Higher Logic

MAY 29, 2020

Member-generated content shows you’re the place to be , while fostering peer-to-peer engagement among your most valuable members. Use community to reach future members. An online community opens a window into your members’ interests, wants, needs, and pain points. Growing Non-Dues Revenue.

Social Media 254

Social Media Tools Member Engagement Revenue 254

Higher Logic

MAY 23, 2019

When evaluating how your onboarding program is doing, ask yourselves if these three things are true about your program: Are members quickly introduced your association’s benefits, like your member network and key resources? Are members drawn in so much that they want to remain and participate?

How To 226

How To Process Tips Tools 226

Reid All About it

SEPTEMBER 13, 2024

The weekly list of free educational events and resources for the association community… On my calendar. James Young at Product Community shares ten revenue-generating product ideas. Member experience. How Well Do You Know Your Members? Challenge your understanding of your association’s members.

LMS 270

LMS Certificate Revenue Content 270

Higher Logic

MARCH 27, 2020

Personalizing your communications during recruitment and retention. As Tara noted in the webinar: “In times of economic uncertainty, association job boards see an increase in job seeker traffic, as professionals turn to them as a resource to help fortify against risk or find new job opportunities.”.

Recruiting 240

Recruiting Recruitment Member Engagement Communications 240

GrowthZone

JANUARY 11, 2022

A powerful AMS helps your organization streamline its internal processes so that your leadership and staff can focus on the member experience. Engaged members will renew their contracts and recruit colleagues who help your organization grow and support your mission. Learn more about the ROI of a smarter AMS».

Member Experience 78

Member Experience Directory Recruiting Recruitment 78

Reid All About it

APRIL 26, 2024

The weekly list of free educational events and resources for the association community… Association boards. Impexium and Jeff De Cagna of Foresight First invite you to participate in The Future of Association Boards (FAB) Survey , our community’s first comprehensive tracking survey of board composition, practices and performance.

Content 275

Content Survey Education Strategy 275

Reid All About it

JUNE 28, 2024

The weekly list of free educational events and resources for the association community… Workforce trends. Advocacy for Associations: Keeping Members Engaged All Year Long As the Congressional Management Foundation put it, “direct constituent interactions have more influence on lawmakers’ decisions than other advocacy strategies.”

LMS 264

LMS Course Member Engagement Education 264

Higher Logic

DECEMBER 14, 2017

You’re already trying to provide a positive customer or member experience, and maintain strong communications with them. Let’s start with that first part, about the experience. Put Experience First. Personalize the Member Experience. Did they view a specific product or resource on your website?

Marketing 262

Marketing Social Media Member Experience America 262

Reid All About it

MAY 3, 2019

The weekly list of free educational events and resources for the association community… View from our campsite in the Superstition Mountains Wilderness east of Phoenix. Tue 5/7 at 12 p.m.* – Communicating Data with Stakeholders. Leverage Data to Drive Member Engagement. 1 CAE credit. More info/register. Host: ASAE.

Tucson 262

Tucson Phoenix Products Tools 262

Higher Logic

APRIL 14, 2020

But the increase in engagement isn’t the only sign we’re seeing that communities are a key communication tool for associations, their members, and their industries. Welcoming the Whole Industry to the Community. Tirza Austin, their online community manager, said: “We have made our forums available to non-members.

Library 318

Library Austin eBook Learning Management System 318

Reid All About it

APRIL 2, 2021

The weekly list of free educational events and resources for the association community…. Association member communications. Interested in grading your association communications? Hear what works, where to focus your resources, marketing, management, and tracking. Post-pandemic association workplace.

Revenue 335

Revenue Conference Industry Education 335

Nimble AMS

DECEMBER 14, 2020

Delivering value for your members is what your association is all about. You’re the go-to resource for your industry or profession. You’re the place your members go to stay informed, network, and advance their careers. Download our success kit for the top resources you need to boost member retention. Get the kit.

