MemberClicks

NOVEMBER 15, 2024

When it comes to member experience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.

Member Experience 94

Member Experience How To Membership Management Survey 94

.orgSource

AUGUST 19, 2024

Promote the use of data visualization and storytelling to communicate insights. In a collaborative governance process, teams are assisted to incorporate guidelines into their daily activities. The post Good Data Governance Equals Great Member Experiences appeared first on.orgSource.

Member Experience 100

Member Experience Guidelines Review Education 100

Higher Logic

MAY 20, 2020

Check out these six ideas for creating engaging webinars that deliver a valuable experience to your association’s members: Create Educational Opportunities. Use Webinars to Communicate. Onboard New Members. We're doing weekly events, all about fostering deeper connections between you and your members.

Revenue 296

Revenue Learning Management System Member Engagement eBook 296

Reid All About it

JANUARY 31, 2025

D2L describes how to design and implement an effective online learning strategy , including its vision and purpose, necessary resources and expertise, success criteria, communication plan, and assessment. Chief Communications Officer/Owner at CQbd Tue 2/4 at 12 p.m. Social media for associations. 1 CAE credit. 1 CAE credit.

Arlington 258

Arlington Revenue Education Social Media 258

Reid All About it

DECEMBER 6, 2024

Their guide covers the RFP planning process, necessary components of an RFP, factors to keep in mind when selecting an AMS partner, and advice from some of the most experienced AMS selection consultants in the association community. More info/register. Host: Association Women Technology Champions Tue 12/10 at 12 p.m. CAE credit.

Content 213

Content Strategy Revenue Education 213

Higher Logic

MAY 23, 2019

In the past, association onboarding processes were about time, effort, and energy—all in high demand and short supply for any member-facing department. Many membership departments are shifting their focus to member loyalty and retention, starting with onboarding. Map Existing Processes. So how are organizations evolving?

How To 226

How To Process Tips Resources 226

Nimble AMS

JANUARY 31, 2020

It’s time to deliver the experience members have come to expect. Your association might want to provide a personalized member experience, but are you actually doing it? Chances are that your association wants to provide a personalized member experience. Collect and use member data.

Member Experience 78

Member Experience System Content Tips 78

Nimble AMS

APRIL 22, 2022

Creating a clear communication plan to detail the shift in offerings and address potential member concerns is a necessary strategy in navigating change. . Continue reading to learn how to develop a communication plan and effectively announce pricing changes at your association. . Add more value to the member experience.

Price 110

Price Communications How To FAQ 110

Higher Logic

MAY 16, 2019

Now, they come to your association at various stages of the funnel, or the member/buyer’s journey. And along the way, they expect a different experience from what was the norm 20 years ago. Membership recruitment and retention aren’t isolated processes. What information do your members need at a specific time?

Member Experience 196

Member Experience Technology Content Strategy 196

Reid All About it

JULY 5, 2024

YourMembership offers guidance on membership marketing for small associations , including tips on personalized communication, joining and renewing procedures, new member onboarding, online communities, and online career centers. More info/register (ASAE members only). Small-staff membership marketing. Content curation.

Strategy 270

Strategy Education Content Tips 270

Association Analytics

JANUARY 21, 2025

Whether its more straightforward things like content creation – having ChatGPT write a blog post for you – or assistance with optimizing events and the member experience, theres hope that associations can save time and deliver on the value proposition like never before.

Tools 169

Tools FAQ New York Discount 169

GrowthZone

JANUARY 11, 2022

A powerful AMS helps your organization streamline its internal processes so that your leadership and staff can focus on the member experience. Engaged members will renew their contracts and recruit colleagues who help your organization grow and support your mission.

Member Experience 78

Member Experience Directory Recruiting Recruitment 78

Reid All About it

JUNE 28, 2024

To help you sift through the options, D2L’s buyers guide for associations offers advice on the LMS selection process and walks you through the different system features, capabilities, and support services you’ll encounter out there. Do You Trust Your Member Data? Learn how data silos alienate members and how to fix them.

