Higher Logic

MAY 20, 2020

Check out these six ideas for creating engaging webinars that deliver a valuable experience to your association’s members: Create Educational Opportunities. Use Webinars to Communicate. Onboard New Members. We're doing weekly events, all about fostering deeper connections between you and your members.

Revenue 296

Revenue Learning Management System eBook Member Engagement 296

Nimble AMS

JANUARY 31, 2020

It’s time to deliver the experience members have come to expect. Your association might want to provide a personalized member experience, but are you actually doing it? Chances are that your association wants to provide a personalized member experience. Collect and use member data.

Member Experience 78

Member Experience System Content Tips 78

Higher Logic

MAY 13, 2020

Maybe you’re struggling with: Retaining and recruiting more members. Communicating a compelling value proposition. Reach Your Association Members with the Benefits They Need. You can maximize their membership value by providing members with the connections and resources they care about the most, year-round.

Tools 296

Tools Communications Email Marketing Recruiting 296

Nimble AMS

APRIL 22, 2022

Creating a clear communication plan to detail the shift in offerings and address potential member concerns is a necessary strategy in navigating change. . Continue reading to learn how to develop a communication plan and effectively announce pricing changes at your association. . Add more value to the member experience.

Price 110

Price Communications FAQ How To 110

Nimble AMS

APRIL 20, 2021

Great – you’re halfway to member growth. ability to communicate?member member value.?How How are you communicating your member value? Have you updated how you’re communicating your member value since last year? member into a member and retain more members. Communicate the value?and

Communications 113

Communications Discount Survey Recruiting 113

Reid All About it

JUNE 28, 2024

They just published the AMS/CRM System Selection Process Survey Results , which shows what 200+ associations and their vendor and consultant partners experience during system selection. Use this information to plan realistic project timelines, learn from the experiences of others, select vendors, and assemble project teams.

LMS 262

LMS Course Education Member Engagement 262

Higher Logic

MARCH 27, 2020

Strategist, and Tara Pawlak, Community Brands Director of Marketing, shared top strategies that associations are using to grow their young professional membership, including: Young member priorities, like job opportunities and professional development. Personalizing your communications during recruitment and retention.

Recruiting 240

Recruiting Recruitment Member Engagement Communications 240

Higher Logic

MAY 16, 2019

Technology also plays an increasingly important role to enable our organizations to better understand our members, and personalize marketing, communications, and member services. And you need content with context in order to define those digital experiences in the way you want. What problems are they trying to solve?

Member Experience 196

Member Experience Technology Content Communications 196

Higher Logic

MAY 29, 2020

If a document like this doesn’t exist, hold some informational interviews with your executive director and the head of the board to figure out what the association's main goals are for the upcoming year. Your goal should be to demonstrate how the community aligns with and leads to achieving the goals of your association’s strategic plan.

Social Media 254

Social Media Tools Member Engagement Revenue 254

GrowthZone

JANUARY 11, 2022

A powerful AMS helps your organization streamline its internal processes so that your leadership and staff can focus on the member experience. Engaged members will renew their contracts and recruit colleagues who help your organization grow and support your mission. It’s a mutually-beneficial relationship that you can initiate.

Member Experience 78

Member Experience Directory Recruitment Recruiting 78

Higher Logic

DECEMBER 19, 2018

D epending on what you heard from members, you might need to keep up the good work, communicate what you’re offering more clearly, make your membership benefits more accessible, or change it completely. You might find that you need a new tech tool or a bigger investment in marketing to deliver a more personalized member experience.

Marketing 289

Marketing Communications Survey Tools 289

Reid All About it

SEPTEMBER 13, 2024

Member experience. For their 2024 State of Associations Member Experience (MX) report , Forj surveyed over 1000 association members about membership expectations and experiences. Gain tips and tools to become more strategic, think more strategically and, even more importantly, communicate strategically.

