Reid All About it

FEBRUARY 7, 2025

Associations, how can you help member employers? Snack pack How to ensure your association’s communications cut through the inbox clutter. Sarah Sain, CAE, Naylor Association Solutions The power of personalized member engagement: why its critical for associations and how to get started.| More info/register. 1 CAE credit.

Chicago 275

Chicago Revenue Education Member Engagement 275

Nimble AMS

DECEMBER 4, 2024

Focus on solving organizational problems As you look to improve member loyalty and empower your staff with your AMS, you’ll want to determine which organizational issues you hope to address with your new technology. You can also consider how your communication timeline can involve your members.

Technology 119

Technology Software Association Management Process 119

Higher Logic

MAY 29, 2020

The engagement data generated by your community can help your membership team determine who is likely to renew and who is at risk. Once you know who’s at risk, you use automated campaigns to send timely, personalized member communications to those members. Where community fits in: Add new, high-traffic advertising space.

Social Media 254

Social Media Member Engagement Tools Revenue 254

Higher Logic

MAY 13, 2020

Maybe you’re struggling with: Retaining and recruiting more members. Communicating a compelling value proposition. Reach Your Association Members with the Benefits They Need. You can maximize their membership value by providing members with the connections and resources they care about the most, year-round.

Tools 296

Tools Communications Email Marketing Recruiting 296

Higher Logic

FEBRUARY 10, 2020

When our organizations are guided by end-user feedback, we’re more effective, we create more satisfied members and customers, and ideally, we increase our revenue. With Ideation , we’ve made getting this type of feedback a reality in your online community. But first, let’s get into how Community Ideation works.

Tools 177

Tools Review Products Member Experience 177

MemberClicks

NOVEMBER 15, 2024

When it comes to member experience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.

Member Experience 94

Member Experience How To Membership Management Survey 94

.orgSource

JANUARY 14, 2025

Next Steps: Invest in Digital Upskilling: Offer regular training programs to build confidence in emerging technologies and tools. Technology is the backbone of operational efficiency, data-driven insights, and personalized member experiences. Are we equipped to address cybersecurity risks and protect sensitive member data?

Member Engagement 88

Member Engagement Strategy Tools Technology 88

EventMobi: Association Events

SEPTEMBER 13, 2023

Excitement, pride, gratitude—all of these emotions can stem from a positive member experience! So how do you improve your member experience? Member experience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does Member Experience Matter?

Member Experience 130

Member Experience Tips How To Software 130

Nimble AMS

FEBRUARY 3, 2022

From managing members to organizing events, there’s no shortage of work to do. The right software and tools can help you clear that plate and find a wide range of benefits for your association. These tools can help you minimize busywork, grow your membership with intelligent tech, straighten up your finances and much more.

Tools 134

Tools Software System Resources 134

.orgSource

JANUARY 7, 2025

Yet, many associations report challenges in integrating emerging tools like AI and maintaining cybersecurity. Steps to Use Technology as a Growth Enabler: Invest in Member-Centric Technology: Focus on tools that enhance engagement, such as CRM platforms and personalized communication systems.

Innovation 88

Innovation Survey Strategy Technology 88

.orgSource

DECEMBER 23, 2024

The Rise of Generative AI in Content and Engagement 2024 Trend : Our survey revealed that generative AI has quickly become an essential tool for associations, enabling them to personalize interactions, streamline content production, and enhance engagement. This helps ensure staff are ready to leverage AI effectively.

How To 88

How To Survey Video Tools 88

Higher Logic

JANUARY 31, 2019

When Kim Lear spoke at our most recent Super Forum , she reminded us that improving intergenerational communication has never been more pertinent than now. Effective communication is all about managing expectations. Use member data to strengthen communication. Kim Lear, Keynote Speaker, #HLSF18.

Communications 184

Communications millennials Tips Software 184

Reid All About it

NOVEMBER 1, 2024

They save time and when done well, can truly enhance the member experience. We’ll walk through programming text-based and video-based chatbots using tools like Zapier, Soul Machines, Tidio, and more. From standard operating procedures to communication styles and even long-range goals, we all have a lot to learn from each other.

