Reid All About it

SEPTEMBER 13, 2024

Member experience. For their 2024 State of Associations Member Experience (MX) report , Forj surveyed over 1000 association members about membership expectations and experiences. Gain tips and tools to become more strategic, think more strategically and, even more importantly, communicate strategically.

LMS 265

LMS Certificate Revenue Content 265

Higher Logic

FEBRUARY 10, 2020

When our organizations are guided by end-user feedback, we’re more effective, we create more satisfied members and customers, and ideally, we increase our revenue. With Ideation , we’ve made getting this type of feedback a reality in your online community. But first, let’s get into how Community Ideation works.

Tools 177

Tools Review Products Member Experience 177

ISAE

OCTOBER 31, 2023

Mastering Leadership Communication to Connect with Members Whether you manage a social or professional fraternity or sorority, communicating with members should be one of your top priorities. With all your organization has to do on a daily basis, member engagement activities can unintentionally fall by the wayside.

Communications 52

Communications Leadership Software Recruitment 52

Nimble AMS

DECEMBER 14, 2020

A recent study on member engagement by Community Brands shows that members place increasing value on having ways to connect and learn year-round. Providing an online community is an ideal way to deliver a great member experience and keep members involved every day.

Member Experience 78

Member Experience Member Engagement Content Examples 78

MemberClicks

NOVEMBER 30, 2023

It’s about more than just planning events or sending newsletters; it’s about making every resource count for the success and satisfaction of your members. It’s more than just getting the word out; it’s about creating a brand image that speaks to your potential members and highlights the value of joining your association.

Association Management 52

Association Management Tools Tips Software 52

Disciple Media

OCTOBER 2, 2023

Member experience is the amalgamation of every touchpoint, interaction, and sentiment your community members encounter in your digital community. So, let’s dive in and explore some practical strategies you can use to elevate your member experience.

Member Experience 36

Member Experience Tips FAQ Content 36

Reid All About it

APRIL 26, 2024

The Future of (C)TV is Now In the past year, premium CTV platforms have seen a staggering number of new developments and tools that evolved the channel into the performance marketing powerhouse it always promised to be—while still making it easier than ever for brands of all sizes to get in on the action. 1 CAE credit. More info/register.

Content 271

Content Survey Education Strategy 271

Higher Logic

JANUARY 31, 2019

When Kim Lear spoke at our most recent Super Forum , she reminded us that improving intergenerational communication has never been more pertinent than now. Effective communication is all about managing expectations. Use member data to strengthen communication. Kim Lear, Keynote Speaker, #HLSF18.

Communications 184

Communications millennials Tips Software 184

Higher Logic

MAY 29, 2020

The engagement data generated by your community can help your membership team determine who is likely to renew and who is at risk. Once you know who’s at risk, you use automated campaigns to send timely, personalized member communications to those members. Where community fits in: Add new, high-traffic advertising space.

Social Media 254

Social Media Tools Member Engagement Revenue 254

Nimble AMS

APRIL 22, 2019

Three technology innovations associations should embrace for a better member experience. How can your association deliver the experience your members have come to expect? The study found that 59 percent of consumers say companies need cutting edge digital experiences to keep their business. Explore Nimble AMS.

Member Experience 60

Member Experience Technology System Innovation 60

MemberClicks

SEPTEMBER 15, 2023

In this article, we’ll delve deeper into best practices and strategies for creating and nurturing a thriving online community from launch to maturity. As you’re reading, consider trusted tools for community management. Ensure that your community’s mission is prominently communicated to potential members.

Tools 52

Tools eBook Software Proposal 52

Higher Logic

MAY 13, 2020

Maybe you’re struggling with: Retaining and recruiting more members. Communicating a compelling value proposition. Reach Your Association Members with the Benefits They Need. You can maximize their membership value by providing members with the connections and resources they care about the most, year-round.

Tools 296

Tools Communications Email Marketing Recruiting 296

Reid All About it

SEPTEMBER 6, 2024

He also addresses ethics and transparency concerns, AI policies, and “shadow” AI tools. Peggy Hoffman of Mariner Management says, “The traditional volunteer model—long terms, rigid roles—isn’t resonating with today’s members. Host: Community Brands Tue 9/10 at 12 p.m. How Well Do You Know Your Members? Video marketing.

