Sat.Jun 01, 2024 - Fri.Jun 07, 2024

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How to improve inefficient processes at your association

NetForum

Association trends research by Community Brands shows that, overall, association professionals are optimistic about the future of associations. But they still face challenges and concerns in reaching their goals. Inefficient processes are one of the big challenges for associations. Here’s how to improve them. How to improve inefficient processes at your association appeared first on NetForum Association Management Software.

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How to Harness Peer-to-Peer Networks for Membership Renewal

AMR Management Services

As the main source of your member-based organization’s revenue, securing membership dues is undoubtedly one of your association’s biggest priorities. Strengthening your relationships with existing members is less time- and resource-intensive than cultivating new connections from scratch, which is why membership renewal is so important. Plus, the more members who renew, the larger and stronger… The post How to Harness Peer-to-Peer Networks for Membership Renewal first appeared on AMR Manage

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The Three Stewardship Imperatives of Fit-for-Purpose Association Boards: Part I

Association Adviser

AUTHOR’S ATTESTATION: This article was written entirely by Jeff De Cagna AIMP FRSA FASAE, a human author, without using generative AI. As of this article’s publication date (6/4/24), there are 2036 days remaining in The Turbulent Twenties, and 211 days until this decade’s midpoint on January 1, 2025.

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6 Steps to Revive a Stagnant Online Community

Forj

A vibrant online community is a sign of a thriving, successful organization—it signifies active engagement, robust knowledge-sharing, and a connected membership. On the flip side, a stagnant community can be a silent threat. Disengagement creeps in slowly and steadily, sometimes going unnoticed until it seems too late. Before stagnation creeps in, it's important to recognize the signs of decline and take steps to inject new life into your community.

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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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What Does a Culture Assessment Really Measure?

PROPEL

In short, a culture assessment should measure what your employees experience as they work at your organization. The assessment should clarify what is valued inside the culture, because that is what drives behavior. That said, “experience” and “valued” can mean a million different things, so how do you boil it down? Well, every culture assessment has its own model for boiling things down.

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The Future of Awkward Networking

Elevating Engagement

Did you ever happen to attend an early Tweet Up? Let’s use the Wayback Machine to travel back 16-ish years. At the national professional association where I worked, we had a small but active Twitter following. As the annual conference approached, we saw an appetite among the Twitter community to meet each other IRL. I asked the event crew if we could informally borrow an empty room to hold a Tweet Up (an in-person gathering of Twitter users).

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Understanding the True Cost of Employee Turnover for Associations in 2024

PROPEL

Reducing your voluntary turnover rate by 3% can result in cost savings ranging from $135,000 (association with 50 employees) to $540,000 (association with 200 employees), and that’s not just once—that’s every year. Plus, the median voluntary turnover rate among nonprofits is 13%, so you could probably save even more if you work at it.

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Report: Leaders Want More, Better In-Person Staff Meetings

Associations Now

The report from Cvent finds that team leaders are committed to hybrid workforces, but looking at ways to increase engagement. A new report finds that organization leaders see increasing value in in-person staff meetings, even with a more distributed workforce. The 2024 U.S. Internal Meetings Impact Report , released last week , is based on a survey of business leaders conducted by the events technology firm Cvent in collaboration with the Harris Poll.

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SEO for Nonprofits: Crash Course & Get-Started Guide

Nexus Marketing

A user does a quick Google search for a program or service that your nonprofit provides. What if your nonprofit was the very first thing they see? Search engine optimization (SEO) isn’t just for big for-profit brands—any organization that depends on reaching online audiences to promote its programs, services, and products can benefit from an SEO strategy.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Four traits of ultra-flexible membership management software for large organizations

Aptify

Large, complex associations and unions need ultra-flexible membership management software to support their needs now and down the road. Here’s what to look for in software that will take your organization well into the future. When your association or union is large and complex, you have unique goals and challenges to address – and your organization changes over time.

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The essential guide to Continuing Medical Education (CME) for healthcare professionals

Freestone

Introduction Your healthcare professionals are always looking for the latest options in Continuing Medical Education (CME). Ensure they continue returning to your program to meet their CME credit requirements by offering engaging, effective, and convenient CME courses. Have questions on how to get started? Read our blog for tips on how to get started!

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How to Lead on AI

Associations Now

The technology’s growth has exacerbated fears among staff that we’ve engineered them out of their jobs. Clear goals and straight talk can help. American CEOs are all-in on AI. According to a new survey by KPMG , their enthusiasm for adopting generative AI tools has accelerated, now that they see it as “central to overcoming challenges resulting from compound volatility and gaining a competitive advantage.

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Join the Association Chat Roadtrip to ASAE Annual!

