Thu.Aug 08, 2024

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Four ideas from the retail world for your association’s member service

Nimble AMS

Want to provide your members with great service? Of course — what association doesn’t? A great way to provide better member service is to consider your own experience at your favorite retailers. If you think about it, we tend to frequent stores that make things easy on us and provide us with a great customer experience. The same goes for your members and your association.

Discount 138
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Build Engagement Through Better Local Chapter Meetings

EventMobi: Association Events

Chapters are a fundamental element of running an association. They are the grassroots—where the goals of collaboration and engagement are turned into action. They’re often built around specific locations or causes, with a narrower focus than you might get at an annual meeting. Some chapter members may actually work together; others just share a community.

Maine 262
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Unlock Hidden Potential: Non-Sales Staff as Key Revenue Drivers

Association Adviser

“I could never be in sales!” I can’t tell you how many times I’ve said that to myself, thinking I just didn’t have the confidence, tenacity, or negotiation skills to close the deal.

Revenue 78
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Communicating Reserve Study Results to Homeowners

Association Reserves

Board members and managers sometimes ask us how to effectively communicate the results of their Reserve Study to homeowners, or how to “sell” the value of a Reserve Study to their homeowner members. We’ve spent decades focusing on preparing Reserve Studies for our clients, but appreciate now that boards and managers often need some help to “cross the finish line” and effectively deliver these results to their homeowners.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Clowder to Debut in ASI’s Association Solutions Showcase Booth at the ASAE Annual Meeting & Expo

Clowder

Alexandria, VA (December 7, 2023) — Advanced Solutions International (ASI), a leading global provider of cloud software and services for associations and non-profits — and the developers of the iMIS Engagement Management System (EMS) — announced it will feature Clowder and ASI’s full suite of association solutions in booth #948 at the ASAE Annual Meeting & Exhibition in Cleveland on August 10-13, 2024.