Higher Logic

MAY 20, 2020

Check out these six ideas for creating engaging webinars that deliver a valuable experience to your association’s members: Create Educational Opportunities. Use Webinars to Communicate. Onboard New Members. We're doing weekly events, all about fostering deeper connections between you and your members.

Revenue 296

Revenue Learning Management System Member Engagement eBook 296

MemberClicks

NOVEMBER 15, 2024

When it comes to member experience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.

Member Experience 94

Member Experience How To Membership Management Survey 94

Higher Logic

JANUARY 31, 2019

When Kim Lear spoke at our most recent Super Forum , she reminded us that improving intergenerational communication has never been more pertinent than now. Effective communication is all about managing expectations. Use member data to strengthen communication. Kim Lear, Keynote Speaker, #HLSF18.

Communications 184

Communications millennials Tips Software 184

Reid All About it

FEBRUARY 7, 2025

The weekly list of free educational events and resources for the association community The voice of beauty speaks softly; it creeps only into the most fully awakened souls. Make social and educational events more conducive to conversationplenty of online resources offer advice on facilitating interaction and connection.

Chicago 275

Chicago Revenue Education Member Engagement 275

EventMobi: Association Events

SEPTEMBER 13, 2023

Excitement, pride, gratitude—all of these emotions can stem from a positive member experience! So how do you improve your member experience? Member experience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does Member Experience Matter?

Member Experience 130

Member Experience Tips How To Software 130

.orgSource

AUGUST 19, 2024

It belongs to your members. Practice Good Stewardship Even if your digital resources are in order, a data governance policy is an important piece of responsible stewardship. Promote the use of data visualization and storytelling to communicate insights. Much of the data in your systems is not yours.

Member Experience 100

Member Experience Guidelines Review Education 100

Higher Logic

MAY 13, 2020

Maybe you’re struggling with: Retaining and recruiting more members. Communicating a compelling value proposition. Reach Your Association Members with the Benefits They Need. Making connections is most likely one of your members' top reasons for joining your association. What are those effects? The best way to do this?

Tools 296

Tools Communications Email Marketing Recruiting 296

Higher Logic

MAY 29, 2020

Member-generated content shows you’re the place to be , while fostering peer-to-peer engagement among your most valuable members. Use community to reach future members. An online community opens a window into your members’ interests, wants, needs, and pain points. Growing Non-Dues Revenue.

Social Media 254

Social Media Member Engagement Tools Revenue 254

Higher Logic

MAY 23, 2019

When evaluating how your onboarding program is doing, ask yourselves if these three things are true about your program: Are members quickly introduced your association’s benefits, like your member network and key resources? Are members drawn in so much that they want to remain and participate?

How To 226

How To Process Tips Resources 226

Reid All About it

DECEMBER 6, 2024

The weekly list of free educational events and resources for the association community The health of an organization is directly proportional to the speed at which truth travels within it. Luke Burgis [A revealing one to ponder.] Tax reform threat. More info/register. 1 CAE credit. More info/register. More info/register.

Content 213

Content Strategy Revenue Education 213

GrowthZone

JANUARY 11, 2022

A powerful AMS helps your organization streamline its internal processes so that your leadership and staff can focus on the member experience. Engaged members will renew their contracts and recruit colleagues who help your organization grow and support your mission. Learn more about the ROI of a smarter AMS».

Member Experience 78

Member Experience Directory Recruitment Recruiting 78

.orgSource

JANUARY 7, 2025

Steps to Use Technology as a Growth Enabler: Invest in Member-Centric Technology: Focus on tools that enhance engagement, such as CRM platforms and personalized communication systems. Embrace AI for Operational Efficiency: Automate routine tasks to free up resources for strategic initiatives.

Innovation 88

Innovation Survey Strategy Technology 88

Reid All About it

JULY 5, 2024

The weekly list of free educational events and resources for the association community… Association podcasts. The appendix includes an extensive library of board training resources from 25 associations. More info/register (ASAE members only). Board stewardship. Small-staff membership marketing. Content curation.

