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If youre embarking on an AMS project, start your research with a review of 108 Ideaspaces list of issues to consider when selecting an association management system (AMS). Fundamentals of Message Design Workshop Ready to unlock the secrets of persuasive communication? AMS selection. More info/register. Location: New York, NY.
When it comes to memberexperience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.
On the first night of every Requirements Analysis course I teach at Georgetown University, I ask my students to discuss why technology projects sometimes fail. Over time, we’ve identified seven common causes of project failure. Communication is the most important soft skill required for project management.
If youre embarking on an AMS project, start your research by reviewing 108 Ideaspaces list of issues to consider when selecting an association management system (AMS) , such as reporting, security, API, technology partners, access control, cost of ownership, vendor stability, and the ability to expand software capabilities as your needs change.
Learn actionable strategies for creating seamless and impactful experiences for speakers, including effective content management, communication practices, and capturing feedback to foster ongoing relationships. Learn how this initiative liberated teams to channel their energies toward higher-value projects. More info/register.
Technology projects fail for a number of avoidable reasons. In part 1 of this series, I described four common causes of technology project failure. Why IT Projects Fail Lack of Leadership When projects run into trouble, the project team and stakeholders lose confidence in the project manager and the project’s ultimate success.
Cross-departmental projects bring diverse perspectives to problem-solving. Steps to Use Technology as a Growth Enabler: Invest in Member-Centric Technology: Focus on tools that enhance engagement, such as CRM platforms and personalized communication systems. AI can also provide predictive insights to guide decision-making.
Break Down Silos: Facilitate cross-functional projects that bring diverse perspectives to the table. Technology is the backbone of operational efficiency, data-driven insights, and personalized memberexperiences. Associations must go beyond basic interactions to deliver seamless, value-driven experiences at every touchpoint.
By implementing comprehensive digital literacy programs and promoting cross-departmental projects with.orgSources guidance, the association saw a 40% increase in innovative project initiatives and a more cohesive, motivated workforce. Prioritize Cybersecurity: Protecting your members data is non-negotiable.
They just published the AMS/CRM System Selection Process Survey Results , which shows what 200+ associations and their vendor and consultant partners experience during system selection. Use this information to plan realistic project timelines, learn from the experiences of others, select vendors, and assemble project teams.
How to Prepare for 2025 : Strengthen Cybersecurity Protocols : Adopt multi-factor authentication, regular software updates, and secure data management practices to protect member data. Build Transparency : Reassure members by openly communicating the measures youre taking to protect their information, building trust and confidence.
These initiatives should address challenges, build on strengths, and enhance the memberexperience. Steps to Develop Key Initiatives: Focus on High-Impact Areas: Prioritize initiatives that align with your vision and offer the greatest potential for growth, such as digital transformation projects or targeted training programs.
Memberexperience. For their 2024 State of Associations MemberExperience (MX) report , Forj surveyed over 1000 association members about membership expectations and experiences. Gain tips and tools to become more strategic, think more strategically and, even more importantly, communicate strategically.
Most associations don’t have an easy way to measure member engagement across all their different systems and touch points. And even when measured, it can be tricky to know how to use engagement scores to improve memberexperience and operational results.
Hear about the key criteria for creating content that retains members. Host: UST Education Speaker: Leona Dalavai Scott, President, JEP Marketing Communications LLC Tue 4/30 at 11 a.m. Benchmarks for Success Dive into Higher Logic’s most recent association email, community, and memberexperience survey data benchmarks.
This leads to better communication, and over time, a more organized set up so you won’t be overwhelmed by where to go for the data you need in the moment. For example, include any details on how that KPI may impact other projects or results. Solution : The solution to this challenge is pretty simple. Set up your KPI and metrics!
The weekly list of free educational events and resources for the association community… “5G, when fully implemented, is poised to be a very big deal, a far bigger transformation in mobile technology than any previous generational shift. What Makes Nonprofit Tech Projects Succeed? Host: Community IT. Wed 5/15 at 10:30 a.m.
Wes Trochlil suggests how to tackle a big data cleanup project —one bite at a time. Content is key to marketing and sales success across the entire member lifecycle from prospect to paying member to actively engaged volunteer and leader. Director, Strategic Marketing & Communications, America’s Blood Centers.
Audiences have developed new expectations as their level of familiarity and sophistication with virtual communications has grown. Planning your Website Project; AMS Integration, Messaging, UI Design, and CTAs. Planning a website project for your association can be an arduous task. 5 ways to Enhance the Modern MemberExperience.
GrowthZone explains how to improve morale and reduce employee turnover by providing a more enjoyable, rewarding, and humane work experience. They share a bunch of good ideas for onboarding, flexible work schedules, employee perks, recognition, and communication. Content marketing. Fri 10/6 at 12:30 p.m. More info/register.
The weekly list of free educational events and resources for the association community… Got a writing project ? I usually work with association industry partners on blog posts, case studies, and other content marketing pieces , but am open to learning about other interesting projects outside that scope. Member app.
Personalized Member Engagement AI enables associations to create personalized memberexperiences that can dramatically improve satisfaction and retention. By analyzing member data—such as past interactions, preferences, and behaviors—AI tools can offer tailored recommendations, content, and services to individual members.
