Reid All About it

JANUARY 31, 2025

I use data from MGIs survey report more than any other research in our space. D2L describes how to design and implement an effective online learning strategy , including its vision and purpose, necessary resources and expertise, success criteria, communication plan, and assessment. Seuss Association survey. 1 CAE credit.

Arlington 258

Arlington Revenue Education Social Media 258

EventMobi: Association Events

SEPTEMBER 13, 2023

Excitement, pride, gratitude—all of these emotions can stem from a positive member experience! So how do you improve your member experience? Member experience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does Member Experience Matter?

Member Experience 130

Member Experience Tips How To Software 130

MemberClicks

NOVEMBER 15, 2024

When it comes to member experience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.

Member Experience 94

Member Experience How To Membership Management Survey 94

Higher Logic

JANUARY 31, 2019

When Kim Lear spoke at our most recent Super Forum , she reminded us that improving intergenerational communication has never been more pertinent than now. Effective communication is all about managing expectations. Use member data to strengthen communication. Kim Lear, Keynote Speaker, #HLSF18.

Communications 184

Communications millennials Tips Software 184

Association Analytics

JUNE 21, 2023

Older models tended to be AMS-centric, leading to siloed data, static reports, and that trapped feeling. This leads to better communication, and over time, a more organized set up so you won’t be overwhelmed by where to go for the data you need in the moment. Sound familiar? Solution : The solution to this challenge is pretty simple.

Report 319

Report Team Course Member Experience 319

Reid All About it

FEBRUARY 7, 2025

If youre embarking on an AMS project, start your research by reviewing 108 Ideaspaces list of issues to consider when selecting an association management system (AMS) , such as reporting, security, API, technology partners, access control, cost of ownership, vendor stability, and the ability to expand software capabilities as your needs change.

Chicago 275

Chicago Revenue Education Member Engagement 275

Nimble AMS

JANUARY 31, 2020

Your association might want to provide a personalized member experience, but are you actually doing it? Chances are that your association wants to provide a personalized member experience. But here’s a question for you: Are you really incorporating personalization into your member marketing and communications plans?

Member Experience 78

Member Experience System Content Tips 78

Reid All About it

DECEMBER 6, 2024

Their guide covers the RFP planning process, necessary components of an RFP, factors to keep in mind when selecting an AMS partner, and advice from some of the most experienced AMS selection consultants in the association community. Do you find that your Board forgets information, even after youve given thorough reports? 1 CAE credit.

Content 213

Content Strategy Revenue Education 213

.orgSource

JANUARY 7, 2025

Yet, many associations report challenges in integrating emerging tools like AI and maintaining cybersecurity. Steps to Use Technology as a Growth Enabler: Invest in Member-Centric Technology: Focus on tools that enhance engagement, such as CRM platforms and personalized communication systems.

Innovation 88

Innovation Survey Strategy Technology 88

Reid All About it

JULY 5, 2024

Lowell Aplebaum and his team at Vista Cova published an excellent report on strategies and practices to prepare your board for effective governance. In one of my past association jobs, members raved most about our daily curated news update—articles we found and selected for multifamily homebuilders and their industry partners.

Strategy 270

Strategy Education Content Tips 270

Reid All About it

APRIL 26, 2024

s 2024 Association Economic Outlook Report , is optimistic. Hear about the key criteria for creating content that retains members. Host: UST Education Speaker: Leona Dalavai Scott, President, JEP Marketing Communications LLC Tue 4/30 at 11 a.m. Association trends. But a few data points trouble me. 1 CAE credit. 1 CAE credit.

Survey 275

Survey Content Education Strategy 275

Reid All About it

SEPTEMBER 13, 2024

Member experience. For their 2024 State of Associations Member Experience (MX) report , Forj surveyed over 1000 association members about membership expectations and experiences. How Well Do You Know Your Members? Challenge your understanding of your association’s members.

LMS 270

LMS Revenue Certificate Content 270

Higher Logic

DECEMBER 19, 2018

In 2019, how do you plan to get your members to stick around? The Membership Marketing Benchmark Report asked associations why they think members don’t renew. The two biggest reasons they mentioned, after “lack of engagement ” (37%) were: Members c ould not justify membership costs with any significant ROI ( 28% ).