Revenue 258

Revenue Education Arlington Committee 258

Higher Logic

DECEMBER 19, 2018

D epending on what you heard from members, you might need to keep up the good work, communicate what you’re offering more clearly, make your membership benefits more accessible, or change it completely. You might find that you need a new tech tool or a bigger investment in marketing to deliver a more personalized member experience.

Marketing 289

Marketing Tools Survey Cost 289

.orgSource

AUGUST 19, 2024

Provide user-friendly tools to empower employees to access and analyze data independently. Promote the use of data visualization and storytelling to communicate insights. The post Good Data Governance Equals Great Member Experiences appeared first on.orgSource. This is not the place for independent problem-solving.

Member Experience 100

Member Experience Guidelines Review Education 100

Reid All About it

DECEMBER 6, 2024

Discover new tools that can reduce time-consuming activities and unlock pockets of growth. Learn actionable strategies for creating seamless and impactful experiences for speakers, including effective content management, communication practices, and capturing feedback to foster ongoing relationships. More info/register.

Content 213

Content Strategy Revenue Education 213

Reid All About it

APRIL 26, 2024

The Future of (C)TV is Now In the past year, premium CTV platforms have seen a staggering number of new developments and tools that evolved the channel into the performance marketing powerhouse it always promised to be—while still making it easier than ever for brands of all sizes to get in on the action. 1 CAE credit. More info/register.

Survey 275

Survey Content Education Strategy 275

Nimble AMS

JANUARY 31, 2020

It’s time to deliver the experience members have come to expect. Your association might want to provide a personalized member experience, but are you actually doing it? Chances are that your association wants to provide a personalized member experience. Collect and use member data.

Member Experience 78

Member Experience System Content Tips 78

Reid All About it

MAY 3, 2019

Tue 5/7 at 12 p.m.* – Communicating Data with Stakeholders. Tech Tools to Make You Immediately More Productive. Hear about 20+ helpful freemium, low-cost, and game-changing solutions out there to make your job easier—tools that can automate your workday and make connecting online easier. Tue 5/7 at 1 p.m. 1 CAE credit.

Tucson 262

Tucson Phoenix Products Member Engagement 262

Higher Logic

APRIL 14, 2020

But the increase in engagement isn’t the only sign we’re seeing that communities are a key communication tool for associations, their members, and their industries. Welcoming the Whole Industry to the Community. APGA uses the community as a place for members to ask additional questions.

Library 318

Library Austin eBook Learning Management System 318

Reid All About it

SEPTEMBER 13, 2024

Member experience. For their 2024 State of Associations Member Experience (MX) report , Forj surveyed over 1000 association members about membership expectations and experiences. Gain tips and tools to become more strategic, think more strategically and, even more importantly, communicate strategically.

LMS 270

LMS Revenue Certificate Content 270

Higher Logic

MAY 23, 2019

Many membership departments are shifting their focus to member loyalty and retention, starting with onboarding. They’re building automated processes with new tools to: Cut out clunky processes + reduce extra effort during onboarding. Draw new members into conversations with seasoned members in their online community.

How To 226

How To Process Tips Resources 226

.orgSource

NOVEMBER 11, 2024

The organizations that will lead the future are those that invest in their people, equipping them with the tools and knowledge they need to excel in a tech-driven environment. Many traditional roles are evolving, and staff members need to expand their skillsets to keep up with the new demands.

Tools 88

Tools Technology Strategy Innovation 88

.orgSource

JANUARY 21, 2025

This blog will guide you through six essential steps to create your 2025 roadmap to excellence, equipping your association with the tools and strategies needed for resilience, innovation, and long-term success. Analyze Member Engagement: Use surveys or focus groups to assess how well youre meeting member needs and expectations.

Strategy 88

Strategy Tools Review Member Engagement 88

.orgSource

DECEMBER 31, 2024

Steps to cultivate a culture of excellence: Bridge Digital Literacy Gaps: Equip your staff with the knowledge and tools to navigate the digital landscape confidently. Technology: The Backbone of Transformation AI, automation, and advanced analytics arent just buzzwordstheyre the tools redefining whats possible for associations.