Nimble AMS describes how an AMS helps membership directors better understand members, anticipate their needs, and deliver an optimal online experience and personalized communications and content. If your AMS doesn’t help you recruit, engage and retain members , you better start shopping for a new one. Quick hits.
This discussion will examine the intersectionality between the elements of change management, DEI principles, and online community management to design an equitable user experience. Host: Community By Association. Website Redesign and Management: Straight Talk and Things to Know Before Starting Your Next Project.
Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable MemberExperience. The superman of silent auctions is going to lead a conversation alongside a few of his clients about how they revolutionized the silent auction experience. . – Fri 1/28 at 1 p.m. More info/register.
Eastern* – Project Management Techniques for Non-Project Managers (Association Chat on Blab). Project management…it’s an art and a skill. What if you had the guidance of an expert in project management who could show you some great techniques for working with your current projects? Wed 3/16 at 1:30 p.m.
Unlock the power of timeboxing for project management and professional development. Setting a Strategy for Recruiting Talent Learn about best practices for effectively hiring candidates for both permanent and project work in the meetings and events industry, including defining the role and devising a game plan for recruiting.
. – Association and Nonprofit Trends for 2024: Navigating a Rapidly Evolving Landscape As we move into 2024, the landscape for associations is rapidly evolving, driven by technological advancements, changing member expectations, and an increasingly global context. Project Success Is Up to You: Taking Your Project to the Next Level I get it.
But Jamie Notter at Propel says, “Your culture is already having a direct impact on every other project [you] are doing, and in many cases, the culture is making it harder for [you] to achieve success in those projects.” Our dependence on technology increased, resulting in a need to develop communication techniques that work by Zoom.
Event communications. MemberSuite suggests rethinking your normal promotional communication style when marketing a new virtual event. They also suggest ideas for communicating with people who registered for your cancelled event and other event stakeholders and provide advice on event FAQ page content. More info/register.
Rome, Director of Communications, American Bus Association Fri 9/13 at 4 p.m. Gain tips and tools to become more strategic, think more strategically and, even more importantly, communicate strategically. How Well Do You Know Your Members? Challenge your understanding of your association’s members.
Online community software makes this easy by giving you the ability to create private communities for different groups. Chapters, committees, volunteers, events, and special projects can all have their own communities with content and activities that are customized to their needs.
When members better understand your association’s legislative and regulatory priorities and their role in achieving those goals, they can more confidently make an effective case with policymakers. Project success stories. Member recruitment. To attract young members , you must recruit in ways that make sense to them.
Your organization needs to do its research before deciding on the right technology for your staff and members. Additionally, you need to prepare for a successful project implementation and the launch of your new AMS. Maybe you want to enhance the memberexperience or to advance staff processes?
A new AMS can build enthusiasm by greatly increas ing the staff and memberexperience. When it’s time to share the good news of your new technology investment, consider the following strategies: Share why you bought your new AMS. Share key member perks. Member login portal. Online community platform.
PCMA is partnering with Gevme on the AI-based Project Spark for the events industry , which is free now, but I can see revenue potential. They also share communications lessons learned from their decades of experience in media, business and communications. We develop expertise from researching, thinking and writing.
With innovation moving today at light speed, you need to leverage a strong platform if you want to deliver a world-class memberexperience. Presenter: Amanda Myers, Director of Member Strategy (and resident pop culture junkie), Abila. Planning and IT Project Management for Nonprofits. More info/register.
Motivate members to join your association and renew their membership by providing these benefits. For volunteers who want to make a positive impact or further a cause, provide advocacy opportunities or volunteer positions that directly contribute to meaningful projects.
The 2017 Tax Act added a new incentive for investors to fund projects and activities in low-income communities. Molly Trerotola , Media & Communications Manager, Give Lively. Learn how to communicate effectively with your internal stakeholders as you make the case for investment in a redesign or a renovation.
It’s a time-consuming project that often creates even more change as it goes. Effective Practices in Communicating with Chapter Leaders. Or felt like your communication revolved around administrative asks instead of resources and advice? Selecting and implementing an AMS is not for the faint of heart. 1 CAE credit.
You may want to find out after reading this interesting report from Billhighway about hundreds of calls they made to associations for a market research project. Community Brands asked more than 1,000 association members in the U.S. Host: NimbleUser AMS and Community Brands. Do you really know? 1 CAE credit.
Katie Johnson, General Counsel and Chief MemberExperience Officer, National Association of REALTORS®. 5 Ways to Enhance the Modern MemberExperience. Most existing association management system (AMS) solutions lack the online customer experience that people have come to expect in our digital age. 1 CMP credit.
Nimble AMS describes how it can help your association recruit, engage and retain members by helping you better understand members, anticipate their needs, and deliver personalized communication and content. Host: UST Education Speaker: Linn Wheeling, MBA, CAE, Director Community Engagement Wed 3/22 at 1 p.m. 1 CAE credit.
Every corner of your business is impacted by technology: human resources, hiring, finance, operations, communications, and member engagement. Presenters: Kristin Hodgson, CAE (moderator), Chair, ASAE Components Relations & Volunteer Management Section Council, and Manager, Global Chapter Development, Project Management Institute.
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