Higher Logic

MAY 16, 2019

They might hear about you through a direct mail flyer, send in a check to join, and attend a conference once a year. Now, they come to your association at various stages of the funnel, or the member/buyer’s journey. And along the way, they expect a different experience from what was the norm 20 years ago.

Member Experience 196

Member Experience Technology Content Strategy 196

Reid All About it

SEPTEMBER 13, 2024

You put a ton of effort into planning, promoting, and hosting a conference, but once it’s over, attendees drift away. Member experience. For their 2024 State of Associations Member Experience (MX) report , Forj surveyed over 1000 association members about membership expectations and experiences.

LMS 270

LMS Revenue Certificate Content 270

Reid All About it

MARCH 12, 2021

I just read a new paper— The New Association Tech Ecosystem: Powering Member Experiences with Integration and Specialization —from Chris Gloede and Karen Power of Ricochet Advice and I suggest you do too, especially if you have technology or analytics decisions on the horizon. Association technology and analytics. Host: Fridays@4.

Nashville 370

Nashville LMS Recruitment Recruiting 370

Reid All About it

APRIL 2, 2021

By participating in Association Adviser’s annual Association Communications Benchmarking Survey , you can help yourself and others benchmark member communication challenges and improvements—and you’ll get the first look at the report this summer. Future conference attendance. Hybrid conferences. Educational coaches.

Revenue 335

Revenue Conference Education Resources 335

Higher Logic

FEBRUARY 28, 2019

When you create a library of resources filled with the exclusive information and discussions your community members need to be successful, it inspires your members to log in more frequently and stay up to date on the latest offline events. Resource: How to Use Events & Conferences to Increase Activity in Your Online Community.

Tools 208

Tools LMS eBook Resources 208

Blue Sky eLearn

OCTOBER 19, 2020

As the global pandemic continues to keep many indoors and away from large in-person events, your regular member meetings and large conferences must either be postponed or pivoted to the online space. If those members do decide to leave, the time and effort into attracting them is ultimately wasted. Large events.

Association Management 250

Association Management Committee Member Engagement Software 250

Nimble AMS

MAY 25, 2022

To deliver a member-centric experience at your organization, you’ll need the right technology. Consider adopting modern association management software (AMS) to drive member recruitment. An AMS is an invaluable tool to optimize your operations and boost member recruitment and retention. .

Innovation 123

Innovation Technology How To Recruiting 123

Reid All About it

DECEMBER 2, 2016

If you’re going to the ASAE Technology Conference, like me, and agreed during registration to receive emails from exhibitors, then you’re probably getting several of them a day. If you want to stand out and make a positive impression, read my advice about sending emails to ASAE conference attendees. Host: AssociationSuccess.org.

San Jose 193

San Jose millennials Revenue Recruiting 193

Reid All About it

FEBRUARY 5, 2016

Pave a clear pathway to building better eLearning programs for your association with this free, monthly webinar series from iCohere Academy, a worldwide professional community of practice dedicated to the evolution of webinars, web meetings and courses, and hybrid/virtual conferences. Register here. (1 1 CAE credit). Wed 2/10 at 3:00 p.m.

Pennsylvania 150

Pennsylvania Social Media Recruiting Recruitment 150

Reid All About it

MARCH 5, 2021

The ROI Member Recruitment Brochure: How to Crea8e Brochures That Positively Influence Membership Decisions. Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Creating an Equitable User Experience through Digital Culture. (must join Fridays@4 first, it’s free).

North Carolina 370

North Carolina Certificate Strategy Case Study 370

Higher Logic

AUGUST 15, 2017

Somewhat more common than handwritten letters is a volunteer appreciation event at your annual conference. Experienced volunteers may work with new recruits to help them learn the ropes, for example. These are just a few ideas of ways to thank your members and take more traditional volunteer appreciation techniques to the next level.

North Carolina 343

North Carolina Project Leadership Discount 343

Aptify

NOVEMBER 5, 2020

Your membership recruitment efforts worked! You have new members. It’s the same with new members to your association. That’s why member onboarding is so important. Here are some examples of content to include in your email series: Remind them of the benefits they will now receive as a member of your association.

