Sat.Mar 04, 2023 - Fri.Mar 10, 2023

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How to Use ChatGPT to Manage and Market Your Association’s Education Programs

WBT Systems

Have you ever dreamed of having an assistant who lessens your workload? And does it for free? Dreams do come true, but this one comes on a wave of hype. Yes, I’m talking about ChatGPT.

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7 Tips for Running Successful Association Meetings

GrowthZone

So, you’re in charge of planning and running association meetings. Congratulations! That’s like being the captain of a boat, but instead of navigating the high seas, you’re navigating a sea of opinions and agendas. We don’t envy you, but maybe these tips can ensure a fruitful and pleasant experience for all who attend: 1. Set a clear purpose and agenda.

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Are Associations Losing Their Members’ Trust?—The Leadership ColLAB Explores This Critical Question

.orgSource

If your membership numbers are marching into the red, you and your team are probably focused on trying to identify the cause of the bleeding. Is technology tying your audience in knots? Perhaps it’s content that’s missing the mark. Maybe stale programming is stopping the love? Something flashier might be needed to attract the coveted gaze of strenuously courted GenX.

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Top Thought Leader Reveals: What Associations Should Be Thinking About in 2023

Higher Logic

The post Top Thought Leader Reveals: What Associations Should Be Thinking About in 2023 appeared first on Higher Logic. Time marches on and it’s usually impossible to go back to some perceived “way things were.” The best option is to start thinking and planning forward. The post Top Thought Leader Reveals: What Associations Should Be Thinking About in 2023 appeared first on Higher Logic.

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How to Create a Community Your Members Can't Get Enough Of

Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

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Direct Mail: Friend or Foe of Marketing?

Multiview

Let’s take a trip down memory lane to 1996 and think about the iconic jingle from Blue’s Clues where Steve sings “We just got a letter! We just got a letter! We just got a letter, wonder who it’s from?” Sure, you might not sing this when you’re retrieving your mail – though, once you listen to it, again, it’ll be stuck in your head – but there’s some truth to this nostalgic tune.

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How to See the Patterns in Your Workplace Culture That Might Be Hindering Your Growth

PROPEL

In this episode we chat with Jamie Notter, workplace culture expert and one of the brains behind the WorkXO Culture Assessment, which is part of QuestionPro Workforce Employee Experience Platform. Jamie shares some fascinating data about “culture patterns” that have emerged from collecting over 2m data points from hundreds of organizations.

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8 Community Management Software Options for 2023

Disciple Media

Whether you are attempting to enhance awareness of your brand or spearheading a movement community management software is crucial. This type of software creates a platform that brings people interested in your views, skills or products together so they can share their experiences, compare product notes, gain access to exclusive content, provide feedback and help spread the word to future community members.

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Cautionary Tales: Know Your Association Website Information and Protect It

Community Associations Network

As more community associations enter the digital age and establish their own websites, boards enter a new world that may be unfamiliar. Association websites are a great tool for providing owners with the community’s governing documents, handbooks, and other relevant information, such as when the pool will open and close. Many owners have stated that communication through an association website is their preferred method of correspondence from the board.

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How Qualitative Research Can Help Uncover Member Needs 

Associations Now

In 2018, the American Society of Anesthesiologists set out to paint a full picture of its members by conducting a series of interviews with a wide array of member cohorts. As a result, ASA has introduced new programming and benefits to better support members throughout their careers. If you want to know what your members need, a good starting point is to ask them.

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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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Association Brain Food: 3.10.23

Reid All About it

The weekly list of free educational events and resources for the association community… ChatGPT. WBT Systems explains how you can use ChatGPT to manage and market your association’s education programs. As I wrote in the post, I enjoy researching, thinking and writing so I’m not tempted to use ChatGPT for those purposes—besides, it wouldn’t be ethical.

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Equitable Practices to Consider before Establishing Indigenous Land Acknowledgements

Aaron Wolowiec

One of the main goals in doing an indigenous land acknowledgement is to respect and honor Indigenous People and their Tribal Nations and acknowledge the indigenous traditional lands where we do our work. However, one begs the question – is this enough; is it performative?

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PODCAST: 3 Major Challenges Facing Community Association Management Companies in 2023

AvidXchange: Association Management

In our first episode of the “Middle Market Report” podcast , we covered three pervasive trends happening right now in the community association management industry. Let’s set the table with a few figures: There are more than 357,000 community associations in the U.S. Roughly 8000 new associations are developed each year Community associations represent about 40 million housing units, including single family homes, condominiums and co-ops Managing communities to protect and

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Three Leadership ColLAB takeaways your association needs to leverage

Nimble AMS

In March , our Nimble AMS team attended the Leadership ColLAB conference hosted in Arlington Heights, Illinois. The. orgCommunity event featured interactive conversations led by engaging speakers , with decades of leadership experience in the association sphere. We spent our time in round table discussion with association leadership professionals , learning and sharing our own experiences.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Leadership Pro Tip: Embrace a Curious Mindset

Associations Now

A sense of curiosity can help uncover new ideas and get your brain tuned in to other kinds of thinking. Curiosity may have killed the cat, but it built the leader. Leadership in many ways is built around making important decisions, and if you’re making the same types of decisions over and over, your leadership style might struggle as a result. But one way to fix that?

