WBT Systems

JANUARY 20, 2020

9 Ways to Gain the Trust of Members and Customers. Read more about 9 Ways to Gain the Trust of Members and Customers.

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265

Multiview

JANUARY 23, 2020

Regardless of the brand, genre or philanthropy, all associations seem to have the same common-denominator conversations when discussing the goals… The post Does Your Association Approach Member Engagement Tactfully? appeared first on MultiView.

Member Engagement 75

Member Engagement 75

YourMembership

JANUARY 20, 2020

Even your members need reminders every now and then. Here are five communications you should be sending them. If you’re like many people, you have some sort of system to make sure you don’t forget the important things in your day. You might use sticky notes. Maybe you have online calendar reminders. You may have. The post 5 email reminders your association should be sending appeared first on YourMembership.

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System Communications Email Marketing Member Engagement 279

Associations Now

JANUARY 23, 2020

Attendees take time away from the office and spend money to attend your events. Are you doing everything you can to make them feel appreciated? Five ideas for setting the bar high. Earlier this week I came across an article posted on Harvard Business Review (HBR) about small things employers and managers can do to make their employees feel appreciated.

Conference 141

Conference Social Media Review Survey 141

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Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

Member Engagement

Wild Apricot

JANUARY 20, 2020

In-kind donations can help you grow your fundraising, stretch your resources, and build your community. But how do you get in-kind donations? In this guide, I'll show you how to solicit, record, acknowledge, and report these gifts.

Organization 424

Organization Resources Report How To 424

YourMembership

JANUARY 23, 2020

Did you know that 80% of Millennials are interested in relevant job opportunities based on their current certifications? Wouldn’t it be great if you could easily provide your members with both? Providing your members with continuing education courses and job openings in one view will not only give them an unparalleled experience, but also increase.

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millennials Certificate Course Education 221

Association Adviser

JANUARY 22, 2020

Associations should use digital and print communication to maximize reach. Both are important to showcase the association as a prime source for industry news. The post Long Live Print: The Enduring, Original Communication Method appeared first on Association Adviser.

Communications 146

Communications Industry Report Marketing 146

Wild Apricot

JANUARY 21, 2020

Interested in using the power of social media in your fundraising but unsure of where to start? We’ve outlined 6 tips to make the platforms work for you.

Social Media 408

Social Media Tips 408

GrowthZone

JANUARY 23, 2020

For associations, catching the interest of the Under-30 professional crowd can seem daunting, if not impossible. For young professionals, association membership matters. A lot. But convincing this generation of the power of association membership is tough. Today’s organizations are innovative, technologically savvy, and offer an incomparable list of member benefits.

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Newsletter Social Media Tips Committee 134

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

Member Experience

Associations Now

JANUARY 21, 2020

To cultivate its pipeline of future leaders, the National Automatic Merchandising Association evolved its Emerging Leaders Network to ensure that it provides high-quality engagement opportunities and a seat at the leadership table. Is your association’s emerging leaders’ group going strong, or is it on life support? If it’s a small group of members who repeatedly sign up for the same roles and responsibilities, it’s not as valuable as it could be, says Eric Dell, the National Automatic Merchandi

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Leadership DC Washington Committee 126

Association Adviser

JANUARY 24, 2020

Customizing your career center's content meets members' needs for different info at each career stage. Here are some content ideas by employment level. The post Engage Members More with These Career Center Content Ideas by Employment Level appeared first on Association Adviser.

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Content Communications Marketing 142

Wild Apricot

JANUARY 22, 2020

LinkedIn for nonprofits isn't just for connecting with professionals in your field, it's also a great platform that you can use to advance your mission and grow your fundraising. Learn how LinkedIn can help your organization in this guide.

Organization 400

Organization 400

Smooth The Path

JANUARY 21, 2020

Not all members are the right members for everything your association does. You may be thinking, that is right, we have a new-to-the-profession academy, and that is not suitable for long-time members. Or we have a small business group that large business owners would not enjoy. Or we have the academics forum, which is not oriented for our industry members.

Innovation 117

Innovation Member Engagement Survey Examples 117

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Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

Education

Associations Now

JANUARY 22, 2020

The Writing Instrument Manufacturers Association’s annual event has taken on a new type of importance in recent years. Here’s how the day has evolved over the past four decades. In a world where keyboards and smartphones have taken over, handwriting doesn’t always get a fair shake with the public. But National Handwriting Day, an annual event put on by the Writing Instrument Manufacturers Association (WIMA) for more than 40 years, stands as a respite from the perfect typography and crisp layout

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Analysis Tools Education Technology 119

Association Adviser

JANUARY 20, 2020

Garth Jordan, SVP & chief strategy officer for the Healthcare Financial Management Association, talks with us about planning using human-centered strategy. The post Podcast: Human-Centered Strategy for the Now, Near and Far appeared first on Association Adviser.