Member Experience 78

Member Experience Member Engagement Content Examples 78

Higher Logic

APRIL 4, 2019

Using the right words will help to reinforce the community objective, while the wrong words will obscure the purpose of the community. Resource: What Burning Man’s 10 Principles Can Teach You About Building Community. Disney refers to all of their staff as cast members and their engineers as “Imagineers.”

Communications 244

Communications Resources Process Strategy 244

Reid All About it

JANUARY 5, 2024

The weekly list of free educational events and resources for the association community… Reflection time. A post with curated resources is right up my alley, so I’m happy to highlight this one from Amith Nagarajan at Sidecar. He shares five resources for getting up to speed and staying informed about AI. Non-dues revenue.

Revenue 286

Revenue LMS Price Education 286

Reid All About it

JULY 2, 2021

The weekly list of free educational events and resources for the association community…. This week, they discuss peer advisory groups for association members who want to learn from and with each other. It is used to drive marketing campaigns, anchor sales conversations, and fuel the member experience. CAE credits.

Technology 370

Technology Strategy System Education 370

Reid All About it

APRIL 10, 2020

The weekly list of free educational events and resources for the association community… Virtual association survey. Event communications. MemberSuite suggests rethinking your normal promotional communication style when marketing a new virtual event. Crisis Communications Expert Adele Cehrs. Host: Aplusify.

North Carolina 74

North Carolina Content Montana Social Media 74

Association Analytics

JUNE 21, 2023

This leads to better communication, and over time, a more organized set up so you won’t be overwhelmed by where to go for the data you need in the moment. 5: Your Data Is Not Accessible Challenge : Ever find yourself chasing after a team member in another department to get the data you need? Set up your KPI and metrics!

Team 319

Team Report Course Proposal 319

Blue Sky eLearn

OCTOBER 19, 2020

As an association leader, you know the importance of engaging your members. How you communicate with members and the opportunities you offer directly impact their experience with your organization and the chance that they’ll renew. However, it’s likely that your more traditional engagements are on pause.

Association Management 250

Association Management Committee Learning Management System Software 250

Higher Logic

OCTOBER 25, 2018

However, we’ve seen far too many associations waste valuable time and resources on a switch, only to run into similar dissatisfaction with their new database down the road. Rather, you should look to adopting the best member experience product to achieve your specific objective. Help us help you avoid this.

Tools 176

Tools Member Experience Software Marketing 176

Reid All About it

JUNE 30, 2023

The weekly list of free educational events and resources for the association community… Gen Z membership. MemberSuite explores why new membership communities are so popular with Gen Z. Whiplash: Communication Changes in a Post-COVID World Like whiplash, COVID-19 changed the way we work, live, and play—on hyperdrive.

Chicago 207

Chicago Newsletter Revenue Education 207

Association Analytics

APRIL 1, 2024

Most associations don’t have an easy way to measure member engagement across all their different systems and touch points. And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results.

Member Engagement 210

Member Engagement Strategy Certificate Survey 210

MemberClicks

NOVEMBER 15, 2024

When it comes to member experience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.

Member Experience 52

Member Experience How To Membership Management Survey 52

Aptify

NOVEMBER 5, 2020

Start by thanking new members for their membership. Then, send them a few short emails that let them know what communications to expect, where to go for information, and how to take advantage of their new member benefits. If you need new members to do something, be sure to state clearly what you need them to do and why.

How To 148

How To Newsletter Examples Communications 148

Reid All About it

MAY 10, 2019

The weekly list of free educational events and resources for the association community… “5G, when fully implemented, is poised to be a very big deal, a far bigger transformation in mobile technology than any previous generational shift. Data Segmentation and Its Huge Impact on the Member Experience. 1 CAE credit.

DC 170

DC FAQ Member Experience Project 170

Blue Sky eLearn

DECEMBER 6, 2019

These days, your association’s website is likely the place where potential members can find applications and learn about your cause. It also serves as a resource for current members to browse upcoming events or contact a staff member with concerns. Watch your member engagement rise with this added portal.

