Reid All About it

SEPTEMBER 13, 2024

Member experience. For their 2024 State of Associations Member Experience (MX) report , Forj surveyed over 1000 association members about membership expectations and experiences. Gain tips and tools to become more strategic, think more strategically and, even more importantly, communicate strategically.

LMS 270

LMS Certificate Revenue Content 270

Higher Logic

MAY 29, 2020

You don't have to be a hypnotist or a master of persuasion to build support for an online community among your association’s board and executive team. Instead, you need to align your new online community with the mission and priorities of your association's leadership. Objection 1: Price. Example: “X platform is cheap/free.

Social Media 254

Social Media Tools Member Engagement Revenue 254

Association Analytics

APRIL 1, 2024

And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results. In this post, we’ll explore three strategies you can use to ensure you’re making the right moves for more meaningful member engagement.

Member Engagement 210

Member Engagement Strategy Certificate Survey 210

Higher Logic

MARCH 27, 2020

This week, Higher Logic teamed up with Community Brands to host a webinar on just that – strategizing for the next generation. Personalizing your communications during recruitment and retention. Vivian highlighted that an undefined experience is just, well, a default experience.

Recruiting 240

Recruiting Recruitment Member Engagement Communications 240

Reid All About it

APRIL 26, 2024

She offers advice on getting a team together to develop and regularly review the model, and what to cover during team meetings. Mariana Fernandes at Animalz shares her team’s favorite content marketing blogs, newsletters and podcasts. Hear about the key criteria for creating content that retains members. 1 CAE credit.

Content 275

Content Survey Education Strategy 275

Higher Logic

OCTOBER 22, 2019

Let’s take a look at how your association can use your AMS to engage and provide for your members with these five strategies: Create comprehensive member profiles. Automate your communications. Your management software should support integrations with quality tools to help you meet your objectives and support your members.

System 192

System Association Management Software Strategy 192

Aptify

MAY 20, 2021

In our work with associations, we’ve learned a few things that great associations incorporate into their day-to-day world to deliver a great member experience. Here are five of them: Consider the member point of view. Your members’ needs and expectations are always changing. Personalize the member experience.

Member Experience 72

Member Experience Tips Technology Team 72

Reid All About it

NOVEMBER 10, 2023

Wes Kao shares solid advice for onboarding yourself when you join a new team. Check out what James Young at Product Community has to say about building and using a community engagement funnel. Member app. Unlike social media, a mobile app serves as a centralized communication channel for your members.

Certificate 291

Certificate Price Tools Technology 291

Blue Sky eLearn

DECEMBER 6, 2019

Look for website builders that offer templates in case your team isn’t well-versed in code. If your team doesn’t have much experience in web design, a website builder with responsive design features is best. Investing in capable event management software ensures that you and your team are as prepared as possible.

Member Engagement 232

Member Engagement Directory Tips LMS 232

Reid All About it

JUNE 28, 2024

They just published the AMS/CRM System Selection Process Survey Results , which shows what 200+ associations and their vendor and consultant partners experience during system selection. Use this information to plan realistic project timelines, learn from the experiences of others, select vendors, and assemble project teams.

LMS 264

LMS Course Member Engagement Education 264

Reid All About it

APRIL 2, 2021

The weekly list of free educational events and resources for the association community…. Association member communications. Interested in grading your association communications? Presenters: Genevieve Borello (Moderator), CAE, Senior Manager, Member Engagement, ACTFL. – Facilit8me: Community of Practice.

Revenue 335

Revenue Conference Industry Education 335

Reid All About it

APRIL 10, 2020

Event communications. MemberSuite suggests rethinking your normal promotional communication style when marketing a new virtual event. They also suggest ideas for communicating with people who registered for your cancelled event and other event stakeholders and provide advice on event FAQ page content. More info/register.

North Carolina 74

North Carolina Content Montana Social Media 74

Reid All About it

JANUARY 28, 2022

Achurch Consulting describes how to build trust and connections with your team while working remotely. Crafting an event experience. Event Farm describes two different approaches to crafting event experiences that will wow your attendees and help you achieve business outcomes. *All Connecting while working remotely.