LMS 264

LMS Course Member Engagement Education 264

Reid All About it

SEPTEMBER 13, 2024

Member experience. For their 2024 State of Associations Member Experience (MX) report , Forj surveyed over 1000 association members about membership expectations and experiences. Gain tips and tools to become more strategic, think more strategically and, even more importantly, communicate strategically.

LMS 270

LMS Revenue Certificate Content 270

Reid All About it

NOVEMBER 1, 2024

. – Elevate Your Impact: Three Strategies to Build Association Success (Fall Symposium) Hear about three powerful strategies to enhance your data-driven initiatives and meet your members’ needs, starting with a comprehensive data audit to ensure you’re collecting the right information to support your goals. 1 CAE credit.

Revenue 258

Revenue Education Arlington Committee 258

Association Analytics

JUNE 21, 2023

This leads to better communication, and over time, a more organized set up so you won’t be overwhelmed by where to go for the data you need in the moment. Provide training opportunities for employees and review your taxonomy from time to time to update any new processes. Solution : The solution to this challenge is pretty simple.

Report 319

Report Team Course Member Experience 319

Higher Logic

JUNE 26, 2020

To be effective today, the association knew they needed a member communication strategy that delivered a personal and valuable experience to members. Check out three examples of automated email campaigns that Professional Australia has used to grow their association and deliver a better member experience.

Recruiting 156

Recruiting Recruitment Email Marketing Member Engagement 156

GrowthZone

NOVEMBER 8, 2022

The first blog post in the series featured competition entries sharing how using the GrowthZone solution increases member engagement. The following highlights responses relating to streamlined processes from using GrowthZone. “We have streamlined processes and increased staff connection. Learn more.

Process 78

Process Directory Software Revenue 78

Reid All About it

JULY 2, 2021

Content is key to marketing and sales success across the entire member lifecycle from prospect to paying member to actively engaged volunteer and leader. It is used to drive marketing campaigns, anchor sales conversations, and fuel the member experience. Presenters: Jonathan Cooper, Communications Manager at NAES.

Technology 370

Technology Strategy Education System 370

.orgSource

DECEMBER 31, 2024

Leverage AI for Impact: From automating repetitive tasks to delivering personalized member experiences, AI can elevate how your association operates. Prioritize Cybersecurity: Protecting your members data is non-negotiable. A strong cybersecurity strategy builds trust and ensures compliance.

Strategy 88

Strategy Technology Case Study Innovation 88

Reid All About it

SEPTEMBER 6, 2024

They cover the planning process, elements of an RFP, factors to keep in mind when selecting an AMS partner, and advice from technology consultants at Achurch Consulting, DelCor, Effective Database Management, and Ellipsis Partners. Rome, Director of Communications, American Bus Association Fri 9/13 at 4 p.m. RFP for an AMS.

Revenue 270

Revenue Technology Strategy Education 270

Nimble AMS

MARCH 30, 2023

Associations can leverage CRM software to enhance customer or member relationships. Organizations that choose a CRM invest for the following functionalities: Lead management Contact management Reports and analytics Process automation Artificial intelligence What is association management software ( AMS ) ?

Software 132

Software Member Experience Association Management Technology 132

Higher Logic

OCTOBER 22, 2019

Let’s take a look at how your association can use your AMS to engage and provide for your members with these five strategies: Create comprehensive member profiles. Automate your communications. Your management software should support integrations with quality tools to help you meet your objectives and support your members.

System 192

System Association Management Software Strategy 192

Reid All About it

JANUARY 28, 2022

Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable Member Experience. The superman of silent auctions is going to lead a conversation alongside a few of his clients about how they revolutionized the silent auction experience. . Fri 1/28 at 1 p.m. 1 CAE credit.

Newsletter 195

Newsletter Survey Software Process 195

Higher Logic

APRIL 4, 2019

I recently read Trevor Owens’ book, Designing Online Communities , which looks at the design process for web communities from a cross-disciplinary perspective. He discusses how psychology, sociology, history, linguistics and other fields of study can influence and inform our thinking about online communities.

