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This hypothetical scenario illustrates an important truth for all associations operating in the modern age: Your website is a critical tool that must meet your current and potential members expectations in order to keep your community healthy and experience long-term organizational success. Explore our top tips below.
During ASAE’s MM&C Conference earlier this month, association executives and industry partners took part in 24 learning labs, three keynotes, two preconference workshops and networked to up their game on digital, content and branding strategies. Although it’s not ASAE’s […].
Rowing in the Same Direction: Using Communications to Drive Team Alignment Consider the challenges when communications is done poorly: misinterpretations, incorrect assumptions, disengagement, mistrust, and resistance to change. Fundamentals of Message Design Workshop Ready to unlock the secrets of persuasive communication?
D2L describes how to design and implement an effective online learning strategy , including its vision and purpose, necessary resources and expertise, success criteria, communication plan, and assessment. Chief Communications Officer/Owner at CQbd Tue 2/4 at 12 p.m. Social media for associations. 1 CAE credit. More info/register.
Excitement, pride, gratitude—all of these emotions can stem from a positive memberexperience! So how do you improve your memberexperience? Memberexperience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does MemberExperience Matter?
When it comes to memberexperience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.
AI and digital tools allow associations to personalize memberexperiences and engage them in more meaningful ways. Imagine your team being able to: Use AI tools to analyze member data and anticipate their needs. Leverage automation to streamline membercommunication.
Creating a clear communication plan to detail the shift in offerings and address potential member concerns is a necessary strategy in navigating change. . Continue reading to learn how to develop a communication plan and effectively announce pricing changes at your association. . Add more value to the memberexperience.
Fundamentals of Message Design Workshop Revolutionize how you think about crafting messages that stick. They save time and when done well, can truly enhance the memberexperience. From standard operating procedures to communication styles and even long-range goals, we all have a lot to learn from each other.
Aptify shares 50 ways to boost member recruitment and retention. Workshop participants told Amanda Kaiser that online attendees are more challenging to engage than any other segment, so she’s sharing advice on hosting super engaging virtual meetings. . Do You Trust Your Member Data? Membership. Online attendee engagement.
Event communications. MemberSuite suggests rethinking your normal promotional communication style when marketing a new virtual event. They also suggest ideas for communicating with people who registered for your cancelled event and other event stakeholders and provide advice on event FAQ page content. Organizer: Better Meetings.
New this year: With registration, you’ll get access to ALL hands-on, pre-conference workshops. A tentative listing of these hands-on workshops will cover Google Analytics, CSS (Cascading Style Sheets)/Web Design, Marketing Automation Campaigns, Online Community modules, and more. Higher Logic Strategic Services.
This discussion will examine the intersectionality between the elements of change management, DEI principles, and online community management to design an equitable user experience. Host: Community By Association. Meredith Shottes, Chief Experience Officer, Miller Tanner Associates. More info/register. More info/register.
Through professional development and training, your workshops provide value to your members, while also boosting your member engagement and retention. So how do you ensure your workshops are consistently satisfying member needs? Plus, get access to your essential Workshop Feedback Template. Use a text box.
The weekly list of free educational events and resources for the association community…. A different kind of event, you’ll find inspiring keynotes coupled with small group workshops led by industry veterans. Learn what ‘unified communications and collaboration’ means. Association technology and analytics. More info/register.
Marketing, membership and communications awards. Gold Circle Awards recognize excellence in marketing, membership, and communications in 15 categories. The memberexperience. MemberSuite suggests how to reevaluate the memberexperience and apply what you learn. The survey closes next week so don’t delay.
Wed 7/10 at 8:00 a.m.* – Chapter Workshop: Leverage Chapters to Engage & Grow Membership (Washington DC). Organizer: ASAE Communications Professionals Community. What’s New in User Experience? More info/register. Thu 7/11 at 11 a.m.
GrowthZone explains how to improve morale and reduce employee turnover by providing a more enjoyable, rewarding, and humane work experience. They share a bunch of good ideas for onboarding, flexible work schedules, employee perks, recognition, and communication. Content marketing. Fri 10/6 at 12:30 p.m. More info/register. .
Nimble AMS describes how it can help your association recruit, engage and retain members by helping you better understand members, anticipate their needs, and deliver personalized communication and content. Small staff challenge. Journalism’s decline. Ross Barkan writes about the media’s conflict of interest problem.
I usually don’t list events with a registration fee but since the Billhighway and Mariner folks are friends of mine, I’m making an exception for their workshop on Wednesday. – Chapter Workshop: Leverage Chapters to Engage & Grow Membership (Washington DC). Organizer: ASAE Communications Professionals Community.
Host: UST Education Speakers: Julie Duncan, Association Practice Leader, and Jenni Glaze, COO, US Transactions Corporation Wed 11/1 at 12 p.m. – Don’t Be a Data Hoarder: 5 Steps to Recovery Data hoarding wastes staff time, creates a bad memberexperience, and costs your association revenue. More info/register. 1 CAE credit. .
By supporting these pairings, associations can foster a learning culture and community. Bulletin describes how member apps help improve member engagement by providing centralized communication channels for members. Filled with light and meaningful conversations that build community. Membership mobile app.