Marketing 289

Marketing Tools Survey Cost 289

Nimble AMS

APRIL 22, 2022

Creating a clear communication plan to detail the shift in offerings and address potential member concerns is a necessary strategy in navigating change. . Continue reading to learn how to develop a communication plan and effectively announce pricing changes at your association. . Add more value to the member experience.

Price 109

Price Communications How To FAQ 109

Reid All About it

NOVEMBER 1, 2024

Member workplace challenges. This member research report from Halmyre Strategies describes the challenges faced by various professions as a new generation enters the workforce , including burnout, work-life balance, client demands, value of credentials, diversity, and changing workforce roles. More info/register.

Revenue 258

Revenue Education Arlington Committee 258

Higher Logic

MAY 29, 2020

The engagement data generated by your community can help your membership team determine who is likely to renew and who is at risk. Once you know who’s at risk, you use automated campaigns to send timely, personalized member communications to those members. MTI chose online community as a tool for digital transformation.

Social Media 254

Social Media Member Engagement Tools Revenue 254

Aaron Wolowiec

MAY 24, 2016

According to most reports, email is the No. A new report by Informz may help marketers decide. The 2016 Association Email Marketing Benchmark Report analyzes nearly 2 billion emails sent by associations in 2015. According to the report, email volume rose nearly 12 percent from 2014. But do email campaigns work?

Marketing 140

Marketing Email Marketing Newsletter Report 140

Aaron Wolowiec

MAY 24, 2016

According to most reports, email is the No. A new report by Informz may help marketers decide. The 2016 Association Email Marketing Benchmark Report analyzes nearly 2 billion emails sent by associations in 2015. According to the report, email volume rose nearly 12 percent from 2014. But do email campaigns work?

Marketing 140

Marketing Email Marketing Newsletter Report 140

Higher Logic

OCTOBER 22, 2019

Let’s take a look at how your association can use your AMS to engage and provide for your members with these five strategies: Create comprehensive member profiles. Automate your communications. Learn more using reporting features. Automate your communications. Personalize member communications.

System 192

System Association Management Software Strategy 192

.orgSource

DECEMBER 23, 2024

Build Transparency : Reassure members by openly communicating the measures youre taking to protect their information, building trust and confidence. Many rely on basic reporting, leaving untapped potential in member insights and operational optimization.

How To 88

How To Survey Video Tools 88

Reid All About it

MAY 3, 2019

Tue 5/7 at 12 p.m.* – Communicating Data with Stakeholders. Association professionals who are responsible for reporting analytics to leadership, boards of directors, and other stakeholders come together in a free-flowing environment to share their lunchtime and discuss data analytics topics. Leverage Data to Drive Member Engagement.

Tucson 262

Tucson Phoenix Products Member Engagement 262

Blue Sky eLearn

DECEMBER 6, 2019

Check out these strategies to help improve your digital operations as well as increase member engagement: Optimize your website. Offer an accessible online member directory. Invest in reporting features. Give your members the power to take control of their association experience with this interactive online member directory.

Member Engagement 232

Member Engagement Directory Tips LMS 232

Reid All About it

APRIL 2, 2021

Association member communications. Interested in grading your association communications? A new report from Bruce Rosenthal Associates, HPN, and Ricochet Advice, The Conference Roadmap to Recovery , presents survey responses from 8,525 association members on their likelihood to attend conferences in 2021.

Revenue 335

Revenue Conference Education Resources 335

Higher Logic

OCTOBER 24, 2017

Less than half of associations measure key financial or programming metrics for their chapters, according to Mariner Management’s 2016 Chapter Benchmarking Report. How are chapter members interacting? The best online community software will automatically collect this data for you, displaying it in customizable dashboards.

How To 204

How To Software Committee Tools 204

Nimble AMS

MARCH 30, 2023

Associations can leverage CRM software to enhance customer or member relationships. Organizations that choose a CRM invest for the following functionalities: Lead management Contact management Reports and analytics Process automation Artificial intelligence What is association management software ( AMS ) ?

