Reid All About it

OCTOBER 20, 2017

I’m excited about the ways machine learning can improve the customer (member) experience and, along the way, help organizations achieve their goals and increase revenue. Tue 10/24 at 8:30 a.m.* – Keeping Members Engaged (Association Coffee Talk – Alexandria VA). Chapter Roundtable in Washington DC. Lunch provided.

DC 150

DC Washington Social Media Tools 150

Reid All About it

SEPTEMBER 6, 2019

Gaining a Competitive Edge with Content Strategy (Washington DC). An impactful content strategy can add member value, expand your influence, bust the internal silos, and help you achieve your business goals. Location: Washington DC. Turn Member Engagement and AMS Data into Effective Marketing. Tue 9/10 at 3 p.m.

Chicago 37

Chicago LMS New York Content 37

Reid All About it

JUNE 28, 2019

.* – Chapter Workshop: Leverage Chapters to Engage & Grow Membership (Washington DC). Learn how to leverage chapters as a channel to reach new audiences, tap into (and boost) chapters’ unique ability to provide community and optimize the member experience, and leverage chapter experiences to drive community influencers.

Washington 170

Washington DC LMS Education 170

Reid All About it

DECEMBER 7, 2018

Members need certifications and certificate programs to advance in their careers, and associations need the non-dues revenue those programs provide, says MemberSuite. New member engagement programs work , and they don’t have to be big or expensive,” says Lisa Vivinetto in an Association Success article. Washington DC Idea Swap).

Washington 186

Washington DC Library Tips 186

Reid All About it

NOVEMBER 8, 2019

Presenter: Mike Madden, head of commercial demand generation for Adobe Experience Cloud. Chapters and Affiliates: For the “Swing” in Your Member Experience. What if we envisioned chapters to be a concrete way to experience the association? Location: online and Washington DC. Location: Washington DC.

Social Media 39

Social Media Revenue Washington DC 39

Reid All About it

DECEMBER 6, 2024

Learn actionable strategies for creating seamless and impactful experiences for speakers, including effective content management, communication practices, and capturing feedback to foster ongoing relationships. Location: Washington DC. More info/register. More info/register. More info/register.

Content 213

Content Strategy Revenue Technology 213

Reid All About it

NOVEMBER 9, 2018

Chapter Roundtable in Washington DC. and how to get the right statistics to prevent national and chapter level members from leaving. and how to get the right statistics to prevent national and chapter level members from leaving. Location: Washington DC. Locations: Washington DC and online. Host: Wild Apricot.

Chicago 175

Chicago DC Washington Software 175

Reid All About it

OCTOBER 27, 2023

Host: UST Education Speakers: Julie Duncan, Association Practice Leader, and Jenni Glaze, COO, US Transactions Corporation Wed 11/1 at 12 p.m. – Don’t Be a Data Hoarder: 5 Steps to Recovery Data hoarding wastes staff time, creates a bad member experience, and costs your association revenue. 1 CAE credit. More info/register.

LMS 262

LMS North Carolina Recruitment Recruiting 262

Reid All About it

SEPTEMBER 13, 2019

Turn Member Engagement and AMS Data into Effective Marketing. Learn from real-world case studies from organizations who integrate, automate, and coordinate systems like marketing automation, online communities, and their AMS for improved member insights and reporting. Location: Washington DC. Wed 9/18 at 2 p.m.

DC 34

DC Washington Revenue Review 34

Reid All About it

MARCH 12, 2021

I just read a new paper— The New Association Tech Ecosystem: Powering Member Experiences with Integration and Specialization —from Chris Gloede and Karen Power of Ricochet Advice and I suggest you do too, especially if you have technology or analytics decisions on the horizon. Association technology and analytics. More info/register.

Nashville 370

Nashville LMS North Carolina Recruitment 370

Reid All About it

JULY 5, 2019

– Chapter Workshop: Leverage Chapters to Engage & Grow Membership (Washington DC). Learn how to leverage chapters as a channel to reach new audiences, tap into (and boost) chapters’ unique ability to provide community and optimize the member experience, and leverage chapter experiences to drive community influencers.