Communications 244

Communications Resources Process Strategy 244

Nimble AMS

JUNE 28, 2023

To guarantee your association thrives, you need to invest in the right technology for your staff and members. But how can you ensure your organization chooses the right association management software (AMS) to enhance your staff and member experience? It can drive innovation and help you reach your strategic goals.

Member Experience 129

Member Experience Technology Tips System 129

Reid All About it

MAY 10, 2019

The weekly list of free educational events and resources for the association community… “5G, when fully implemented, is poised to be a very big deal, a far bigger transformation in mobile technology than any previous generational shift. Data Segmentation and Its Huge Impact on the Member Experience. Wed 5/15 at 10:30 a.m.

Member Experience 170

Member Experience DC FAQ Washington 170

.orgSource

OCTOBER 29, 2024

Personalized Member Engagement AI enables associations to create personalized member experiences that can dramatically improve satisfaction and retention. By analyzing member data—such as past interactions, preferences, and behaviors—AI tools can offer tailored recommendations, content, and services to individual members.

Tools 88

Tools Member Engagement Strategy Innovation 88

Association Analytics

APRIL 1, 2024

Most associations don’t have an easy way to measure member engagement across all their different systems and touch points. And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results.

Member Engagement 210

Member Engagement Strategy Certificate Survey 210

Reid All About it

OCTOBER 6, 2023

GrowthZone explains how to improve morale and reduce employee turnover by providing a more enjoyable, rewarding, and humane work experience. They share a bunch of good ideas for onboarding, flexible work schedules, employee perks, recognition, and communication. Content marketing. Fri 10/6 at 12:30 p.m. CAE credit. More info/register.

Revenue 264

Revenue Certificate Education Tools 264

Higher Logic

FEBRUARY 24, 2020

MTI chose community as a tool for digital transformation, and has achieved the following successes with less than 4 full-time staff members: 50% decrease in transactional requests due to community. 97% member retention rate. Ask yourself: How can your association help members feel like they’re making a real difference?

Revenue 207

Revenue Member Experience Tools Learning Management System 207

YourMembership

NOVEMBER 7, 2014

Their answers painted a very interesting picture of how prepared these associations are to deliver the member experience their members will expect. Here are some of the interesting results: 67% of the group believed technology could best help improve their membership management and marketing and communications processes.

Technology 150

Technology millennials Membership Management Process 150

.orgSource

FEBRUARY 25, 2025

Lessons from AOL’s Decline for Associations In the 1990s, America Online (AOL) was synonymous with the internet experience. The iconic phrase “You’ve Got Mail” heralded a new era of digital communication and community building. But by the time broadband internet became widespread, AOL was left behind.

Innovation 88

Innovation Case Study System Technology 88

Nimble AMS

JANUARY 23, 2023

We’re here to guide you through the process! Three strategies to promote your new AMS purchase Are you ready to get staff, members, and key association stakeholders e xcited about your new AMS? Share key member perks. Member login portal. Online community platform. Share your AMS news for the world to see.

How To 115

How To Software Social Media Member Experience 115

Reid All About it

JANUARY 21, 2022

Marketing, membership and communications awards. Gold Circle Awards recognize excellence in marketing, membership, and communications in 15 categories. Learn more about the application process, including tips for a successful submission and insider knowledge about what the judges seek, during a 1/28 webinar—details below.

Survey 195

Survey Price Newsletter Technology 195

Nimble AMS

MARCH 18, 2022

That means you are always using the most recent technology – which is especially useful when you need to change and adapt to new member expectations and world situations. Using Nimble AMS, you can save valuable staff time by automating manual business processes. Personalize member communications and offers. Accounting .

Software 122

Software Membership Management Class Member Experience 122

Reid All About it

MAY 14, 2021

Check it out before you get too deep into your planning process. Hear about the process of establishing digital Covid records and the implications for the meetings and events industry. Katie Johnson, General Counsel and Chief Member Experience Officer, National Association of REALTORS®. API basics. 1 CMP credit.

Technology 341

Technology Strategy St. Louis Tips 341