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Calculating the ROI of Culture Change

PROPEL

We think the average organization could see as much as a 25% increase in results if they could create a culture that was perfectly aligned with success. Figuring out the return-on-investment (ROI) for improving your workplace culture is no easy task. When you Google it, you’ll find a huge range of conclusions, from a 1992 study claiming culture drove a 756% growth in income over an 11 year period.

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Can You Really Measure Soft Fluffy Engagement?

Elevating Engagement

Metrics sometimes worry me.? There’s the adage that we start optimizing for whatever we measure. If weight loss is the measure for being more healthy, we can calorie restrict our way to a slim waistline and inadvertently lose a ton of muscle mass. There is a similar dynamic in organizations. Chasing profits often means cost-cutting, which eventually, over the years, degrades the quality.

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Meet the Modern Member: 8 Traits

Forj

In a world where consumer expectations shift daily, it's become harder and harder for organizations to keep up. For associations, the challenge is compounded by changes in the world of work that have prompted needs for learning and connections that far exceed those of professionals just a decade ago.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Good Reads You Might Have Missed: Go Deeper With Your AMS

Associations Now

Thinking beyond the basic functionality of your AMS will help you expand what it can do for your association. Here are a few places to start. You might know how to use your association management system (AMS), but do you really know how to use it to expand the capabilities of your association? Association pros would obviously benefit from maximizing their AMS—and with that in mind, here are a few pieces from the Associations Now and ASAECenter.org archives to help you expand your mindset about w

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How to Use Culture Patterns to Unlock New Productivity

PROPEL

This is the fourth post in a new series of case studies that showcase several different ways in which we have worked with a client to solve a particular presenting culture issue. With a small staff tackling a big mission, this organization was ready to grow to new levels, but remained stuck in the inefficiencies and limited results of its past practices.

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An Introduction to Short-Form Videos

Association Adviser

With over a billion monthly users, TikTok has reshaped the way consumers engage with social media, and association marketing teams are looking to dive head-first into this growing medium. Even as TikTok faces investigations from the Treasury Secretary and Chair of the Committee on Foreign Investment in the U.S. over parent company ByteDance’s connections to […] The post An Introduction to Short-Form Videos appeared first on Association Adviser.

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A successful agenda: 5 ways to make your board meetings productive and efficient

Ungrated

Community association board meetings can be intense. Strong opinions and clashing egos can make it difficult for boards to stick to an agenda and accomplish their objectives. Thankfully, there are ways to navigate these stressful situations and adhere to the business at hand. Board members need to handle conflict with finesse and discipline rather than brute force, says David J.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Manufacturers Group Expands Effort to Fill Industry Jobs

Associations Now

The National Association of Manufacturers launched its Creators Connect website to connect users to employers, and shift how the field is perceived. A leading manufacturing association has launched a new website intended to address ongoing employment gaps in the industry. Creators Connect, launched February 17 , is a project of the National Association of Manufacturers (NAM) and its charitable offshoot, the Manufacturing Institute, in partnership with manufacturing jobs website FactoryFix.

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Humans of Associations

PROPEL

Any Association folks on Discord? I’m attempting to learn how to use Discord – please join me here if you would like an alternative to Twitter (at least temporarily until the dust settles). I’m exploring a bunch of topics related to AI and web3, in particular, but in a place where I can feed in announcements from the Discord communities for OpenAI and ChatGPT, for example.

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Cancellation of an Offer to Purchase – Strictly Follow the Statute

Association Alert

What you need to know: Whether you are a buyer or seller when it comes to real estate contracts, you must strictly follow the statutes. Hollar v. MarketPro South, Inc. , 2023 WL 157643 Slip Opinion (U.S. Dis. Ct. Utah 1/11/2023) Issue: Can a Buyer of a condominium in Washington D.C. cancel a contract to purchase BEFORE receiving the condominium documents?

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Making The Most Of Your Members-Only contnet

MemberClicks

Remember pitching all of your great benefits to your prospective members? Now is the time to deliver! Offering members-only content on your association’s website is a great way to provide your members with added value. But in order for members-only content to be effective, it must be well executed. If you’re not sure where to begin, take a look at these quick tips for levelling up your members-only content!

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Why the Hybrid Office Still Isn’t Settled Yet

Associations Now

Four-day workweeks? Fully remote? Plenty of options are still on the table for leaders. And now is a good time to look into what works. The struggle to create a post-COVID workplace that works for everybody is still going strong. Many associations settled on hybrid work arrangements in 2022, but there’s still a lot of work happening to address changing needs, and changing attitudes about employee wellness.

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What is the Best Content Management System For an Association Website?

MatrixG

We get a lot of RFP (Requests for Proposals) for association and nonprofit website redesigns. Often, one focus of the RFP is the technology that will power the new website. These RFPs have giant lists of requirements related to how content will be authored, formatted and published. We often get asked this question: What is the best content management system (CMS) for association websites?

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Use this Template to Write Your Responsible AI Principles

PROPEL

I believe associations have a HUGE role to play in setting principles for the ethical use of AI. But before we can carve out a role as a sector in that, the first step is setting our own organizational Responsible AI Principles. To help us out, the Marketing AI Institute has published a Creative Commons template for us all to use. Take a look below – take these as your starting point.