North Carolina 34

North Carolina Chicago Washington Handbook 34

Reid All About it

JUNE 7, 2019

Guest: Tyler Gates, managing principal at Brightline Interactive and president of the DC Chapter of the VR/AR Association. The Road to Member Engagement Is Paved with Personalized Marketing. Host: KiKi L’Italien, founder, Amplified Growth. All times are Eastern Daylight Time unless otherwise noted. Tue 6/11 at 2 p.m. –

Proposal 170

Proposal eBook Maine Tips 170

Reid All About it

SEPTEMBER 1, 2023

Nimble AMS explains how an AMS can help your association recruit, engage, and retain members by helping you better understand members, anticipate their needs, provide a better digital experience, and deliver personalized emails and content. Engagement means different things for different members.

Revenue 231

Revenue Survey Education Strategy 231

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OCTOBER 6, 2023

Chapter Roundtable (Washington DC) Designed exclusively for professionals from component-based organizations in your area, our roundtables are not lectures but jam sessions where you can share, learn from your peers, and gain valuable feedback on your ongoing projects and goals. Location: Washington DC. More info/register.

Revenue 262

Revenue Certificate Tools Innovation 262

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OCTOBER 29, 2021

Fri 10/29 at 12 p.m.* – DC Book Club – Diversity & Inclusion: Process and Policies. This event will make use of ASAE’s experience and materials as a starting point for our dialogue. Host: DC Association Professional Book Club. Data Analytics and Member Engagement Scoring. 1 CAE credit. More info/register.

Revenue 195

Revenue Survey Leadership Education 195

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MARCH 3, 2023

They explain how these AMS functions affect the member experience, how the AMS market is changing, and what you should look for in a new AMS. We need a new roadmap to engage members now and in the future. Location: online and Washington DC. More info/register. More info/register. 1 CAE credit. 1 CAE credit.

Revenue 39

Revenue Tools Education Member Experience 39

Reid All About it

JUNE 22, 2018

Member Engagement or Old Baggage? There’s a member engagement channel that too many associations aren’t leveraging. Call them chapters, affiliates, sections or any other name and the potential is member engagement, awareness, sales and growth. Host: PCMA Digital Experience Institute.

System 30

System Charlotte Education Member Engagement 30

Reid All About it

JUNE 2, 2023

If you plan to select a new AMS in the next year, make plans to attend AMS Fest—it’s held twice a year, once in Chicago and once in the DC areas. Location: Washington DC. The Future of Associations: 4 Ways to Adapt and Thrive How do you grab the attention of your members in a world of decreasing attention span? to 3:30 p.m.

Technology 195

Technology Chicago Education System 195

Association Adviser

JANUARY 18, 2019

Have you recently stopped to think about how your association’s tech solutions can complement one another to maximize your existing resources and provide a better member experience? Update senior staff about each of your tech solutions’ revenue generation and member engagement metrics. Reprinted with permission.

Newsletter 74

Newsletter Directory Learning Management System Social Media 74

Potomac Core

APRIL 9, 2015

Helping your members achieve their business outcomes. Focusing volunteer leaders and staff on member success. Differentiating your Association by member experience. Understanding member needs and preferences by segment. Have a what we do “together” culture. Traditional Association Thinking?

eBook 100

eBook United States Survey Member Experience 100

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JUNE 9, 2023

But We Want Your Sponsorship How can an association build non-dues revenue and member engagement all at once? Hhear how an online marketplace can help you build non-dues revenue and member value through year-round relationships with your industry partners without adding so much as a chick pea to your already full plate.

Revenue 206

Revenue Chicago Content Leadership 206

Reid All About it

JANUARY 13, 2023

They explain how these factors affect the member experience, how the AMS market is changing, and what you should look for in a new AMS. Membership, Marketing & Engagement. How do you manage your policy issues, engage with key stakeholders, ramp up your advocacy strategy, and mobilize your member community?

Revenue 39

Revenue Education Leadership Strategy 39

Reid All About it

JULY 7, 2023

. – Ascend Author Talk: A Conversation with Amith Nagarajan (Washington DC) Let’s get together to talk about AI for Associations specifically through the lens of Amith Nagarajan’s new book, Ascend: Unlocking the Power of AI for Associations? Location: Washington DC. More info/register. CAE credit. More info/register.

Education 195

Education Tools Newsletter Chicago 195

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OCTOBER 21, 2022

How Association Marketers Are Using Digital To Grow Member Engagement & Revenue. This no-fluff panel discussion with membership marketing pros and practitioners will reveal how other associations are successfully using digital to build purposeful connections with members—expanding engagement and renewals.

Revenue 45

Revenue Email Marketing Education Review 45

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APRIL 17, 2020

Learn how to take events online in a way that is going to deliver high value, create an engaging experience, and preserve the outcomes you were seeking to achieve with your in-person conference. Hear about some major considerations for online engagement. Host: PCMA Digital Experience Institute. More info/register.