LMS 267

LMS Certificate Revenue Content 267

Nimble AMS

DECEMBER 14, 2020

Delivering value for your members is what your association is all about. You’re the place your members go to stay informed, network, and advance their careers. In fact, Community Brands research shows that networking is one of the primary reasons members join an association.

Member Experience 78

Member Experience Member Engagement Content Examples 78

Reid All About it

APRIL 26, 2024

The survey’s FAQ offers more information. Hear about the key criteria for creating content that retains members. Host: UST Education Speaker: Leona Dalavai Scott, President, JEP Marketing Communications LLC Tue 4/30 at 11 a.m. Volunteers. 1 CAE credit. More info/register. Tue 5/7 at 1 p.m. Bust Those Silos! 1 CAE credit.

Content 273

Content Survey Education Strategy 273

Reid All About it

APRIL 2, 2021

Association member communications. Interested in grading your association communications? Presenter: Greg Smith, Senior Information Technology Consultant. Amanda Bow , Director of Marketing & Communications, Association of School Business Officials International. CAE credits. More info/register. 1 CAE credit.

Revenue 335

Revenue Conference Industry Education 335

Higher Logic

MAY 23, 2019

Getting your new members involved in your online community from the start is a good way to build future engagement and retention. Measure both the importance of the campaign and each element within it against the perceived member value. Tip: Customize your online community home page. Tip: Create a “Welcome Campaign.”

How To 226

How To Process Tips Tools 226

Higher Logic

OCTOBER 22, 2019

Your association provides your members with many different opportunities to develop as professionals and grow in their careers. Let’s take a look at how your association can use your AMS to engage and provide for your members with these five strategies: Create comprehensive member profiles. Automate your communications.

System 192

System Association Management Software Strategy 192

Aptify

NOVEMBER 5, 2020

Here are some tips for creating member onboarding emails that make new members feel connected with your organization and set the stage for a relationship that will last for years to come: Start simply. Sending too much information right away can be a turnoff. Start by thanking new members for their membership.

How To 148

How To Newsletter Examples Communications 148

Association Analytics

JUNE 21, 2023

This leads to better communication, and over time, a more organized set up so you won’t be overwhelmed by where to go for the data you need in the moment. 5: Your Data Is Not Accessible Challenge : Ever find yourself chasing after a team member in another department to get the data you need?

Team 319

Team Report Course Proposal 319

Higher Logic

APRIL 14, 2020

Over the past month, community engagement has jumped for many of our customers, indicating that members are relying on their association communities as vital sources of connection and information. Welcoming the Whole Industry to the Community.

Library 318

Library Austin eBook Learning Management System 318

Blue Sky eLearn

OCTOBER 19, 2020

As an association leader, you know the importance of engaging your members. How you communicate with members and the opportunities you offer directly impact their experience with your organization and the chance that they’ll renew. Many associations offer learning opportunities for members to advance in their roles.

Association Management 250

Association Management Committee Learning Management System Software 250

Reid All About it

APRIL 10, 2020

Event communications. MemberSuite suggests rethinking your normal promotional communication style when marketing a new virtual event. They also suggest ideas for communicating with people who registered for your cancelled event and other event stakeholders and provide advice on event FAQ page content. More info/register.

North Carolina 74

North Carolina Montana Content Social Media 74

Higher Logic

OCTOBER 18, 2017

They can see both how single members are interacting with their organization and view association-wide results. Unfortunately, that means that many groups are missing out on valuable information, because most associations aren’t organized only around individual members or organizations. You need data on your segments.

Report 205

Report Committee Software Association Software 205

MemberClicks

NOVEMBER 15, 2024

When it comes to member experience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.

Member Experience 52

Member Experience How To Membership Management Survey 52

Reid All About it

JULY 2, 2021

Content is key to marketing and sales success across the entire member lifecycle from prospect to paying member to actively engaged volunteer and leader. It is used to drive marketing campaigns, anchor sales conversations, and fuel the member experience. Presenters: Jonathan Cooper, Communications Manager at NAES.