Newsletter 195

Newsletter Survey Team Software 195

Reid All About it

OCTOBER 27, 2023

Mastering Year-End Reporting: 5 Tricks and Treats for Advocacy Teams It’s important to show your leadership team, board, and members or clients what you’ve accomplished in the past year, but it’s even more important to connect past success to future plans, especially with a tumultuous election year ahead. 1 CAE credit.

LMS 264

LMS North Carolina Recruiting Recruitment 264

Reid All About it

MAY 14, 2021

The team at Event Farm has been hosting a series of webinars about the safe return to in-person events. Teams need to do more with fewer resources and greater expectations with the recent increase in lobbying and advocacy efforts. Katie Johnson, General Counsel and Chief Member Experience Officer, National Association of REALTORS®.

St. Louis 341

St. Louis Technology Strategy Conference 341

Reid All About it

SEPTEMBER 6, 2024

Best Practices for Managing the “Easy Button” In a time of lean corporate planning teams, third-party, agency and independent planners can fill skill gaps in teams, augment staffing, and help reach goals by leveraging their vast expertise. Rome, Director of Communications, American Bus Association Fri 9/13 at 4 p.m.

Revenue 270

Revenue Technology Content Strategy 270

Higher Logic

APRIL 11, 2017

It also teaches a valuable lesson: indirect communication is rarely accurate. Integrated software, on the other hand, communicates directly with other systems to provide clear, helpful data you can use to improve business results. 5 Advantages of Integrating Your Online Community. Slash Staff Workload with Automatic Permissions.

Software 192

Software System Team Tools 192

MemberClicks

NOVEMBER 15, 2024

When it comes to member experience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.

Member Experience 52

Member Experience How To Membership Management Survey 52

Nimble AMS

SEPTEMBER 20, 2022

With proper practice, your organization can leverage your virtual community to drive engagement, boost retention, and attract new members. . Keep reading for three key tips to improve the member experience with your online community platform. Empower your staff as thought leaders in your online community.

Member Engagement 130

Member Engagement Guidelines Member Experience Leadership 130

Nimble AMS

JUNE 28, 2023

To guarantee your association thrives, you need to invest in the right technology for your staff and members. But how can you ensure your organization chooses the right association management software (AMS) to enhance your staff and member experience? Offer a seat on your team. Partner with your vendor.

Technology 133

Technology Member Experience System Tips 133

Nimble AMS

MARCH 19, 2021

Add to that members’ preferences for convenient digital communications and virtual networking, plus your need to engage with members virtually at a time when you can’t rely on face-to-face activities. Offering an online member community is a great solution. It’s a challenge.

Member Experience 138

Member Experience Recruiting Recruitment Member Engagement 138

Reid All About it

JANUARY 5, 2024

3 Rules to Building an Outstanding Digital Member Experience Learn essential insights into how to optimize your organization’s digital member experience and bolster sustainable revenue growth. 1 CAE credit. More info/register. Host: UST Education Speaker: Mark Bullard, Founder, BrainSquall Wed 1/10 at 1 p.m. 1 CAE credit.

Revenue 286

Revenue LMS Price Education 286

Nimble AMS

DECEMBER 4, 2024

The strong link between effective technology adoption and member loyalty is a good sign for associations, though many still feel unprepared for the future according to the latest research. However, with the right association management software (AMS), both your staff and members can thrive.

Technology 111

Technology Software Association Management Process 111

Reid All About it

DECEMBER 6, 2024

At Community-Led Alliance, Steve Chen describes the journey of Code & Coffee and suggests strategies for building trust, psychological safety, and a strong sense of belonging in a community. Learn how this initiative liberated teams to channel their energies toward higher-value projects. Association finances. CAE credit.

Content 213

Content Strategy Revenue Technology 213

Reid All About it

APRIL 19, 2024

His observations are especially useful for consultants, but anyone who runs a team, department, or organization will find valuable advice here. James Young of Product Community describes a twist on mentoring. By supporting these pairings, associations can foster a learning culture and community. Consultant/founder wisdom.