Strategy 113

Strategy Communications Leadership 113

Wild Apricot

JANUARY 21, 2020

Learn how to create and view reports on transactions in AffiniPay (Wild Apricot Payments), to help you present at meetings and maximize your revenue.

Report 228

Report How To Revenue 228

Velvet Chainsaw

JANUARY 21, 2020

The Professional Convention Management Association’s Convening Leaders in San Francisco In early January served as an engaging and energizing way to kick off a new year and a new decade. I’ve been a regular attendee and active volunteer in PCMA for over 25 years and continue to be impressed at their willingness to take risks and incubate innovative ideas.

San Francisco 105

San Francisco Committee Innovation Project 105

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Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

Revenue

Associations Now

JANUARY 23, 2020

The March of Dimes achieved its mission of curing polio within 20 years of opening its doors. Since then, it has evolved its goals while maintaining the spirit of its original purpose and embraced the need to find solutions to increasingly complex problems. 100 Years of the Power of A As part of its centennial celebration this year, ASAE is highlighting the impact that associations made at pivotal moments in the past century, including the March of Dimes’ role in finding a cure for polio.

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Class Education Organization How To 105

GrowthZone

JANUARY 21, 2020

In our recent association survey , 52% of respondents said their association’s engagement rates were higher than the year before. 25% of respondents reporting increased engagement attributed the improvement to member communication. In this installment of our blog series, 6 Proven Ways Associations Improved Member Engagement , we explore the different communications tactics used by associations successfully engaging their members.

Member Engagement 103

Member Engagement Communications Social Media Survey 103

Association Success

JANUARY 20, 2020

When Robbie Kellman Baxter first released “ The Membership Economy ” in the spring of 2015, her goal was simply to prove a “massive transformation” was happening with and to the way organizations reached their customers. . “This new approach was really relevant and applicable to any number of different kinds of organizations,” she said. . That approach?

Tips 91

Tips Examples Organization Content 91

Smooth The Path

JANUARY 23, 2020

When I read something that says millennials want more work-life balance, I think, “gee, I’m a GenXer, and I want that too.” Or, they say millennials want to find meaning in their work. Well, so do I. My dad, who is thirty years older than me, and a Boomer wished for those things too. I’m not saying things have not changed. Norms in the workplace sure have shifted.

millennials 88

millennials System Communications Organization 88

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Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

eBook

Associations Now

JANUARY 21, 2020

Andrew Darmohraj, EVP and COO of the American Pet Products Association, shares his strategy for delighting attendees in Orlando. To create innovative and interactive meetings, planners around the nation are raising the bar on productivity and capitalizing on attendee experience. In Orlando, seven planners have exceeded in this realm, setting the bar high for both their peers and the industry.

Products 97

Products Innovation Connecticut System 97

Nimble AMS

JANUARY 23, 2020

Association CIOs: Ask yourself these six important questions before building your own AMS. Think your association’s needs require custom-built software? The risks to your job and your association might not be worth it. Read on to find out why. With an in-house developer, your association might be tempted to build a custom Association Management System (AMS).

Software 78

Software Association Software Cost Project 78

AMG

JANUARY 23, 2020

If you're considering installing security cameras in your HOA or condo association, CAI has the tips to get you started.

Tips 69

Tips 69

Membersuite

JANUARY 20, 2020

Meet Anbreen Fidai, a pescatarian foodie that loves traveling and improving the customer experience (CX). Learn more about our Product Manager in this month's Employee Spotlight.

Products 60

Products 60

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

Certificate

Associations Now

JANUARY 22, 2020

The Wisconsin Petroleum Marketers and Convenience Store Association is teaming with law enforcement officials in the state to provide training to store workers to help them recognize the warning signs of human trafficking. The state of Wisconsin has a new set of partners in its fight against human trafficking. This week, the state’s attorney general, Josh Kaul, along with the Wisconsin State Patrol and the Wisconsin Department of Children and Families, announced a plan to train convenience store

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Wisconsin Georgia Atlanta Team 90

Delcor

JANUARY 23, 2020

Now that you have your list of prioritized projects , the project sponsors and stakeholders will be eager to get going. To determine when the work can start, you’ll need to answer the following questions…. Who (or what roles, if more than one individual can fill the need) needs to be involved in each project? Do you have sufficient knowledge and experience to complete the project in-house or will you need outside resources to help?

Project 45

Project Resources Analysis Proposal 45

.orgCommunity

JANUARY 21, 2020

Is your association innovative enough to survive in the roaring twenties? Before you answer, name three strategies you use to promote creative thinking. If they don’t roll off your tongue, consider this: Blockbuster— had a chance to buy Netflix and didn’t. Toys R Us—let a contract with Amazon derail their ecommerce opportunities. Xerox—never capitalized on the many breakthrough technologies developed at its Palo Alto Research Center.

Innovation 40

Innovation Products Process Strategy 40