Strategy 270

Strategy Education Content Tips 270

Reid All About it

SEPTEMBER 13, 2024

The weekly list of free educational events and resources for the association community… On my calendar. James Young at Product Community shares ten revenue-generating product ideas. Member experience. How Well Do You Know Your Members? Challenge your understanding of your association’s members.

LMS 270

LMS Revenue Certificate Content 270

Higher Logic

MARCH 27, 2020

Personalizing your communications during recruitment and retention. As Tara noted in the webinar: “In times of economic uncertainty, association job boards see an increase in job seeker traffic, as professionals turn to them as a resource to help fortify against risk or find new job opportunities.”.

Member Engagement 240

Member Engagement Recruiting Recruitment Tips 240

Higher Logic

DECEMBER 14, 2017

You’re already trying to provide a positive customer or member experience, and maintain strong communications with them. Let’s start with that first part, about the experience. Put Experience First. Personalize the Member Experience. Did they view a specific product or resource on your website?

Marketing 262

Marketing Member Experience Social Media America 262

Reid All About it

APRIL 26, 2024

The weekly list of free educational events and resources for the association community… Association boards. Impexium and Jeff De Cagna of Foresight First invite you to participate in The Future of Association Boards (FAB) Survey , our community’s first comprehensive tracking survey of board composition, practices and performance.

Survey 275

Survey Content Education Strategy 275

Reid All About it

JUNE 28, 2024

The weekly list of free educational events and resources for the association community… Workforce trends. Advocacy for Associations: Keeping Members Engaged All Year Long As the Congressional Management Foundation put it, “direct constituent interactions have more influence on lawmakers’ decisions than other advocacy strategies.”

LMS 264

LMS Course Member Engagement Education 264

Higher Logic

APRIL 14, 2020

But the increase in engagement isn’t the only sign we’re seeing that communities are a key communication tool for associations, their members, and their industries. Welcoming the Whole Industry to the Community. Tirza Austin, their online community manager, said: “We have made our forums available to non-members.

Library 318

Library Austin eBook Learning Management System 318

Reid All About it

MAY 3, 2019

The weekly list of free educational events and resources for the association community… View from our campsite in the Superstition Mountains Wilderness east of Phoenix. Tue 5/7 at 12 p.m.* – Communicating Data with Stakeholders. Leverage Data to Drive Member Engagement. 1 CAE credit. More info/register. Host: ASAE.

Tucson 262

Tucson Phoenix Products Member Engagement 262

.orgSource

JANUARY 14, 2025

Technology is the backbone of operational efficiency, data-driven insights, and personalized member experiences. Are we equipped to address cybersecurity risks and protect sensitive member data? Associations must go beyond basic interactions to deliver seamless, value-driven experiences at every touchpoint.

Member Engagement 88

Member Engagement Strategy Tools Technology 88

Reid All About it

APRIL 2, 2021

The weekly list of free educational events and resources for the association community…. Association member communications. Interested in grading your association communications? Hear what works, where to focus your resources, marketing, management, and tracking. Post-pandemic association workplace.

Revenue 335

Revenue Conference Education Resources 335

.orgSource

DECEMBER 23, 2024

How to Prepare for 2025 : Strengthen Cybersecurity Protocols : Adopt multi-factor authentication, regular software updates, and secure data management practices to protect member data. Build Transparency : Reassure members by openly communicating the measures youre taking to protect their information, building trust and confidence.

How To 88

How To Survey Video Tools 88

Nimble AMS

DECEMBER 14, 2020

Delivering value for your members is what your association is all about. You’re the go-to resource for your industry or profession. You’re the place your members go to stay informed, network, and advance their careers. Download our success kit for the top resources you need to boost member retention. Get the kit.

Member Experience 78

Member Experience Member Engagement Content Resources 78

Higher Logic

APRIL 4, 2019

Using the right words will help to reinforce the community objective, while the wrong words will obscure the purpose of the community. Resource: What Burning Man’s 10 Principles Can Teach You About Building Community. Disney refers to all of their staff as cast members and their engineers as “Imagineers.”