Revenue 265

Revenue Technology Content Strategy 265

Nimble AMS

MARCH 30, 2023

Customer relationship management (CRM) software is a data driven tool that streamlines your customer relationships. An AMS assists in data management and reporting, optimizing sales and marketing efforts, and streamlining member payments and e-commerce initiatives. What is customer relationship management ( CRM ) ? Become data-driven.

Software 137

Software Member Experience Technology Certificate 137

Reid All About it

NOVEMBER 10, 2023

Check out what James Young at Product Community has to say about building and using a community engagement funnel. Member app. Unlike social media, a mobile app serves as a centralized communication channel for your members. Bulletin describes how a member app enhances and fosters member engagement.

Certificate 286

Certificate Price Tools Technology 286

Associations Now

APRIL 7, 2020

Also: how data visualization can improve the member experience. But effectively communicating takes more than public speaking skills. Trust is a critical element in effective communications. A recent post from Billhighway offers communication guidelines for unusual times.

Communications 66

Communications LMS Guidelines Software 66

.orgSource

NOVEMBER 11, 2024

The organizations that will lead the future are those that invest in their people, equipping them with the tools and knowledge they need to excel in a tech-driven environment. Many traditional roles are evolving, and staff members need to expand their skillsets to keep up with the new demands.

Tools 88

Tools Technology Team Innovation 88

Nimble AMS

SEPTEMBER 6, 2024

Many associations choose a CRM platform and an AMS to track member interactions, streamline membership processes and payments, gain insights on membership trends, and enhance the member experience. User-friendly reporting All organizations need powerful data tools to predict member behavior and prevent churn.

Software 102

Software Innovation Member Experience Technology 102

Reid All About it

OCTOBER 6, 2023

GrowthZone explains how to improve morale and reduce employee turnover by providing a more enjoyable, rewarding, and humane work experience. They share a bunch of good ideas for onboarding, flexible work schedules, employee perks, recognition, and communication. What are the latest tools and how might they help us navigate change?

Revenue 259

Revenue Certificate Tools Innovation 259

Reid All About it

JUNE 30, 2023

WBT Systems provides strategies for offering professional development as an employee retention tool. Tool implementation. What do you do when employees are begging for new timesaving tools or want to adopt modern systems to replace under-performing ones? Non-dues revenue partners. and expansion (yay!). Sponsorships.

Chicago 206

Chicago Newsletter Revenue Education 206

Association Analytics

FEBRUARY 20, 2024

Besides facing competition from free online sources of continuing education and mentorship, it can also be a challenge for associations to communicate their value, especially when it comes to younger generations. Getting in front of target buyers and communicating value happen to be two of the main principles of the common sales process.

Strategy 169

Strategy Social Media Discount Newsletter 169

MemberClicks

SEPTEMBER 27, 2023

You may want to use a tool like BrowserStack to test your page. Not only does it benefit your guests, it also provides your organization with effective tools to maximize your event’s success. Supports attendee engagement and communication. Use an event app like GTR to leverage benefits such as: Streamlined check-in.

Tools 52

Tools Tips How To Software 52

Nimble AMS

JUNE 13, 2019

How associations can provide personal communications while still respecting member privacy. From experiences with companies like Amazon and Netflix, your members have come to expect a personalized online experience in just about everything they do. And the right approach to both will lead to greater member loyalty.

Communications 60

Communications How To Member Experience System 60

.orgSource

OCTOBER 29, 2024

Personalized Member Engagement AI enables associations to create personalized member experiences that can dramatically improve satisfaction and retention. By analyzing member data—such as past interactions, preferences, and behaviors—AI tools can offer tailored recommendations, content, and services to individual members.

Tools 88

Tools Newsletter Member Engagement Innovation 88

.orgSource

OCTOBER 3, 2024

Key Themes: AI Integration: AI was front and center this year, with sessions covering everything from chatbots to predictive analytics and how these tools can be harnessed to improve member services and operational efficiency. Laura Graham, Sr.

