Higher Logic
DECEMBER 27, 2018
Dear [Valued Customer/Wrong Name], I have a hunch that being greeted like that made you feel more like a machine than the living, breathing, unique, and invaluable human that you are. Wouldn’t you say? Now, as a consumer in 2019, how much generic and lifeless content are you hoping to, well…consume? My guess would be little to none, but you’ll still run into it, whether it’s in your inbox or your social feeds.
Idea Architects
DECEMBER 27, 2018
How do you overcome resistance to change? No matter the audience, profession, or industry this has been one of the most common questions I've encountered this year. Resources that offer insight are abundant. My sampling of them finds that they tend to focus on how to overcome objections or conquer the resistance. Anecdotally most, but not all, seem to frame the issue as a win-lose proposition and offer counsel on how to ensure your proposed changes win against those who oppose them.
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Wild Apricot
DECEMBER 27, 2018
Here are all the free nonprofit webinars I could find happening in January.
Blue Sky eLearn
DECEMBER 28, 2018
How vital is non-dues revenue for your association? For many, it is quite substantial. In 1953, more than 95% of revenue for professional associations came from membership dues. Recently, that number had decreased to a mere 30%. Over the last few decades, the biggest driver of non-dues revenue has been technological advancements. Technology has paved the way for innovative methods of generating non-dues revenue while providing significant value to your members.
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Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.
Eric Lanke
DECEMBER 22, 2018
The subtitle here is “A Personal Guide to Leadership and Career Fulfillment in Association Management.” How it came into my possession I no longer remember, but my copy is signed by the author himself. Sept 25, 2013 Eric - Thought you might find this of interest. Best regards Paul Belford Did I meet Paul somewhere, at one of the many conferences I attend?
Association Universe brings together the best content for association members and organizers from the widest variety of industry thought leaders.
Association Adviser
DECEMBER 28, 2018
A group of 12 state societies of association executives collaborated with Whorton Marketing & Research in Las Vegas, Nevada and Event Garde in Kalamazoo, Michigan to conduct a survey of their education, meetings, and professional development activities. The survey was conducted among 1,986 associations during the period of January 25 to February 16.
Blue Sky eLearn
DECEMBER 28, 2018
How vital is non-dues revenue for your association? For many, it is quite substantial. In 1953, more than 95% of revenue for professional associations came from membership dues. Recently, that number had decreased to a mere 30%. Over the last few decades, the biggest driver of non-dues revenue has been technological advancements. Technology has paved the way for innovative methods of generating non-dues revenue while providing significant value to your members.
Association Success
DECEMBER 27, 2018
We followed the data and found the articles that were the biggest hits! As 2018 comes to a close, we’ve taken the time at AssociationSuccess.org to reflect on how much we’ve grown and changed, and the direction we’ll take in the coming year. As we approach our third birthday, we’ve learned from our growing pains and made our New Year’s Resolutions focused on becoming more coordinated, efficient, and determined!
Beth Kanter
DECEMBER 28, 2018
Allison Fine and I have been actively researching and writing about AI for Social Good and Nonprofits. Most recently, we co-authored a policy brief for the Toda Peace Institute on artificial intelligence and its implications for civil society. We are tracking reports, articles, and new items about AI and Social Good. Here’s this month’s roundup. People’s Guide to AI: This comprehensive beginner’s guide to understanding AI and other data-driven tech explains AI-based technologies so that
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Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.
Effective Database
DECEMBER 27, 2018
I’ve written in the past about cognitive biases and how they can affect our judgment. One that I didn’t mention in that article is the recency effect , which I find can have an adverse effect on data management, or more importantly, how we don’t use data as well as we should. The recency effect essentially says if you have, say, a list of numbers, you’ll remember the last few and the first few, but the middle of the list is quickly forgotten.
Robert Skrob
DECEMBER 26, 2018
Members are calling each week, presenting their problems, their self-doubts, their questions about the strategy, their fears about whether the program works — and if it does work, whether it will work for them. Although it’s important to challenge your members to expand beyond their comfort zones, if your calls are one doubt after another, you are sowing discontent, frustration, and disappointment.
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