How To 148

How To Examples Member Experience Social Media 148

Nimble AMS

APRIL 29, 2022

There are myriad options on how to increase profits, however, leveraging successful strategies at your organization guarantees increased revenue and delivers value to the member experience. . Providing event opportunities is a fantastic way to improve the member experience and accelerate association non-dues revenue.

Revenue 111

Revenue Strategy Member Experience Discount 111

Nimble AMS

MARCH 30, 2023

Association management software (AMS) is technology that can manage all aspects of your membership, helping you recruit, engage, and retain members. Your organization can also use an AMS to help set up, manage, and run webinars, conferences, and events. Become data-driven.

Software 132

Software Member Experience Association Management Technology 132

Reid All About it

MARCH 11, 2016

You association needs to leverage a strong platform to deliver a world class member experience. networking) – Member Engagement: Recruiting, Retaining and Engaging the Future of Your Association (Alexandria Brown Bag). Presenter: Amalea Hijar, Associate Director, Member Strategy, American College of Cardiology.

Case Study 150

Case Study Raleigh Project Revenue 150

Reid All About it

OCTOBER 27, 2023

Host: UST Education Speakers: Julie Duncan, Association Practice Leader, and Jenni Glaze, COO, US Transactions Corporation Wed 11/1 at 12 p.m. – Don’t Be a Data Hoarder: 5 Steps to Recovery Data hoarding wastes staff time, creates a bad member experience, and costs your association revenue. Fri 10/27 at 11 a.m. 1 CMP credit.

LMS 264

LMS Leadership Strategy Recruitment 264

Higher Logic

SEPTEMBER 28, 2017

These groups want different things, and would be put into two different member personas. If you decided to actively recruit students, they would also be a separate persona. Why Are Member Personas Important? So how do you create member personas? 9 Steps to Create Member Personas. Define Your Purpose.

Member Experience 136

Member Experience United States Recruiting Recruitment 136

Reid All About it

SEPTEMBER 2, 2022

Nimble AMS describes how an AMS helps membership directors better understand members, anticipate their needs, and deliver an optimal online experience and personalized communications and content. If your AMS doesn’t help you recruit, engage and retain members , you better start shopping for a new one. Quick hits.

Tips 49

Tips Project Technology Education 49

Nimble AMS

NOVEMBER 2, 2022

During our time at the conference, we had the pleasure of celebrating the 60 years the Canadian Society of Association Executives (CSAE) has been a premier organization dedicated to member-based organizations and association professionals. Custom software inspires a negative member experience. Happy anniversary, CSAE! .

Software 114

Software LMS Recruiting Recruitment 114

Nimble AMS

AUGUST 30, 2022

The theme of this year’s conference was Disruption=Opportunity. The session also provided many helpful insights for associations looking to navigate the current recruiting market. ” During our demos, we highlighted three key features to help association professionals prioritize the member experience: Nimble Communities.

Nashville 115

Nashville Atlanta Member Experience Software 115

Reid All About it

DECEMBER 2, 2016

If you’re going to the ASAE Technology Conference, like me, and agreed during registration to receive emails from exhibitors, then you’re probably getting several of them a day. If you want to stand out and make a positive impression, read my advice about sending emails to ASAE conference attendees. Host: AssociationSuccess.org.

San Jose 150

San Jose millennials Revenue Recruiting 150

Nimble AMS

JULY 28, 2022

Remember, investing in new technology not only brings benefits to your organizational operations , but it improves the member experience. According to the Community Brands Study, there’s a direct correlation between innovative technology and member satisfaction.

Software 116

Software LMS Learning Management System Missouri 116

Reid All About it

SEPTEMBER 6, 2024

Your association and chapters vie for your members’ attention and time, so how do you become membership partners instead? Billhighway shares Elizabeth Engel’s advice for tackling this conundrum, including how to help chapter volunteers excel at member recruitment, engagement, and retention. How Well Do You Know Your Members?

Revenue 270

Revenue Technology Strategy Education 270

Reid All About it

MAY 10, 2019

Data Segmentation and Its Huge Impact on the Member Experience. Member expectations are higher than ever, and in order to keep up, it is critical to focus on the member experience to build and maintain loyalty. – How to Personalize the Member Experience. Thu 5/16 at 12 p.m. 1 CAE credit.