Member Engagement 232

Member Engagement Directory Tips LMS 232

Reid All About it

OCTOBER 6, 2023

The weekly list of free educational events and resources for the association community… Industry careers website. GrowthZone explains how to improve morale and reduce employee turnover by providing a more enjoyable, rewarding, and humane work experience. Please send me links if you have one or know of a good one. 1 CAE credit.

Revenue 264

Revenue Certificate Tools Innovation 264

Higher Logic

MARCH 24, 2020

Here at Higher Logic, we’re passionate about lifelong learning and dedicated to providing resources to drive our customers’ to achieve their goals. To support our customers on this journey, let’s explore the latest and greatest ways to strengthen your knowledge and get the most from our products and resources.

Library 219

Library Products Course Video 219

Association Analytics

FEBRUARY 20, 2024

When you’re working with limited resources it can be a struggle to both get new people in the door and then keep them there once you do. Getting in front of target buyers and communicating value happen to be two of the main principles of the common sales process. It’s no secret that growing membership is hard.

Strategy 169

Strategy Social Media Discount Newsletter 169

Nimble AMS

MARCH 19, 2021

For associations, attracting, engaging, and retaining members is a continuous effort. Add to that members’ preferences for convenient digital communications and virtual networking, plus your need to engage with members virtually at a time when you can’t rely on face-to-face activities. It’s a challenge.

Member Experience 138

Member Experience Recruiting Recruitment Member Engagement 138

Reid All About it

SEPTEMBER 6, 2024

The weekly list of free educational events and resources for the association community… Chapters and membership. Your association and chapters vie for your members’ attention and time, so how do you become membership partners instead? Rome, Director of Communications, American Bus Association Fri 9/13 at 4 p.m.

Revenue 270

Revenue Technology Content Strategy 270

Higher Logic

OCTOBER 24, 2017

It may be worth devoting more resources to professional development. These will help you personalize communication with chapters in the future. Personalize Communication and Resources to Build Better Relationships. Personalize Communication and Resources to Build Better Relationships.

How To 204

How To Software Committee Tools 204

Reid All About it

APRIL 19, 2024

The weekly list of free educational events and resources for the association community… Chapter relations gathering. In Nimble AMS’ AI success kit, you get four resources: two 30-minute webinar recordings about AI for associations and two white papers, one an introduction to AI for associations and one on developing an AI strategy.

Newsletter 258

Newsletter Content Social Media Education 258

Higher Logic

OCTOBER 18, 2017

Most associations already use segments for data and communication, usually in external marketing and member acquisition. Once you have data on each of your groups, you can use that to inform your association’s strategy so that every group gets the resources and support they need most. What are Segments?

Report 205

Report Committee Software Association Software 205

Higher Logic

FEBRUARY 10, 2020

The Ideation feature helps you manage customer feedback, crowdsource ideas and suggestions, and improve communication between your product or support teams and your end users. But first, let’s get into how Community Ideation works. Resource: A New Perspective on Negative Feedback in Your Customer Community.

Tools 177

Tools Review Products Member Experience 177

Nimble AMS

OCTOBER 18, 2021

To deliver a great member experience, you must keep mistakes to a minimum. . Not personalizing member communications. . Sending generic member emails does nothing to show members you understand and care about their needs. But sending targeted, personalized communications does. Learn More.

Member Experience 117

Member Experience System Email Marketing Examples 117

Nimble AMS

FEBRUARY 15, 2024

Maybe your association is experiencing challenges, so you’re searching for strategies to empower your staff and enhance the member experience. Regardless of your large association’s situation, the Nimble AMS team is here to offer tips to measure your success and meet your future goals!

LMS 145

LMS Missouri Software Innovation 145

Reid All About it

NOVEMBER 10, 2023

The weekly list of free educational events and resources for the association community… Got a writing project ? Check out what James Young at Product Community has to say about building and using a community engagement funnel. Member app. Bulletin describes how a member app enhances and fosters member engagement.

Certificate 291

Certificate Price Tools Technology 291