for associations. WHEN BUILDING A CRISIS COMMUNICATIONS WEB PAGE: Focus on the User Experience. Media Statements (video or text). Sharable Social Images. Determining the how or why of an occurrence typically isn’t the top priority.

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Association Brain Food Weekly: 4.10.20

Reid All About it

Event communications. MemberSuite suggests rethinking your normal promotional communication style when marketing a new virtual event. They also suggest ideas for communicating with people who registered for your cancelled event and other event stakeholders and provide advice on event FAQ page content. Membership.