Member Experience 170

Member Experience DC FAQ Washington 170

Nimble AMS

JUNE 27, 2022

When it comes to delivering superior member experience (MX), association professionals know how important it is to invest in technology that drives member loyalty. TECH TIP: Community Brands offers career center and learning management software (LMS) to help you upgrade professional content for your members. Learn more.

Leadership 112

Leadership FAQ Member Engagement Member Experience 112

Reid All About it

DECEMBER 1, 2023

Member recruitment. To attract young members , you must recruit in ways that make sense to them. Conference/abstract management. Ex Ordo describes how to implement conference and abstract management software for medical, technical, scientific, and academic society events. 1 CAE credit. More info/register.

Strategy 275

Strategy Technology Arlington Education 275

Nimble AMS

APRIL 20, 2022

Thanking volunteers accelerates recruitment. When leaders go out of their way to recognize volunteers for their efforts at member town halls or in social media posts, other association members will notice. They’re also more likely to attend non-member events and consider joining your association. . Learn more.

Recruiting 125

Recruiting Recruitment Handbook Video 125

Reid All About it

JANUARY 28, 2022

If the registration numbers for your educational programs are disappointing, WBT Systems shares several reasons people don’t commit to online courses and conferences. Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable Member Experience. Registration resistance.

Newsletter 195

Newsletter Survey Software Process 195

Reid All About it

OCTOBER 7, 2022

Don’t assume the membership recruitment, engagement, and retention practices that worked pre-pandemic will continue to work as well now. Fionta suggests ways to improve membership marketing, attract younger members, look beyond membership, communicate value, and think about the future differently. Revisiting membership practices.

Education 41

Education Blended Learning Video Conference 41

Reid All About it

NOVEMBER 2, 2018

Recharge your Member Experience. Member value propositions are rapidly changing from expectations to experience-driven experiences. Your members expect the same convenient online experience with your association that they’ve come to expect in most other areas of their lives. SURGE Virtual Conference.

Chicago 38

Chicago DC Tools LMS 38

Associations Now

DECEMBER 18, 2018

Savvier member recruitment. This year, a few associations took clever approaches to traditional member recruitment campaigns. But you don’t need a major retail event or sports month to recruit prospects. Meanwhile, member mentoring can be another challenging engagement task. Easy-to-use online tools.

Tips 103

Tips Handbook Recruiting Recruitment 103

Reid All About it

OCTOBER 6, 2023

Conference design. Conference/abstract management. Ex Ordo describes how to implement conference and abstract management software for medical, technical, scientific, and academic association events. Another take on the young professional recruitment challenge comes from James Young of Product Community.

Revenue 264

Revenue Certificate Education Tools 264

Smooth The Path

OCTOBER 1, 2019

A coworker, a peer, a friend, a professor, a boss, or a vendor encouraged them to go to a chapter event or a conference, and then they were hooked. Most association awareness happens because enthusiastic current members are out there promoting the association (or their chapter, or the conference).

Recruiting 94

Recruiting Recruitment Conference Organization 94

Smooth The Path

FEBRUARY 15, 2018

Why do our members join? Myth #1: Members Join for Our Benefits. Members join to go to the annual conference. Sometimes members join to gain access to a benefit , but rarely. Much more often members do not know a thing about the association when they join. A director sent the team to the conference.

Recruiting 118

Recruiting Recruitment Conference Report 118

Nimble AMS

DECEMBER 16, 2022

With 2023 fast approaching, i t’s wise to reflect on t he state of your association and overall member experience. During the past year, d id your organization experience disruption in the form of a shrinking budget or a smaller staff? If so, you’re not alone ! A personalized e-commerce member experience.

Innovation 95

Innovation Organization How To LMS 95

Reid All About it

SEPTEMBER 6, 2019

Presenters: Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Find out how simple it is to enjoy comprehensive member engagement scoring and quickly see improvements in the three areas that matter to most associations: member retention, new member acquisition, and conference registration.

Chicago 37

Chicago LMS New York Member Engagement 37

Reid All About it

JANUARY 20, 2017

Fuel Exceptional New Member Experiences: 3 New Strategies for Onboarding, Engagement and Retention. After conducting in-depth interviews with more than 300 members, Amanda Kaiser learned that the membership process is not a year-long cycle. Research shows that 89% of conference attendees use search for purchase decisions.

LMS 150

LMS Arlington Review Content 150