Strategy 88

Strategy Technology Case Study Innovation 88

GrowthZone

JANUARY 11, 2022

A powerful AMS helps your organization streamline its internal processes so that your leadership and staff can focus on the member experience. Engaged members will renew their contracts and recruit colleagues who help your organization grow and support your mission. It’s a mutually-beneficial relationship that you can initiate.

Member Experience 78

Member Experience Directory Recruiting Recruitment 78

Blue Sky eLearn

OCTOBER 19, 2020

As an association leader, you know the importance of engaging your members. How you communicate with members and the opportunities you offer directly impact their experience with your organization and the chance that they’ll renew. Your online engagements will only be as good as the tools and software you use.

Association Management 250

Association Management Committee Member Engagement Software 250

Reid All About it

NOVEMBER 10, 2023

Check out what James Young at Product Community has to say about building and using a community engagement funnel. Member app. Unlike social media, a mobile app serves as a centralized communication channel for your members. Bulletin describes how a member app enhances and fosters member engagement.

Certificate 291

Certificate Price Tools Member Engagement 291

Higher Logic

MAY 16, 2019

Productivity will always be important, but what we’re seeing now is that technology is not only a supporting tool, but part and parcel of the strategy itself. And members’ use of technology becomes part of how they experience your organization and membership itself. What information do your members need at a specific time?

Member Experience 196

Member Experience Technology Content Strategy 196

Higher Logic

OCTOBER 25, 2018

However, if improving the member experience is what’s behind your perceived need to update your AMS, you’re focusing your efforts in the wrong place – updating your database isn’t going to accomplish this. Rather, you should look to adopting the best member experience product to achieve your specific objective.

Tools 176

Tools Member Experience Software Marketing 176

.orgSource

OCTOBER 29, 2024

Personalized Member Engagement AI enables associations to create personalized member experiences that can dramatically improve satisfaction and retention. By analyzing member data—such as past interactions, preferences, and behaviors—AI tools can offer tailored recommendations, content, and services to individual members.

Tools 88

Tools Member Engagement Strategy Innovation 88

Reid All About it

APRIL 10, 2020

Event communications. MemberSuite suggests rethinking your normal promotional communication style when marketing a new virtual event. They also suggest ideas for communicating with people who registered for your cancelled event and other event stakeholders and provide advice on event FAQ page content. More info/register.

North Carolina 74

North Carolina Content Montana Revenue 74

Blue Sky eLearn

DECEMBER 6, 2019

There’s no need for your staff to spend time manually performing functions that can be easily be automated with a comprehensive association management software (AMS) solution or with certain association management tools. Give your members the power to take control of their association experience with this interactive online member directory.

Member Engagement 232

Member Engagement Directory Tips LMS 232

Reid All About it

OCTOBER 6, 2023

GrowthZone explains how to improve morale and reduce employee turnover by providing a more enjoyable, rewarding, and humane work experience. They share a bunch of good ideas for onboarding, flexible work schedules, employee perks, recognition, and communication. What are the latest tools and how might they help us navigate change?

Revenue 264

Revenue Certificate Education Tools 264

Nimble AMS

DECEMBER 14, 2020

A recent study on member engagement by Community Brands shows that members place increasing value on having ways to connect and learn year-round. Providing an online community is an ideal way to deliver a great member experience and keep members involved every day.

Member Experience 78

Member Experience Member Engagement Content Resources 78

Higher Logic

OCTOBER 22, 2019

Automate your communications. An AMS makes it easy for you to gather important information about your members, communicate with them, and help them take part in your programming. Your management software should support integrations with quality tools to help you meet your objectives and support your members.

System 192

System Association Management Software Strategy 192

Higher Logic

OCTOBER 24, 2017

Chapter leaders should drive discussions and priorities in the community in the same way they do their offline events and activities, choosing the subjects that their members are most interested in. You’re providing the tools they need to succeed, not micromanaging. That’s a major step forward. Make Your Chapters a Priority.

How To 204

How To Software Committee Tools 204