Wild Apricot
NOVEMBER 14, 2016
While charitable giving has actually increased 10% in the last year, so has the amount of effort it takes to get a donation. So, here is a list of 20 ways to help your organization capture the attention of donors on the go and increase donations.
YourMembership
NOVEMBER 10, 2016
Everything when connecting with memorable learning experiences. Leading learning is loving learning. I was stumped preparing a brief speech to deliver at a recent association education conference organized by Tagoras, an industry analyst firm guiding organizations in the business of lifelong learning. This conference brings together top education leaders from associations.
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WBT Systems
NOVEMBER 15, 2016
Sometimes it’s nice to take a step back from all the news, busy work days, our hectic social and family lives and take some time to reflect, refocus, and refresh. Conferences can be a great place to do this, while also reconnecting with your peers, sharing experience, and learning about new ideas. This week we were motivated by the keynote session of the Higher Logic Super Forum , where we heard Ken Schmidt of Harley Davidson describe the power of storytelling in creating a passionate member com
Higher Logic
NOVEMBER 30, 2016
If you feel like you’re caught trying to go upstream in a surging metrics river, you’re not alone. But we do have to measure our community activity and member behavior to get a handle on customer satisfaction. The health of a community is dependent on the health of customers’ interactions and feedback. So we’re faced with two questions: what should we measure, and how?
Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket
What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d
Socious
NOVEMBER 1, 2016
Have you ever been told to do more with less? If you haven’t been told that before, I’m sure you’ve at least heard some variation on that same idea, especially if you’re in the association industry.
Association Universe brings together the best content for association members and organizers from the widest variety of industry thought leaders.
Wild Apricot
NOVEMBER 28, 2016
In this post, I’ll show you exactly how Frank, the membership manager of a sailing club, uses software to save him 20 hours worth of administrative tasks every week.
YourMembership
NOVEMBER 22, 2016
Thanksgiving’s here + it’s time to remember your members. They’re the lifeblood of your association. Membership work is often a positive experience for you and your association staff. And, your members see value in the work that your association does for their profession, with their dues helping make that work possible. How you work […].
WBT Systems
NOVEMBER 1, 2016
The recent whitepaper, “ The Association Role in the New Education Paradigm ”, has generated significant conversation online about how associations need to lead change with education programs , as associations are uniquely poised to help bridge the growing gap between academic training and employers needs. One particularly insightful commentary from Eric Lanke, the CEO of the National Fluid Power Association , highlighted the importance of creating connections, to enable members to successfully
Higher Logic
NOVEMBER 17, 2016
Funnels, chutes, hourglasses - they’re all used to help us plan the customer’s journey with our organization (or maintain a particularly organized baker’s kitchen - depends on your audience). There are tons of models and terms we can use when we talk about customer acquisition, and getting people to engage with your brand or organization. Online communities are no different.
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Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.
Socious
NOVEMBER 7, 2016
According to The State of Inbound 2016 report, only 18% of outbound marketers consider their strategy effective. Compare that to 81% of inbound marketers and you have a compelling idea of just how well inbound works.
Spark Consulting
NOVEMBER 8, 2016
One of the key indicators that a person is going to vote is that she’s thought through the logistics in advance and figured out a plan for voting. What’s your plan for Tuesday, November 8? Do you know where your polling place is? They do move – occasionally – so you might not be going the same place as you did the last time you voted. Fortunately, as long as you know your address, the League of Women Voters can hook you up: [link].
Wild Apricot
NOVEMBER 21, 2016
Should your organization build a membership management solution? Or buy one? If you're a membership manager, you will eventually face this question. I put this post together to help guide you through the process of making the right decision for your organization.
YourMembership
NOVEMBER 1, 2016
Connect your members with companies hiring their skillsets + meeting their professional interests. Your members are the lifeblood of your association. You’re constantly designing programs during the member lifecycle, looking for smart ways to provide value at the right time. Some great times to connect are when: A member experiences a career transition.
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Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.
WBT Systems
NOVEMBER 8, 2016
With all the information available at our fingertips through the internet, connecting us globally with people who share our interests, society is progressively interacting more and more online. Just think of the last time you did a Google search for information. I bet one or more of the top results came from a message board or discussion forum for an online community, where someone else was seeking answers from their peers on a similar topic?
Higher Logic
NOVEMBER 8, 2016
There seems to be a “day” for everything. There’s National Groundhog Day. I’m writing this blog on Use Your Common Sense Day. And who doesn’t love International Talk Like a Pirate Day ? There are also days that should be taken more seriously, such as World Cancer Day and Giving Tuesday. There are even days to celebrate things you love, such as World Jazz Day.