Software 131

Software Member Experience Association Management Technology 131

Nimble AMS

APRIL 22, 2019

Three technology innovations associations should embrace for a better member experience. How can your association deliver the experience your members have come to expect? One of the key findings from Salesforce’s second edition of the State of the Connected Customer report , points to the importance of innovation.

Member Experience 60

Member Experience Technology System Innovation 60

Nimble AMS

OCTOBER 15, 2019

These three should be on your priority list to ensure a great member experience. Failing to keep up with technology may cause your organization to fall behind in its ability to deliver a great member experience. Keeping up with member expectations. As your association grows and evolves, its needs change.

Member Experience 60

Member Experience Technology System Software 60

Higher Logic

OCTOBER 25, 2018

However, if improving the member experience is what’s behind your perceived need to update your AMS, you’re focusing your efforts in the wrong place – updating your database isn’t going to accomplish this. Rather, you should look to adopting the best member experience product to achieve your specific objective.

Tools 176

Tools Member Experience Software Marketing 176

Reid All About it

JUNE 30, 2023

Professional development is a highly valued employee benefit, according to dozens of research reports, especially by early-career professionals. Whiplash: Communication Changes in a Post-COVID World Like whiplash, COVID-19 changed the way we work, live, and play—on hyperdrive. More info/register (PAR members only). 1 CAE credit.

Chicago 207

Chicago Education Revenue Newsletter 207

Reid All About it

APRIL 10, 2020

Event communications. MemberSuite suggests rethinking your normal promotional communication style when marketing a new virtual event. They also suggest ideas for communicating with people who registered for your cancelled event and other event stakeholders and provide advice on event FAQ page content. More info/register.

North Carolina 74

North Carolina Content Montana Revenue 74

Nimble AMS

MAY 18, 2023

S ome of America’s leading businesses like New York Life, Bank of America, Voya , Philips, Target, and CVS are leveraging Person Accounts to revolutionize reporting. Person Accounts are also designed to work for associations , support a complex membership structure , and promote a connected member experience.

America 127

America Member Experience New York Cost 127

.orgSource

NOVEMBER 11, 2024

AI and digital tools allow associations to personalize member experiences and engage them in more meaningful ways. Imagine your team being able to: Use AI tools to analyze member data and anticipate their needs. Leverage automation to streamline member communication.

Tools 88

Tools Technology Strategy Innovation 88

Association Analytics

JANUARY 12, 2022

And while it’s important for you to track and report on all of them, it isn’t feasible to regularly review them all. Examples could include quality, cost, growth, and member experience. Clearly Communicate Results. This can be done with a scorecard or pulse report. We suggest you “check your vitals” instead.

How To 169

How To Review Case Study Revenue 169

Reid All About it

JANUARY 28, 2022

Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable Member Experience. The superman of silent auctions is going to lead a conversation alongside a few of his clients about how they revolutionized the silent auction experience. Fri 1/28 at 1 p.m. 1 CAE credit. . –

Newsletter 195

Newsletter Survey Software Process 195

Reid All About it

MAY 7, 2021

The weekly list of free educational events and resources for the association community…. Even after resuming public performances, some theater troupes plan to keep streaming their productions , reports Terry Teachout at the Wall Street Journal. 5 ways to Enhance the Modern Member Experience. Research on associations.

Technology 370

Technology Strategy St. Louis System 370

.orgSource

OCTOBER 29, 2024

Personalized Member Engagement AI enables associations to create personalized member experiences that can dramatically improve satisfaction and retention. By analyzing member data—such as past interactions, preferences, and behaviors—AI tools can offer tailored recommendations, content, and services to individual members.

Tools 88

Tools Member Engagement Strategy Innovation 88

Nimble AMS

JANUARY 31, 2023

Learn how Nimble AMS empowers legacy AMS users to decrease low – value staff processes and elevate the member experience. Three ways Nimble AMS empowers legacy AMS users Three ways Nimble AMS empowers legacy AMS users Are you ready to leave behind your legacy system ? User-friendly reporting. Seamless i ntegrations.

Missouri 122

Missouri Software Illinois Massachusetts 122