Countless participants express themselves through extravagant art projects, workshops, costumes, accessories, camp themes, and bike decoration. 6: Communal Effort. Our community values creative cooperation and collaboration. Like any other city, Black Rock City is made up of several (read: thousands) of diverse communities.
I can’t resist mentioning her latest project, even though she hasn’t asked me to do it: The Bold CommunityWorkshop on Thursday, September 19. Yes, there’s a fee, but it looks like a memorable experience so check it out. Turn Member Engagement and AMS Data into Effective Marketing. Location: Washington DC. Host: PropFuel.
They explain how these AMS functions affect the memberexperience, how the AMS market is changing, and what you should look for in a new AMS. Empowered Margins sat down with 70 AMS developers to get their perspectives on all things AMS , such as integration, APIs, security, ecommerce, data visualization, and more. More info/register.
The Salesforce event will feature over 90 sessions , workshops, and product demos. There are s essions geared towards executives, leaders in IT, communications, and membership, so make sure you invite your entire team! Experience innovative technology. Something for everyone at your association.
Thanks to positive market changes, members’ finances seem to be in a better place, which allows them to continue paying dues. However, there are a few factors that could be harming member engagement, retention, and overall growth. Refine your communication strategies. Make your events more engaging. Embrace technology.
Effective Practices in Communicating with Chapter Leaders. Or felt like your communication revolved around administrative asks instead of resources and advice? Some super communicator CRPs share advice and examples on creating effective chapter communication practices. 1 CAE credit. Host: McKinley Advisors. 1 CAE credit.
Association communication trends. Associations are communicating more frequently than ever before but still struggle to articulate their member value proposition and customize communications for different cohorts. Crafting the Event Experience: A Virtual Design Workshop. of measurement, analytics, and data.
PropFuel describes why and how this innovative approach to communicating and engaging with members and customers is so successful. They explain how these factors affect the memberexperience, how the AMS market is changing, and what you should look for in a new AMS. Communicating the Value of Membership.
Not only will communicating this value help you compete with for-profit organizations, but it will help you improve your member engagement, as members will see the true worth of your organization. Consider creating different channels regarding different thought leadership topics or member internets to build connections.
Learn how to gather information from attendees during the registration process, implement technology to create safer events, manage session capacity, quickly and easily communicate with attendees onsite, safely facilitate onsite meetings between attendees, and enable touchless contact sharing. More info/register (fee for MPI non-members).
It’s a bustling organization that has exploded in growth over five years, with over 4,000 members worldwide. This incredible growth brought with it new questions for how to elevate the memberexperience and offer a more cohesive space for learning and expanding the field. That’s where CXPA’s journey with community began.
They also share communications lessons learned from their decades of experience in media, business and communications. Harness the Power of AI in Community Management Recalibrate your understanding of AI in community management. Renew: Is Your Member Renewal Journey Magical or Miserable? More info/register.
Host: Fridays@4 Speaker: Carolyn Nopar, former Chief Development Officer for the YWCA Metro Chicago and Director of Development & Communications for Family Focus Mon 6/26 at 8 a.m. Renew: Is Your Member Renewal Journey Magical or Miserable? More info/register. 1 CAE credit. More info/register. 1 CMP credit. More info/register.
Artificial Intelligence (AI) technology has become increasingly popular, with many industries embracing its potential to enhance processes, streamline communication, and boost efficiency. Workshop If you would like more tips on creating effective prompts (yes, there are several more that will help you!)
. – Member Engagement in 2021: How Associations are Navigating Engagement in the Post-Pandemic Environment. The pandemic has reshaped every aspect of our lives: how we do business, how we communicate, and how, when and where we interact with each other as human beings. Walk a mile in your member’s shoes. CAE credits.
Fionta suggests ways to improve membership marketing, attract younger members, look beyond membership, communicate value, and think about the future differently. Adult learning principles need more attention in the association community. The Roots of Inclusive Communication. PCI Workshop. Instructor-led education.
The weekly list of free educational events and resources for the association community…. Marketing, membership and communications awards. Memberexperience. Amanda Kaiser says memberexperience must be the new blueprint for engagement. What has Changed about the MemberExperience? every Monday.
A membership committee is a volunteer-based group of members , serving to improve the memberexperience at an association. Members who serve on the committee have a range of backgrounds and experiences making them fit for leadership. Connection building A strong sense of community is essential for any association.
Host: Jay Daughtry, Chief Communications Officer/Owner, CQbd. Find out how to get a pulse check on the health of your data, see how your data quality compares with other associations, and walk away with the tools you need to communicate the importance of data hygiene to your team and stakeholders. More info/register. CAE credits.
Q4 Consultant Community Call We’re excited to open lines of communication for ASAE staff to update the consultant community and create a space for our consultant members to network with one another. The Community Check-In A weekly community chat on Slack for black professionals working in the events industry.
According to recent data , most young members (87%) said it was important to be part of an association, and more than half (51%) reported that being in an association is more important than it used to be. So, how do association marketers speak to young members and get them to lean in? Is there any friction at any point in this journey?
Event management: Plan, communicate and take registrations for your events. You can sometimes find self-directed resources, like professional association guides and online communities, or more formal workshops and educational sessions from the software provider.
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