Technology 370

Technology Strategy System Education 370

Higher Logic

APRIL 4, 2019

I recently read Trevor Owens’ book, Designing Online Communities , which looks at the design process for web communities from a cross-disciplinary perspective. He discusses how psychology, sociology, history, linguistics and other fields of study can influence and inform our thinking about online communities.

Communications 244

Communications Resources Process Strategy 244

Higher Logic

JUNE 26, 2020

To be effective today, the association knew they needed a member communication strategy that delivered a personal and valuable experience to members. This targeted, personalized approach has been especially successful at engaging and recruiting more members under age 35. Campaign #2: Engaging Current Members.

Recruitment 156

Recruitment Recruiting Email Marketing Communications 156

Higher Logic

APRIL 11, 2017

It also teaches a valuable lesson: indirect communication is rarely accurate. Unless your business technology, including your online community platform, association management system (AMS) or customer relationship management software (CRM) talks to one another directly, the information they collect won’t reach its potential.

Software 192

Software System Team Tools 192

Reid All About it

MAY 14, 2021

Learn how to identify good information, develop practices to gather great information moving forward, and leverage information for better member engagement and retention. Katie Johnson, General Counsel and Chief Member Experience Officer, National Association of REALTORS®. .* – Is My Data Good Enough.

St. Louis 341

St. Louis Technology Strategy Conference 341

Reid All About it

JANUARY 5, 2024

He shares five resources for getting up to speed and staying informed about AI. The State Bar of Texas partnered with Lead Marvels to provide an online resource library for members that generated $160,000 in revenue for the association this past year—plus lots of leads for their sponsors. Non-dues revenue. 1 CAE credit. 1 CAE credit.

Revenue 283

Revenue LMS Price Education 283

Blue Sky eLearn

DECEMBER 6, 2019

These days, your association’s website is likely the place where potential members can find applications and learn about your cause. It also serves as a resource for current members to browse upcoming events or contact a staff member with concerns. Message board. Make sure your LMS is easily navigable.

Member Engagement 232

Member Engagement Directory Tips LMS 232

Nimble AMS

MARCH 19, 2021

For associations, attracting, engaging, and retaining members is a continuous effort. Add to that members’ preferences for convenient digital communications and virtual networking, plus your need to engage with members virtually at a time when you can’t rely on face-to-face activities. It’s a challenge. View infographic.

Member Experience 135

Member Experience Recruiting Recruitment Member Engagement 135

Higher Logic

OCTOBER 24, 2017

Fortunately, by leveraging your online community, it’s easy to reconnect and learn about your chapters’ interests and activities. Here are five steps for using your online community to get to know your chapters, as well as how you can use that information to forge stronger relationships with them. Membership growth.

How To 204

How To Software Committee Tools 204

Nimble AMS

OCTOBER 18, 2021

To deliver a great member experience, you must keep mistakes to a minimum. . Not personalizing member communications. . Sending generic member emails does nothing to show members you understand and care about their needs. But sending targeted, personalized communications does. Learn More.

Member Experience 113

Member Experience System Email Marketing Examples 113

Aaron Wolowiec

MAY 24, 2016

We’ll delve into the findings shortly, but first, Informz points out marketing automation technology has transformed the way associations communicate. Taking a holistic approach means moving away from a single communication strategy to a tailored, one-to-one communication approach.”.

Marketing 140

Marketing Email Marketing Newsletter Report 140

Aaron Wolowiec

MAY 24, 2016

We’ll delve into the findings shortly, but first, Informz points out marketing automation technology has transformed the way associations communicate. Taking a holistic approach means moving away from a single communication strategy to a tailored, one-to-one communication approach.”.

Marketing 140

Marketing Email Marketing Newsletter Report 140

Higher Logic

OCTOBER 25, 2018

However, if improving the member experience is what’s behind your perceived need to update your AMS, you’re focusing your efforts in the wrong place – updating your database isn’t going to accomplish this. Rather, you should look to adopting the best member experience product to achieve your specific objective.

Tools 176

Tools Member Experience Marketing Software 176