Innovation 88

Innovation Strategy Technology Content 88

Nimble AMS

MAY 18, 2023

Person Accounts are also designed to work for associations , support a complex membership structure , and promote a connected member experience. Originally, Salesforce started as a Business-to-Business (B2B) tool. However, as Salesforce grew, customers expressed a demand for a Business-to-Customer (B2C) model.

America 133

America New York Member Experience Cost 133

Higher Logic

MAY 23, 2019

Many membership departments are shifting their focus to member loyalty and retention, starting with onboarding. They’re building automated processes with new tools to: Cut out clunky processes + reduce extra effort during onboarding. Draw new members into conversations with seasoned members in their online community.

How To 226

How To Process Tips Tools 226

Association Adviser

OCTOBER 13, 2016

Each year when Association Adviser and Naylor Association Solutions launch the Association Communications Benchmarking Study , we certainly hope to see measurable improvements in the ways associations communicate with members. Create a master calendar with dates & times for all member touchpoints: [link] @AssocAdviser.

Communications 60

Communications Revenue Social Media Survey 60

Nimble AMS

DECEMBER 27, 2022

Professional societies, trade associations, and nonprofit groups can all use analytics tools to improve their staff operations, reach more members and non-members, and make meaningful progress toward their mission and goals. . Raw data is difficult to interpret and even harder to communicate. Descriptive analytics .

Association Management 133

Association Management Software Analysis How To 133

Reid All About it

MAY 3, 2019

Tue 5/7 at 12 p.m.* – Communicating Data with Stakeholders. Tech Tools to Make You Immediately More Productive. Hear about 20+ helpful freemium, low-cost, and game-changing solutions out there to make your job easier—tools that can automate your workday and make connecting online easier. Tue 5/7 at 1 p.m. 1 CAE credit.

Tucson 262

Tucson Phoenix Products Tools 262

Blue Sky eLearn

OCTOBER 19, 2020

As an association leader, you know the importance of engaging your members. How you communicate with members and the opportunities you offer directly impact their experience with your organization and the chance that they’ll renew. Your online engagements will only be as good as the tools and software you use.

Association Management 250

Association Management Committee Learning Management System Software 250

Reid All About it

NOVEMBER 1, 2024

They save time and when done well, can truly enhance the member experience. We’ll walk through programming text-based and video-based chatbots using tools like Zapier, Soul Machines, Tidio, and more. From standard operating procedures to communication styles and even long-range goals, we all have a lot to learn from each other.

Revenue 254

Revenue Arlington Education Content 254

Nimble AMS

MAY 23, 2023

What sets these platforms apart is their ability to streamline processes, automate tasks, and provide a comprehensive view of member engagement. Together, these platforms give us the tools we need to help associations thrive in a dynamic and ever-changing environment.

Innovation 110

Innovation Software Certificate Member Experience 110

Forj

MARCH 4, 2024

Listservs can be a good tool for starting a community, but many organizations outgrow the limited tech capabilities. Your members are used to using SMS, apps, social media, and many other forms of communication.

Social Media 91

Social Media Tools Communications Organization 91

Higher Logic

MAY 16, 2019

Productivity will always be important, but what we’re seeing now is that technology is not only a supporting tool, but part and parcel of the strategy itself. And members’ use of technology becomes part of how they experience your organization and membership itself. What information do your members need at a specific time?

Member Experience 196

Member Experience Technology Content Communications 196

Nimble AMS

FEBRUARY 15, 2024

Maybe your association is experiencing challenges, so you’re searching for strategies to empower your staff and enhance the member experience. Regardless of your large association’s situation, the Nimble AMS team is here to offer tips to measure your success and meet your future goals!

LMS 147

LMS Missouri Software Innovation 147

Higher Logic

DECEMBER 19, 2018

D epending on what you heard from members, you might need to keep up the good work, communicate what you’re offering more clearly, make your membership benefits more accessible, or change it completely. You might find that you need a new tech tool or a bigger investment in marketing to deliver a more personalized member experience.

Marketing 289

Marketing Communications Survey Tools 289