North Carolina 44

North Carolina Montana Revenue Content 44

Reid All About it

JUNE 16, 2023

Learn how to elevate your productivity levels as a community manager with AI, enhance member experiences and foster deeper engagement, make smarter, data-driven decisions with AI insights, streamline your operations with efficient AI-powered tools, and understand why AI won’t take your job, but someone using AI might.

Project 195

Project Tools Revenue Metro 195

Reid All About it

MAY 13, 2022

They explain how these factors affect the member experience, how the AMS market is changing and what to look for in an AMS. Location: online and Washington DC. Ultimate Member Engagement: The Power of Data-Driven Decision Making. Host: CMX Connects DC. Quick hits. Kevin Kelly ). More info/register.

Arlington 43

Arlington Technology Project Revenue 43

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DECEMBER 1, 2023

This month’s topics are: member engagement, and holiday cocktails and mocktails. Membership Mondays Winter Celebration (Washington DC) Enjoy beer, wine, soft drinks, and a light nosh to celebrate a great 2023. More info/register. Host: Highland Speakers: Jon Berbaum and David Whited, Principals at Highland Thu 12/7 at 12 p.m. –

Arlington 273

Arlington Technology Strategy Los Angeles 273

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JUNE 17, 2022

UST Ed Symposium (Washington DC and online). Location: Washington DC and online. 2022 Association Trends Study Big Reveal: The Future-Focused Member Experience. Grassroots Mobilization: What Your Organization Needs to Know (Washington DC). Location: Washington DC. Wed 6/22 from 10 a.m. to 5 p.m. –

DC 39

DC Washington Revenue Leadership 39

Reid All About it

JANUARY 15, 2021

Presenters: Michelle Mason (moderator), FASAE, CAE, president and CEO, Association Forum, Founding Member, ASAE Innovation Grants Program. Kate Dockins, CAE, IOM, senior vice president/member experiences, executive director, foundation, Institute of Food Technologists. Association Xchange, formerly DC Idea Swap).

Las Vegas 360

Las Vegas Innovation Education Communications 360

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NOVEMBER 3, 2023

Creating Personalized Member Experiences with Your Data What if you could elevate the experience of your own members and delight them with unforgettable moments? Using data-driven insights and AI can help you be invaluable to your members. . Hear real-world stories and share your user stories. 1 CAE credit.

Tools 278

Tools Strategy Revenue Technology 278

Reid All About it

NOVEMBER 15, 2019

Translating Customer Experience into Member Experience. Find out how an association turns CX into MX—Customer Experience into Member Experience, and what interactions with the association and on the website are important. Host: Engage Software. Location: Washington DC. Location: Washington DC.

Washington 34

Washington DC Revenue Content 34

Reid All About it

MARCH 26, 2021

Ultimate Member Engagement: The Power of Data-Driven Decision Making. Learn how to analyze and visualize your existing data, mine the right data to improve your member’s experience, execute winning member-facing strategies, and determine a successful ROI on your collection and analysis of member data.

Innovation 259

Innovation San Diego LMS Strategy 259

Reid All About it

APRIL 8, 2022

New member onboarding survey. Dynamic Benchmarking and Kaiser Insights are teaming up again to launch the second edition of their popular New Member Engagement Study and would love your participation. Their research measures the effectiveness of various elements of new member onboarding, orientation and welcoming programs.

Technology 39

Technology Certificate Tips Conference 39

Reid All About it

MAY 5, 2023

Learn what common data challenges are present in the member experience and affect an association’s ability to provide an individual level of service and value, how to identify gaps in what you know about your members currently, and what insights you should be looking to capture today for better member engagement and action.

Chicago 206

Chicago Education Certificate Revenue 206

Nimble AMS

MARCH 6, 2023

Laurin is a leader in event promotion and member engagement strategy at her organization. Tami Brehm Executive Director at the Association of Rheumatology Professionals (ACR) & Vice President of Member Services Tami Brehm has been a leader at ACR for 5 years.

Innovation 142

Innovation District of Columbia Baltimore Illinois 142

Smooth The Path

JANUARY 30, 2018

We want to provide an amazing member experience. ASAE’s MM&C conference in DC, May 22nd. The first is called Fueling Exceptional New Member Experiences. Drawing from 343 member interviews I channel the voice of our members to explain why they join, why they engage, and why they leave.

Minneapolis 68

Minneapolis Minnesota Member Engagement California 68