Newsletter 258

Newsletter Content Social Media Education 258

Reid All About it

JANUARY 21, 2022

Marketing, membership and communications awards. Gold Circle Awards recognize excellence in marketing, membership, and communications in 15 categories. The member experience. MemberSuite suggests how to reevaluate the member experience and apply what you learn. The survey closes next week so don’t delay.

Survey 195

Survey Newsletter Price Technology 195

Reid All About it

JULY 2, 2021

For the first time ever, our Data Analytics Network planning team will be hosting an “office hours” style webinar covering topics of interest from our series registrants. Content is key to marketing and sales success across the entire member lifecycle from prospect to paying member to actively engaged volunteer and leader.

Technology 370

Technology Strategy System Education 370

Nimble AMS

MAY 20, 2024

Maybe you want to enhance the member experience or to advance staff processes? Additionally, the organization valued Nimble AMS’ dynamic reports and dashboards and member management features. Create your implementation t eam It’s crucial to consider who will be on your AMS implementation team.

Software 137

Software Review Team FAQ 137

Higher Logic

FEBRUARY 10, 2020

This dedicated space for feedback allows members and customers to help you build a better experience. The Ideation feature helps you manage customer feedback, crowdsource ideas and suggestions, and improve communication between your product or support teams and your end users. You’re probably thinking, "Okay…”.

Tools 177

Tools Review Products Member Experience 177

Reid All About it

OCTOBER 6, 2023

They share a bunch of good ideas for onboarding, flexible work schedules, employee perks, recognition, and communication. It is no longer a weird experiment in some back room with a tiger team.” Beyond Borders: Uniting Chapter Communications Learn how to foster clear communication and collaboration among your chapters.

Revenue 264

Revenue Certificate Tools Innovation 264

Nimble AMS

JANUARY 5, 2024

Elevate communication Create a communication schedule to ensure your staff are up to date throughout the implementation process. Elevate two-way communication by regularly meeting with your staff stakeholder group. Work with your software vendor team to best understand how change will affect your entire team.

Technology 120

Technology Software Tips Process 120

Higher Logic

MARCH 24, 2020

Exclusive insights and product presentations from our leadership team. A tentative listing of these hands-on workshops will cover Google Analytics, CSS (Cascading Style Sheets)/Web Design, Marketing Automation Campaigns, Online Community modules, and more. Dedicated face-to-face consulting sessions with experts.

Library 219

Library Products Course Video 219

Association Analytics

JANUARY 12, 2022

The start of a new year is a time many organizations revisit their strategic goals to make sure their teams’ initiatives for the year are aligned with those goals. Examples could include quality, cost, growth, and member experience. Clearly Communicate Results. Ask your team what the numbers reveal.

How To 169

How To Review Case Study Revenue 169

Reid All About it

MAY 7, 2021

Audiences have developed new expectations as their level of familiarity and sophistication with virtual communications has grown. Each leader has a different perspective to share relevant across any market segment and beneficial to event professionals at every level, employers, and team leaders. Wed 5/12 at 1 p.m. More info/register.

St. Louis 370

St. Louis Technology Strategy Products 370

Nimble AMS

FEBRUARY 15, 2024

Maybe your association is experiencing challenges, so you’re searching for strategies to empower your staff and enhance the member experience. Regardless of your large association’s situation, the Nimble AMS team is here to offer tips to measure your success and meet your future goals!

LMS 145

LMS Missouri Software Innovation 145

Reid All About it

MAY 10, 2019

The weekly list of free educational events and resources for the association community… “5G, when fully implemented, is poised to be a very big deal, a far bigger transformation in mobile technology than any previous generational shift. Data Segmentation and Its Huge Impact on the Member Experience. Wed 5/15 at 10:30 a.m.

DC 170

DC FAQ Member Experience Project 170

Reid All About it

MARCH 24, 2023

Reduce staff turnover by providing a more enjoyable, rewarding and humane work experience. GrowthZone shares ideas for onboarding, flexible work schedules, employee perks, recognition, and communication. Whether staffed internally or through an agency, 47% of organizations now have this job description within their team.

Revenue 233

Revenue Chicago Leadership Education 233