Communications 244

Communications Resources Process Strategy 244

Reid All About it

JULY 2, 2021

The weekly list of free educational events and resources for the association community…. This week, they discuss peer advisory groups for association members who want to learn from and with each other. It is used to drive marketing campaigns, anchor sales conversations, and fuel the member experience. CAE credits.

Technology 370

Technology Strategy Education System 370

Reid All About it

NOVEMBER 1, 2024

The weekly list of free educational events and resources for the association community… “You can never be wise unless you love reading.” They save time and when done well, can truly enhance the member experience. They’ll answer your questions on membership related to member communities (e.g.,

Revenue 258

Revenue Education Arlington Committee 258

Reid All About it

APRIL 10, 2020

The weekly list of free educational events and resources for the association community… Virtual association survey. Event communications. MemberSuite suggests rethinking your normal promotional communication style when marketing a new virtual event. Crisis Communications Expert Adele Cehrs. Host: Aplusify.

North Carolina 74

North Carolina Content Montana Revenue 74

Association Analytics

JUNE 21, 2023

This leads to better communication, and over time, a more organized set up so you won’t be overwhelmed by where to go for the data you need in the moment. 5: Your Data Is Not Accessible Challenge : Ever find yourself chasing after a team member in another department to get the data you need? Set up your KPI and metrics!

Report 319

Report Team Course Member Experience 319

Blue Sky eLearn

OCTOBER 19, 2020

As an association leader, you know the importance of engaging your members. How you communicate with members and the opportunities you offer directly impact their experience with your organization and the chance that they’ll renew. However, it’s likely that your more traditional engagements are on pause.

Association Management 250

Association Management Committee Member Engagement Software 250

Reid All About it

JANUARY 5, 2024

The weekly list of free educational events and resources for the association community… Reflection time. A post with curated resources is right up my alley, so I’m happy to highlight this one from Amith Nagarajan at Sidecar. He shares five resources for getting up to speed and staying informed about AI. Non-dues revenue.

Revenue 286

Revenue LMS Price Education 286

.orgSource

NOVEMBER 11, 2024

AI and digital tools allow associations to personalize member experiences and engage them in more meaningful ways. Imagine your team being able to: Use AI tools to analyze member data and anticipate their needs. Leverage automation to streamline member communication.

Tools 88

Tools Technology Strategy Innovation 88

Higher Logic

OCTOBER 25, 2018

However, we’ve seen far too many associations waste valuable time and resources on a switch, only to run into similar dissatisfaction with their new database down the road. Rather, you should look to adopting the best member experience product to achieve your specific objective. Help us help you avoid this.

Tools 176

Tools Member Experience Software Marketing 176

Aptify

NOVEMBER 5, 2020

Start by thanking new members for their membership. Then, send them a few short emails that let them know what communications to expect, where to go for information, and how to take advantage of their new member benefits. If you need new members to do something, be sure to state clearly what you need them to do and why.

How To 148

How To Examples Member Experience Social Media 148

Reid All About it

JUNE 30, 2023

The weekly list of free educational events and resources for the association community… Gen Z membership. MemberSuite explores why new membership communities are so popular with Gen Z. Whiplash: Communication Changes in a Post-COVID World Like whiplash, COVID-19 changed the way we work, live, and play—on hyperdrive.

Chicago 207

Chicago Education Revenue Newsletter 207

Reid All About it

MAY 10, 2019

The weekly list of free educational events and resources for the association community… “5G, when fully implemented, is poised to be a very big deal, a far bigger transformation in mobile technology than any previous generational shift. Data Segmentation and Its Huge Impact on the Member Experience. 1 CAE credit.

Member Experience 170

Member Experience DC FAQ Washington 170

Higher Logic

MARCH 24, 2020

Here at Higher Logic, we’re passionate about lifelong learning and dedicated to providing resources to drive our customers’ to achieve their goals. To support our customers on this journey, let’s explore the latest and greatest ways to strengthen your knowledge and get the most from our products and resources.

Library 219

Library Course Video Products 219