AssociationChat

Hit the Road with Association Chat: Your Ticket to the Ultimate ASAE Annual Experience! Are you ready for an adventure like no other? On August 10th, we’re hitting the road in style, and we want YOU to join us! The post Join the Association Chat Roadtrip to ASAE Annual! appeared first on Association Chat.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Know Thy Customer

Velvet Chainsaw

Focus by Jared Cherup I’ve been a big fan of Customer Centricity , a book written by Wharton’s Peter Fader for quite some time. Fader advocates that “in the world of customer centricity, there are good customers … and then there is pretty much everybody else.” He recommends focusing and investing in retaining the former, while not ignoring the latter.

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CMA Unveils Bold New Branding to Ignite Creativity

CMA Solutions

New-Look Logo, Color Scheme and Website Highlights Award-Winning Difference for Clients CMA , one of the top marketing and association management agencies throughout New Jersey and greater Philadelphia and the winner of 400-plus industry awards, has unveiled a dynamic new brand identity that reflects its core strength and showcases what it does best for its clients: push the boundaries of creativity.

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Tips & Templates for Writing an Impactful Membership Dues Increase Letter 

MemberClicks

Raising your membership dues is just a fact of life. You know that, but it doesn’t mean your members like hearing it. As such, you have to break it to them gently. That’s where an impactful membership dues increase letter comes in. It’s not as easy as simply announcing hikes in your membership dues , unfortunately. You need to craft a careful letter that explains your reasons effectively, while simultaneously reiterating the importance of your cause.

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How to Use Prospect Research to Improve Your Asks: 5 Tips

Achieve

Nonprofit professionals turn to prospect research time after time to enhance and strengthen their fundraising strategies, especially when it comes to their major giving programs. This research method has the innate ability to uncover valuable information about prospective major donors, helping your organization better understand and cultivate relationships with prospects.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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How to Develop an Effective Omnichannel Marketing Campaign

ISAE

How to Develop an Effective Omnichannel Marketing Campaign Imagine you’re trying to promote an upcoming conference to your association members. You start by filming a video that highlights your past events and creating ads with details about your conference’s location, agenda, and registration instructions. A member of your marketing team suggests focusing your strategy on Instagram as that’s the platform where you typically see the most engagement.

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Association Briefings Expands Partnership with the Texas Society of Association Executives, Offering Exclusive Discounts on Podcasting Services to Members

Association Briefings

Association Briefings, a leading producer of podcasts in the association community, is excited to announce an expanded partnership with the Texas Society of Association Executives (TSAE) to offer full-service podcasting services to TSAE members. Since 2023, Association Briefings has served as the official producer of TSAE's acclaimed Better by Association podcast, delivering engaging content to association professionals across Texas.

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10 Steps to Start a Chamber of Commerce 

MemberClicks

Running a business comes with its fair share of challenges, and local enterprises often need additional support to thrive. This is where formal organizations like Chambers of Commerce play a pivotal role. If you are interested in how to start a Chamber of Commerce, we will walk you through the 10 important steps you need to know. From understanding the purpose and benefits to creating a supportive network that fosters economic growth and community development, you’ll find everything you ne

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A Membership Growth Case Study

Membership Marketing

This article is an edited excerpt from the book Membership Recruitment: How to Grow Recurring Revenue, Reach New Markets, and Advance Your Mission. Find it on Amazon. The American Nurses Association (ANA) is the premier professional association representing the interests of the nation’s registered nurses through joint membership with affiliated state nurses’ associations.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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How to Develop an Effective Omnichannel Marketing Campaign

ISAE

How to Develop an Effective Omnichannel Marketing Campaign Imagine you’re trying to promote an upcoming conference to your association members. You start by filming a video that highlights your past events and creating ads with details about your conference’s location, agenda, and registration instructions. A member of your marketing team suggests focusing your strategy on Instagram as that’s the platform where you typically see the most engagement.

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“If you keep doin’ what you’re doin’, you’ll keep gettin’ what you’re gettin’.”

Effective Database

“If you keep doin’ what you’re doin’, you’ll keep gettin’ what you’re gettin’.” I saw this line recently (“If you keep doin’ what you’re doin’, you’ll keep gettin’ what you’re gettin’.”) and I chuckled because of how often I experience this with my clients.

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Association Brain Food: 6.7.24

Reid All About it

The weekly list of free educational events and resources for the association community… Generative AI. AI content is short-term arbitrage , not a long-term content marketing strategy, says Ryan Law at Ahrefs. Google doesn’t look kindly on AI-infused content. You won’t stand out in your market or connect and build trust with your audience if you’re publishing mediocre AI-generated content.

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