Socious
NOVEMBER 2, 2016
Think about the last conference you went to. It may have been your idea to attend, or maybe your boss asked you to go. Whoever made the final decision, what influenced the choice to attend? For most of us, the answer doesn’t lie in the hotel, the venue, or the food. It’s the sessions and the speakers. We attend conferences and events because we’re interested in the topics they cover and the speakers who are headlining.
Reid All About it
NOVEMBER 25, 2016
Thanksgiving is a good time to start a daily habit of gratitude. Research scientists have lots to say about the positive impact of a daily gratitude practice. With a little Googling, you’ll see dozens of articles about their findings, including some in Newsweek , Science of Us , and Headspace. Unlike other good habits, this one doesn’t take much effort, I can vouch for that.
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Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!
Wild Apricot
NOVEMBER 7, 2016
Read the story of David, an event manager, who was able to maximize his annual conference's registrations and attendance using membership management software.
YourMembership
NOVEMBER 17, 2016
Just drop your hook where association members are to find highly qualified + talented job candidates. In a prior job, I served as a hiring manager for a department at a Fortune 500 company. During the great recession, when unemployment hovered around 10%, I was fortunate enough to have an open headcount on my team. […].
WBT Systems
NOVEMBER 22, 2016
Recently, eLearning Industry invited WBT Systems to contribute to the publication of a free eBook which addresses one of the biggest concerns faced by organizations – the complexity and difficulty of Learning Management System implementation. In order to help organizations create “meaningful, truly impactful eLearning experiences”, eLearning Industry asked us to contribute our tips to help ensure a successful implementation from day one.
Higher Logic
NOVEMBER 22, 2016
Thanksgiving kicks off the holiday season. At Higher Logic, we have a lot to be thankful for this year. We were reminded of this last week during our seventh Higher Logic Super Forum - we have so many awesome clients! As important as it is to be thankful, we’ve been thinking about how to give back using the power of community - especially the online communities we spend our days building, which have so much potential for good.
Speaker: Radhika Samant and Todd Wuestenberg
Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.
Socious
NOVEMBER 16, 2016
“This is going to be very unusual advice from a guy who runs a sales and marketing software company, but take dollars from sales and marketing. Put it in products and services and customer delight.” – Brian Halligan, CEO and Founder of HubSpot. When Brian Halligan, one of the men widely credited with coining the term “inbound marketing” tells you to take resources away from marketing, you know there’s a major shift happening.
Aaron Wolowiec
NOVEMBER 8, 2016
Photo courtesy of Skillsoft via Facebook. I’m a self-professed word nerd. In college, I loved leaving classes with a new nugget of information. And now that I’m a working professional, I get giddy at the thought of attending conferences. And, even better: My employers not only encourage professional development, but expect it. Why? Because they know educated employees drive success.
Wild Apricot
NOVEMBER 28, 2016
The holidays are fast approaching, but that doesn't mean you can't squeeze in some time for some free nonprofit education! This month's webinars feature topics like self-care, events, volunteers, and 2017 planning.
YourMembership
NOVEMBER 15, 2016
Member engagement starts with your onboarding process. One of the metrics I established as a membership manager at a medical association was to determine the likeliness of new members to renew their membership based on their level of engagement. Digging through the data, we found that only 10% of members renewed if they didn’t engage […].
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
WBT Systems
NOVEMBER 2, 2016
WBT Systems is delighted to be a Platinum Sponsor of the 7th Annual Higher Logic Super Forum , taking place in Arlington, VA, November 14-15. The 2016 Higher Logic Super Forum is an exclusive two-day training, educational, and social event for Higher Logic clients, partners and community enthusiasts, with the theme: Results Driven. Measure. Manage. Move.
Higher Logic
NOVEMBER 15, 2016
Creating a community may seem like a daunting task. This month we will describe some of the main objectives that will help streamline the process. If you already have a community, these objectives can help you validate the value while re-grounding your team and stakeholders. In the last post we discussed how online community can help establish business value.
Socious
NOVEMBER 14, 2016
Which is easier for you to pinpoint, the number of new customers you won last quarter or the number of current customers who left your company? For most businesses, it’s easier to rattle off new customer numbers. That’s because the majority of marketing and sales efforts (and executive focus) go toward attracting and winning new customers. Every day, marketers are becoming more and more efficient at winning new business through digital relationship-building approaches like inbound.
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